Roman Pichler

JUNE 1, 2020

Lead the Stakeholders—Don’t Please, Don’t Dictate. As the person in charge of the product, your aspiration should be to lead the stakeholders in order to create value together and achieve product success. In reality, however, some product people either aim to please the stakeholders by saying yes to their requests or by brokering compromises. Others do everything they can to make the stakeholders agree to their ideas and plans.

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Weak Development Team Product Research Customer Experience Workshop 305

Mind the Product

JUNE 4, 2020

Have you ever wondered why your Agile practice feels a bit uninspiring? Or why your engineers have become a bit jaded with all this Scrum stuff? Did you know that you might be the reason for this? Something that both fascinates and frustrates me is how the discussions about Agile have flipped from being embraced [.]. Read More. The post Why we Need to Rethink Product Management in an Agile Practice appeared first on Mind the Product.

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The Product Coalition

JUNE 3, 2020

I’m going to answer this age-old question so you can be clear about where you sit in the company. Continue reading on Product Coalition ». technology product-owner startup product-management agile

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Product Management Product Manager Management Management 121

Product Management Unpacked

JUNE 23, 2020

A look into cloud-based technology product management and what it takes to build products that customers value. “The paramount role of a product manager is to understand markets and empathize with consumer needs,” says Corey Grone, senior product manager of cloud data protection at iland Cloud. Grone manages a suite of products that fall under BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) portfolios.

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Data Visualization Customer Experience Weak Development Team Technical Review 192

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Mind the Product

JUNE 23, 2020

In my last role as head of product and engineering for a group developing cloud-native services for the SAP Cloud Platform, my work led me to define a framework for product development that spans both product management and engineering and brings with it a focus on problem solving through the product lifecycle. In case you [.]. Read More. The post A Product Development Framework With a Focus on Problem Solving appeared first on Mind the Product.

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Framework Development Engineering Product Management 191

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Here, I will tackle some of the common questions around it: Does it exist?

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Research Software Weak Development Team Reporting Tools Customer Communications 291

Indicative

JUNE 11, 2020

The gaming industry is known to attract some of the most passionate, intelligent professionals in the world. That’s why workdays never seem long enough. According to a 2020 survey from the Game Developers Conference (GDC), 62 percent of respondents said that they spend more than 46 hours per week on the job. . This work ethic comes from a love for the craft, according to the GDC.

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Data Visualization Customer Experience Product Research User Testing 131

Johanna Rothman

JUNE 17, 2020

We've all heard of big organizations where the top management said, “No need to ever be back in the office. Work from home, as long as you want.” And, the Wall Street Journal has this article, Business Travel Won’t Be Taking Off Soon Amid Coronavirus (you might need to subscribe to see the article). (I find the article rife with other meeting challenges.).

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Ask Benny

JUNE 5, 2020

Innovation sometimes appears between the lines In today’s world, we are bombarded with people telling us that we need to be productive all the time. We need to have a perfect calendar and perform meetings very effectively and the list goes on and on. All of this is very important. There are many hours during the day that being productive can improve your outcome and save you many hours of work.

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Entertainment Product Research Strategy Product Management 131

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

ProductCraft

JUNE 23, 2020

Most PMs are smart — wicked smart. The breadth of skill, pace of work, and amount of change they can handle are all off the charts. But this creates a problem for many PMs. When you are smart and fast, it’s natural to want to fill in the blanks. It’s easy to stop listening when. Read more » The post Why Empathy Is Critical to Success as a Product Manager appeared first on ProductCraft by Pendo.

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Product Management Product Manager Management Management 113

Mind the Product

JUNE 18, 2020

In this Mind the Product APAC talk, Janice Fraser, Partner at Seneca VC, explains what she’s discovered about confidence and reveals how we can all take control of negative thoughts. Watch the talk in full or read on for a detailed overview. Her key points include: What is Confidence? What Helps People to Have Confidence? Inspiring Confidence [.].

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Development 122

ProductCraft

JUNE 22, 2020

“Prevention is better than cure.” – Desiderius Erasmus One of the common mistakes made by political analysts and even political scientists is that politics is something done by other people, usually people in exalted positions of power. However, as Ruth Lane points out in The Complexity of Self Government: Politics from the Bottom Up, “people standing.

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The Product Coalition

JUNE 30, 2020

Here are the 3 steps to prioritising features for your product Continue reading on Product Coalition ».

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mironov Consulting

JUNE 27, 2020

I have a narrow, somewhat puritanical view about product manager conversations with customers and prospects: we should never lie to them. That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( B2B is lumpier than B2C.).

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Intercom, Inc.

