Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. However, the average customer retention rate by industry varies wildly. CRR is often influenced by multiple factors, from customer service to customer experience and anything that impacts customer satisfaction.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Innovatemap

JUNE 26, 2020

Financial services firms are familiar with volatility. 2020 not only affected the market, it drastically changed the way financial services firms do business. The industry was built on high-touch cadences and personal relationships. Some national financial services firms offer hundreds of webinars per year.

Data Visualization 52

Data Visualization Webinar Marketing Presentation 52

Valerian Tech

JUNE 13, 2023

Introduction Regulatory compliance is a critical aspect of the healthcare industry; however, navigating the intricate landscape of regulatory requirements can be extremely challenging. Regulatory agencies frequently update guidelines and introduce new requirements to address emerging risks and changing industry dynamics.

Healthcare 52

Healthcare Fractional CTO CTO Coach Data Visualization 52

Valerian Tech

JULY 10, 2023

Introduction Artificial Intelligence (AI) and Machine Learning (ML) have emerged as transformative technologies, revolutionizing industries across the globe. In this blog post, we will demystify AI and ML, explore their fundamental concepts, and delve into how these technologies are influencing multiple industries.

Technical Review 40

Technical Review Artificial Inteligence Data Visualization Technology 40

Amplitude

SEPTEMBER 21, 2020

They vary according to your product and industry. Each step is represented by a different user action, depending on your company’s industry. MINDBODY is a digital platform that helps users and fitness providers connect in the wellness industry. Financial Services Funnel Analysis. What Is Funnel Analysis?

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

DISQO

AUGUST 15, 2019

Investors argue that the digital currency has the potential to reshape the future of the financial services industry. Facebook is launching its own cryptocurrency, called Libra , and TD Ameritrade now offers cryptocurrency trading services to its clients. Financial services for cryptocurrency investors.

Reporting Tools 40

Reporting Tools Product Research Banking User Testing 40

DISQO

AUGUST 15, 2019

Investors argue that the digital currency has the potential to reshape the future of the financial services industry. Facebook is launching its own cryptocurrency, called Libra , and TD Ameritrade now offers cryptocurrency trading services to its clients. Financial services for cryptocurrency investors.

Reporting Tools 40

Reporting Tools Product Research Banking User Testing 40

The Product Coalition

OCTOBER 4, 2023

Discover how DEXs are reshaping crypto trading, offering security, accessibility, and financial innovation. These platforms are reshaping the way we think about cryptocurrency trading, offering a promising vision of a decentralized and more accessible financial future. Embrace the future of finance today!

Technical Review 122

Technical Review Finance Customer Experience Banking 122

Userpilot

JANUARY 15, 2024

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! Try Userpilot and book a demo today!

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Data Visualization 88

The Product Coalition

JUNE 22, 2023

Financial institutions have been the historic underpinning, and so it’s getting especially interesting for them. An obvious example are the digital to brick and mortar models such as Target’s pick up ( BOPIS ) service. Can services be provisioned in a way that can be highly customized for end users?

Finance 114

Finance Banking User Testing Onboarding KPIs 114

The Product Coalition

JANUARY 25, 2024

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Transactional chatbots are often specialized in particular domains or industries. With this service, reportedly you can include a chatbot on your website and assist customers in real time.

Artificial Inteligence 141

Artificial Inteligence Reporting Tools Feedback Software Research Software 141

Alchemer Mobile

AUGUST 5, 2020

But many brands – specifically ones in traditionally transactional industries like finance – fail to capitalize on this. Typically, people don’t feel a strong connection to their financial institution because they view the relationship as purely transactional. They want to be heard.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

The Product Coalition

FEBRUARY 15, 2024

In this landscape, genAI development companies play a pivotal role in assisting organizations across industries to harness transformative genAI technology, thereby expediting their journey toward efficiency and innovation. How can generative AI transform your business operations?

Generative AI 113

Generative AI Data Visualization Reporting Tools Research Software 113

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. Serious industrial companies build serious long-lived industrial equipment. Or jet engines.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

ProductPlan

APRIL 25, 2024

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. Consider it more deeply: educational institutions provide many products and services.

Education 52

Education Research Software Analytic Tools Feedback Software 52

The Product Coalition

JULY 8, 2022

Radical shifts are taking place in the banking industry. As a result, the banking industry is indeed facing several challenges. Blockchain drives development of new services Blockchain removes incorruptibility and drives simplicity and efficiency by developing new financial services and processes infrastructure.

Banking 119

Banking Finance Data Visualization Technology 119

The Product Coalition

JUNE 12, 2018

As your business grows, so should your financial forecasting ability. Whether you’re looking to onboard or outsource a Financial Planning and Analysis (FP&A) professional, the fact remains: if they don’t understand your business, your industry’s pain points, and your competitive landscape, you won’t be getting the best possible advice.

Data Visualization 60

Data Visualization Customer Experience Finance Reporting Tools 60

The Product Coalition

JULY 21, 2022

The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers. The retail industry and e-commerce landscapes have no exception when taking advantage of technology. Thus, the e-commerce industry has become a profitable business sector for online retailers.

