Mixpanel

MAY 2, 2023

Though our marketing team at the time was reporting healthy acquisition in Google Analytics leading to high numbers of new signups, our product team’s Mixpanel dashboard showed conversion from those signups to paying customers was low.

Data Visualization 111

Data Visualization Analytic Tools Customer Experience Customer Feedback 111

Mixpanel

JANUARY 13, 2022

In a startup I worked with, we once saw a very big drop (40%) in the signup process (Signup form > Signup successful). My way of breaking the problem down here was to add a simple event “Signup button clicked” to see if was an issue with the fields or something deeper than that. The event gave me a better picture!

Data Visualization 119

Data Visualization Analytic Tools Customer Feedback User Testing 119

Userpilot

OCTOBER 15, 2023

Use your signup flow to collect data from new users to understand users’ jobs to be done. The journey in SaaS encompasses numerous ‘micro-conversions’—pivotal actions a user undertakes from signup to final payment. Notion’s signup flow. Personalize the first-time user experience to reduce the time to value.

Analytic Tools 103

Analytic Tools Data Visualization Onboarding KPIs Reporting Tools 103

Intercom, Inc.

SEPTEMBER 22, 2022

Our completely refreshed starter kit gives you the practical strategies, concrete message examples, and powerful targeting suggestions your business needs to turn new signups into power users. It’s a continuous process of helping new signups get value from your product or service from day one and throughout their entire lifecycle.

Customer Experience 118

Customer Experience Messaging Download Positioning 118

The Product Guy

JUNE 26, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 185

Enterprise Product Management Product Manager Management 185

The Product Guy

AUGUST 20, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Tauheed Ahmed, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 179

Enterprise Customer Experience Product Management Product Manager 179

Intercom, Inc.

JANUARY 22, 2019

To do that, you need to nurture new signups throughout their free trial. In the same way a gardener wouldn’t plant some seeds and abandon them to the elements, you need to constantly observe and adapt to your fledgling new signups before they wither and die. The abandoned signup message. The problem? The welcome message.

User Testing 186

User Testing Customer Experience Customer Feedback Feedback Software 186

The Product Guy

MAY 15, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , John Masterson, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Product Management 187

Product Management Product Manager Product Research Management 187

Userpilot

MAY 30, 2022

A signup flow is all about avoiding friction: you could use progress bars, an SSO option, or focus on using microcopy and in-app UI feedback. To design personalized experiences, you need to gather relevant data throughout signup. Those areas include: The signup experience. Onboarding UI/UX design: The signup experience.

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Mixpanel

JULY 8, 2022

Now, you only need two events—a signup or session start event and a value moment event—to get started. Which channels generate the most signups? Perhaps you notice that your signups are trending upwards (yay!) Perhaps you notice that your signups are trending upwards (yay!) How many of my engaged users come back?

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Userpilot

JANUARY 31, 2023

Next, you’ll want to focus on the signup flow : it’s important to create a positive first impression. Depending on the critical business processes and complexity of your SaaS, you’ll either want to collect key information during signup OR create a frictionless entry point. Choose the type of signup flow wisely.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

The Product Guy

AUGUST 7, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Paul Hurwitz, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Leadership 162

Leadership Enterprise Product Management Product Manager 162

The Product Guy

JANUARY 14, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Product Management 174

Product Management Product Manager Management Management 174

The Product Coalition

AUGUST 3, 2021

Before we look at the problems with Mailchimp, let’s look at the pros of the tool: Code-free email set up Marketing calendar Marketing automation Landing pages & Signup forms Robust analytics & reporting Social sharing But, the burning issue that the users of Mailchimp face are that, their emails land on the Spam folders.

Customer Experience 148

Customer Experience Analytic Tools Data Visualization Reporting Tools 148

The Product Guy

FEBRUARY 6, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! Join us in celebrating and congratulating our recent mentee graduates!Signup Check it out… About The Product Mentor. Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats.

