Amplitude

FEBRUARY 23, 2021

In 2020 Amplitude launched an organized network of Employee Resource Groups with the aim to promote connection, inclusivity, and belonging across teams and timezones. . Moving forward, the ERG will be focusing on four key areas as we all take this journey toward diversity, equity, and inclusion here at Amplitude.

Research Software 90

Research Software Leadership Vision Education 90

Innovatemap

APRIL 7, 2021

When Innovatemap’s four executives started talking about company values years ago, equity wasn’t one of the initial values. And while a focus on diversity, equity and inclusion has always been ingrained in the company culture, it became an official value after the founders decided even more intention needed to be placed on it.

Reporting Tools 52

Reporting Tools Leadership Feedback Software Messaging 52

ProductPlan

DECEMBER 3, 2020

Resulting in a much better product and a more inclusive, innovative organization. “ Seek diverse sources for information, experience, and points of view. Intentionality: Create a Diversity and Inclusion (D&I) strategy in your organization. Include diverse points of view. 70% more likely to win new markets.

User Testing 89

User Testing Product Management Product Manager Customer Experience 89

Gainsight

DECEMBER 1, 2022

Make Diversity, Equity, and Inclusion (DEI) a clear priority. Read online interviews from their customers and get a sense of what they’re saying. Consider bringing a presentation with some examples of what you’ve done (i.e. examples of a QBR deck, communications plan, or dashboard). Ask for What You Need.

Customer Feedback 52

Customer Feedback Customer Experience Leadership Branding 52

ProductPlan

JULY 19, 2021

Recent reports claim that diverse organizations outperform their competitors by 35%, according to a recent report by McKinsey & Company. The report also concluded that gender-diverse organizations outperform their nearest competitor by 15%. Developing a More Equitable and Inclusive Product Experience. What about this?”

Customer Experience 52

Customer Experience User Testing User Experience Reporting Tools 52

ProductPlan

JANUARY 27, 2022

From culture fits and flexible hours to more tangible benefits, candidates also demand a compelling vision for the future , opportunities for advancement, commitments to social justice, diversity, inclusion, equity , and pay transparency. Those often lofty fees typically necessitate inclusion in the budget.

Data Visualization 96

Data Visualization User Testing Product Research Reporting Tools 96

Radical Product

MAY 5, 2021

A decade later employees wanted Fried and Hansson to reckon with this and address the lack of diversity and inclusion in the workplace more thoughtfully. But satisfied with a superficial approach to diversity , the founders decided that the discussion many employees were asking for was “ a major distraction.”

Customer Experience 52

Customer Experience Vision Reporting Tools Product Research 52

Gainsight

APRIL 27, 2022

Some people looked at this as a negative, but we immediately saw the inclusivity and “work-life blend” that came from flexible work. Gainsters Know Diverse and Inclusive Teams Win. Commitment to Diversity, Equity, Inclusion, and Belonging has become the norm in many companies. That is our goal.

Customer Experience 52

Customer Experience Construction Finance Advertising 52

The Product Coalition

APRIL 7, 2021

Start from talent acquisition Embed inclusion for women into the hiring process from the very beginning. We do this at YML, considering and encouraging women to apply even while they are on maternity leave, and prioritizing a diverse panel during the interview process. and feel excited about it. and Wells Fargo.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

Gainsight

DECEMBER 20, 2020

As such, the industry was proud to see Vista Equity Partners, the most successful private equity investor in software, invest in Gainsight (at a unicorn valuation!) Customer Success Needs to Be More Inclusive. While Customer Success is diverse in some lenses (e.g., Customer Success as a concept truly fits that definition.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Antwak Blog

APRIL 9, 2021

This diversity has been beneficial in maintaining a healthy environment and achieving numbers. Frequent, comprehensive and fair appraisals will provide room for equity in the firm. Start by adopting any of these steps stated above so as to reap the benefits of inclusivity. Yet, why does gender bias still persist? Conclusion.

Customer Experience 52

Customer Experience Workshop Differentiation Positioning 52

Amplitude

OCTOBER 30, 2020

Deliberate about Diversity: You won’t get lip-service about diversity in our CS team. We value diversity, equity, and inclusion and are proud of the things we are doing well. However, we are not as racially diverse as we want to be and we recognize we have to do much better here.

Customer Experience 52

Customer Experience Software Review Technical Review B2B 52

Amplitude

APRIL 7, 2021

At a leadership team, embracing the value of growth mindset means that we create opportunities for our employees to continue their learning, both in their career paths and in other areas—such as diversity, equity, and inclusion—as well. Creating Great Companies Is All About Nurturing Culture.

Leadership 59

Leadership Startups Enterprise Customer Experience 59

ProductPlan

JANUARY 21, 2022

From culture fits and flexible hours to more tangible benefits, candidates also demand a compelling vision for the future , opportunities for advancement, commitments to social justice, diversity, inclusion, equity , and pay transparency. Those often lofty fees typically necessitate inclusion in the budget.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

ProductPlan

DECEMBER 2, 2020

Resulting in a much better product and a more inclusive, innovative organization. “ Seek diverse sources for information, experience, and points of view. Intentionality: Create a Diversity and Inclusion (D&I) strategy in your organization. Include diverse points of view. 70% more likely to win new markets.

User Testing 40

User Testing Product Management Product Manager Customer Experience 40

Intercom, Inc.

DECEMBER 20, 2022

I am challenging myself and my team to build a diverse team and to think about equity and an inclusive culture. Again, it’s allyship that’s going to help individuals have access to build that future of a diverse, equitable, and inclusive team. How am I developing talent for the future?

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Intercom, Inc.

