Userpilot

APRIL 9, 2024

Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support. Finally, most of the tools enable you to track the performance of your onboarding flows and support resources so you can make data-driven optimization decisions. Event tracking.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The process of creating events is completely code-free.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs Software Review 97

Userpilot

MARCH 9, 2023

Note, the list doesn’t include checklists or the resource center functionality. Its Traction plan gives access to checklists , resource center, NPS surveys , advanced segmentation , integrations , and webhooks. No resource center or checklists. The free plan doesn’t include experimentation to test your guides. No integrations.

Data Visualization 97

Data Visualization Software Review Analytic Tools Feedback Software 97

Userpilot

AUGUST 6, 2023

Resource centers and chatbots are another way to provide automated guidance and support to users. The same applies to existing templates and all the resources you’ve previously developed. This could be using specific features or completing a custom event. Userpilot resource center. How do you do it?

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Userpilot

MARCH 21, 2024

Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience. Analyzing customer behavior with feature tags and event tracking to identify and address friction points. Create help resources in different formats to directly tackle these challenges.

User Testing 104

User Testing Analytic Tools Research Software Feedback Software 104

Modus Create

MAY 15, 2023

For example, serverless might get costlier than traditional virtual machines if you have long-running functions, an unexpectedly high volume of calls, or haven’t set resource limits. Wrong technical choices can cost you critical resources. That’s why thinking about dependencies, code libraries, and AWS configurations is vital.

Reporting Tools 98

Reporting Tools Events Reference Enterprise 98

Userpilot

DECEMBER 23, 2023

Resource centers enable users to resolve their problems independently and prevent churn. Userpilot will create a chart showing the retention figures for every user cohort that completed the initial event within the specified date range. To enable them to do so, invest in a knowledge base with self-help resources. Book the demo!

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

OCTOBER 26, 2023

Instead of forcing users to contact customer support or customer success teams, product-led businesses offer users on-demand support through knowledge bases , resource centers, and in-app guidance. Resource center in Userpilot. Bonus points if you provide them with a facility to upload their templates and resources.

Analytic Tools 94

Analytic Tools Feedback Software Product Research Data Visualization 94

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Kissmetrics – best customer analytics tool for funnel charts Kissmetrics is a cloud-based customer engagement solution primarily focusing on event analytics. Starts at Silver’s $199/month.) Starts at Plus’ $32/month billed annually.)

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Userzoom

DECEMBER 9, 2019

Not everyone has the luxury of generous budgets, resources and sign-off. . In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. When working with limited resources, it’s important to get creative.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Userpilot

SEPTEMBER 11, 2023

Create a budget to ensure you’re managing costs efficiently and properly allocating resources. You can start by listing out all the activities needed for your chosen type of launch and determining the resources (money and people) they’ll need. And lead them to a resource center for more information.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

The Product Coalition

JULY 13, 2022

Creating custom events requires technical expertise and new users who aren’t data-savvy will need a bit of time trying to understand the platform. UXCam is listed among 80 other reliable SDKs in the Official Google SDK Index , a resource that enables app developers to see the health of an app before they put it into their product.

Data Visualization 117

Data Visualization Analytic Tools Feedback Software Reporting Tools 117

eG Innovations

OCTOBER 18, 2022

A container is a lightweight unit of software that includes application code and all its dependencies such as binary code, libraries, and configuration files for easy deployment across different computing environments. This means the containers are far more lightweight, are faster to spin up and use far fewer resources than virtual machines.

Reporting Tools 52

Reporting Tools Data Visualization Transportation Engineering 52

Userpilot

OCTOBER 31, 2023

Offer self-service support to free trial customers through a resource center New to the product, your users will experience difficulty familiarizing themselves with every aspect of the tool. Help them find answers quickly and effortlessly with a robust knowledge base and resource center. Resource center built with Userpilot.

Feedback Software 92

Feedback Software Research Software User Testing Onboarding KPIs 92

Userpilot

OCTOBER 27, 2023

Another way to make the sales process more PLG is by adding self-service elements wherever it’s possible, like a resource center for after-hours support. For example, if your sales team uses benchmarks to sell the product, you could develop a website or video resource that allows users to get familiar with the data on their own.

Feedback Software 103

Feedback Software Embedded Analytics Analytic Tools Enterprise 103

Mixpanel

MARCH 5, 2019

When you wanted to analyze user actions, you used our point-and-click visual tool to create events you care about. The promise of this approach is obvious: you can collect all the data you need without developer resources and won’t have to worry about forgetting to track something. How codeless and automatic event collection works.

Analytic Tools 45

Analytic Tools Data Visualization Software Review Technical Review 45

Mind the Product

JUNE 20, 2019

I found Melissa Perri ’s new book, Escaping the Build Trap to be an excellent resource for understanding this connection. Vision and mission presentation at XING’s yearly kick-off event. At Xing the technology we use is predefined so I will focus business and user needs and how they are connected. Understanding User Needs is key.

Product Research 166

Product Research User Testing Customer Experience Customer Feedback 166

Sachin Rekhi

FEBRUARY 23, 2020

When he felt like he'd read every book that was worth reading in his local library, he moved on to just reading entries in the Encyclopaedia Britannica. You should also treat your colleagues as the incredible resources they are and seek to absorb as much as you can from every interaction you have with them.

Product Management 191

Product Management Product Manager User Testing Vision 191

Userpilot

MARCH 6, 2024

Next, use the research insights to map out the customer journey for each persona, focusing on their actions at different touchpoints , challenges, and conversion events. Thanks to that, you can allocate your resources adequately and reduce customer acquisition costs. This helps create user personas. Main touchpoints. User journey map.

