The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

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Enterprise Research Software Feedback Software Strategy 123

The Product Coalition

JUNE 24, 2022

Do you find being a product manager particularly challenging? Take a look at these nine indicators to determine if product management is the right career for you, or not. digital product management positions have never been more pervasive or idolized than they are right now. Product Managers are problem people.

User Testing 144

User Testing Analytic Tools Research Software Feedback Software 144

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. 75% of companies will break up with poor-fit customers, according to Gartner. Customer success manager persona example.

User Testing 98

User Testing Feedback Software Analytic Tools Customer Experience 98

svpg

JANUARY 11, 2016

Lots of people have written about the challenges of managing growth. I normally write about how to evolve your organization from a weak product org to a strong one. I have seen this anti-pattern play out at every level of a company, from individual software developers all the way to CEO.

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Weak Development Team Naming Branding Software Developers 107

The Product Coalition

DECEMBER 21, 2021

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. In 2021, Product Managers are in high demand and the talent war is rife.

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Product Management Product Manager Weak Development Team Management 167

Mind the Product

OCTOBER 16, 2017

US-based technology companies are working at a fever pitch to recruit the best talent available. As a product manager who has managed offshore development teams, I’ve learned that it’s not easy, and that having engineering teams on the other side of the world is not always congruent with delivering great products.

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The Product Coalition

OCTOBER 5, 2021

Be with your team every day What they don’t tell you is that Product Management is not glamorous. Day-to-day you should be down in the trenches with your team, battling it out. Do whatever it takes to win You are the captain of your team, but you are also the navigator, the sniper, and the bandleader. Lesson #2?—?Do

Product Management 142

Product Management Product Manager Weak Development Team Management 142

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.

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Product Management Product Manager Research Software Feedback Software 163

Userpilot

JULY 27, 2023

Chief Technical Officer : Responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Engineering Manager: In charge of planning, designing, and overseeing projects.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I And we all know that internal customers take more work to manage. Yet, for many product managers, simplicity is challenging to achieve. A quick side note — If you are a product manager who works in a company where this is the norm — congrats! We were at odds.

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Roadmap Feedback Software Onboarding KPIs User Testing 115

PMLesson's Ace the PM Interview

MAY 14, 2021

Becoming an engineering manager is the first step into the big world of management for many software engineers. Engineering managers are tech experts and great leaders. That is why we wrote this article to give you an overview of the transition from software engineer to engineering manager. What is an Engineering Manager?

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Software Engineering Engineering Reporting Tools Feedback Software 92

svpg

OCTOBER 16, 2016

Recently I gave a keynote address to the Mind The Product Conference in London , and in that talk I wanted to illustrate, by example, the essential role that very strong product managers play for their team and their company. And ultimately, should more product teams work harder to actively bring in women product managers?

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Weak Development Team Technical Review Product Management Product Manager 149

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

The Product Coalition

NOVEMBER 9, 2020

It was about 12 months ago when I was challenged by our CEO to dismantle our squad and create a growth team. Not being too sure what a growth team was, we started anyway. We got access to work completed by Andrew Chen & Brian Balfour , took a few courses from the Reforge series and started developing our growth loops.

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Development Team Review Weak Development Team Customer Experience Data Visualization 102

Mind the Product

DECEMBER 11, 2017

My journey to product management was not what you might expect, but then again, maybe you would. I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 84

Weak Development Team Systems Review Customer Experience Software Review 84

Intercom, Inc.

JULY 28, 2022

Growth is arguably the most defining and sought-after trait of technology companies. It fluctuates, plateaus, goes up and down with each new round of funding, new competitor, new technological leap – or even a global pandemic or economic downturn. However, growth is seldom linear, as is all too clear in the current economic climate.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. It explores the fundamental causes of organizational politics and team failure.