JUNE 25, 2020

That also means that you do things like changing the language that your company uses both internally and externally to be more inclusive. It’s almost like, you know if you’re racist, you live as if you’re not racist in the way that you choose to be inclusive and responsive in the life that you live.

Artificial Inteligence 223

Artificial Inteligence Leadership Customer Experience Technology 223

Intercom, Inc.

APRIL 7, 2022

Only then can we build more diverse, inclusive teams. I am challenging myself and my team to build a diverse team, to think about equity and an inclusive culture. Again, it’s allyship that’s going to help individuals have access to build that future of a diverse, equitable, and inclusive team.

Analytic Tools 118

Analytic Tools Customer Experience User Testing Data Visualization 118

UX Planet

JANUARY 9, 2024

5 Building our creative arsenals Maintain a resource folder that can house diverse sources of inspiration. Build a network of trusted individuals with diverse expertise and skills to collaborate with us as and when required. #6 Form or provide access to cross-disciplinary teams or individuals, allowing diverse perspectives.

Research Software 80

Research Software Feedback Software Product Research User Testing 80

Intercom, Inc.

JULY 7, 2022

.’ You actually need to create a cultural shift” Liam: It’s interesting that something like diversity and inclusion was initially seen by businesses as this big headache they had to deal with when in fact, apart from just being common sense, there’s evidence that company diversity leads to better profits.

Research Software 118

Research Software Product Research User Testing Weak Development Team 118

Gainsight

MARCH 8, 2021

Gainsight had just secured a new investment from Vista Equity Partners (Vista) , widely recognized as the leading investment firm in enterprise software, data, and technology. Smith – Founder, Chairman and CEO, Vista Equity Partners. Diversity, Equity, and Inclusion (DEI) Is Close to the Heart of Vista.

Weak Development Team 52

Weak Development Team Customer Experience Enterprise Vision 52

ProductPlan

SEPTEMBER 2, 2021

Diversity in board rooms, management teams, and trenches isn’t just about checking boxes and promoting fairness in hiring and promotions, either. A leadership team photo full of white guys doesn’t show potential customers or employees that the organization is taking diversity seriously. Working Towards Equity is Never Done.

Leadership 91

Leadership Technical Review Reporting Tools Customer Experience 91

Intercom, Inc.

FEBRUARY 18, 2021

But how can we use our position to empower co-workers and create a more inclusive, diverse, and engaging experience for everyone? Having a diverse team is not just better because all the different thoughts, points of view, and experiences make it more profitable in the long run. Embracing diversity. We can all be equal.

Leadership 118

Leadership Presentation Customer Experience Weak Development Team 118

Gainsight

JANUARY 11, 2023

The Gainsight BIPOC (Black, Indigenous, People of Color) TRG provides P eople of Color and allies who align with our mission and collective cultures, a support network that aims to foster an inclusive and diverse workplace. The group’s mission is to shape and sustain an inclusive culture at Gainsight where women thrive. .

Software Review 19

Software Review Feedback Software Education Customer Experience 19

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. If 2020 taught us anything, it’s that a passive attitude towards non-discrimination isn’t enough. Be open-minded. Karen: Yeah, fair enough.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Business of Software Conference

MARCH 11, 2020

Like my goal from the very beginning is like 100% of my equity in Drift. ML : So let’s talk a little bit about your giving you equity; where’s the queue? I will give away. Like 100% I’m not keeping a dollar of it. So like a dollar of it is not motivating. So it’s not the 1% pledge with me it’s a 100% pledge.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Intercom, Inc.

MARCH 5, 2020

When it comes to diversity, Jasmine’s philosophy is equality through equity. “Why is diversity so important to me? Dee: And one thing that you’ve been really strong on throughout your career and I suppose it’s reflected in your recruitment process, is diversity and inclusion. From skirts to suits.

Research Software 129

Research Software User Testing Technical Review Customer Experience 129

DISQO

AUGUST 4, 2020

In a time when diversity, inclusion, and equity has become a top priority both for consumers and many organizations, it’s more important than ever for organizations to rectify discrimination, inequality, and bias in in the workplace company-wide. . Findings: .

Education 59

Education User Testing Research Software Feedback Software 59

DISQO

AUGUST 4, 2020

In a time when diversity, inclusion, and equity has become a top priority both for consumers and many organizations, it’s more important than ever for organizations to rectify discrimination, inequality, and bias in in the workplace company-wide. . Findings: .

Education 52

Education User Testing Feedback Software Feedback Loop 52

DISQO

AUGUST 4, 2020

In a time when diversity, inclusion, and equity has become a top priority both for consumers and many organizations, it’s more important than ever for organizations to rectify discrimination, inequality, and bias in in the workplace company-wide. . Findings: .

Education 52

Education User Testing Feedback Software Feedback Loop 52

DISQO

JULY 7, 2020

As consumers start to hold companies to a higher standard and corporate social responsibility becomes more important, companies embarking on diversity, inclusion, and equity initiatives must be aware of this. 44% of participants indicate their mental well-being has been impacted.

User Testing 52

User Testing Feedback Software Reporting Tools Research Software 52

DISQO

JULY 7, 2020

As consumers start to hold companies to a higher standard and corporate social responsibility becomes more important, companies embarking on diversity, inclusion, and equity initiatives must be aware of this. 44% of participants indicate their mental well-being has been impacted.

User Testing 52

User Testing Feedback Software Reporting Tools Research Software 52

DISQO

JULY 7, 2020

As consumers start to hold companies to a higher standard and corporate social responsibility becomes more important, companies embarking on diversity, inclusion, and equity initiatives must be aware of this. 44% of participants indicate their mental well-being has been impacted.

User Testing 19

User Testing Reporting Tools Research Software Feedback Software 19