UX Planet

JANUARY 9, 2024

However, one of the major issues that the users faced was that there was no way of tracking the in-person events attended by employees, thus missing out on some crucial information. To address this use case, we introduced Offline Sessions — a dedicated solution for maintaining a record of in-person events within Lyearn. Kudos to her!

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Events Customer Experience Webinar Data Visualization 86

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

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Data Visualization Analytic Tools Events Feedback Software 70

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

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Feedback Software Analytic Tools Data Visualization Events 80

Mixpanel

OCTOBER 21, 2021

So the last thing we want is to step on all of that by needlessly littering our views with event tracking calls to analytics platforms. The solution: Update the elegance of your event tracking approach to match the elegance of SwiftUI. But what happens if we want to add event tracking to this view? Binding var list: TaskList.

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Data Visualization Analytic Tools Events Reporting Tools 72

Business of Software Conference

APRIL 27, 2020

How To Run A Successful Online Event. Just like Dorothy in the Wizard of Oz, event organizers and attendees alike have woken up to the realization that we’re not in that familiar place anymore. We all need to think about designing events from the outset in a different way. How To Run A Successful Online Event.

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Events Entertainment Customer Experience Travel 66

Product Management Lessons from the Trenches

AUGUST 21, 2018

Finding Your Product’s Critical Event(s) By now you have most likely heard the phrase “build it, they will come”. Before we talk about our experience building a dashboard (in an upcoming post), it’s good to have a primer on one key metric that is often referred to as a critical event. Steps to finding your critical event?

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Events Data Visualization Onboarding KPIs Reporting Tools 150

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

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Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking?

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Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. Event analytics helps you interpret user interactions, measure and improve overall product performance, and build personalized engagement.

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Data Visualization Analytic Tools Reporting Tools Events 73

Miro

APRIL 6, 2020

How to plan a virtual event – even when your team is remoteYou suddenly need to organize a virtual event in a matter of days, but your team – and possibly your audience – is all remote. How can you be agile and quickly transition to remote planning for a large virtual event? And once […].

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Events Agile Blog 93

Userpilot

NOVEMBER 27, 2023

Looking for a good event tracking tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

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Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for event tracking on review sites, but they don’t make the choice any easier. TL;DR Event tracking is the monitoring of every interaction made by a user.

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Data Visualization Analytic Tools Feedback Software Events 52

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. We also explain what metrics you may want to track and how to use the insights they offer. User stickiness.

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Data Visualization Analytic Tools Onboarding KPIs Dashboard 91

Userpilot

MAY 20, 2024

Wondering how to improve customer retention? You will also learn how to implement them with Userpilot! To learn how to implement them with Userpilot, book the demo. How to improve customer retention: Userpilot signup page. How to improve customer retention: interactive walkthrough. If so, we’ve got your back!

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Data Visualization Embedded Analytics Analytic Tools Customer Feedback 95

Userpilot

MAY 23, 2024

Wondering how to measure product adoption and retention rates? Read to find out what product adoption and retention metrics to track, how to analyze the data for actionable insights, and how Userpilot can help you. Userpilot allows you to track multiple user actions as if they were one by creating custom events.

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Data Visualization Onboarding KPIs Customer Experience Analytic Tools 79

Product Management University

JANUARY 17, 2024

That’s not to say the success of the customer isn’t important, but all too often it plays second fiddle to a go-live event. Onboarding Customers by Job Task – How to Do It Your starting point for success here is to first understand WHY the customer bought your product. That list keeps growing the more they use the product.

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User Testing Demo Events Positioning 130

Userpilot

MAY 14, 2024

Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot. How to create a custom dashboard in Userpilot? Let me show you how to build them in two ways.

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Data Visualization Dashboard Analytic Tools Customer Feedback 91

Product Talk

MAY 1, 2024

May 6 – Opportunity Solution Trees: Overcoming the Most Common Mistakes In this one-hour webinar, I’ll cover the most common mistakes teams make when getting started with opportunity solution trees and how to overcome them. It’s also a great event to share with colleagues who are new to continuous discovery. Register here.

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Product Research Webinar Events Engineering 229

Mixpanel

MAY 31, 2024

The answer to unlocking this is an event analytics data model. From star schema to event schema Unlike than BI tools, Mixpanel uses an event-based data model to enable its data views and analytics. Of course, you need an event schema on your data to make this all possible. Then we need an event name.

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Data Visualization Analytic Tools Events Reporting Tools 40

Alchemer Mobile

DECEMBER 21, 2022

Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Our customers are seeing high response rates for in-app surveys because they set events to trigger a survey at the most opportune time (i.e. Let’s jump right in.