Analytic Tools 96

Analytic Tools Data Visualization Research Software Onboarding KPIs 96

eG Innovations

JUNE 7, 2021

AIOps (Artificial Intelligence for IT Operations) is a term coined by Gartner in 2016 as an industry category for machine learning analytics technology that enhances IT operations analytics covering operational tasks include automation, performance monitoring and event correlations, among others. IT Infrastructure Library.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Artificial Inteligence 98

UX Planet

DECEMBER 11, 2023

The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. I only mention the conversation design resources that would’ve found helpful when I first transitioned into conversation design a few years ago. But that’s not how it works.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

Userpilot

JULY 4, 2023

Userpilot survey template library. Design and launch an in-app resource center offering self-service support to your users through video tutorials, a knowledge base, in-app chat, etc. Combine different features into a custom event for even more powerful analytics. It also offers a custom Enterprise payment tier for large users.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Embedded Analytics 84

Indicative

JANUARY 25, 2021

The Indicative Library —available on all plans: Free, Pro, and Enterprise—makes two options available for collecting data and sending it to Indicative. This is the best option for those needing the flexibility to send any event or user data, from any source, to Indicative. How do different events affect upgrades? Segmentation.

Data Visualization 64

Data Visualization Analytic Tools Customer Experience User Testing 64

Userpilot

JULY 26, 2021

We’ve compiled a list of two books , two blogs, two podcasts, and three resources on product growth for you. Then pick two or three activation events for each user segment. And build interactive walkthrough experiences to guide users to the activation event. Sample interactive walkthrough to an activation event.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Centercode

JULY 21, 2020

Nowhere is this more obvious than events like the Delta Conference. This gathering of Customer Validation professionals is the largest event of its kind, giving people in a historically fragmented field a chance to connect over common challenges and triumphs across a wide range of industries and verticals. The CV Industry.

Feedback Software 52

Feedback Software User Testing Data Visualization Technical Review 52

Split

MARCH 27, 2024

Efficient applications cost less to run on cloud platforms, where resources equal money. apps often stumble over a few usual suspects: memory leaks that devour resources, high CPU usage that slows everything to a crawl, and sluggish I/O operations that bottleneck data flow. Well, in the digital world, speed is king. The built-in Node.js

Software Review 52

Software Review Data Visualization User Testing Customer Experience 52

Intercom, Inc.

SEPTEMBER 7, 2018

In the past month, we have unveiled our new Custom Bots feature , an ever-increasing library of apps and new integrations to help these teams boost their performance, automate workflows, increase conversions, focus their time and get more done. Here are 8 new features that will help you grow your business.

Feedback Software 123

Feedback Software User Testing Customer Experience Webinar 123

Userpilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. Schedule a demo today to explore its powerful event tracking capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Mind the Product

APRIL 2, 2020

Even in the biggest communities and events, you can still find pockets of conversation to join. So, to provide an appropriate resource for this, we have amassed a library of talks and blogs in mindtheproduct.com where you can access 10 years of amazing ideas.

Government 114

Government User Testing Customer Experience Blog 114

Modus Create

APRIL 10, 2019

Embracing early-term ambiguity in the product development lifecycle will ultimately improve the odds for late-term success, but this new approach requires shifts in how leaders align their teams, how managers prioritize resources, and when different teams and roles get involved.

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Userpilot

MAY 21, 2023

Features & Events dashboard in Userpilot for feature engagement analysis. UI pattern library in Userpilot. Resource center for on-demand help with the new features. Most analytics tools allow you to tag features, ideally code-free, and track user engagement of different user segments.

Onboarding KPIs 89

Onboarding KPIs Feedback Software User Testing Product Research 89

Roadmunk

OCTOBER 24, 2017

At its most simple, this feature can be used to call out important events within a roadmap item, like the due date of a deliverable. Each Key Date indicates that a team needs to determine whether they can or cannot move forward based on the status of important deliverables, risk analysis, available resources, etc.

Roadmap 56

Roadmap Branding Events Customer Experience 56

Userpilot

JUNE 13, 2022

It compiles the greatest product growth and management news, best practices, resources, and trends, freshly sourced by Emilia Korcsynska , Userpilot’s head of marketing. All the blog posts are full of data and resources. In addition to blogs, they also provide other resources, such as their content library, events hub, and community.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 15, 2021

Resource and Learning tab to help users ease into the UI. Instead of an academy, they have a video library. . Event-driven onboarding email sequence to keep pushing users through the activation process. Takes advantage of empty states to push user action to create a new base. Simple and easy to use UI.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

eG Innovations

JUNE 19, 2020

Historically, the key factors affecting server performance have been utilization of server CPU and memory resources. IT administrators should also be able to determine what are the top CPU and memory-consuming processes on the server so that they can troubleshoot and fix the resource usage issue quickly. Monitoring Page File Usage.

Systems Review 52

Systems Review Reporting Tools Software Review Data Visualization 52

Userpilot

NOVEMBER 15, 2021

Your development team will need to do a bit more setup if you'll be using custom events. That said, you'll be able to target users using those custom events without any additional coding once everything has been set up. It's also easy to create onboarding flows with Userpilot with its drag-and-drop UI editor.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 96

Userpilot

SEPTEMBER 22, 2021

However, it's geared towards enterprise-level customers than mid-market SaaS teams which is reflected by the topics covered in their support resources. This keeps the notifications relevant, event-triggered, and useful to the customer at their stage in the journey. Drip does not have a large template library like ActiveCampaign.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97