Roman Pichler

NOVEMBER 22, 2016

What Is Servant-Leadership? Servant-leadership means that “one wants to serve, to serve first. Then conscious choice brings one to aspire to lead,” writes Robert Greenleaf , the creator of the servant-leadership model. Servant-leaders want to “make sure that other people’s highest priority needs are being served” so that they “become healthier, wiser, freer, more autonomous.”.

Leadership 147

Leadership Customer Experience Workshop Presentation 147

Mind the Product

NOVEMBER 22, 2016

The one spontaneous ovation at this year’s London MTPCon was when Drift CEO David Cancel muttered “I hate agile” as an aside while he was on stage. Agile, a revolutionary idea 10 years ago, has clearly lost its shine for many people. However, almost all the product teams I know use some agile methods, and they are certainly great tools to break down mega projects into manageable parts, to bring back flexibility to the development process or make it easier to estimate resources.

User Testing 108

User Testing Customer Experience Product Research Customer Feedback 108

Mironov Consulting

NOVEMBER 22, 2016

Karthik Vijayakumar’s Design Your Thinking podcast brings in a range of product and design thinkers to talk about their hot topics. He generously included me for a long discussion about organizations, incentives and motivating other functional groups — an episode that we labeled “ Organizational Anthropology and Product Management.” Some takeaways: Different groups (sales, marketing, product, engineering and executive leadership) have their own success metrics, filters a

Engineering 43

Engineering Leadership Roadmap Marketing 43

TSIA

NOVEMBER 22, 2016

It’s no surprise that services organizations rely more and more on various technologies to successfully run their businesses. Recent research shows that planned spending and adoption of Professional Services Automation solutions is on the rise, and has become a must-have technology for most business stakeholders within services organizations. PSA provides automation in core business areas along with the information necessary to make important business decisions in real-time.

Research Software 40

Research Software Technology Information 40

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Data Visualization

TIBCO - Thought Leadership

NOVEMBER 22, 2016

Digital business is no longer just a hot topic, it has become the top priority for many organizations. This change isn’t going to happen without friction. Companies big and small are being pushed by competitive forces and cost to adapt their products, services, and even their core business model to a more modern marketplace. Customers are found through digital means—often the focus of digital hype—but so are shipping partners, parts suppliers, and everyone else in the supply chain.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Dashboard 40