Gainsight

OCTOBER 17, 2023

Here’s the problem: Resources are few and far between. In other words, launching an academy in today’s climate won’t always come built on a foundation of resources, bandwidth, and budget. Here’s how to launch a digital customer academy without a ton of resources, bandwidth, and budget. Budgets are tighter than ever.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? Sometimes, keeping track of all of these resources becomes a nightmare. Sometimes, keeping track of all of these resources becomes a nightmare. What is marketing resource management (MRM)?

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Analytic Tools Feedback Software Reporting Tools Customer Experience 96

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

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Data Visualization Analytic Tools Research Software Technical Review 101

Roadmunk

SEPTEMBER 21, 2017

I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader. This list is not the be all end all; there are countless ‘must-read’ articles for PMs. I’ve hand-picked articles that specifically helped me during key moments in my career.

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Article User Testing Product Research Technical Review 81

Userpilot

OCTOBER 20, 2022

In this article, we’ll be discussing what user onboarding is, why it's important for SaaS businesses and the best resources for learning how to onboard users. Userpilot resource center. Use in-app resource centers to help users quickly find answers to questions they have. Let’s get started!

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Onboarding KPIs Customer Experience Data Visualization Certifications 97

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Here are over 65 Customer Success resources to catch up on and get you ready for the New Year.

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Feedback Software Customer Experience Customer Feedback User Testing 111

Gainsight

DECEMBER 27, 2019

This essential article takes a look at the rules of engagement when interacting with users in-app and how you can optimize your in-app engagements to boost user retention. The frameworks and processes in this article will help you build a solid foundation for your in-app engagement strategy. REQUEST A DEMO.

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Customer Experience Article Feedback Software Analytic Tools 97

Gainsight

JANUARY 4, 2023

Every year Gainsight loves to give our customers and community a roundup of our best resources, including events, webinars, articles, ebooks, and more. You can also join our community or find out about our events , webinars, articles, and ebooks in our Resource Library.

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Customer Experience Customer Feedback Data Visualization Reporting Tools 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. So what are the best resources to help you get the job done? This article is divided into sections to cover a curated list of different types of resources: Best product management tools.

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Analytic Tools Data Visualization Research Software Feedback Software 97

eG Innovations

SEPTEMBER 29, 2022

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. Use resources in a local region to reduce latency. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources.

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Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Gainsight

JANUARY 6, 2023

We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. We have more information in our Resource Library. You can also subscribe to our email newsletter to be the first to get our insights on product experience strategies and access to events, webinars, articles, ebooks, and more!

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Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. In a recent MIT Review article and Business Lab podcast, it was proudly announced that “A customer-centric approach is key in a post-pandemic world.”

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Data Visualization Customer Feedback Customer Experience Webinar 52

Gainsight

APRIL 21, 2022

According to an October 2021 Wired Magazine article titled “Earth’s Unicorn Population Is Exploding,” it was revealed that a record-breaking 264 companies were hitting “unicorn” status in the US, with VC investment hitting $240 billion. We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Product Management University

APRIL 17, 2024

Not exactly the best use of resources, and it doesn’t scale! According to a Gartner Group article in January 2024 , they expect AI software to grow at a CAGR of 19.1% Create the Execution Plan This is the part where a lot of tough decisions have to be made because it’s all about resources. over the next 6 years.

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Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Create different formats of resources.

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Feedback Software Analytic Tools Research Software Data Visualization 93

Gainsight

NOVEMBER 20, 2019

Think of this guide as your black pepper—it will optimize the absorption of insights from the rest of the resources on this list. Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. all-resources.

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Books Blog Feedback Software User Testing 80

UserTesting

AUGUST 18, 2015

Whether you’re working on an early product at a young startup or you’re in charge of a well-established product at a more mature company, it’s your job to satisfy the needs … The post 24 Expert Articles and Resources for Product Managers appeared first on UserTesting Blog.

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Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year. Product Experience 101.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Gainsight

DECEMBER 2, 2019

Bookmark this collection of resources all about customer retention and stop churn in its tracks. Here are 10 articles and webinars that focus on the foundational aspects of customer retention and best practices to create a best-in-class customer retention strategy. Are more cost-effective than acquiring new customers.

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Onboarding KPIs Strategy User Testing Customer Feedback 52

Business of Software Conference

JUNE 25, 2021

Definition) Free Online Articles and Resources Books about Jobs-To-Be-Done JTBD Masterclasses by BoS. Free Online Articles and Resources. Get more great resources at jobstobedone.org. What is Jobs-To-Be-Done? Introductory Reading. (And And Why Is This Important?)

