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Reversing Teresa Torres’ “Opportunity Solution Tree” to find the “why” behind solutions 

Mind the Product

Discover the value of the Opportunity Solution Tree framework for uncovering insights behind a solution. Learn how to align your team and ensure successful outcomes in just a day or two. Read more » The post Reversing Teresa Torres’ “Opportunity Solution Tree” to find the “why” behind solutions appeared first on Mind the Product.

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491: Product Design & Development: Fifth of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. It covers various ideation techniques such as SCAMPER, brainstorming, mind mapping, storyboarding, brainwriting, Six Thinking Hats, Delphi, ethnography, Day in the Life, empathy analysis, personas, and customer journey maps.

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Balancing budget for user testing in product management: three case studies

Mind the Product

Katarzyna Malecka shares user testing strategies for all budgets, including 3 case studies and key insights to improve product development. Read more » The post Balancing budget for user testing in product management: three case studies appeared first on Mind the Product.

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Navigating the Valley of Death: About Deep Tech Product Management

The Product Coalition

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. In the ever-evolving landscape of technology, a transformative trend has emerged: A surge venture capital and corporate investments in deep tech. This paradigm shift signifies a strategic move by investors, acknowledging the immense potential and disruptive power of deep tech innovations.

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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

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What Is Loyalty Segmentation? The Ultimate 2024 Guide

Userpilot

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. In other words, it lets you recognize and address each customer’s unique needs, making them feel valued and appreciated. Want to learn how to design an effective loyalty segmentation strategy and boost customer retention ?

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On saying no

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more help, check out my PM recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

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Guide to Writing an Effective Problem Statement

ProductPlan

For product teams, having a well-defined and researched problem statement can be crucial to the success of their product development. But how exactly do you create one? Product teams should start by considering the components of a problem statement. Key Components of a Problem Statement Problem : Outline what the problem appears to be. What problem do you hypothesize you can provide a solution for?

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12 Different Types of Customer Support For SaaS Companies

Userpilot

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. Some may call you when in trouble, while others want to fix it without interacting with you. As a result, you need variety in your customer service solutions to properly assist each customer. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences.

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Building AI Products: Lessons Learned About The Nuances

The Product Coalition

Both AI and non-AI product managers leverage the same core product management skills. But what are the subtle differences?

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Guide to the Top 5 Ways to Monetize Your Subscriber Base

Learn effective monetization strategies with iolo’s guide. Designed for product managers, discover actionable insights and practical tips on upselling premium features, and more. Sharpen your monetization tactics and unlock new revenue streams. Download your copy and start expanding your business today!

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Inspire resilience: 6 essential rules for product leaders

Mind the Product

Discover six essential rules for product leaders to build resilient, adaptable teams through safety, collaboration, and continuous growth. Empower and support your team amidst constant change and innovation. Read more » The post Inspire resilience: 6 essential rules for product leaders appeared first on Mind the Product.

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Top 10 KPIs that Matter for Product Manufacturing

Gocious Blog

Key Performance Indicators (KPIs) are only useful when measured, tracked, and analyzed. While there are certain standard KPIs that most organizations will use, such as time to market and cost of development, the rest will depend on the company’s goals and the nature of its products.

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A Sense of Purpose is Product Management

Ronke PM

Product leaders and their cross-functional partner teams share a common promise and sense of purpose: to define, discover, and bring to market a product experience that offers genuine customer value. To achieve this, we must help our multidisciplinary teams understand the value of our products, solutions, or services. We do this by telling the story of our customers—exploring their end-to-end journey, understanding the tasks they want to accomplish, why they are trying to accomplish these tasks

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8 Best A/B Testing Software for Product Growth

Userpilot

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. It can help you dig deeper into user behavior and understand what resonates with them. Also, you can make evidence-based decisions to improve user retention and engagement. In this blog, we’ll handpick a few A/B testing tools worth your attention.

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Product Strategy Agility: How to Use Experiments and Options to Create Products Your Customers Love

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers aren’t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

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What Do the Space Industry and Product Managers Have In Common?

The Product Coalition

Here are some highlights regarding how the Bath Digital Festival presented challenges within the space industry.

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Stakeholder mapping: Avoid these 3 mistakes

Mind the Product

Master stakeholder mapping: keep maps updated, design effective communication strategies, and stay aware of changes to improve product success. Read more » The post Stakeholder mapping: Avoid these 3 mistakes appeared first on Mind the Product.