Reporting Tools 154

Reporting Tools Artificial Inteligence Data Visualization Wireless 154

Alchemer Mobile

DECEMBER 16, 2020

Money is highly personal, and given the intensity of emotions associated with money, it strikes us as odd that more financial institutions have yet to tap into this gold mine of customer emotion data and CX insight. Provide better, more effective customer service. Remove silos between product, marketing, and customer service.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

The Product Coalition

OCTOBER 13, 2022

APIs matter in every industry It could be easy to assume that APIs only matter for high technology companies or particular types of organisations, however APIs are relevant in every industry. Research conducted by Google into how their API platform is used showed that API calls come from industries of all types.

Enterprise 129

Enterprise Research Software Telecommunications Government 129

UX Planet

FEBRUARY 1, 2024

Users can perform various financial transactions such as self-transfer, payments to contacts, and UPI-based payments and receive guidance on managing expenses through savings and investments. Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Split

MAY 10, 2023

Ariel Perez, VP of Engineering, and John Cappelletti, CFO at Split, sit down for a roundtable discussion on FinServ industry topics. How Feature Flags Help Financial Services Firms Take New Ideas to the Bank Financial services brands are leveraging feature flags to support rapid experimentation and deliver targeted customer experiences.

Data Visualization 98

Data Visualization Customer Experience Banking Demo 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. There is no surprise that the fintech industry is growing fast and more people are downloading financial apps. It would be an understatement to say that the fintech industry is giant.

Research Software 122

Research Software Feedback Software Reporting Tools Data Visualization 122

The Product Coalition

APRIL 1, 2022

Although, when we discuss blockchain technology as an enterprise-grade solution, it proves that organizations prefer to develop their applications via the industry-standard permissioned blockchains or the distributed ledger ecosystems for better privacy. Consensus-as-a-service addresses this concern. What is consensus-as-a-service?

Data Visualization 131

Data Visualization Government Technology Events 131

Alchemer Mobile

JUNE 12, 2019

For example, privacy rules restrict the ways financial institutions can interact with customers through their mobile apps. Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. However, there are some key ways to increase customer retention for your financial mobile app.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Userpilot

JANUARY 11, 2024

FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. It is like onboarding in any industry but with the added complexity of navigating financial regulatory requirements and security concerns for a FinTech app. What is FinTech onboarding?

Onboarding KPIs 104

Onboarding KPIs Customer Experience Feedback Software User Testing 104

Amplitude

SEPTEMBER 21, 2020

They vary according to your product and industry. Each step is represented by a different user action, depending on your company’s industry. MINDBODY is a digital platform that helps users and fitness providers connect in the wellness industry. Financial Services Funnel Analysis. What Is Funnel Analysis?

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

The Product Coalition

OCTOBER 25, 2023

We’re talking about exciting new products and services that could make using Bitcoin smoother and more convenient. Financial Inclusion : Let’s not forget Bitcoin’s potential for financial inclusion, particularly in developing nations. The Grayscale and BlackRock Initiatives Key industry players have already made their moves.

Customer Feedback 119

Customer Feedback Reporting Tools Technical Review Research Software 119

The Product Coalition

DECEMBER 14, 2019

Digital transformation has recently evolved and changed the way many industries operate today. The financial industry is not an exception. A new generation of financial services needs the incorporation of technology innovation. Its services have been featured on Yahoo Finance this year.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Modus Create

DECEMBER 13, 2022

Welcome to Conversations with Chief Innovators, where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. From working on the DNS infrastructure to running the security business for Verizon, Mike’s work has influenced organizations of all sizes across industries.

Customer Experience 98

Customer Experience Certifications Dashboard Startups 98

The Product Coalition

JULY 20, 2018

Product management is seen by some as providing a service via a digital platform to a consumer, however there are many brands going above and beyond this basic principal and disrupting their industries completely. The above examples are just some of the brands currently carving out their niche in huge industries.

Artificial Inteligence 63

Artificial Inteligence User Testing Data Visualization Customer Experience 63

Split

JULY 11, 2023

In the following interview, he discusses the many industry challenges his team overcame with a feature management platform. Software Efficiency for Uncertain Times John Cappelletti and Ariel Perez discuss the state of the shifting economy and the resilience of financial services software. Watch the video.

White Paper 97

White Paper Data Visualization Download Management 97

The Product Coalition

JUNE 21, 2022

Decentralized Finance (DeFi) has opened the door to many innovative financial services that eliminate the need for middle-entities that slow down financial transactions and increase gas fees. They allow access to decentralized finance and crypto-financial infrastructure while evading restrictions.

Finance 124

Finance Technical Review Technology Banking 124

The Product Coalition

NOVEMBER 22, 2023

This allows businesses to tap into the cryptocurrency market swiftly, meeting the demands of an industry where speed often translates into a competitive edge. Cost-Efficiency and Affordability: The financial considerations of launching a cryptocurrency exchange can be a significant barrier for many businesses.

Customer Experience 134

Customer Experience User Testing Branding Product Research 134

Intercom, Inc.

OCTOBER 7, 2020

. “Support isn’t just a cost center, but a strategic investment that increases customer retention and reduces churn” Indeed, if you look at the broader financial models of customer support, you’ll see that support isn’t just a cost center, but a strategic investment that increases customer retention and reduces churn.

Customer Experience 196

Customer Experience Differentiation Branding Positioning 196

First Round Review

NOVEMBER 12, 2020

Ayo Omojola shares his lessons for going unreasonably deep when building products in heavily-regulated industries like healthcare and financial services with Carbon Health and Cash App.

Healthcare 128

Healthcare Startups 128