article thumbnail

How to Improve Customer Retention: 20 Actionable Strategies

Userpilot

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. The result?

article thumbnail

Emerge named #1 Global Leader in the 2020 Clutch Leaders Matrix for User Experience Companies

Emerge Insights

Emerge, a Digital Agency in Portland, OR, is positioned highly for Ability to Deliver in the Leaders Matrix in Clutch’s 2020 independent evaluation that compares user experience design capabilities across consulting firms, agencies and design companies.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

20 Product-Led Growth Examples to Inspire Your Own Strategy

Userpilot

TL;DR Product-led growth strategy is a business model where the product is the primary driver of engagement, retention, and acquisition. Some of the most important traits of a product-led growth model include customer-centric design, frictionless exploration, fast value, self-serve customer experience , network effect, and virality.

article thumbnail

OKRs and Product Roadmaps

Roman Pichler

The second row gives you the option to state a name. Figure 2: An OKR-based Product Roadmap The structure in Figure 2 offers the same information as the one in Figure 1 except for the name element. 4] The initial offering—the MVP —should help the users understand their eating habits and acquire an initial user base.

Roadmap 272
article thumbnail

What Is Growth Engineering and How To Use It To Optimize User Experience?

Userpilot

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Growth hacking vs. growth engineering.

article thumbnail

Notification UX: How To Design Notifications For A Better User Experience

Userpilot

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. What are notifications?

article thumbnail

Product Success and the User Experience: Three Reasons Why UX Must be a Priority

ProductPlan

The pressure doesn’t let up even after you decide on your product strategy and communicate your vision on your roadmaps. Therefore, executing an ambitious product roadmap with proper planning is not only possible but also an exciting experience. A successful product never sacrifices the user experience.