Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Here are over 40 resources to catch up on and get you ready for the New Year.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. The common thread between these three approaches is the product experience.” Product Experience . What Is Product Education?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

APRIL 21, 2022

Since 2021, we have seen more product-led hypergrowth than in years past. Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. Product Experience . Creating a Product Roadmap?

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. 10 Great Questions Product Managers Should Ask Customers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. I had already been blogging for a while when she was born, so some of you might remember me writing about how I applied product management practices in the many decisions I needed to make around her birth , for example.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. The good news is that you don’t have to look very far to uncover an enriching learning opportunity. We’ve scoured the certification landscape.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

The Product Coalition

SEPTEMBER 11, 2022

As product leaders, we need to make so many decisions. We talked about my blog (I had an anonymous blog where I wrote about my life), my volunteering experience as a medical clown and working in hospitals with kids, and also about mathematics, computer science, and marketing. all because I wanted to get to know him.

Customer Experience 116

Customer Experience Definition User Testing Engineering 116

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry.

User Testing 105

User Testing Workshop B2B Leadership 105

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Gathering product and user information using product feedback tools. Managing a newly launched product and thinking about the vision and roadmap of your product isn’t that easy. Yes, any user.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Gathering product and user information using product feedback tools. Managing a newly launched product and thinking about the vision and roadmap of your product isn’t that easy. Yes, any user.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. SQL : Used for data management and manipulation.

Technical Review 136

Technical Review Product Management Product Manager Software Review 136

The Product Coalition

JUNE 19, 2022

Nowadays, when working remotely had become the new norm, it’s harder than ever to maintain this balance. Here are my best tips for productive, deep work from home. Photo by Yan Krukov from Pexels Time management is one of my favorite topics. I realized early on that I must manage my time properly. The lines have blurred.

User Testing 128

User Testing Strategy Customer Experience Market Research 128

Nulab

AUGUST 25, 2021

from marketing and sales to product development and community building. Analyzing their products and services. Spend some time typing your keywords into Google (phrases your users might type to find your products is a good place to start), and list down the companies that pop up. Analyze their products and services.

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

ProductPlan

SEPTEMBER 30, 2021

What drives product professionals? Product professionals talk to customers and stakeholders to understand what’s important to them. Then we identify what we can do in our products that make an impact, be it on the lives of our customers, the growth of the user base, or the bottom line of the business.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Gainsight

DECEMBER 15, 2023

Welcome to the brave new world of being more accountable for revenue. But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. Learn more in our blog, Customer Success Teams, It’s Time to Take Credit for Expansion Revenue.

Sales Training 52

Sales Training Reporting Tools Customer Experience Data Visualization 52

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. We already knew we could deliver expert guidance via a series of on-site workshops. All lessons are recorded and available afterward.

Workshop 52

Workshop Leadership Document Roadmap 52

The Accidental Product Manager

JANUARY 2, 2017

In the world of electronic books, product managers are having to modify their product development definition and try out some new ideas in order to see if they can capture more customers. Sounds like a good goal to add to a product manager resume, but how can you make this happen? and US$14.99.

Books 69

Books Customer Experience Reporting Tools Consulting 69

Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Historically, companies have competed on product features and pricing. Anyone can update their product and lower their price, too. Very little.

Education 52

Education User Friction Customer Experience Customer Feedback 52

The Product Coalition

JULY 28, 2020

signaling that the effort is not merely another management fad. the top and the bottom of the hierarchy can motivate the middle management to turn into servant leaders. (Or, Moreover, management tends to underestimate the inherent latency. Do you want to get this article in your inbox? How to Become an Agile Organization?—?When

Agile 78

Agile Reporting Tools Feedback Software Download 78

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. HubSpot is a customer relationship management (CRM) platform that helps its users create better customer experiences. What are HubSpot Integrations?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Iteratively Blog

MARCH 15, 2020

Data Eng Weekly (formerly Hadoop Weekly) brings you the week’s top news in the data engineering ecosystem. Every episode talks about something new happening in the data science ecosystem. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to. Newsletters. #1

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Usersnap

SEPTEMBER 3, 2019

Boost your business growth with the outstanding customer experience and build products your customers will love. One of the key aspects of acing the SaaS battle is managing customer expectations and personalizing the customer journey. Takeaway: Look beyond the products and focus on customers’ needs, issues, and struggles.