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Power of Emotional Design: The Secret to User Engagement

UX Planet

Making interfaces that are both aesthetically beautiful and practical is no longer sufficient in the rapidly changing field of UI/UX… Continue reading on UX Planet »

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60 Seconds of Johanna’s Writing WIP for May 24, 2024

Johanna Rothman

My podcast this week is from the speaking book. Not part of the podcast, but writing information that might help you see how I write. I think I finally discovered how to write the introduction and first chapter. Too many books have boring introductions and first chapters. So I cycle through mine to find the gems that make the book draw the reader in.

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Toward a Unified Project Management Understanding

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

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8 Customer Lifecycle Management Best Practices

Userpilot

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. But what are these best practices and how can you implement them? Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! TL;DR Customer lifecycle management (CLM) is a strategic approach for tracking, analyzing, and optimizing customer interactions throughout their entire relationship with your

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Future Looks Bright for The Buy BVI Trade Expo

The Product Coalition

Organic food. Fashion accessories. Books. Cosmetics. Marine technologies. Solar equipment.

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The critical role of customer voice in product management

Mind the Product

In this article, Prashant Mahajan, Founder of Zeda.io, explores the importance of the voice of customer, the challenges of integrating customer feedback, and effective strategies to navigate these challenges for sustained innovation and growth. Read more » The post The critical role of customer voice in product management appeared first on Mind the Product.

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Unorthodox frameworks for growing your product, career, and impact | Bangaly Kaba (YouTube, Instagram, Facebook, Instacart)

Lenny Rachitsky

Brought to you by: • Uizard —AI-powered prototyping for visionary product leaders • Mercury —The powerful and intuitive way for ambitious companies to bank • Vanta —Automate compliance. Simplify security. — Bangaly Kaba was an early growth PM at Facebook, head of growth at Instagram, and VP of Product at Instacart and is currently Director of Product at YouTube overseeing a global team working on creator monetization.

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Harnessing Mobile-Led Growth: The Case for Mobile App Performance

In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

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Deliciously Smart: Exploring the Role of AI in Food Industry

UX Planet

By Mary Moore, copywriter at Shakuro Are you a food industry startup or product owner facing challenges in production efficiency, quality control, or taste consistency? The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Imagine a realm where production processes are flawlessly optimized, taste profiles are consistently perfected, and quality control reaches unprecedented levels of precision.

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17 UX Design Principles to Follow for Creating a Great User Experience

Userpilot

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Let’s dive right in! TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

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Two Ways (& One Caution) to Use an Iteration Contents Chart to See Project Progress

Johanna Rothman

When I wrote Manage It! Your Guide to Modern, Pragmatic Project Management , I included this chart, the Iterations Content Chart as part of a possible dashboard. I created that chart to clarify the challenges a specific team faced. They had problems with multitasking and the inevitable changes. The first way to use an iteration contents chart is to gather data and answer questions.

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Navigating AI bias: Insights and strategies – John Haggerty (Founder, The PM Insider)

Mind the Product

Discover the intricacies of bias in generative AI in product management with John Haggerty, Founder of The PM Insider. In this week’s episode, John unveils the layered complexities of AI innovation, navigating the ethical realm of the AI revolution reshaping businesses. Featured Links: Follow John on LinkedIn | The PM Insider | IBM AI Fairness 360 | Google’s ‘What If’ AI Tool | Aequitas Bias Read more » The post Navigating AI bias: Insights and st

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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Agile Implementation Strategies for Manufacturing Excellence

Gocious Blog

Manufacturing companies that want to enhance their competitiveness, flexibility, and responsiveness are adopting Agile methods , at least in a hybrid framework. This switch enables their software and hardware teams to collaborate more effectively while enhancing their overall product development process. Following Agile principles also brings companies closer to their customers by studying their needs, incorporating feedback into prioritization processes, and encouraging innovation at all stages

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How did I bring UX into my Agile product team?

UX Planet

Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Wow! I completely forgot about it until I saw it today and immediately decided to publish it. I mean, why not? Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g).

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What Is a Customer Pulse Survey and How to Use It For Feedback Collection

Userpilot

A customer pulse survey is a brief check-in that can help you identify and address the in-the-moment needs of your customers. Pulse surveys can help you spot actions that require immediate care, assess the impact of an internal or external event, and track your performance over instant and brief moments. In this article, we will examine what a customer pulse survey is, how it can benefit you, the right time to send it, and best practices for creating pulse surveys.