The Product Coalition

SEPTEMBER 7, 2023

And why is McKinsey, the world’s premier management consulting firm, talking about it? At that moment, he took out his phone and opened the Uber app, a service he frequently used in San Francisco. By paying attention to the local context in which it operated, Uber could offer a service that felt both global and personalized.

User Testing 103

User Testing Development Product Research Feedback Software 103

Centercode

NOVEMBER 13, 2020

” Movie premieres, live concerts, conventions, and other normally in-person gatherings are joining the vast popularity of streaming media and games made possible by streaming services all over the world. As a streaming service provider, hosting live events that are accessible across the connected world can be catastrophic.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

Userpilot

MAY 14, 2023

Heap pricing Heap offers four pricing plans: Free, Growth, Pro, and Premier. The two highest plans, Pro and Premier, have custom pricing. Clicky Clicky is a web analytics service that provides real-time website tracking. Heap pricing. Matomo pricing.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Amplitude

MARCH 9, 2020

That’s why I’m thrilled to announce that Amplitude has acquired ClearBrain, the premier innovator in the predictive analytics space. landed a global Fortune 100 financial service business as a key customer. At Amplitude, we believe that empowering customers with product intelligence will lead to them building better products.

Data Visualization 111

Data Visualization Analytic Tools Artificial Inteligence User Friction 111

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Split

MARCH 29, 2024

Docker, a premier tool in this domain, packages an application and its dependencies into a standard unit for development. Using AWS for Cloud Services Amazon Web Services (AWS) offers a variety of resources and services for managing robust production environments.

Feedback Software 52

Feedback Software User Testing Data Visualization Product Research 52

Andrew Chen

SEPTEMBER 6, 2021

Although software has become easier to build, launching and scaling new products and services remains difficult. Teams launching new products must consider the advantages of “the network effect,” where a product or service’s value increases as more users engage with it.

Books 66

Books Startups Framework Customer Feedback 66

Userpilot

OCTOBER 20, 2023

HubSpot is a comprehensive marketing, sales, and customer service platform that allows you to optimize your sales and marketing funnel, with features like custom funnel reports and segmentation. HubSpot HubSpot is a comprehensive marketing, sales, and customer service platform that empowers businesses to attract, engage, and retain customers.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

TSIA

JANUARY 29, 2019

Technology & Services World conferences are where Services, Sales, and Product Management leaders come to stay current on the latest technology industry trends and get actionable insights for future success.

Strategy 40

Strategy Technology Product Management Product Manager 40

The Accidental Product Manager

JANUARY 4, 2021

’s Premier League. Ticketmaster makes its money from additional service and delivery charges. Event promotors set the price for an event and then Ticketmaster makes their money from service and handling fees. Additionally, they have already been able to sign up teams that represent every major sports league in the U.S.

Product Management 120

Product Management Product Manager Management Management 120

Modus Create

AUGUST 15, 2023

Over the past year, we’ve worked to expand our service portfolio and grow step by step with our clients, helping them with every aspect of digital transformation. Our momentum continues us on the path to becoming one of the premier digital consulting partners to global executive change agents.”

Customer Experience 52

Customer Experience Consulting Software Engineering Branding 52

Amplitude

JULY 2, 2019

We launched our Solutions Partner Program in 2017 with 5 initial Solutions Partners—agencies and consultancies that provide strategic and technical support for product analytics services. practitioners with trusted industry and product expertise.

Data Visualization 78

Data Visualization Analytic Tools Certifications Customer Feedback 78

Gainsight

AUGUST 31, 2022

Happily, I’m starting to see some progressive support organizations lead into CX by providing more documentation and building out self-service options. Often, they involve developing a knowledge base for customers, helping them to scale, and ensuring that they really benefit from new and enhanced self-service offerings.

Data Visualization 52

Data Visualization Sales Training Customer Experience Construction 52

The Product Coalition

JULY 28, 2020

The show moved from one streaming service to another. So with zero changes, the show moved from one streaming service to another, by increasing its value by 400%. From the time of a limited audience premier show, the same movie is shown/consumed by the worldwide audience. One each for every customer that has ordered one.

Customer Experience 78

Customer Experience Data Visualization Differentiation Books 78

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies. Nis Frome Content and Product, Alpha UX.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Johanna Rothman

OCTOBER 30, 2020

” Remember, this was the premier agile consultancy at the time. Second, some of my clients also use content marketing to promote their products and services. ” He said, “I don't have the book.” ” I said, “Buy a copy. Or, have your manager buy it for you if you can't afford it.”

