Sat.Dec 03, 2022 - Fri.Dec 09, 2022

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Digital Product Levels and Layers: Two Component Frameworks Product Managers Need To Know

The Product Coalition

Digital products can be broken down into various kinds of layers. Infrastructure, application, and service, which solve customer use cases. Continue reading on Product Coalition ยป.

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The cargo-cult in product management

Mind the Product

In this guest post, Product Manager, Arfan Ismail, explains why what has worked in one companyโ€”even if it worked spectacularly wellโ€”may not necessarily work in another one, and employs an example from World War II to help illustrate his point. [.] Read more » The post The cargo-cult in product management appeared first on Mind the Product.

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Product Failure: Why New SaaS Products Fail and How to Avoid it

Userpilot

Why is product failure such a common feature of the SaaS landscape? That’s one of the questions we’re dealing with in the article. We’re also looking at what product managers do to increase the survival chances of their products. TL;DR. We talk about product failure when the product doesnโ€™t meet its objectives or goals. This leads to its eventual death.

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When are Customers the Most and Least Happy? A Data Analysis of Customer Sentiment by Season

Alchemer Mobile

If youโ€™re reading this in December, that means youโ€™re already in the thick of it with holiday campaigns and chaos. But if you have a breather, weโ€™re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! Bookmark this page for next yearโ€™s insanity (and to remind yourself not to get down when your app store ratings look a little less-than-happy in the winter months).

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Leading without Being the Boss: Tips for Product People

Roman Pichler

Listen to the audio version of this article: [link]. The Need for Guidance and the Lack of Transactional Power. Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

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Fireside Chat: How Companies Successfully Navigate the Annual Planning Process

ProductPlan

Even the most seasoned product leaders feel the weight of annual planning. Developing a new process may feel hectic for those in a unique position at a company with no annual planning strategy. However, it shouldn’t feel that way. . In the webinar, Team Lead, Customer Support Zach Garfinkel and Principal Product Manager Rachel Wynn discuss annual planning and various approaches. .

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Hypothesis-driven product management

Mind the Product

In this guest post, Saikiran Chandha, CEO and founder of SciSpace provides an overview of hypothesis-design testing and why it is quintessential to building new product features. [.] Read more » The post Hypothesis-driven product management appeared first on Mind the Product.

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What Metrics Measure Customer Satisfaction & 5 Strategies To Drive More Satisfied Customers

Userpilot

What types of metrics measure customer satisfaction, and how can they indicate the health of your customers and business? Customer satisfaction metrics, such as CSAT, CES, and NPS, help you measure customer loyalty and satisfaction. They are also essential for improving user experience and reducing churn, which makes your product more profitable than ever.

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Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Product Talk

Customer interviewing is one of the most valuable activities a product team can do. Itโ€™s simply the easiest, most sustainable way of learning about your customers and what they need. This knowledge gives teams a competitive advantage that compounds over time. Customer interviewing is one of the most valuable activities a product team can do. Itโ€™s simply the easiest, most sustainable way of learning about your customers and what they need. โ€“ Tweet This.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Build vs. Buy: When to Buy Software or Build It Yourself

Alchemer Mobile

โ€œShould we buy this software or should we build it?โ€ The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. Juggling your companyโ€™s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your teamโ€™s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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The role of a product manager โ€” Marty Cagan on The Product Experience โ€“ Part 2 of 2

Mind the Product

What does a product manager actually do? And what role do they have to play in tech ethics, delivery management, and coaching? This week we go straight back into our conversation with Marty Cagan to find all of the answers by the godfather of product. Okay enough chatting, let's dive straight back in. [.] Read more » The post The role of a product manager โ€” Marty Cagan on The Product Experience – Part 2 of 2 appeared first on Mind the Product.

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The Product Vibe Holiday Edition

Product Management University

‘Tis the season for giving, and that’s why we’re kicking off this holiday season with a free training seminar on the Customer Outcome Model and how product management, product marketing and sales can use it to meet the flattening economy head on. As usual, this issue is chock-full of best practices that keep current customers paying and new buyers coming!

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Intercomโ€™s product principles: Creating personal products by design

Intercom, Inc.

Our mission โ€“ the change we want to create โ€“ is to make internet business personal. Whether weโ€™re creating tools that improve personalization or strengthening our privacy and security, Intercom has always been committed to bringing a personal touch to every change we make to our product. This is the ninth post in a series exploring our product principles.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Build vs. Buy: When to Buy Software or Build It Yourself

Alchemer Mobile

โ€œShould we buy this software or should we build it?โ€ The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . Juggling your companyโ€™s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your teamโ€™s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

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Back to school with Matt Walton

Mind the Product

They say the best teachers inspire and show you where to look. Itโ€™s this sentiment that led Matt Walton to forge a career as a product leader in edtech, first at digital education platform FutureLearn, and now at a new university in the UK that wants to equip its graduates with the interdisciplinary perspectives and [.] Read more » The post Back to school with Matt Walton appeared first on Mind the Product.

