Product Management Unpacked

NOVEMBER 2, 2021

This first-ever racing challenge, launched in late 2019, pitted student teams from universities around the world against each other in a multi-stage competition to program Dallara AV-21 racecars to race autonomously at a final fall 2021 event at the Indianapolis Motor Speedway. Apparently, that’s just what the racing team was looking for.

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Research Software Systems Review Technical Review Development 223

Mixpanel

APRIL 18, 2024

We have a wide range of user types, from marketers to engineers to product managers and more. Before a line of code is written or a button is designed, we need to understand the personas that will be using this new feature and their true needs. B2B products often have to appeal to many different personas. Take Mixpanel, for example.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. Starts at Silver’s $199/month.) Enterprise.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JANUARY 9, 2024

Review and analyze to identify improvement opportunities. Heatmaps Heatmaps are visual, color-coded representations of user reactions on various points and pages of your website or product. Similarly, you can also discover the positives, such as the most captivating areas on a specific page. Session recording example by Hotjar.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. Some of the cheaper NPS software out there forces you to compromise on customization for a lower price. Userpilot NPS.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. Adam: It was, again, just being in a position where we felt comfortable to do it. Start early.

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Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

FEBRUARY 19, 2018

As a student of engineering you’re incentivised to write a lot and to read a lot. In product engineering, you’re incentivised to deliver results and this means quickly shipping solutions to problems that are difficult to identify and hard to frame. This post is based on a talk I gave at our recent Building Intercom event.

Data Visualization 210

Data Visualization User Testing Feedback Software Engineering 210

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Creating custom events with Userpilot.

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Data Visualization Analytic Tools Feedback Software Research Software 103

The Product Coalition

OCTOBER 19, 2020

The upstart positioned itself to capitalize off of these forces, while Blockbuster ignored them at its peril. To help illustrate the process, let’s say we’re an established B2B software company that makes vehicle inventory and sales products for the US automotive industry. Of course, the lesson here is: innovate or die.

Technical Review 159

Technical Review Analytic Tools Research Software Automotive 159

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies. Talk to the developers and engineers.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Split

FEBRUARY 10, 2022

Say your customers book a holiday or review their retirement plan only once a year. An approach that we could recommend is to run the experiment as expected but to set the short-term goal, like customer satisfaction survey as your objective criteria, and roll it out to all customers if the impact after a few weeks is significantly positive.

Customer Experience 105

Customer Experience User Testing Software Review Customer Satisfaction 105

Amplitude

NOVEMBER 7, 2018

After discussing best practices for instrumentation with our product and engineering team and reviewing the processes of some of Amplitude’s most successful customers , we identified a few key components that constitute a sustainable instrumentation process. Step 0: Empower your engineers with data. Product Engineer, Amplitude.

Data Visualization 63

Data Visualization Analytic Tools Onboarding KPIs Software Review 63

bpma ProductHub

APRIL 30, 2017

It’s the expectation of a positive outcome”. But how do you develop the confidence required to lead a team of stakeholders to a positive outcome? Such a trait is crucial to Product Management roles if you want sales, marketing and engineering to trust and follow your direction.

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Development Product Management Product Manager Management 150

Mixpanel

FEBRUARY 3, 2022

So it’s tempting to think the additional add-on of measuring user events in your code (i.e., This is a very compelling story (especially if you’ve got only one or two engineers or developers on your team who may or may not include yourself). Remember, product analytics involves tracking events in your app.

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Analytic Tools Data Visualization Feedback Software Technical Cofounder 64

Userpilot

NOVEMBER 30, 2021

It’s easy to use and doesn’t require coding skills. Userlane is also a DAP tool, unique due to its employee onboarding functionality. Userpilot is a robust, code-free, and easy-to-use SaaS DAP tool that offers many of the same features as Appcues but for a much lighter price tag. What are the key features of Appcues?

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. In the beginning, software was expensive and purchase decisions were made by highly technical executives. This was the CIO Era.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

OCTOBER 11, 2021

Customer acquisition best practices: embrace product-led , clear positioning , know your user persona , use content to drive trial signups and reduce CAC , and have a frictionless signup process. 2 – Have a clear positioning. Positioning defines the context in which your product fits in your users' minds.

Feedback Software 119

Feedback Software User Testing Product Research Customer Experience 119

Userpilot

SEPTEMBER 22, 2021

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Front-facing online engagement tools help bolster your brand identity and positioning. Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 25, 2023

It’s a popular strategy in the enterprise software space. It’s an approach that is often preferred when selling software to larger enterprises. Here are some of the tactics they might use: SEO content marketing – creating valuable and engaging content that ranks high in search engine results and attracts customers.