Enterprise 162

Enterprise Product Management Product Manager Management 162

Userpilot

NOVEMBER 19, 2023

Leverage the signup flow to bundle relevant cross-sell offers. CyberGhost VPN recommends relevant features during the signup process. Leverage the signup flow to bundle relevant cross-sell offers New customers come to your tool with heightened interest and enthusiasm. Set data-driven prompts to suggest relevant features.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Reporting Tools 88

The Product Guy

JULY 9, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Brad Popiolek, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Agile 165

Agile Enterprise Leadership Product Management 165

The Product Guy

JULY 23, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Scott Stokke, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 156

Enterprise Product Management Product Manager Management 156

The Product Guy

APRIL 30, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Chris Butler, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Roadmap 165

Roadmap Strategy Enterprise Product Management 165

The Product Guy

MAY 28, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Yogesh Sharma, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 162

Enterprise Product Management Product Manager Development 162

The Product Guy

MARCH 19, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Yossi Mlynsky, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Workshop 164

Workshop Enterprise Framework Product launches 164

The Product Guy

APRIL 16, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Patrick Hoffman, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 162

Enterprise Product Management Product Manager Management 162

Userpilot

JUNE 15, 2021

Here are a few things we’d like you to take note of from Fullstory’s user onboarding experience: The landing page has a strong value proposition, with a clear CTA to signup for free. The signup flow continues with persona-based questions. It pushes for activation (installing the JS code) early on during the signup process.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

Userpilot

OCTOBER 20, 2022

You should follow these best practices if you want your onboarding to be effective: Keep the signup flow frictionless and easy to complete. Avoid requesting too much information upon signup. The signup form is the user's first interaction with your product. Userpilot signup flow. Sign-up form. Welcome screen.

Onboarding KPIs 97

Onboarding KPIs Customer Experience Data Visualization Certifications 97

Userpilot

JANUARY 9, 2024

Miro signup form. Once you click the link to accept the invite, you’re presented with a simple signup flow to create an account. Miro’s secondary user signup form. User experience (UX) examples for primary users A prime example of a product designed for both primary and secondary users is Miro.

Research Software 94

Research Software Analytic Tools User Testing Feedback Software 94

The Product Guy

MARCH 5, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Bryan Postelnek, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Document 162

Document Enterprise Leadership Messaging 162

The Product Guy

APRIL 2, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Dimitris Sotiriou, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

User Testing 159

User Testing Customer Feedback Customer Experience Enterprise 159

The Product Guy

FEBRUARY 20, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 158

Enterprise Product Management Product Manager Management 158

The Product Guy

JUNE 11, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Shobhit Chugh, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 159

Enterprise Vision Product Management Product Manager 159

Alchemer Mobile

DECEMBER 27, 2022

Downloads, new signups, and uninstalls. Similar to downloads, tracking new signups can yield interesting insights. We’ve compiled a comprehensive list of the most popular KPIs that mobile app developers are using to measure (and solidify) their apps’ success. In 2021, mobile apps were downloaded more than 230 billion times globally.

Feedback Software 244

Feedback Software Research Software User Testing Customer Experience 244

The Product Guy

JANUARY 28, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Shobhit Chugh, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Engineering 164

Engineering Customer Experience Enterprise User Experience 164

Userpilot

JANUARY 7, 2022

To build a good primary onboarding system, you’ll need to segment your users, create a signup flow and a welcome screen , then serve users with a checklist and walkthrough that are customized to their individual needs. Step #2: Signup flow. Friction-based signup. your product is a matter of life and death to the customer.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

The Product Guy

JANUARY 21, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Patrick Hoffman, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Enterprise 162

Enterprise Framework Product Management Product Manager 162

Userpilot

MAY 16, 2022

First, signup should be as fast, smooth, and as frictionless as possible. Contrary to popular opinion, it’s not restricted to the set of activities that take place immediately after signup – that’s ‘primary onboarding’ User journey stages onboarding process. Gather key information in the signup flow.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98

Userpilot

OCTOBER 11, 2021

Customer acquisition best practices: embrace product-led , clear positioning , know your user persona , use content to drive trial signups and reduce CAC , and have a frictionless signup process. Your goals as a product marketing manager are to drive trial signups and get the customer to experience repeated value from the product.

Feedback Software 117

Feedback Software User Testing Product Research Customer Experience 117

Userpilot

APRIL 26, 2023

Here are six ways to collect great customer data you can work with: Use a signup flow to collect user persona data Start collecting user persona data from day one during the signup flow. Build a frictionless signup experience with SSO sign-in options. You can also use a signup survey that includes quick-to-answer questions.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

The Product Guy

JANUARY 7, 2020

Signup to be a Mentor Today! Signup to be a Mentor Today! In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Check it out… About The Product Mentor.

Customer Experience 133

Customer Experience Enterprise Product Management Product Manager 133