March, 2020

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How Lessons From Wargames can Help you Ship Products and Build Strong Teams

Mind the Product

We all know that product is hard , so here are some themes from a very playful activity that will help you get better at it. Shipping products is rough, full of false starts, lousy execution, and a lack of will to kill products quickly. But a bad strategy creates a state of false hope, and can leave you and your team punched in the face after months of work.

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10 Steps To Minimize SaaS Churn Through A Downturn

Gainsight

Investor Gavin Baker wrote a terrific blog where he shared his thoughts about recurring revenue. In short, you can’t take it for granted that your recurring revenue will, in fact, recur. 5) There is no such thing as truly "recurring" revenue. Some revenue is just more recurring than others. — Gavin Baker (@GavinSBaker) March 20, 2020.

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Working Remotely? 5 Ways to Help Your Product Team Thrive

Product Talk

Product teams should be co-located. This is an often-repeated “truth” in our industry. Today, in response to COVID-19 , many companies are instituting mandatory work-from-home policies. This is making co-location impossible for many teams. Thankfully, this “truth” was already on its way to being retired. In fact, it was never true for many companies.

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The Magic in Conflict by Shaun Russell

Mind the Product

In this keynote from MTP Engage Manchester , Shaun Russell explains why product people need to lean into conflict. Key Points: Conflict aversion is learned behaviour. The path of least resistance is rarely the right direction. The stakeholder and product manager relationship should be transparent. As product people, we must lean into conflict. Shaun describes a great product manager as “someone who can throw a well-placed, well-measured tantrum about the important things” He describe

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How to Overcome 6 Key Product Leadership Challenges

Roman Pichler

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

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The Future of Product Management, According to 550+ Product People

DISQO

Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively. There were no formal educational paths or training programs for the role.

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This Is Not and Cannot Be “Business as Usual”

Johanna Rothman

Many organizations heeded the COVID-19 warnings and sent people home to work as remote teams. The managers want to proceed as if the people can work from home and have “business as usual.” They've made these requests to their staff: Work at home, as if you were at the office. (Keep the same hours and availability.). Don't use so much wifi bandwidth when you VPN in from home.

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7 Tool Tips for Your Newly Distributed or Remote Team

Johanna Rothman

Yesterday, you worked in an office with everyone else. Today, you're supposed to work from home—and so is the rest of your team. And not just for the next few days, but for the next few weeks. What tools do you need? My list of the most important tools: A good microphone and headset so you can hear people, even in somewhat noisy environments, like a home with other people.

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Why You’re Not Good at Changing Minds (and What You Can Do About It)

Nir Eyal

The post Why You’re Not Good at Changing Minds (and What You Can Do About It) appeared first on Nir and Far.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Why Product Trios Should Interview Customers Together

Product Talk

The following is an excerpt from my upcoming book, Continuous Discovery Habits. I’d love your feedback in the comments. After reading, are you ready to interview as a trio? Still have doubts? Please let me know your thoughts. Product research needs to be timely, actionable, and believable for a product team to act upon it. Product research needs to be timely, actionable, and believable for a product team to act upon it. – Tweet This.

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Product Management in AsiaPac

Mind the Product

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Throughout this week our content will be shining a light on product communities in the region, highlighting new voices, sharing untold product stories and learnings. Let’s start by examining the product scene in AsiaPac, its ongoing challenges, and the emerging trends.

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How AI is influencing product management jobs

Product Management Unpacked

According to a Brookings Institution report , “Automation and Artificial Intelligence: How machines are affecting people and places,” roughly 25 percent of U.S. jobs are at a high risk of automation. Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation.

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What we look for when we hire designers at Intercom

Intercom, Inc.

We know it’s hard to apply and interview for a new job. So if you’re considering a design job at Intercom , we won’t make it harder by forcing you to read our minds or guess about what we value. Instead, we’ll tell you exactly what we look for – and why it matters to us. When you interview for a design job, the process is usually mysterious: did you say the right things?

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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How to Overcome 6 Key Product Leadership Challenges

Roman Pichler

No Transactional Power. Unlike a line manager, you usually don’t manage the development team and stakeholders as the person in charge of the product, and the individuals don’t report to you. You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives.