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Framework Research Software User Testing Customer Feedback 64

The Product Coalition

APRIL 17, 2018

A directory with references, links, contents, resources and more. I wrote (in pt-br) an article called “ A lot of content to you that start now like Product Manager ”, where I put together a bunch of useful links and other contents to Product Managers and people that work with digital products. The project is called P M Toolkit.

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Product Management Product Manager Reference Management 60

airfocus

FEBRUARY 24, 2022

In our article, we will go through all relevant PM resources for women in the product. Women currently drive 70-80% of customer purchasing decisions, so a lack of female product managers can only hold teams back from truly understanding their customers and their problems.

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Product Management Product Manager Management Management 40

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. If you are keen to stay on top of industry insights, trending articles and research, My Customer Blog is great. By Matthew Dixon, Nick Toman, and Rick DeLisi. CX Network.

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Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

OCTOBER 5, 2023

AI, a rapidly growing and widely adopted technology, is at the forefront of this transformation, reinventing different departments of companies, including Human Resource Management (HRM). AI in human resources becomes even more evident with the deployment of digital assistants.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 128

The Product Coalition

JANUARY 12, 2024

In our previous article , we presented some key basic notions related to prioritization in product development. You’re going to devote your resources to important stuff only when it becomes urgent. In other words, you’ll have more risks, obligations, and responsibilities that will take away your resources from the important tasks.

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Framework Presentation Startups Article 131

UserTesting

AUGUST 18, 2015

Whether you’re working on an early product at a young startup or you’re in charge of a well-established product at a more mature company, it’s your job to satisfy the needs … The post 24 Expert Articles and Resources for Product Managers appeared first on UserTesting Blog.

Article 20

Article Product Management Product Manager Management 20

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Some examples: “Yesterday I took a dog for a walk.

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Weak Development Team Analytic Tools Data Visualization Customer Experience 60

The Product Coalition

DECEMBER 11, 2023

This ensures efficient resource allocation and optimization of marketing efforts, leading to better overall returns on investment. Some notable use cases include: Automated text generation: AI streamlines content creation by automatically generating written material, from articles to marketing copy.

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Data Visualization Artificial Inteligence Analytic Tools Research Software 127

The Product Coalition

FEBRUARY 23, 2024

This article is tailored for product managers eager to excel in interviews focusing on product sense and execution. This article is tailored for product managers eager to excel in interviews focusing on product sense and execution. In product management , it’s crucial to discern genuine expertise from merely holding a job title.

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Data Visualization Analytic Tools Research Software Feedback Software 132

Userpilot

JUNE 29, 2023

Userpilot is a powerful platform that makes it simple to create resource centers, contextually relevant guides, and more. These can be multi-channel; an article, a guide, a collection of video tutorials – whatever helps your users! A complete package that stores all helpful information/resources. Knowledge base.

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Document Analytic Tools Feedback Software User Testing 94

Userpilot

MAY 25, 2022

This article outlines the best practices for creating an ideal knowledge base structure. The terms knowledge base, resource center, and help center are used interchangeably and mean the same thing in SaaS. Split the documentation into modules to help customers find the resources they need without much effort. Let’s get started.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

MARCH 9, 2023

This article lays out strategies for portfolio planning. For simplicity purposes, the word product in this article represents all portfolio backlog items. Resource availability: Information about the available resources, including budget, manpower, and technology.

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Framework Customer Experience ChatGPT Engineering 129

The Product Coalition

MARCH 22, 2023

That is why, according to our community publishing guidelines , Jay declares that a great Product Coalition article is: “the kind [of article] that helps you to clearly understand concepts, experiences and lessons learned in the product development field. English Communication Let’s be honest. No, not necessarily.

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Analytic Tools Education Data Visualization Article 125

Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. Articles, social media posts, ad copy, landing pages , in-app microcopy – you name it. Unfortunately, creating videos is time and resource-intensive. It also provides solution recommendations and relevant resources. What AI tools you can use.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Usersnap

FEBRUARY 6, 2020

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. If you are keen to stay on top of industry insights, trending articles and research, My Customer Blog is great. By Matthew Dixon, Nick Toman, and Rick DeLisi. CX Network.

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Feedback Software Research Software User Testing Analytic Tools 49

Intercom, Inc.

OCTOBER 27, 2021

Now, at a glance, you can see how proactive, self-serve, and human support are performing for your business so you can understand precisely where to invest your resources for maximum impact. Gain signals for where to invest your resources for maximum impact. Let’s dive in.

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Data Visualization Reporting Tools Strategy Inbound 138

UX Planet

FEBRUARY 25, 2024

The biggest challenge is to choose the best resources : we have limited time, attention and money, so in this little guide I’d like to show you my favorite courses. My favorite design courses I have personal experience with all the courses I mention in this article, and I also included my own courses, I really hope you’ll find my list useful!

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