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Mixpanel

MARCH 5, 2019

Autotrack automatically collected user interactions on your web or mobile applications without the need to add additional code. When you wanted to analyze user actions, you used our point-and-click visual tool to create events you care about. We abandoned the codeless and automatic event collection model and believe you should, too.

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Analytic Tools Data Visualization Software Review Technical Review 45

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. As we know, we’re in the middle of a tech industry slowdown.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

ProductPlan

DECEMBER 4, 2019

As a product manager, you’re more likely to find yourself embroiled in these events since you sit at the nexus of so many activities and constituencies. Disgruntled, Vocal Engineers. Situation: A dysfunctional dynamic between product management and engineering (or specific engineers) can turn a workplace into a miserable minefield.

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Development Team Review Software Review Product Management Product Manager 67

Userpilot

SEPTEMBER 14, 2022

On the other hand, product management is responsible for developing the product roadmap, managing the product lifecycle, and working with engineering to bring the product to market. Write a positioning statement- how is your product different? Write a positioning statement. Do you want to build awareness or signups?

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Tyner Blain

AUGUST 10, 2023

Yes there are opportunities to improve engineering practices, team structures, and project management cadences, but the principle benefits will come from removing the waste associated with building the wrong things. Thankfully, people stop short of mandating developers use tabs or spaces to indent their code.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Split

JULY 30, 2019

Review: Feature Flags For Control of Code Rollouts. The main point in What’s The Difference Between Feature Flags and Other “Flags” in Software Engineering? The main point in What’s The Difference Between Feature Flags and Other “Flags” in Software Engineering?

Feedback Software 63

Feedback Software Analytic Tools Reporting Tools Software Review 63

Userpilot

APRIL 11, 2023

Customer experience: A positive customer experience with no hassles or service downtimes encourages customers to continue with your product. How to improve retention rates with Userpilot Userpilot is a customer retention software that boosts customer success and drives product adoption. Userpilot Churn Survey.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

bpma ProductHub

JANUARY 3, 2017

Product Management was still figuring out if it’s a necessary discipline in software companies. Such a trait is crucial to Product Management roles if you want Sales, Marketing and Engineering to trust and follow your direction. Up Your Game,” she walks through real-life examples and tips to think more confidently.

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Product Management Product Manager Management Management 105

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

However, it's very challenging to get a full-time position at many of these companies. The STEP (Student Training in Engineering Program) is for those engineering and tech-related roles. Nearly all Facebook interns have the chance to ship code or help develop actual projects at the company within days of their programs.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Are Sales Engineers and Solution Consultants the Same? Answer RFPs – mostly the product sections.

Feedback Software 130

Feedback Software Consulting Engineering Technical Review 130

PMLesson's Ace the PM Interview

MAY 4, 2020

In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. After that's completed, you'll execute on your plan by ensuring any roadblocks engineering and design face are taken care of. Engineering Standup Next, I'll attend "standup" with the engineering team.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Crafty CTO

JULY 21, 2023

Meta AI Releases Llama 2 Meta’s Llama 2 release is a seminal event, given that (a) Meta’s initial LLaMA 1 release spawned AI March Madness , (b) Llama 2 is substantially more capable than the first LLaMA, and (c) This time Meta is allowing as opposed to blocking commercial use. I’ll concentrate in two areas.

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Artificial Inteligence Technical Review Reporting Tools Generative AI 40

Userpilot

JULY 15, 2022

Advocates and champions: who derive the most value from your product and drive positive word of mouth. In addition to leaving impressive reviews, referring to their network, and tagging you on social media, they have a great deal to say about you. They are neatly organized into flow events, checklist events, and NPS events.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

Userpilot

DECEMBER 31, 2022

You may have the best product page and deploy search engine optimization (SEO), compelling ads, nice and easy-to-understand products, etc., Product conversion is the event when users perform any desired action you want them to do on your site or product. Identify friction points in conversion events. to bring in customers.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. Userpilot is a product growth and digital adoption software. It offers certification programmes, organizes events, runs a job board, and has the largest product management Slack community. First Round’s The Review.

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Blog Analytic Tools Research Software Feedback Software 98

PMLesson's Ace the PM Interview

AUGUST 8, 2022

" Interview Guides Google Product Manager Interview Guide Google Software Engineer Interview Guide Google Engineering Manager Interview Guide Table of Contents How to Answer "Why Google?" These events can be a great way to learn about new technologies, advances in your field, or simply to make new friends.

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Technical Review Data Visualization Engineering Naming 52

The Product Coalition

APRIL 22, 2021

so if that's the case, the information you’re hearing is likely fiction, or at best, inspired by real-world events. On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all all pointing to a simple fact.

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Analytic Tools Research Software Feedback Software Product Management 128