Sat.Jun 26, 2021 - Fri.Jul 02, 2021

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Why communities help you build better products

ProductBoard

Today we’re launching a new community called Product Makers — a space to connect the best and brightest in product management. It’s a big change for us, and I want to explain why we think community matters and what’s ahead. The value of being community-led I’m a big fan of community building and what it can do for your product.

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Persuading and Influencing in Product

The Product Coalition

How Empathy, Authenticity, and Determination can Help our Products Deliver Value. Continue reading on Product Coalition ».

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The myth of the ‘superhero’ product manager

ProductCraft

The role of product management in tech is an often coveted job position. It’s a unique opportunity to be at an exciting intersection of so many functions in a company and to shape the organization’s future vision. Product managers are required to be multifaceted individuals. We can dive deep into the technical details of a. Read more » The post The myth of the ‘superhero’ product manager appeared first on ProductCraft by Pendo.

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Being out when the world is in: Celebrating Pride in a world in lockdown

Intercom, Inc.

This year has brought many joys and challenges for the LGBTI+ community – from new online spaces, to coming out stories, to a renewed commitment to elevate Black trans and queer voices. At Intercom, we’re proud of our thriving, inclusive employee group for LGBTI+ employees and allies, aptly named InterProud. Each June, Pride is a time for learning, reflection, and celebration within Intercom.

Education 223
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Making your products trustworthy – Nathan Kinch

Mind the Product

You’ve optimised your product to solve a problem for your users. You’ve refined the sales funnel, built for scale, and made sure that accessibility is baked in from the start. Great job! But what about ensuring that your customers can trust it? We talked with Nathan Kinch, an Entrepreneur and Digital Trust Expert, about the big [.] Read more » The post Making your products trustworthy – Nathan Kinch appeared first on Mind the Product.

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7 Essential Steps to Follow When Starting an Online Marketplace

The Product Coalition

Photo by Jukan Tateisi on Unsplash Online marketplaces are a hot trend now?—?such names as Amazon, Etsy, or eBay are on everyone’s lips. There is no wonder that more and more people want to create their alternatives to the existing e-commerce platforms. In this blog post, I will share the step-by-step guide to building an online marketplace. I hope that with guide the process of development of a marketplace will become clearer for you. 1.

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Feedly is hiring a Marketing Automation Manager

Roy Madden

Work at feedly. We’re looking for a hands-on Marketing Automation Manager with Hubspot expertise to help us level up our B2B marketing efforts. You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. apply for this positon.

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5 Tips for Product Managers: Membership Only Content Sneak Peek

Mind the Product

Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you covered. [.] Read more » The post 5 Tips for Product Managers: Membership Only Content Sneak Peek appeared first on Mind the Product.

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Nulab Pass joins the Okta Integration Network

Nulab

Nulab Pass is now registered with the Okta Integration Network , a network of more than 7000+ pre-built integrations for cloud apps and on-premises systems. Companies and organizations using the Okta Identity Cloud can quickly set up single sign-on (SSO) using SAML authentication with Nulab Pass so that their members can use Nulab’s products securely and easily.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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An API Platform is Table Stakes for a Public API

The Product Coalition

An API platform is table stakes to build your public APIs on, especially if an API is a key part of your strategy, yet too often, API infrastructure is hand-coded, leading to short- and long-term trouble. Offering an API publicly to partners and developers requires an extra level of polish. It requires approaching APIs like any other product offering that you’d release to the market.

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3 Ways of Communicating Research Insights

UX Studio: Product Management

At UX studio, we always dedicate time to improve ourselves and our processes. We are at liberty to choose the areas we want to improve. Recently, one of these topics was to communicate research insights in a better way. . We also believe that knowledge sharing is in the best interest of the UX community. That is why in this blog post we gathered our learnings about how to communicate research results better.

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Make one change to transform your product practice

Mind the Product

Change one thing, transform your entire product management practice? Sounds too good to be true, right? Perhaps not. We spoke to five seasoned product pros who told us what one thing they’ve learned in their career that’s transformed the way they work today. C Todd Lombardo – Say “tell me more” A long-time friend of [.] Read more » The post Make one change to transform your product practice appeared first on Mind the Product.

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End-to-End Monitoring of Citrix Infrastructures: FAQs

eG Innovations

Last week, we hosted a great webinar with our partner Conversant Group. John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. The webinar included a live demonstration of how our eG Enterprise solution provides an end-to-end view of the Citrix deployment including the Citrix ADCs, Delivery Controllers, Lice

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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7 Product Management Lessons Told Through Memes

The Product Coalition

I love Product Management. It’s one of the few roles where you directly impact people’s lives while making money for a meaningful business. Continue reading on Product Coalition ».

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Remote whiteboarding is the future: Here’s how to start

nulab

The increased popularity (and necessity) of working from home has changed office culture faster than ever before. Unfortunately, some people are feeling the absence of breakroom chats, cubical catch-ups, and stealing empty conference rooms pretty hard. While remote whiteboarding might not help you recreate every office interaction, it can help bring back the feeling of having a productive group brainstorming session.

