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S.H.O.P.: Making the move Online

Intercom, Inc.

our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. Cash was still king in most retail environments.

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The Evolution of E-commerce: Trends & Statistics in 2022

The Product Coalition

The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers. Advanced e-commerce technologies have promoted e-commerce experiences for customers. The retail industry and e-commerce landscapes have no exception when taking advantage of technology.

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Solution Consultants, Be The Person You’d Love To Buy From

Product Management University

Industry Expertise Industry expertise is where solution consultants and sales engineers have the biggest opportunity to differentiate their products and their organization in the sales process. in the context of what they mean and their impact on the current landscape in healthcare, retail manufacturing, etc.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard. mParticle is the customer data platform for brands leading the CX revolution. They’re itching to give you feedback.

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S.H.O.P.: Making a Habit of it

Intercom, Inc.

our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. Welcome to S.H.O.P., Learning from B2B. It’s a ritual.

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Retail Tech Innovations and the Future of the Customer Experience

freshtrax

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. This has enabled retailers to gain a new competitive advantage by improving the customer experience and increasing operational efficiency.

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From Niche to Success: How To Make Vertical SaaS a Worthwhile Startup Investment

The Product Coalition

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. Why is Vertical SaaS on the rise?