Alchemer Mobile

JUNE 17, 2024

Today, we launched Alchemer Pulse : the only AI-driven text analysis solution specifically built for customer experience and feedback programs. Pulse gets you to the heart of how your customers really think and feel, and instantly turns overwhelming text feedback into signals you can act on. Companies have a wealth of customer insights in front of them, in the form of surveys, support interactions, digital feedback, app store ratings, review websites, and other sources of open-ended feedback sou

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User Testing Customer Feedback Feedback Software Data Visualization 130

Mind the Product

JUNE 16, 2024

This week’s Sunday Rewind takes us back to #mtpcon London 2022 and a keynote from Namrata Sarmah, CPO at Into University Partnerships, on techniques to help you grow and develop your career. Read more » The post Sunday Rewind: From PO to CPO: How to drive your product career by Namrata Sarmah appeared first on Mind the Product.

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Product Management University

JUNE 12, 2024

Customer Advisory Boards (CABs) are still the best bang for the buck when it comes to “customer discovery,” not to be confused with user or product discovery! More on that later. Over the years, I’ve had the privilege of facilitating numerous customer advisory boards for my clients. There are two common denominators in every meeting. The discussions between your customers are invaluable because of the rich context you’d never get in one-on-one discovery meetings with those same customers.

Product Research 259

Product Research Customer Experience User Testing Customer Feedback 259

Product Talk

JUNE 12, 2024

Identifying and testing assumptions is a critical part of continuous discovery. But what happens when your assumption tests don’t go as planned? Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting to give up. Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other problems, it can be tempting to give up when assumpt

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Mind the Product

JUNE 11, 2024

This article delves into the fundamental principles required to establish a culture of excellence within a product team. Read more » The post Cracking the code to excellent product team management appeared first on Mind the Product.

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Management Management Article Leadership 165

Userpilot

JUNE 17, 2024

Understanding how to analyze survey data doesn’t have to be complicated. With the right survey questions, you can gain insights into what your customers like and dislike about your brand, products, and services. Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience.

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Data Visualization Product Research User Testing Analytic Tools 87

Ronke PM

JUNE 13, 2024

Our products, solutions, and services are imperfect because any endeavor involving human beings is inherently flawed. Embracing Imperfection There is no perfect product; all products have defects. We employ extensive testing to uncover errors and flaws that need repair or improvement. Failure does not indicate our cross-functional teams' ineffectiveness, inadequacy, or ineptness.

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Reporting Tools Technical Review Software Review Product Management 98

Alchemer Mobile

JUNE 17, 2024

Alchemer Pulse Summarizes and Analyzes Open Text Feedback, Delivering Actionable Customer Insights and Opportunities LOUISVILLE, Colorado, June 17, 2024 : Alchemer, a global leader in customer feedback management and enterprise experience technology, today announced Alchemer Pulse, empowering businesses to immediately analyze open text feedback for clear audience insights that can directly impact business results.

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Feedback Software Research Software Artificial Inteligence Data Visualization 100

Mind the Product

JUNE 13, 2024

In this article, Hermann Antonov, Head of Product at CSI, shares his approach to creating an effective test case for hiring Junior Product Managers, offering insights on the desired candidate qualities, search outcomes, and feedback from candidates. Read more » The post Personal experience: test task to search for a junior product manager vacancy appeared first on Mind the Product.

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Product Research Testing Product Management Product Manager 151

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

Product Innovation Educators

JUNE 17, 2024

What product managers need to elevate their careers Watch on YouTube TLDR In this episode, I share insights on developing essential skills for product management and leadership. I explain how mastering the seven knowledge areas of product management outlined by the Product Development and Management Association (PDMA) can help product managers elevate their careers and create products that customers love.

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Leadership Research Software Development Data Visualization 75

Userpilot

JUNE 11, 2024

Looking at user journey map examples can help you come up with a visual representation of your customer’s journey. Customer journey mapping research also allows you to identify areas of opportunity in your processes and plan to reduce those friction points. For instance, you might discover that you need user onboarding software to retain users after the first three months.

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User Testing Customer Experience Customer Feedback Data Visualization 104

UX Planet

JUNE 14, 2024

Are Variables Worth the Hustle? Exploring the Impact of using Figma’s Variables and Conditionals in Prototypes If you are a designer using Figma then you are probably familiar with building prototypes to help take your static designs into realistic versions of your product. Prior to the launch of variables and conditionals, Figma’s prototyping tools allowed for basic clickthroughs, micro-interaction animations and screen transitions.