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How to avoid turning your product into a feature factory by Ravi Kumar Sapata

Mind the Product

The best of products can suffer from feature bloat. In this ProductTank Linz talk, Ravi Kumar Sapata, senior product manager at IONOS, gives us two approaches to avoid turning our product into a feature factory. The key points of his talk include: Problems of a feature factory product Tactical approaches to prevent a feature factory [.] Read more » The post How to avoid turning your product into a feature factory by Ravi Kumar Sapata appeared first on Mind the Product.

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How (And When) Should We Ask About Ethnicity? Use These Principles for More Inclusive Demographic-Gathering

dscout People Nerds

We re-designed the way our participants discuss their ethnicity within our platform. Here’s what our research taught us about how users want to report their multi-racial identity.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Influence And Persuasion At Workplace (Part 1)

The Product Coalition

Learn how to influence “basically anyone” from Dr. Robert Cialdini This article is the first piece in a 2-part series about how to improve Influence and persuade better at the workplace. T he second Article helps identify the relevant factors contributing to one’s Influence. Photo by FOTEROS from Pexels When we were babies, we persuaded our parents to give us more cookies.

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How To Generate More Revenue With Customer Expansion Strategies

Userpilot

What if you could boost revenue without having to invest a small fortune in acquiring new users? Making the most out of your existing users while simultaneously improving satisfaction ratings are the core values that lie at the heart of customer expansion strategies. Read on to learn about cross-selling, upselling, and other top tactics that can help you maximize the value received on both ends of the SaaS relationship!

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Product Direction by Nacho Bassino — free chapters!

Mind the Product

Defining a product strategy and aligning its execution is one of the most challenging tasks for product leaders. In my book, Product Direction, I take a practical approach to solve this challenge based on artifacts and best practices, to define, link, and communicate your product strategy, to strategic roadmaps, and OKRs. I’m sharing two chapters [.

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Net Revenue Retention Drives Market Cap

Gainsight

Co-authored by Jake Wirfel. It’s no secret that happy customers drive better business outcomes. But how much better? Gainsight has long been a leader in understanding how critical Customer Success is to the health of SaaS companies. The latest data shows that this relationship might be stronger than ever. How to Measure Customer Success? Historically, one of the most straightforward and commonly used metrics for measuring Customer Success was a company’s customer churn rate.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Tech Spikes: Why, What, When and How

The Product Coalition

Tech Spikes are a useful activity for your product development team to perform when you need to explore how you are going to solve a challenging problem. They help you step outside the current flow of development to increase your understanding and reduce uncertainty. This practical guide to Tech Spikes covers why you would do a tech spike, what they are, when to use them and how to run one.

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5 Tactics To Increase Trial To Paid Conversion Rate Using Userpilot

Userpilot

Is it possible to increase the trial to paid conversion rate through the use of streamlined user onboarding tools? The answer is a reassuring yes, but it’s important that we delve deeper into the nuances of the process so you can see the whole picture. User onboarding software like Userpilot can be a powerful weapon in the journey to gain new customers so let’s take a look at five key tactics that will help you out on this perilous quest!

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Reading the gaps in product

Mind the Product

You can get a lot of highly valuable information from the white space between all the words we read every day—does that sound like magic? In the following post, I explain why this has nothing to do with magic but it can be a very powerful tool for every product person. When I was at [.] Read more » The post Reading the gaps in product appeared first on Mind the Product.

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What is the Learning Center?

ProductPlan

Our library of content helps thousands upon thousands of product people every month continue their education and understanding of the product space, thought-leadership, best practices, and trends, all for free. You’ll find over 500 blogs and articles , 250 glossary terms , 50+ webinars , 30 books/guides , 15 checklists , and counting live in the Learning Center.

Webinar 94
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Generate Customer Driven Value with the Pleasure-Pain Principle

The Product Coalition

Having a unique feature will get customers through the door, but it won’t keep them in the building. To build a customer base that keeps coming back, you need to focus on the user’s basic needs, then fulfill those needs with repeatable interactions. Two outcomes drive most human behavior. A person makes a choice because it either brings pleasure or saves pain.

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1,000 Experiments Club: A conversation with Ronny Kohavi (formerly of Airbnb, Microsoft and Amazon)

AB Tasty

One of the pioneers of experimentation shares a humbling reality check: Most ideas will fail (and it’s a good thing) Few people have accumulated as much experience as Ronny Kohavi when it comes to experimentation. His work at tech giants such as Amazon, Microsoft and Airbnb — just to name a few — has laid the […]. This article was originally posted on AB Tasty as 1,000 Experiments Club: A conversation with Ronny Kohavi (formerly of Airbnb, Microsoft and Amazon).

Naming 94
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SUNDAY REWIND: Your product is already obsolete – how to survive

Mind the Product

As we gear up for #mtpcon Digital Americas (July 14-15) I asked the the Mind the Product team which #mtpcon San Francisco keynote they consider to be a classic, a golden oldie, or an unsung hero from the archive. I was inundated. The list of suggestions just kept on coming, classic after classic and, as [.] Read more » The post SUNDAY REWIND: Your product is already obsolete – how to survive appeared first on Mind the Product.

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