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Books Research Software Product Research Reporting Tools 52

The Product Coalition

JULY 24, 2021

In my first article in this series, I posited that the only problem Agile has is that it’s too concise. We seem to miss this perspective in technology companies. I truly believe that our bad mental model i.e. expecting people to execute like machines is at fault here. Or those stupid project managers, they don’t get it!

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Agile Feedback Software Weak Development Team Customer Experience 173

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

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Product Management Product Manager User Testing Customer Experience 153

The Product HQ

FEBRUARY 1, 2023

Are you looking for crucial technical program management skills to become a successful technical program manager? Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. In addition, choosing the wrong product management framework added to the failure of the launch.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

BrainMates

JULY 31, 2023

Innovation Is Just Good Product Management By ADRIENNE TAN Innovation has become a buzzword in countless organisations. CEOs want it, strategists write about it, marketers talk about it, and product managers strive to deliver it. In fact, the essential purpose of product management is to execute the principles of innovation.

Product Management 52

Product Management Product Manager User Testing Weak Development Team 52

Product Innovation Educators

AUGUST 10, 2020

Five factors of successful product managers. Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. Summary of some concepts discussed for product managers. [2:50]

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Weak Development Team Product Research Reporting Tools Data Visualization 84

Product Management University

MARCH 14, 2017

If product management is a contact sport, what’s your organization’s risk of injury? Many organizations use the product manager as a one-size-fits-all pad. The Body Part: Product Development. No technology organization is without this pad. Don’t injure your team before they even take the field.

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Weak Development Team Product Management Product Manager Customer Experience 100

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. So hiring managers must assess candidates based on a few interactions, a curriculum vitae, and some reference checks. Are they team players? I also want to hire team players.

Development Team Review 62

Development Team Review Weak Development Team User Testing Technical Review 62

People-First Product Leadership

MARCH 24, 2024

I’m in Duke Leto’s camp and believe a boss - at any level - should care and be thinking about their team. And, the SVP of Sales who would stop by my desk in the mornings to share the good and bad about the product and my team with me. We all have good and bad days. I won’t ruin the movie for you.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Intercom, Inc.

DECEMBER 8, 2020

But with so much data to consider, how can you define the help desk metrics that matter for your team? This can empower teams to take strategic action to improve their overall support experience for customers. This metric represents the average amount of time it takes your customer support team to settle a case once it’s opened.

Onboarding KPIs 211

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. If done right, empowering leadership can free up a lot of time for managers. They don’t have to make every decision and double-check everything done by their teams.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Mind the Product

MARCH 16, 2018

I introduced a concept called Product EQ when speaking about managing conflict at work at a recent ProductTank London. Below is the first – an overview of my talk about conflict management and an intro to Product EQ. Sue is an engineering lead on a team and Tom is the product manager. Meet Sue and Tom.

Weak Development Team 119

Weak Development Team Product Research User Testing Management 119

Valerian Tech

FEBRUARY 10, 2023

They are based on blockchain technology, a decentralized ledger that records transactions across a network of computers. A cryptocurrency project is a venture or initiative that involves the development, launch, and management of a new cryptocurrency or blockchain platform.

CTO 52

CTO CTO Coach Technical Review Feedback Software 52

The Product Coalition

MARCH 8, 2020

I work in the tech industry & manage a team of around 12 people with a range of product, delivery & engineering skills. As a leader in tech, I have a variety of responsibilities, but I see my main role as building, enabling & motivating teams to deliver great digital products. Personal opportunity.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Too many of these educated people had no idea how to work as a collaborative team. They acted as if they were indispensable or 10x developers.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. So hiring managers must assess candidates based on a few interactions, a curriculum vitae, and some reference checks. Are they team players? I also want to hire team players.

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. If you’re a senior engineer and want to further your career, what skills should you develop? Will Larson: I would love to.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. Product Management at scale has also evolved but at a slower pace. At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product.

Weak Development Team 137

Weak Development Team B2C Customer Experience Advertising 137

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? What does it mean for us as product managers? Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 176

Artificial Inteligence Data Visualization Product Research Reporting Tools 176