Information 108

Information Consulting Agile Books 108

Userpilot

SEPTEMBER 28, 2022

To improve these metrics, use interactive walkthroughs to guide users to the activation point , use secondary onboarding to boost retention, drive account expansion using modals, analyze NPS feedback to proactively reach out to detractors, and offer in-app self-service support to reduce churn. Mixpanel – for product analytics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies. Nis Frome Content and Product, Alpha UX.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

SEPTEMBER 2, 2022

Resource center for offering self-service support for your users – you can customize it to match your branding. On the positive side, users praise its simple editor and Apty’s excellent customer service that goes above and beyond. Great customer service with fast response times. Building flows in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Intercom, Inc.

MARCH 23, 2022

We announced our Premier Services program. That’s why we’re excited to offer something new: our Premier Services program. Premier Services ensures our customers see breakthrough value from Intercom as they evolve and grow their businesses”. We closed the show with a fourth and final announcement.

Customer Communications 220

Customer Communications Events Data Visualization Customer Experience 220

TSIA

AUGUST 24, 2016

Magazine, which has been the premier print publication for entrepreneurs and business owners for more than 30 years. An article we wrote called, “How to Actually Make Money in the Cloud” was featured on Inc.com, the web presence of Inc.

Magazine 40

Magazine Article Books Technology 40

Product Innovation Educators

APRIL 27, 2020

For the voice-controlled faucet, there are elements of value-based because it’s a new, exciting product that you might be able to charge a premium for, and elements of cost-plus because it’s a hardware product connected to consumer goods and services. [4:12] 4:12] What are the three phases of pricing? [4:45] 4:45] Data Analysis.

Research Software 122

Research Software Feedback Software Product Research User Testing 122

Gainsight

JUNE 9, 2021

The opening keynote was a live premiere event and started with a strong storyline. He used the analogy of streaming services, specifically Netflix ! The transformation of Netflix went from a DVD delivery service into a streaming subscription service that not only hosts movies, but also a movie and entertainment production company.

Telecommunications 98

Telecommunications Entertainment Customer Experience Education 98

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies. Nis Frome Content and Product, Alpha UX.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Oren Steinberg

JANUARY 8, 2019

8 business models for Insights-as-a-Service. Yesterday at an AI conference, I saw an unusual number of companies offering Insights-as-a-Service. Since almost every company today is a big-data company, it comes as no surprise that so many startups are drawn to offer Insights-as-a-Service. Educational Expert.

Data Visualization 40

Data Visualization Customer Feedback User Testing Analytic Tools 40

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Userpilot

AUGUST 31, 2023

Premier: This plan is also a custom one you can negotiate by contacting Heap’s team. It offers advanced features like integration services , attribution modeling, etc. You can get an estimate of the monthly session after signing up. Pro: It comes with account analytics, engagement matrix, optional add-ons, etc., Heap pricing.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

eG Innovations

DECEMBER 9, 2021

The cloud service provider takes care of most of the key elements that support the application, and hence, they believe that there are fewer challenges when applications are on the cloud vs. being deployed on-premises. Our customer is a mid-sized business that offers SaaS services to clients. You must have full stack visibility.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Software Review 52

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

StubHub

MARCH 28, 2019

Because we’ve created a self-service content module for our modernized website, our marketing team can decide what they want to include in the carousel or on a banner. For instance, during the entirety of the NCAA tournament, the banners and carousel on our homepage will promote the games from one round to the next.

Banking 40

Banking Events Advertising Software Engineering 40

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. James builds products and services which delight customers and differentiate companies.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Userpilot

AUGUST 31, 2023

Premier: This plan is also a custom one you can negotiate by contacting Heap's team. It offers advanced features like integration services , attribution modeling, etc. You can get an estimate of the monthly session after signing up. Pro: It comes with account analytics, engagement matrix, optional add-ons, etc., Heap pricing.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

SidsAvenue

OCTOBER 3, 2011

For the newbies, segmentation is all about categorizing the customers based on certain parameters so that organization can customize its products and services to cater to a particular segment. The offers and discounts on services and products are better targeted. ROI of the strategy 1. Isn't it what Google wants too?

User Testing 40

User Testing Customer Experience Data Visualization Analytic Tools 40