Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Funnels show you how many users completed each stage of a specific funnel that you pre-determined.

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Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. As Userpilot doesn’t currently support mobile apps, we recommend Pendo as a worthy alternative.

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Userpilot

OCTOBER 7, 2021

If you're new to product marketing , you'll probably need to acquire a certain degree of familiarity with Pendo product tours. In fact, we would encourage you to have a good look at all the user onboarding software products on the market to see how they compare to each other. Either you can try Pendo out for yourself.

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Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. The checklist functionality looks professional and does everything a checklist needs to do but is hard to find for SaaS companies and end-users of Pendo alike. A quick look at Pendo's free trial.

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ProductCraft

APRIL 20, 2021

When people see my background as a teacher, they often ask how I ended up becoming a product manager at a technology company. Usually, they’re looking for advice on how they can break into a career in product management themselves. I don’t blame them for wondering! appeared first on ProductCraft by Pendo.

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ProductCraft

OCTOBER 19, 2021

In my previous Product Craft article, “How to Develop a Product Team with Diverse Skills—and Why it Matters,” I explored how to create a dynamic. Read more » The post How Leveraging Product Team Diversity Drives Innovation appeared first on ProductCraft by Pendo.

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Userpilot

MARCH 17, 2022

End-user training is all about educating customers on what software offers and how they can maximize their usage. Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. You might be wondering how to go about delivering i n-app training for your SaaS. What user stage should I place XYZ?”

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ProductCraft

MAY 21, 2020

In 2017, I came across GlassDoor’s top 50 jobs. Like we all do, I first looked for my own role. I scrolled to “product manager” and was happy to see the job on the list next to a nice six-figure average salary. But then I saw the job satisfaction: 3.4. As I scrolled through the.

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ProductCraft

JULY 20, 2021

In my last article on ProductCraft, I wrote about the myth of the superhero product manager, and how to recognize when you’re overextending yourself or at risk of becoming burnt out. Read more » The post 3 Indispensable Qualities of a Good Product Manager appeared first on ProductCraft by Pendo.

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Userpilot

OCTOBER 1, 2021

Other options include Appcues , Chameleon , Pendo and WalkMe. You can think of onboarding as the ongoing process of educating your customers in how to get the most out of your SaaS product. How the right user onboarding process affects SaaS metrics. But how do you know which tool to choose? Feature adoption.

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Product Innovation Educators

DECEMBER 12, 2021

How product managers can focus on creating great products for their customers. To help us explore this topic is the founder of Pendo and the author of the book, The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience. 14:30] How can we use data to get closer to our customers?

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Userpilot

SEPTEMBER 30, 2022

This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics helps product managers determine how many customers are using their products and what obstacles the average user encounters throughout the road. How much time do they spend with the product?

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ProductCraft

DECEMBER 15, 2020

Anyone who has been responsible for building a product, whether as a startup founder, a product manager or owner, or a change agent at a forward-thinking company, knows how hard it is to create one that is truly great. By definition, I like to think of a “truly great” product as one that improves the.

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ProductCraft

NOVEMBER 19, 2021

On this week’s episode of Product Love, I sat down next to David Flinner, co-founder of Levels. Levels makes it easy for people to see how their diet and lifestyle affect their health in a quantifiable way by measuring biomarkers in real-time. Before Levels, he was a product manager at Google, which he accredits to.

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Userpilot

MARCH 28, 2024

It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. How do you know? Let’s get to it!

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ProductCraft

APRIL 7, 2021

This week on Product Love, I sat down with Ben Golden, the director of product management at Stream. Ben and I talked extensively about APIs, and how they affect the way we develop products. Stream powers activity feeds and chat for more than 500 million end-users. Ben likened APIs to Legos. Legos have that signature.

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ProductCraft

JULY 21, 2021

On this week’s episode of Product Love, I sat down with MaryAlexa Divver. How did MaryAlexa get into product management? How did MaryAlexa get into product management? Read more » The post MaryAlexa Divver, Director of Product at Public.com appeared first on ProductCraft by Pendo.

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ProductCraft

MAY 13, 2021

This week on Product Love, I sat down with Mike McDerment, co-founder and executive of Freshbooks. Mike and I talked about a lot of fun things, like what to look for in your CPO hire, or how. Freshbook is an invoice and accounting software. Before Mike founded Freshbooks, he worked at his own design firm.

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ProductCraft

JANUARY 29, 2019

I recently moved across the country from Raleigh to Seattle. Along with my worries about whether my wine glasses would make it there in one piece, I had yet another major concern. As a product manager, would I continue to be successful while working remotely? How much harder would my job be now that I.

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ProductCraft

MARCH 11, 2019

I interviewed hundreds of potential associate PMs when I was a product manager at Google, and have interviewed both associate PM and PM internship candidates at my current position with Pendo. The post How to Land Your First PM Job appeared first on ProductCraft by Pendo.