Customer Experience 76

Customer Experience User Testing Customer Feedback Feedback Software 76

Revulytics

JUNE 12, 2019

Unlike traditional enterprise software projects, the engineering and product management organization can be the toughest to sell on compliance. Unlike traditional enterprise software projects, the engineering and product management organization can be the toughest to sell on compliance. Get to their motivations.

Analytic Tools 73

Analytic Tools Reporting Tools Data Visualization Strategy 73

Revulytics

MAY 17, 2018

Did you make it to the end of the blog title or stop after “short attention spans?” For our purposes in product management, I’d like to focus on the importance of presenting contextually relevant information to users of our software applications. What does it mean to be contextually relevant in the context of product management?

Analytic Tools 65

Analytic Tools Data Visualization Messaging Reporting Tools 65

Gainsight

DECEMBER 2, 2019

Are more cost-effective than acquiring new customers. Blog Posts: Boost Your Customer Retention Strategy. Read this blog post to learn how you can optimize your retention strategy to prevent “leaky holes.”. 5 Key Operational Differences Between Renewals and New Logos. Benefits of a Customer Retention Strategy.

Onboarding KPIs 52

Onboarding KPIs Strategy User Testing Customer Feedback 52

Under 10 Consulting

DECEMBER 28, 2019

You’re in your first days as a product manager. Before the demands of others overwhelm you, you need to prepare yourself to be the business and market liaison to the product team. Your role as a product manager or product owner is to make the best business decisions for the product, working from the best available information.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

UX Studio: Product Management

MAY 23, 2018

With more than 10.000 employees worldwide, it offers a comprehensive portfolio of inspection and management services to various supply chains, it is the world’s largest player in the quality sector. We recently wrote an ebook: “Product Managers’ guide to UX design” about our process. Market analysis and product research.

User Testing 95

User Testing UX Research Software Product Research 95

Usersnap

FEBRUARY 6, 2020

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

ProductPlan

JUNE 7, 2021

When prioritizing items for our product roadmaps, we sort and select them based on their ability to influence key metrics, achieve strategic goals, delight customers, and generate revenue. But the decisions we make as product leaders extend far beyond which themes and enhancements cut the next release.

User Testing 52

User Testing Customer Experience Product Research Positioning 52

UX Studio

NOVEMBER 26, 2018

Creating a digital product from scratch can make for an exciting process but never a smooth ride. Whether a product manager working in a big company or the owner of a startup, you face a multitude of uncertainties along the way. Does the need for our product exist? What competing products have already entered the market?

User Testing 107

User Testing Market Research Product Research Research Software 107

Modus Create

JUNE 30, 2021

Transformational CMOs Will Own Product Innovation. We had stated that in 2021, transformational CMOs would own product innovation and leverage omnichannel product strategies to not only understand how they fit in the marketplace but transform customer interactions for the better. Rise of the Super Boutiques.

Data Visualization 94

Data Visualization Research Software Reporting Tools Artificial Inteligence 94

UX Studio

AUGUST 15, 2018

A good product design team can do a huge job in making your product successful. They can make your product easier to understand and easier to use. A good product design team can make PO’s and PM’s life much easier. Building a great product requires a team effort. What is a product design team?

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

Revulytics

JANUARY 23, 2018

Perhaps you’re even sitting in a comfy yet productivity-inspiring Steelcase chair as you pore over this blog post. In such a way, leading businesses are even leveraging the furniture within their buildings to help optimize the way people meet, plan, and productively enable their business goals.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

Userpilot

APRIL 11, 2022

They are both leads, but really understanding the nuances can help you scale your product growth efficiently. A marketing qualified lead (MQL) is a potential customer that is interested in your product or service but is not yet ready for attention from the sales team. As a result, they should be your priority when managing leads.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52