Intercom, Inc.

SEPTEMBER 28, 2021

In recent years we have increasingly focused on upmarket, enterprise-scale customers. We solve customer problems by deeply understanding the jobs that they use our product to tackle, often applying the jobs to be done framework. Product management varies depending on your industry, company stage, company leadership, or teammates.

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Download our five-stage framework to reducing mobile churn. Retail & Shopping (including eCommerce and grocery).

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Product Management Unpacked

MAY 26, 2020

UPMC’s ability to respond quickly to market demands boils down to how its teams are aligned with its enterprise-level strategies – a primary focus of Claire’s role. One thing Claire wished she knew before her first day on the job is the Scaled Agile Framework. To her, product strategy and marketing are very alike.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

BrainMates

JULY 23, 2023

These frameworks are designed to improve the effectiveness of teams collaborating on software development. For enterprises, the decision to buy or build software has been trending towards buy, as it has become more cost-effective to purchase and integrate software services than to develop them in-house.

Generative AI 52

Generative AI Research Software Product Research Data Visualization 52

ProductPlan

JUNE 1, 2023

They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. Use prioritization frameworks Every decision to build a new feature is a judgment call. Using prioritization frameworks eliminates these isolated judgment calls.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

JANUARY 14, 2020

Our enterprise customers expected white-glove onboarding and ongoing training which, while crucial to their success and our business’s, took teammates out of their core jobs. The key differentiator between us and our sales counterparts is that we don’t carry quotas. We used what we learned to build a high-level framework.

User Testing 244

User Testing Weak Development Team Customer Experience Customer Feedback 244

The Product Coalition

FEBRUARY 24, 2021

This nimble approach to product management directly influences business outcomes, differentiating the most compelling products from lesser competitors and boosting adoption and customer satisfaction along the way. As a result, the best product managers thrive on their ability to move quickly, minimizing time to market for feature releases.

Research Software 91

Research Software Feedback Software Technical Review Software Review 91

The Product Guy

OCTOBER 9, 2018

Management often believes that poor strategy can be made up by iterating/or pivoting execution, where operational expenditures are relatively low as compared to capital-intensive enterprises. This framework covers five major questions: What do we aspire to be? Where do we play? And where do we not play? How do we win? Better Decisions.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Product Innovation Educators

NOVEMBER 7, 2022

For pricing and engagement, we go through the 5Q Framework. Mindbody, which sells fitness plans and software for gyms, sold a few fitness plans, and you didn’t see a lot of differentiation between them. Big enterprises buy differently from individuals. For pricing and engagement, we go through the 5Q Framework.

B2B 87

B2B User Testing Banking Customer Experience 87

Userpilot

JANUARY 23, 2024

Create a clear product positioning statement that focuses on your target audience, your product’s unique value, its differentiation, and the key benefits it delivers. It shapes how customers perceive your product, focusing on its unique features and benefits to differentiate it from competitors. Monday’s multiple use cases.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

MAY 23, 2024

Excellent customer experience can differentiate you from competitors and enhance customer satisfaction , loyalty, retention, and advocacy. As mentioned, outstanding customer experience helps you differentiate your product from competitors. It focuses on a specific use case: enterprise and complex product onboarding.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

The Product Guy

JUNE 18, 2020

A decision making framework that I use is. Don’t make decisions solely based on competitors, but know who your competitors are, their differentiating capabilities, their shortcomings, and how to shed light on their shortcomings without ever talking poorly about a competitor. More About The Product Mentor. Better Decisions.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Intercom, Inc.

JULY 29, 2021

But looking at BrowserStack, looking at the product they had, the market, the growth rate, the customers they already had in Europe… And they were looking for somebody to scale out their enterprise business across Europe. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

APRIL 6, 2020

The Approach (the Frameworks). What is the purpose of your enterprise, the “why” in Simon Sinek’s golden circle? Will you follow Porter’s path for differentiation or cost leadership? I’d like to share next how we merged these frameworks together in a unified process. Where will you play? Playing to win by Alan G.

Product Strategy 110

Product Strategy Strategy Feedback Software Customer Experience 110

The Product Coalition

NOVEMBER 17, 2023

Development Frameworks: Leverage development frameworks like Truffle or Hardhat for streamlined smart contract development. User Interface Frameworks: Choose user interface frameworks like React or Vue.js Choose Development Tools: Select development tools and frameworks suitable for your chosen blockchain platform.

Analytic Tools 107

Analytic Tools Feedback Software Data Visualization User Testing 107

Reveal

JANUARY 11, 2022

Angular is a platform and framework for building mobile and desktop web applications. So, an Angular app is one that was built using Angular’s framework or on the Angular platform. By building an app on Angular, you’re taking advantage of a platform that can scale from single-developer projects to enterprise-level applications.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    To be useful, Count The Digits and similar heuristics fit into a larger framework where we have strong customer insights and thoughtful goals/strategies/OKRs.