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User Testing Customer Feedback Feedback Software Product Research 263

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event.

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Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? You will find out what customer advocacy is, how it improves retention and other key metrics, and learn about different types of customer advocacy programs and how to build them. How to do it? Iterate on the insights.

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Analytic Tools Feedback Software Customer Feedback Customer Experience 93

Userpilot

MARCH 7, 2024

Our guide explains how to build and analyze funnel reports for actionable insights. TL;DR Funnel reports are analytical tools for visualizing the stages of the customer journey and analyzing how users progress from one stage to another. To create funnel reports in Userpilot , you first need to define the conversion events.

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Data Visualization Reporting Tools Analytic Tools Customer Experience 86

Intercom, Inc.

OCTOBER 13, 2022

That’s just a quick peek – watch the full recording or read through the event transcript to experience New at Intercom and catch up on all the major announcements and innovations that were shared at our latest virtual event. What follows is a lightly edited transcript of the event. Paul Adams: Hey, everybody.

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Feedback Software Events Data Visualization Customer Communications 118

Userpilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? How to create segments. How to create a customer segment based on data With the theory covered, let’s create some segments. 2 segments, users who have completed the adoption events and those who haven’t, are a good start.

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Customer Experience User Testing Customer Feedback Analytic Tools 87

Userpilot

MAY 27, 2024

But why is customer perception important, and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Track behavioral data : Use feature tagging and event tracking to analyze product usage.

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Feedback Software Analytic Tools User Testing Customer Feedback 91

Andrew Chen

FEBRUARY 26, 2024

How to add to each convo You might ask, what do you end up talking about? One thing you’ll notice about the SF tech industry is that there are endless events and conferences. Whereas a secondary startup hub might have a major tech event once every month or two, SF has them every day. I learned an incredible amount.

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User Testing Customer Experience Blog Events 123

Mixpanel

MARCH 16, 2022

But tables don’t necessarily provide the deepest insights when it comes to product (or most any other type) of analytics— events do. What’s event-based data? Let’s get into how this is possible, go over specific reasons you’d want to do it, and then touch on how you can put it together with the right tools.

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Data Visualization Events Analytic Tools Customer Feedback 52

Indicative

JULY 14, 2021

When it comes to user interaction data, organizations have two options: Build a tracking plan and track specific event data needed to answer key questions. Collect all event data and decide how to use it later. What is Explicit Event Tracking? What is Implicit Data Event Tracking? Explicit Event Tracking.

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Data Visualization Events Government Customer Feedback 98

Userpilot

MARCH 12, 2024

In this article, we explain what Paths is, how to create the report, its use cases, and compare it to similar features in other tools. TL;DR Userpilot Paths allows product , marketing, and customer success teams to map out all the actions users take before or after an event. Define the event starting or finishing the path.

Data Visualization 88

Data Visualization Analytic Tools Customer Experience Customer Feedback 88

Userpilot

FEBRUARY 18, 2024

The first step in the drop-off analysis process is defining the conversion events , like completing the registration forms in the sign-up flow. How to calculate drop-off rates? How to perform drop-off analysis Drop-off analysis allows you to answer 2 main questions: where are users dropping off and why? Sign up for our webinar.

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Analytic Tools Data Visualization Research Software Onboarding KPIs 84

The Accidental Product Manager

OCTOBER 30, 2023

It turns out that the metaverse is a term for virtual worlds where people can play games and attend events via a personalized digital avatar. It recently hosted the Metaverse Festival which was a four-day music event with performances by Deadmau5 and Paris Hilton. Decentraland’s has the ability to hold large-scale events.

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User Testing Product Management Product Manager Entertainment 138

Userpilot

MARCH 1, 2021

That’s why I wanted to talk to you about the topic that is one of our most frequently asked questions: How much handholding does a new user need? And how many tooltips are too many tooltips? How can you prevent the nasty ‘tooltip overload’ with custom events? DO: Use branching logic and custom events.

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Customer Experience Events Construction Consulting 98

Mixpanel

MAY 19, 2022

Event tracking is how you know what’s happening in your mobile apps. It’s, therefore, essential for you, as a product manager, designer, or any kind of product stakeholder, to have a sophisticated understanding of how event tracking works so you can, well, know what’s happening in your mobile app.

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Userpilot

APRIL 22, 2024

How to effectively analyze product features: Define your objective. How to perform product feature analysis Follow these steps to properly analyze features and understand what moves the needle for your SaaS. If you’re unsure how to set the right goals, the S.M.A.R.T Increase user retention. Gain competitive advantage.

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Data Visualization Analytic Tools Feedback Software Weak Development Team 84