Roman Pichler

MAY 4, 2022

Listen to this article: [link]. Why the Scrum Team is Not Enough. Scrum is a popular agile framework. Its strength is, at least partly, based on its roles with the Scrum team being the fundamental unit. This team consists of a product owner , a Scrum Master , and several developers, which are also known as development team. Forming such a team connects the person in charge of the product—the product owner—with the people who design, architect, program, test, and document the solution—the develop

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Product Research Agile User Testing Framework 298

The Product Coalition

MAY 1, 2022

Strategic thinking is hard by definition. It deals with many unknowns, as well as multiple dimensions and variables at any given time. The only way to move forward is to identify the real anchors and build around them. Here’s how to do that. Photo by Surendran MP on Unsplash Do you play Wordle? I absolutely love it! I play it every day with my daughters (or, if I’m completely honest, I let them join me when I’m playing).

User Testing 160

User Testing Customer Experience Product Research Definition 160

Userpilot

MAY 3, 2022

Do you wonder why users are not engaging well with your app? You’re probably making some of the common product engagement mistakes that PMs make. This article goes over the most common mistakes when it comes to driving product engagement and provides ways to avoid them. TL;DR. Product engagement measures the breadth, depth, and frequency of usage of your app.

Feedback Software 94

Feedback Software Analytic Tools Customer Feedback Data Visualization 94

Alchemer Mobile

MAY 3, 2022

In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Jason Pace, former Senior Architect at Alkami Technologies and now current Software Engineering Manager at Apptentive. From talking about the Texas Longhorns to what makes good BBQ, Robi and Jason talk about how tradition breeds long-lasting fan loyalty. Connect with Robi here: [link].

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Technical Review Software Review Download Software Engineering 246

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Product Talk

MAY 4, 2022

The beauty of continuous discovery is that there’s no single right way to do it. This is why Teresa often talks about guiding principles and core concepts , but encourages everyone to find what works best for them. For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members.

Research Software 200

Research Software Feedback Software Product Research Data Visualization 200

Intercom, Inc.

MAY 5, 2022

Principles are a way of encoding successes, allowing teams to repeat behaviors that lead to positive outcomes and avoid behaviors that lead to mistakes. Over the last ten years, we’ve developed, refined, and iterated on our principles to ensure they each represent an important part of the way we work, collaborate, and build product. We’ve recently kicked off a blog series exploring these principles, written by the people that know them best – our R&D team.

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Product Research Positioning Blog Development 160

Alchemer Mobile

MAY 4, 2022

From surveys to reviews to social media, the amount of customer feedback brands collect on a daily basis can make you feel overwhelmed. It can feel daunting to sit on so much customer data when you don’t know where to start or why you should even be measuring customer sentiment in the first place. We’re here to help! Our guide, How to Measure, Analyze, and Use Mobile Customer Sentiment, will help you improve product experiences, inform marketing campaigns, and beat your competition.

User Testing 245

User Testing Customer Feedback Customer Experience Download 245

The Product Coalition

MAY 5, 2022

The COVID-19 pandemic provoked a drastic increase in healthcare software development and use. More and more people are downloading health apps for different purposes. This ever-growing demand encourages healthcare software solutions companies to seek new efficient solutions. Given the number of users who need intuitively understandable apps, developers pay attention to each aspect, including UI/UX design.

Research Software 142

Research Software Healthcare UX Development 142

Mind the Product

MAY 3, 2022

One of the things that’s been very useful to me over the course of my product management career so far is talking to customers. This statement seems so obvious that it should be self-evident. It should go without saying that speaking with customers is a fundamental product management activity that underpins all other aspects of [.] Read more » The post How I do continuous discovery appeared first on Mind the Product.

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Product Research Product Management Product Manager Management 164

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

The Product Guy

MAY 1, 2022

Don’t forget about your qualitative data. Watch and learn more from product management expert, Amin Bashi.

Product Management 130

Product Management Product Manager Management Management 130

Userpilot

APRIL 30, 2022

Product-led vs sales-led growth? This is a decision you and your product team will have to make at some point in your go-to-market strategy to drive growth. Choosing the right growth strategy is important for all SaaS companies because it plays a role in how successful your company will be. It lets you shape your product, customer experiences, and sales process in the very best way.

Feedback Software 103

Feedback Software User Testing Customer Feedback Customer Experience 103

The Product Coalition

MAY 5, 2022

Products succeed in the marketplace because they solve at least one problem well enough that a significant number of people decide to pay for it. They make their users’ lives better in some way and they do it better than anyone else. As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too.

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User Testing Feedback Software Research Software Customer Experience 138

Mind the Product

MAY 2, 2022

What does a good strategy look like, and how exactly do you build it? In this #mtpcon Digital Americas talk, Nacho Bassino, author of Product Direction and Director of Product at Xing, deep-dives into a practical approach to creating your product strategy using a real-life case study. Many times we talk about strategy, why it’s [.] Read more » The post Anatomy of a real product strategy by Nacho Bassino appeared first on Mind the Product.

Product Strategy 163

Product Strategy Strategy 163

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

TryMyUI

MAY 4, 2022

Image Source Technology is often heralded as both the great equalizer and the great emancipator. It opens the marketplace to would-be entrepreneurs in every corner of the globe. Also, it extends the light of education into the most remote regions of the world. It connects the historically marginalized to the community. Finally, it is a source of access, and through that access, it is also a source of power.