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The Silicon Valley Mindset vs. The New York Mindset for Selling Products and Services

The Product Coalition

Image Credits: Generated by Midjourney AI I have worked in both Silicon Valley and Wall Street. Iโ€™ve been bitten by both the โ€œbuild cool s**tโ€ bug and the โ€œmake more moneyโ€ bug. Iโ€™ve worn a suit & tie for my job as well as a hoodie & shorts to my workplace. Itโ€™s fascinating to explore these contrasting worlds and the different sides of our personalities through the lens of Valley and NYC.

Article 127
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4 Mental Traps That Kill Productivity

Nir Eyal

Productivity has many enemies: too many meetings, external triggers like interruptions from coworkers, whether virtual or in person, and multitasking the wrong way, to name a few. But more often than not, itโ€™s mental traps that trip us up. The post 4 Mental Traps That Kill Productivity appeared first on Nir and Far.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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App Ratings Prompts: When and How to Ask For a Mobile App Rating

Alchemer Mobile

Over the past few years, many people in the development community have sounded off about โ€œrating nagsโ€ and the โ€œplease rate meโ€ dialogs that some apps show, with perhaps the most pointed critique coming from John Gruber , of Daring Fireball. He shared his frustration with the usage of ratings prompts and said: โ€œIโ€™ve long considered a public campaign against this particular practice, wherein Iโ€™d encourage Daring Fireball readers, whenever they encounter these โ€œPlease rate this appโ€ prompts, to go

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SUNDAY REWIND: Same but different: Launching products at an established company

Mind the Product

In this weekโ€™s Sunday Rewind, ProdPadโ€™s former Chief Commercial Officer Liz Love looks at how launching products at an established business differs from a startup launch. She runs through some of the factors that need to be considered: Thereโ€™s a ready-made customer base, who may be interested in your new product and there are existing [.] Read more » The post SUNDAY REWIND: Same but different: Launching products at an established company appeared first on Mind the Product.

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Design Decisions With Data: Five Ways To Minimize Risk

The Product Coalition

Why design is a high risk and reward asset and how to make confidence in design decisions using data. Continue reading on Product Coalition ยป.

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10 Best Practices to Creating Powerful Sign-up Forms

AB Tasty

Sign-up forms are where business happens, but even the smallest mistake in designing your forms can have huge consequences on your conversions. Here, we cover 10 best practices to designing powerful sign-up forms that convert.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, youโ€™ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Product Trial Onboarding Process: How to Get Free Trial Users to Convert

Userpilot

Figuring out how to get users to part with their hard-earned cash and actually pay for your product is a big challenge. It could be product trial onboarding that helps you figure out how to solve it. In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS.

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From opinion-based to evidence-guided product development by Itamar Gilad

Mind the Product

In his keynote session at #mtpcon London 2022, Itamar Gilad, veteran product manager, coach and speaker with over 20 yearsโ€™ experience at Google and Microsoft, examines how adopting Evidence-Guided Development can result in more reliable and repeatable decisions that empower teams to deliver greater value. Watch this video or read on for key highlights from the talk. [.

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Donโ€™t Lose Sight of the Person: How To Optimize Customer Experiences

The Product Coalition

According to Tanya Koshy, Fmr VP of Product at UserTesting Continue reading on Product Coalition ยป.

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413: The Key to Successful VOC in Agile Teams โ€“ with Kristyn Corrigan

Product Innovation Educators

How product managers can go beyond the obvious in VOC. PDMA invited me to their conference, which was in Orlando, Florida, to interview some of their speakers. This speaker spoke on The Key to Successful Voice of the Customer (VOC) in Agile Teams. This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is a global community of professional members whose skills, expertise and experience power the most recognized and respected innovative companies in the world.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. Itโ€™s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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How to Increase Survey Response Rates: 18 Actionable Tips

Userpilot

Wondering how to increase survey response rates? Look no further! This article will show you practical tips you can start implementing today. Getting quality survey responses is a big deal when measuring user sentiment. With enough customers responding to your surveys, you’ll gather quality data on how to make your product better. It will lead to increased user satisfaction and retention, among other benefits.

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7 steps of new product development process

Mind the Product

In the last few years, there has been a rise in the amount of companies looking to expand their business and create new products. To create the best products that will find success, you'll need to follow the 7 key steps of new product development. With these steps, you'll be able to envision what your audience is looking for, and bring it to them. Here's what you need to know. [.

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The Business Experience: Tips for UX Designers Transitioning Into Product Management

The Product Coalition

I was a user experience designer before becoming a product manager. As a designer, my whole life was about creating a great user… Continue reading on Product Coalition ยป.