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ProductCraft

SEPTEMBER 3, 2020

Editor’s note: This post originally appeared on the Pendo blog. As I dug into my inbox one recent morning, a message popped up in the left corner alerting me that Google Meet was now accessible via Gmail. A few days later while writing a new email, a blue box appeared to remind me that I.

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Userpilot

JUNE 17, 2021

How do you use it transparently and ethically? How to use demo content correctly. How to generate demo content. Demo content is made-up placeholder data that shows customers how a given product could be used for their specific use case. How to use SaaS demo content correctly. But where do you get demo data from?

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ProductCraft

FEBRUARY 26, 2020

This week on Product Love, I sat down with Dan Smoker, VP of product at Ibotta, a mobile technology company that lets users earn cashback from everyday purchases. So, how did Dan get started as a product manager? Read more » The post Product Love Podcast: Dan Smoker, VP of Product at Ibotta appeared first on ProductCraft by Pendo.

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Product Talk

MARCH 6, 2024

. – Tweet This So how exactly do you manage all these ideas? They started using Pendo to manage these insights and make sure they were giving everyone a voice without disrupting the product team’s workflow. Teresa sat down with Leann to record a video so Leann could walk through what Pendo’s tool looks like and how it works.

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ProductCraft

JULY 17, 2019

That was where I found myself in 2009?giving giving it my best shot in Birmingham, Alabama, as I asked for a significant influx of capital to back. Read more » The post How to Avoid the Frankenstein Effect When Building a Product Portfolio appeared first on ProductCraft by Pendo. Sound familiar?

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ProductCraft

MARCH 30, 2021

After hearing “feedback is a gift” repeated over and over again, I’ve finally worked up the motivation to actually submit feedback to companies whose products and services I rely on—both at work and in my personal life. What do the companies I regard as the “best” have in common? They acknowledge my feedback, and keep.

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ProductCraft

APRIL 14, 2020

I have been with my current company for almost eight and a half years, in roles ranging from support engineer to management, and now, to product management. In that time, we as a company have struggled with how to gather, organize, and prioritize feature requests, even just those from internal stakeholders. When it comes to.

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ProductCraft

JULY 13, 2020

One of the first things I did was to do a search on Yahoo just to see what comes up. I can still remember how ecstatic I felt gaining access to an infinite amount. Read more » The post Three Practical Tips for Designing in an Era of Digital Fatigue appeared first on ProductCraft by Pendo.

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ProductCraft

OCTOBER 20, 2020

I wouldn’t blame you — there are numerous benefits to shifting to a product mindset, from becoming truly Agile to transforming into a fully-fledged product-led organization. But how do you do it? Read more » The post Ready, Set, Read: Starting a PM Book Club at Your Organization appeared first on ProductCraft by Pendo.

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Books Agile Education 69

ProductCraft

MAY 23, 2019

According to “How I Built This” podcast host Guy Raz, innovation happens when three things come together: a problem needs to be solved, a work culture encourages risk-taking, and there’s a shared sense of mission built around a shared story.

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ProductCraft

APRIL 21, 2021

This week on Product Love, I sat down with Jim Dibble and Sharon McGarity who currently run the Design Practice at the Pragmatic Institute. We chatted about how design and product managers can work better together. Pragmatic Institute is one of the world’s largest and most-respected product and data training companies on the market.

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Userpilot

MAY 14, 2020

I mean, there are so many different things that can go wrong, so many parts of the user journey where they can drop off and disappear. To help you choose, I’ve put together this list of the best customer onboarding software and apps. Again, for the purposes of this article I’ll focus on the email functionality.

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ProductCraft

SEPTEMBER 8, 2021

How is tech-enabled service different from software as a service (SaaS)? While recently planning a family trip to Disney, I realized the full experience was actually a combination of interactions with technology (e.g., rides) and service providers (e.g., characters, ticket collectors).

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ProductCraft

NOVEMBER 13, 2018

It’s human nature to think: “if only I had x, or y, then I could really succeed, really make a difference.” In several of my previous positions at design agencies, I remember how we’d find ourselves sitting around. The post How an Innovation Factory Scales Innovation appeared first on ProductCraft by Pendo.

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Positioning 83

Userpilot

JULY 29, 2021

Get a Userpilot Demo and see how easy it can be to build welcome screens and segment users. #2 If you are wondering how you can adopt gamification as one of your customer engagement solutions, don’t fret. Here's how Linkedin prompts users to complete their profiles. Get a demo and see how to do it right. Checklists.

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Gainsight

MAY 8, 2019

I’ve gone through the process more times than I can count. In the era of the subscription economy, there are tons of choices in every category and they all claim to be the best—so how do you decide? The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything.

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ProductCraft

JANUARY 13, 2021

Product Love · Brett Queener, partner at Bonfire Ventures: product, growth, acquisition This week on Product Love, I sat down with Brett Queener, a partner at Bonfire Ventures. Brett and I talked about his time at Salesforce, and how he began.

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