JUNE 11, 2020

As we touched on in last week’s episode, the unjust killing of George Floyd has prompted many of us to look at our own relationship with perpetuating racial injustice and to look for ways we can participate in and reinforce racial equity. At Intercom, we have a lot of work to do in that regard but we feel that a small and organic way for us to start is by connecting the audience we’ve built for this podcast with voices that need to be heard but traditionally aren’t, particularly in t

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Consulting Startups 253

Product Talk

JUNE 10, 2020

How do you know that you are doing discovery well? If you want to improve your discovery process, what outcomes help you track your progress? I get asked these questions often. I like that teams are trying to take an outcome-focused mindset to their discovery practice. The good news is setting discovery outcomes is no different from setting any other outcome.

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Product Research Customer Experience User Testing Testing 232

Alchemer Mobile

JUNE 24, 2020

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. Companies and product managers across all industries have leveled up their in-app engagement processes and are increasing their efforts to personalize, segment, and understand their customer base even down to the individual level.

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Mind the Product

JUNE 29, 2020

Where can product managers add value, specifically to better serve their team, which in turn makes for a more aligned and functional product team? The product manager’s role is ambiguous at the best of times, although as Martin Eriksson alluded to in his write-up A Decade in Product – a Retrospective, the definition of the [.]. Read More. The post 3 Things Product Managers can do to Serve Their Teams Better appeared first on Mind the Product.

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Product Management Product Manager Management Management 229

The Product Guy

JUNE 26, 2020

Maximize team output by understanding your peoples interests and skills. Interviewing your PMs, pairing them with the work at which they will excel, and motivating them through the areas that don’t come natural. In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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The Product Coalition

JUNE 28, 2020

Image courtesy: www.boldbusiness.com While Consumer App Designers have begun to increasingly use the understanding of human psychology to make their Apps more ‘effective’ in achieving their goals, its ultimate impact on users’ life is debatable. Rare are the Apps that genuinely attempt to do good to users and thus positively impact society at large.

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Feedback Software Customer Experience User Testing Customer Feedback 183

Intercom, Inc.

JUNE 23, 2020

The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. Meanwhile customer expectations are rising – they expect better experiences and immediate support resolutions. The internet is also driving an explosion in customer choice, allowing them to easily switch to businesses who provide better experiences.

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Customer Communications Customer Experience User Testing Inbound 245

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Product Management University

JUNE 3, 2020

Market analysis is one of the first and most important steps in the success of any business, large or small, products and services. It offers a clear definition of WHO your target customers are, WHAT they value, WHY, and the competitive landscape you’re navigating. It also quantifies the revenue opportunities afforded to your business on an annual basis.

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Marketing Product Marketing Workshop B2B 147

Alchemer Mobile

JUNE 9, 2020

Coronavirus didn’t break your mobile feedback funnel; it revealed it was broken all along. In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value. He reveals where your funnel has failed in the past and key strategies to improve it for the future.

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User Testing Feedback Software Customer Feedback Data Visualization 182

Mind the Product

JUNE 5, 2020

Consultant, coach and trainer Adrian Howard has, over the years, seen many organisations attempt to implement Objectives and Key Results (OKRs), generally in response to a sense that “everything is wrong” and with a hopeful attitude of “these seem simple and clear”. In this MTP Engage Manchester talk, he explains how to write OKRS that, [.]. Read More.

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The Product Guy

JUNE 29, 2020

Establish KPI’s early, communicate often, rally the troops and COMMUNICATE the product value you are delivering. Watch and learn more from product management expert, Kirsten Jepson.

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KPI Product Management Product Manager Management 183

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Sachin Rekhi

JUNE 15, 2020

Today I'm excited to announce the launch of offline support in Notejoy , our collaborative notes app for individuals and teams. You can now view, edit, and create notes while offline and have it all seamlessly sync whenever you come back online. More importantly, we've also made the overall Notejoy experience much faster by first loading notes from your local device before also checking Notejoy's servers for any changes.

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Customer Experience Research Software Data Visualization Download 167

Intercom, Inc.

JUNE 16, 2020

For nearly a century, companies held to the same principles for driving growth: deliver value to stakeholders and employees first, then to customers. Over the last 10 years, this thinking has come undone. Crowded markets mean companies can no longer assume they are the only, or best, choice. The rise of the subscription model challenges businesses to place equal emphasis on conversion and retention , or risk spending themselves into oblivion.

Customer Experience 237

Customer Experience User Testing Reporting Tools Customer Feedback 237

The Product Coalition

JUNE 24, 2020

The PM Quadrants. What is each flavour of product manager responsible for? In my previous post, I introduced the four different flavours of product manager, depicted by the PM quadrants matrix. What are the four flavours of product manager? In this post, I’ll go into the responsibilities for each of the four ‘flavours’ of product manager. As the name suggests, the PM quadrants are four sections, depicted on a 2x2 graph.

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