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Sachin Rekhi

JUNE 12, 2024

Video: The Role of the Product Manager Despite the product management role existing now for decades, there isn't a single well accepted definition for how to define the role of the product manager. In this video I review the most popular definitions of the role from product luminaries like Martin Eriksson, Ben Horowitz, and Marty Cagan. I also share my own definition for the role: Product managers drive the vision, strategy, design, and execution of the product.

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Product Management Product Manager Definition Management 78

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI

Lenny Rachitsky

JUNE 11, 2024

👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: On saying no The art of the pivot, part 1: The definitive list of successful pivots The art of the pivot, part 2: How, why, and when to pivot In defense of feature team PMs Subscribe to get access to th

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User Testing Research Software Analytic Tools ChatGPT 93

Userpilot

JUNE 11, 2024

Looking for ways to improve your SaaS onboarding experience? We’ve selected 10 interactive walkthrough examples to get your creative juices rolling! For each example, we covered: The strategy used. What made the walkthrough great. Key takeaways for you. We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Amplitude

JUNE 11, 2024

Discover how Amplitude's new integrations make it easier for customers to unify customer data, activate experiences across more channels, and maximize ROI.

Customer Experience 95

Customer Experience 95

Gocious Blog

JUNE 13, 2024

In modern manufacturing, swiftly adapting to market demands, technological advancements, and regulatory changes is vital to success. Creating and following Agile methodologies and strategies helps manufacturers enhance flexibility and responsiveness in their products. However, implementing Agile at scale often presents unique challenges, particularly when navigating complex product roadmaps.

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Roadmap Agile Presentation Technology 80

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

Development

Mind the Product

JUNE 11, 2024

Can organisational change truly rely on quick fixes, or are we missing the bigger picture? Join our engaging discussion with Steve Hearsum, Author of “No Silver Bullet: Bursting the Bubble of the Organizational Quick Fix.” Steve shares his journey into the field and reveals the flawed belief in miracle solutions for complex challenges. We tackle Read more » The post The illusion of quick fixes in organisational change – Steve Hearsum (Consultant, Author) appeared first on

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Consulting 119

UX Studio: Product Management

JUNE 14, 2024

If you are interested in DIY woodworking projects, you might have heard of professional Japanese tools like the Ryoba saw. It is a seemingly uncomplicated wood crafting tool that feels almost primitive in the best possible way. This simplicity, however, is just the facade, giving you the confidence of being a master woodworker the first time you pick it up.

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User Testing Customer Feedback Feedback Software Customer Experience 71

Userpilot

JUNE 11, 2024

Product marketing metrics are key for understanding and optimizing the performance of your product. They help you measure success, identify areas for improvement, and align your product management strategies with your overall business goals. That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report.

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Onboarding KPIs Data Visualization Product Marketing Customer Satisfaction 102

Lenny Rachitsky

JUNE 16, 2024

Brought to you by: • Vanta —Automate compliance. Simplify security • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Coda —The all-in-one collaborative workspace — Tanguy Crusson is the product lead for Jira Product Discovery at Atlassian. In his more than 10 years at the company, he has been instrumental in taking several new products from zero to one, including HipChat, Statuspage, and Jira Product Discovery.

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Product Research User Testing Customer Feedback Customer Experience 63

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Gocious Blog

JUNE 11, 2024

Powerful software tools such as product roadmap management software are essential for successful product manufacturing. How else can you manage communication and resources, connect remote teams, and complete projects on time without them? While some business tools appear to be a catch-all solution for everything in your business, selecting the right tools for your needs is important.

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Development Roadmap Management Management 82

People-First Product Leadership

JUNE 17, 2024

The quote, ‘the only constant is change’ is one of my favorites. It’s from the Greek philosopher Heraclitus. With the every increasing presence of AI in all facets of our lives, Heraclitus has never been more right. There are changes occuring at all organizational levels, which means as AI transforms the business landscape, the role of leadership is evolving in unprecedented ways.

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Customer Experience Customer Feedback 59

ProductPlan

JUNE 11, 2024

If you’re like me, you’re a product champion who loves to chat about integrations and gets excited at the prospect of teaching your cohort about different integration strategies or thinking through how to automate an annoying task. You can only imagine what an exciting moment it was when ProductPlan, with your valuable input, released our new API v2.

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User Testing Customer Experience Customer Feedback Feedback Software 76

Userpilot

JUNE 11, 2024

Looking for interaction design examples to spark your creativity? In this article, we’ll explore ten exceptional examples spanning various industries and platforms. Each example will showcase the smart ways interaction designers are pushing the boundaries of user interaction and the lessons that can help you deliver engaging user experiences. TL;DR Interaction design is the practice of crafting engaging and intuitive interfaces for digital products and services.

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Data Visualization Feedback Software Analytic Tools Research Software 100

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