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Situational Competitive Battle Cards: Why Sales Loves Them!

Product Management University

The one thing salespeople hate (other than losing) is situations where they’re unprepared to react to a competitive missile that comes out of nowhere. Situational competitive battle cards reduce the odds of that happening by helping salespeople keep the discussion focused on business outcomes versus products. What Are Situational Competitive Battle Cards?

Demo 179
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‘Product vs Design vs Tech’: A Partnership, not a Battlefield

The Product Coalition

What high performing Product Teams actually look like This is something that comes up often for me?—?I get questions like: “What’s the difference between a Product Designer and Product Manager?” “There seems to be a lot of overlap between Design and Product Management? Who does what?” “But if there is overlap who’s ultimately accountable? Who owns which part?

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The Product of You by Melissa Perri

Mind the Product

In this MTP Engage Manchester talk, Melissa Perri describes how you should start investing energy in “the product of you” and plan your career ascent to product leader. Key Points: Skills you learn as a junior product person can translate well into the C-suite. You should look for opportunities to diversify your skill set. There is not just one type of product leader.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How I Write

Sachin Rekhi

When I started writing 11 years ago, I did so the same way most people do: by opening a blank document and typing my thoughts on the page. But each year since then I've subtly refined and evolved my process in an attempt to improve the quality of my writing and its impact. Now with 150+ essays published with over 1.5 million views, I wanted to share every detail of my writing process for fellow or aspiring writers who might benefit from it.

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Working across land and sea: Tips for remote communication

Intercom, Inc.

For remote workers, live chat is the simplest option for communication. But if most communication is nonverbal, how do you make sure what you say and hear aren’t misinterpreted? When speaking with someone in person, the words you use matter. But if there’s any ambiguity in what you’re trying to say or how you feel about a situation, those nonverbal factors – such as body language, facial expression, etc. – have a greater impact than the words you use.

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Overcome 13 Common Mobile Product Management Challenges

Alchemer Mobile

Mobile product managers no longer simply oversee the product backlog or just organize their team’s tasks. Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

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About Harpal's Product Management Journey

The Product Guy

Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Visionary, Harpal Singh. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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15 Working From Home Memes to Brighten Up Your Day

The Product Coalition

The recent pandemic has forced everyone to work from home regardless of where you are. I hope these meme will lighten up your day! Continue reading on ProductCoalition.com ».

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Why Product Operations is set to be the Backbone of Product-led Growth

Mind the Product

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training.

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Midlife Career Exploration

Sachin Rekhi

Over the years Ada and I have both enjoyed being informal career mentors to countless of our friends and colleagues. We were recently reflecting on how dramatically those career conversations have changed as our friends and colleagues have aged from early in their career to mid-career. In many ways, early career conversations were actually far simpler in nature.

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Helping from afar: Running customer support remotely

Intercom, Inc.

Global customer support teams are used to working across different offices. But how do you shift from a regional team model to a fully remote one – one where team members work on their own? Lots of teams are now working remotely and we’re also considering this approach temporarily for our own operations. We’re a team of 80+ across 4 offices, so working with people in different locations is not new for us.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Quick Guide: the 5 Layers of the IoT Technology Stack

Daniel Elizalde IoT Blog

In this post, I describe the five layers of the IoT technology stack and how Product Managers can incorporate them into their product strategy and roadmap. You’ve probably heard a lot on how the Internet of Things (IoT) will revolutionize many areas of our life. And even with all this potential, many Product Managers are […]. The post Quick Guide: the 5 Layers of the IoT Technology Stack appeared first on Daniel Elizalde.

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Statistically Significant

The Product Guy

A lot of people think about making evidenced based decisions. Not everything has to be statistically significant to make a decision for your product. Watch and learn more from product management expert, Tanya Koshy.

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10 Fun Virtual Icebreakers to Take Remote Working to the Next Level

The Product Coalition

Easy-to-do. No special tools required. Just group chat. I’ve been trying to refrain from doing any remote working posts?—?I don't want to add to the flood of them that has already ensued the past month. But the past couple of weeks I’ve been asked by a number of people for ideas on remote icebreakers and/or team building activities now that many of us are working remotely.