Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Use walkthrough software to create flows that educate and encourage users to complete tasks.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels. Let’s dig in!

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. TL;DR A lifecycle management software allows you to analyze customer behavior from the discovery stage onwards. The best customer lifecycle software in the market includes: Userpilot. How to choose the right customer lifecycle software?

Analytic Tools 100

Analytic Tools Research Software Feedback Software Reporting Tools 100

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Hotjar is a sales funnel software solution that can drive funnel optimization. What is a funnel-tracking software solution?

Analytic Tools 95

Analytic Tools Data Visualization Reporting Tools Software Review 95

Userpilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. It was in August 2011 that Marc Andreessen coined the famous phrase “ Software is eating the world ” in a Wall Street Journal op-ed. The decade ahead.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

Feedback Software 82

Feedback Software Analytic Tools Data Visualization Events 82

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Reporting Tools 90

Intercom, Inc.

JANUARY 25, 2019

When trying to solve a problem with software, it can be tempting to build an exciting, complex solution. At our event Building Intercom in Dublin, I argued that when it comes to building software, we should avoid excitement and embrace boring. When it comes to software, boring is best. We can just have a simple writer.

Reporting Tools 168

Reporting Tools Research Software Weak Development Team User Testing 168

Business of Software Conference

MAY 4, 2020

Business of Software Conference USA 2020 will be an Online Event. Wherever you will be in the world on the 21st-23rd September, you can participate, learn, network and spend quality time with some of the smartest SaaS & software people on the planet. Upcoming Events. BoS USA Online 2020. Unsubscribe anytime.

Events 52

Events Banking Books 52

Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Events 52

Product Management Unpacked

SEPTEMBER 24, 2021

Here’s what strategic partner PayPal did to bring scaled product management to life for this startup-oriented software engineer. I was a software engineer, so I was learning a lot of things on the go and on the job,” said Rao of his early-stage product management roles at Parity Cube and other startups.

Software Engineering 195

Software Engineering Analytic Tools Engineering Data Visualization 195

Userpilot

DECEMBER 5, 2023

Here are 8 of the best performance reporting software for your business needs! TL;DR Performance reporting software refers to tools that take and interpret data to communicate how well a campaign or product is performing. Available upon request) Mixpanel is a product insights software that reports on advanced user behavior criteria.

Data Visualization 80

Data Visualization Reporting Tools Analytic Tools Customer Feedback 80

Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. Event analytics helps you interpret user interactions, measure and improve overall product performance, and build personalized engagement.

Data Visualization 74

Data Visualization Analytic Tools Reporting Tools Events 74

Centercode

JANUARY 26, 2023

If you happen to be in Boston or Santa Clara next week and have an interest in SaaS business, be sure to check out the SafeNet Licensing live event “Monetizing Software in the Cloud”.

Events 52

Events 52

Intercom, Inc.

APRIL 8, 2020

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation. We decided that now is not the time to experiment with slower ways of shipping.

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Software Review Customer Experience Systems Review Engineering 223

Business of Software Conference

MARCH 23, 2023

We’re thrilled to announce Business of Software Conference USA is relocating to Raleigh, NC – one of the fastest growing tech clusters in the USA. We bring SaaS and software entrepreneurs in the BoS community from around the world together and we know they will get a great welcome. It is a real life opera house!

Software Review 98

Software Review Technical Review Startups Events 98

Userpilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. TL;DR Software usage analytics is the process of capturing, analyzing, and utilizing data on how users interact with your product. What is software usage analytics?

Analytic Tools 67

Analytic Tools Data Visualization Feedback Software User Testing 67

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

MAY 7, 2024

Contextual triggers : With in-app event tracking coupled with user segmentation , teams can guarantee the right messages will target the right users and increase the likelihood of engagement. Setting up custom events in Userpilot. Other formats included are slideouts, checklists , banners , and hotspots. Userpilot’s UI patterns.

Analytic Tools 84

Analytic Tools Feedback Software Reporting Tools Software Review 84

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Business of Software Conference

JANUARY 18, 2022

In 2022 at Business of Software, we’re building on the success of our online program in 2021 with a series of six one-day online conferences over the year. Read on to find out… Business of Software Conference Program 2022 – Online and In-person. Online conferences are here to stay. When are the conferences happening?

Events 95

Events Management Management 95

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. This NPS software is not suitable for startups and small businesses. 2 Qualaroo Next, we have Qualaroo, a user research and customer feedback software.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Iteratively Blog

APRIL 7, 2020

We decided to pen down our thoughts in this article to help illustrate the hits and misses of implicit versus explicit event tracking. Defining implicit and explicit event tracking. Before you go on to read about the pros and cons of implicit and explicit event tracking, let's take a step back and define the two.

Events 97

Events Data Visualization Analytic Tools Feedback Software 97

Business of Software Conference

APRIL 28, 2023

However, in my phone’s album, the one million pictures are of me attending Business of Software events. I’ve got pictures of speakers, of the lunch, of Mark walking around introducing people, of speaker’s slides, of the venue the BoS team has chosen to hold the event. BoS, Cambridge, was my second in-person event.

Customer Experience 52

Customer Experience Events Messaging Consulting 52

Mixpanel

MAY 19, 2022

Event tracking is how you know what’s happening in your mobile apps. It’s, therefore, essential for you, as a product manager, designer, or any kind of product stakeholder, to have a sophisticated understanding of how event tracking works so you can, well, know what’s happening in your mobile app.

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Analytic Tools Events Data Visualization Technical Cofounder 105

Business of Software Conference

APRIL 28, 2022

Building long term relationships with high-value SaaS and software leaders. At Business of Software conferences, we aim to make a real difference to the wonderful people and companies that make up our BoS Community. Mark thanking our 2022 supporters at Business of Software Europe In-Person. Register interest in partnership.

B2B 72

B2B Positioning Branding Events 72

Business of Software Conference

APRIL 27, 2020

How To Run A Successful Online Event. Just like Dorothy in the Wizard of Oz, event organizers and attendees alike have woken up to the realization that we’re not in that familiar place anymore. We all need to think about designing events from the outset in a different way. How To Run A Successful Online Event.

Events 66

Events Entertainment Customer Experience Travel 66

The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

Research Software 78

Research Software Feedback Software Software Review Technical Review 78

Intercom, Inc.

OCTOBER 13, 2022

That’s just a quick peek – watch the full recording or read through the event transcript to experience New at Intercom and catch up on all the major announcements and innovations that were shared at our latest virtual event. What follows is a lightly edited transcript of the event. Paul Adams: Hey, everybody.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Userpilot

OCTOBER 1, 2022

Software adoption is crucial to the success of SaaS companies because it secures users to be long-term customers. We’ve compiled the fundamentals of proper user onboarding that leads to software adoption—so you don’t have to do more research. Your software adoption rate is the percentage of signed-up customers that become active users.

Feedback Software 92

Feedback Software Research Software User Testing Onboarding KPIs 92

Userpilot

DECEMBER 21, 2023

Here are 11 of the best customer retention software to try for 2024! TL;DR Customer retention software refers to tools, platforms, or services that foster customer loyalty, retain customers, and keep existing customers satisfied. Price starts at $25/month per user, billed annually) What is customer retention software?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Business of Software Conference

JUNE 9, 2021

Hat tip to Taylor McKnight, Founder of Virtual Events platform Emamo , who in the process of building his new website discovered the most active participant in virtual events in history. This woman is the most famous model on event platform marketing sites right now. She is big into Virtual Event Hiring Platforms too. (No,

Events 69

Events Definition Technology Marketing 69