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Sachin Rekhi

APRIL 12, 2020

I wanted to share his central framework for those looking to develop their strategy chops. Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212

Strategy User Testing Technical Review Software Review 212

The Product Coalition

MARCH 23, 2022

While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. Background, Criteria, and Decisions The following section describes a health-tech company “ZB Enterprise”, the considerations and culminating decisions.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

eG Innovations

MAY 8, 2020

What differentiates eG Enterprise APM? What does the future hold for eG Enterprise APM? The eG Enterprise suite from eG Innovations already addressed these aspects of performance monitoring. A number of other monitors included in eG Enterprise are “out of band” – i.e., they do not run in the application context.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Userzoom

DECEMBER 11, 2019

This may even become a competitive differentiator. ” As evidenced in the UserZoom State of UX in the Enterprise 2019 report , the combined challenges of embedding research in the product lifecycle and the significant increase in demand for research means hiring some more researchers is not going to be the answer.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Mind the Product

OCTOBER 11, 2019

If you dig deep enough, you’ll notice it isn’t just a framework to see how many people love your product, but also to understand what they’d do if you did not exist, who your competitors are, and what value they derive from you. How do you differentiate a soap’s messaging? Step 1: Understand why Your Customers use Your Product.

Positioning 101

Positioning User Testing Product Research Data Visualization 101

The Product Coalition

MARCH 7, 2023

If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. Being good at user interviews is not equal to simply listening to your users. One the other hand, if you don’t listen to your users, you might lose touch with understanding what your users want.

User Testing 120

User Testing Customer Feedback Customer Experience Data Visualization 120

Mind the Product

MARCH 20, 2017

SaaS products often differentiate their packages by features. A free version will get you 2 / 5 capabilities and the Enterprise plan will give you the full suite plus added support. Use a hypothesis framework to give you an ‘unfair advantage’ against your competitors. This results highly actionable data.

Product Research 97

Product Research User Testing Data Visualization Customer Feedback 97

eG Innovations

SEPTEMBER 14, 2022

Their solutions are also available with the UK Government’s Digital Market place under the G-Cloud Framework. HTG is an established member of the UK Government’s G-Cloud (Government Cloud) Framework. Government and Public sector buyers can view all our services listed on the framework. Q: What is G-Cloud?

Government 52

Government Data Visualization Customer Experience Framework 52

Intercom, Inc.

JULY 15, 2021

The whole essence of this, I was a part of the journey to lead with design-based differentiation, and that was a huge draw. Good design in enterprise is really about enabling any user to get their job done in a system or a set of products without any friction. Fergal: Cool. Customers are our north star. A little story.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Agile Velocity

MAY 20, 2020

As a coach, having worked with countless organizations and executives over the years, from fortune 100 level to start-ups, I’ve reflected on all of the patterns I’ve seen displayed by C-suite level leaders and what differentiates those that have helped create sustainable agility versus those that don’t. . Balancing the Agile Enterprise .

Agile 79

Agile Feedback Software Data Visualization Research Software 79

Usersnap

SEPTEMBER 29, 2022

To effectively understand the growth rates for your SaaS company, the Pirate Flywheel Metrics (also known as the AAARRR framework, yes we at Usersnap employ it with an extra “A”. Differentiated SaaS Growth. The differentiated growth approach is creating a product with unique features which can make it stand out from the crowd.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Modus Create

JUNE 20, 2019

When Atlassian acquired AgileCraft , it added another powerful tool for enterprise management. When larger enterprise customers begin scaling agile, they often have multiple instances of Jira or other tools that enterprises need to get visibility across them to make decisions. What version of Jira is best for you? Conclusion.

Reporting Tools 75

Reporting Tools Data Visualization Software Review Agile 75

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. When you initially document these, they should be pretty light-weight.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Product Innovation Educators

APRIL 13, 2018

Consumer goods, SaaS, enterprise products and others have different product and project management needs. 2) Differentiate Yourself. (3) PepsiCo has created a framework for innovation that involves startups using four steps. (1) 8 brand management principles successful product managers should know. (1) 4) Shape Your Brand. (5)

Agile 48

Agile Product Management Product Manager Differentiation 48

Gainsight

AUGUST 14, 2020

Your health scores should also include certain features or integrations that are highly differentiated and drive your customers’ stickiness. If a substantial enterprise renewal is a significant percentage of your retention base, you should have a section on those customers’ health. How Healthy Are Your Top Customers?

Data Visualization 52

Data Visualization Presentation Reporting Tools Customer Feedback 52

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In enterprise organizations, on the other hand, the roles may be more specialized.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Product Research 82

The Product Coalition

FEBRUARY 26, 2022

Frameworks can’t save you I believe one technique we’ve evolved to escape this tyranny of distractions and a lack of autonomy was to add credibility to the product management role through self-improvement, with a big focus on strategy and management concepts. The better and more logical the framework sounds, the more people will trust you.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Department of Product

AUGUST 22, 2022

It could mean a B2B enterprise strategy was pursued, didn’t generate any traction but is still reflected in the product’s language and marketing. Other strategic health considerations include differentiation and sustainable unfair advantages. What are our differentiators?

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Reveal

AUGUST 15, 2022

In this article, we will compare features, integration options, pricing, and more, so you can understand how Reveal and Logi Analytics stack up against each other in order to differentiate the solution that will best answer your business needs. In the same year, they also bought two other embedded products- Izenda and Exago.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52