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UX Education Technology Blog 98

Userpilot

MAY 2, 2022

Vanity metrics vs actionable metrics SaaS: which ones should you choose for your SaaS business? The short answer is actionable metrics. It’s easy to get drawn to vanity metrics but they can be misleading. For your product marketing efforts to be successful, it’s crucial to understand the difference between vanity metrics and actionable metrics.

Onboarding KPIs 103

Onboarding KPIs Research Software Analytic Tools Feedback Software 103

The Product Coalition

MAY 3, 2022

Photo by Alexander Shatov on Unsplash Over the pandemic, watch hours on the internet have taken a huge upward curve and Youtube has been a major contributor to that. Youtube has been social media’s big winner during the pandemic. The Google -owned video service saw usage grow from 73% of U.S. adults in 2019 to 81% in 2021. With this boost that Youtube has, it would be interesting to see how they set its goals for the post-pandemic phase.

Reporting Tools 133

Reporting Tools Product Management Product Manager Customer Feedback 133

Mind the Product

MAY 5, 2022

Organizing a workshop is also a kind of journey, and we're ready to share the roadmap with you. In the previous part of this article, we covered the preparatory phase of the customer journey mapping workshop, and now it's time to delve into the actual conduct of the session and what follows. [.] Read more » The post A step-by-step guide to running a customer journey mapping workshop: part 2 appeared first on Mind the Product.

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Workshop Customer Experience User Testing Roadmap 155

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

ProductBoard

MAY 3, 2022

Only about 50% of product managers are confident that the products and features on their roadmaps reflect user needs and support their company’s long-term business strategy. If you’re part of the other 50%, it’s no surprise why. Product managers are pulled in so many different directions – you are continuously fielding questions from customer-facing teams, unblocking cross-functional partners.

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Roadmap Strategy Product Management Product Manager 98

Userpilot

MAY 5, 2022

Churn analytics helps you detect your product friction points and understand why users stop using the tool. This is crucial if you want to know how healthy your SaaS product is and what should be improved to increase customer retention and lower the churn rate. After reading this blog post, you’ll learn: how to calculate customer churn, what metrics to track, what tools to use to understand the reasons behind churn, and how to act on the collected churn data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Nir Eyal

MAY 2, 2022

For many people, bars and booze serve as the original Tinder or Grinder, a socially acceptable way to shop for a mate. But not everyone in a bar is on the prowl. Some will tell you they go out for drinks to just unwind and have fun. That’s certainly true, but is there a deeper reason? The post Are We Really Having Fun at Bars or Just Escaping Reality?

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Mind the Product

MAY 4, 2022

What is an OODA loop and how can it be used in product management? OODA stands for observe, orient, decide, and act. In this week's podcast, Kausambi Manjita, Co-Founder and CEO of Mason joins us to talk all about this concept and how it has been a useful asset in building products and scaling SaaS companies. [.] Read more » The post An introduction to OODA loops and SaaS scaling – Kausambi Manjita on The Product Experience appeared first on Mind the Product.

Product Management 150

Product Management Product Manager Management Management 150

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Gainsight

MAY 3, 2022

Congratulations, you just embarked on your next endeavor as a newly minted Customer Success Manager (CSM) at a B2B SaaS company… Now what? The company will provide onboarding sessions to teach about the team operations, and how to perform your duties, but what do the company and Chief Revenue Officer (CRO) really care about? How can you prove to be a valuable employee right away?

Onboarding KPIs 94

Onboarding KPIs User Friction KPI Customer Satisfaction 94

Userpilot

MAY 6, 2022

In an increasingly competitive marketplace, video onboarding is increasingly becoming a vital tool for SaaS product managers. Why? It’s one of the most engaging ways to win the battle for user attention – whether that’s attracting new customers, or to support employee onboarding. In this article, we’re going to dig into the detail of how you can use video content to help users learn at their own pace, and ultimately build a successful onboarding experience.

Customer Experience 98

Customer Experience User Testing Embedded Analytics Data Visualization 98

Product Innovation Educators

MAY 2, 2022

How CTOs contribute to innovation and product management superiority. Today we are talking about senior roles that contribute to innovation, specifically the role of CTO (Chief Technology Officer). Product managers and leaders interact with many people in their organizations, and knowing how to leverage professional relationships is important to success.

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CTO Government Engineering Technology 85

UserInterviews

MAY 5, 2022

Every research team needs an insights repository. Here’s how to choose the right tool, ensure success, and considerations for scale.

Research Software 105

Research Software 105

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

First Round Review

MAY 3, 2022

From early employee to technical founder: Amber Feng shares essential lessons for engineers up and down the org chart, drawing from her 8-year career at Stripe and becoming a technical founder of Cocoon.

Engineering 87

Engineering Management Management 87

Userpilot

APRIL 30, 2022

Are you using in-app notifications for your SaaS product? When done right, in-app notifications can help you engage users, improve user retention, and reduce churn. In this article, we will cover everything about in-app notifications. You’ll learn what they are, and some best practices on how to use them. In the end, you’ll know how to create in-app notifications code-free.

Feedback Software 98

Feedback Software Analytic Tools Software Review Customer Feedback 98

The Accidental Product Manager

MAY 2, 2022

The products may look like water, but they taste like something else Image Credit: Marco Verch Professional Photographer. Think about your favorite non-water drink right now. What color is it? When you pour it into a glass, it looks the way that it should – you can recognize it. In fact, when you drink it, it probably tastes the way that it looks. What if all of this could be changed.

Product Management 65

Product Management Product Manager User Testing Management 65