Roman Pichler

AUGUST 15, 2023

Listen to the audio version of this article: [link] 1 No Strategy The first and most crucial mistake is to have no product strategy at all. You can download the template by clicking on the image and you can find more advice on how to use it in the article The Product Vision Board. For example, has the business strategy changed?

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

Intercom, Inc.

DECEMBER 2, 2019

In a similar vein, 70% of end users say they feel more loyal to companies that provide support in their native language; there’s also massive upside to doing so if you consider another survey which found that 67% of customers are willing to switch brands due to a poor customer experience. What’s causing the disconnect?

Customer Experience 209

Customer Experience Research Software User Testing Technical Review 209

The Product Coalition

MARCH 23, 2022

The article discusses an approach to solving the “Cheaper/Faster/Better” problem from the lens of Vertical Integration. I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

Userpilot

DECEMBER 13, 2023

This is the main focus of the article. A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Consequently, it can differentiate your product in the market and give you an edge over competitors. How do you develop a robust UX strategy?

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

APRIL 8, 2022

You can watch the full interview on Finding Product-Market fit here , or read this article for a summary of the key points. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Here’s a review of how they did that. What is Product-Market fit?

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Gainsight

SEPTEMBER 22, 2023

For example, what truly differentiates HubSpot from Klaviyo? Technology companies, in particular, adopted these points of differentiation to gain market share. HubSpot shot to fame due largely to its laser focus on inbound marketing. How about Mailchimp’s All-in-One Marketing Platform and Salesforce? Very little.

Education 52

Education User Friction Customer Experience Customer Feedback 52

People-First Product Leadership

OCTOBER 1, 2023

My career coach, Sabrina Braham, shared an article with me titled “ Majority Of Americans Would Rather Fire their Boss Than Get A Raise ” It’s from 2012, so I did what anyone would do, I asked ChatGPT if there were more recent figures. We came up with a few potential factors. Step 4 - Continue Learning.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Akiko, a UX researcher from Btrax, interviewed Nondo and separated her interview into two articles.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product HQ

NOVEMBER 20, 2023

That is where we differentiate between a consulting firm and product partner. How do you differentiate project management vs. product management work at MetaLab? I look to searching, reviewing, signing for, and living in a rented apartment/condo a HUGE opportunity. is it differentiated or competitive in the market?

User Testing 52

User Testing Product Research Technical Review Customer Feedback 52

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Quickly jump to the best suitable section of this article ? Semantic Differential Scale 5. Satisfaction Scale 2.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. This can be caused by a number of factors, such as incorrect event tracking setup or technical issues. Data inaccuracies due to factors such as ad blockers, referral spam, or privacy compliance.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

UX Studio

OCTOBER 11, 2022

In our article you’ll learn: What is Digital Customer Experience? People fall in love with the experience , not the technology behind it. trillion a year due to experiences that fall short of expectations. Increased positive reviews, and recommendations. Why is Digital Customer Experience Important? Reduced churn.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

PMLesson's Ace the PM Interview

JUNE 27, 2022

How to Prepare for the Solutions Architect Interview We asked solutions architect interviewers from top tech companies to share what’s asked in the solutions architect interview and how to prepare. They are expected to demonstrate technical leadership while also building and executing technical solutions.

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

The Product Coalition

JANUARY 16, 2022

After reviewing over 50 candidates, 25 phone interviews, and 15 full interviews, I eventually had to choose between a few final contenders. As I mentioned in my previous article , your roadmap should not be a list of features or capabilities, but rather a list of qualities and achievements. The search, though, wasn’t trivial.

Roadmap 155

Roadmap Data Visualization Customer Experience User Testing 155

People-First Product Leadership

MARCH 10, 2024

While many articles highlight its importance, the journey to developing it often seems shrouded in mystery. It means mixing together insight into customer wants, needs and expectations with market trends, emerging technology developments, and competitor insight plus the company’s unique product know how. Then I joined E.piphany.

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

The Product Coalition

SEPTEMBER 5, 2022

Disclaimer: sharing something that was tested solely by my personal experience should be enough for you to take this article with a grain of salt. You may have several demands from different teams due to a new software being implemented. it’s a discovery tool more than a communication one, but it serves both purposes.

Product Research 116

Product Research Software Review Data Visualization User Testing 116

Userpilot

JULY 20, 2021

I also worked with numerous tech startups and even built and run companies myself. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. online reviews. On the other hand, users never get technical. Online review platforms. reported ICP.

User Testing 106

User Testing Research Software Feedback Software Product Research 106

Under 10 Consulting

DECEMBER 28, 2019

Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Catch up on the latest blogs and articles. Take time to review the latest thinking in your industry. Fill out your technical expertise.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. Having some programming knowledge and technical ability will allow you to make these features even more sophisticated. So let’s get right to it!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product HQ

FEBRUARY 1, 2023

That is where we differentiate between a consulting firm and product partner. How do you differentiate project management vs. product management work at MetaLab? I look to searching, reviewing, signing for, and living in a rented apartment/condo a HUGE opportunity. is it differentiated or competitive in the market?

User Testing 52

User Testing Product Research Technical Review Customer Feedback 52

The Product Coalition

SEPTEMBER 3, 2019

5/5 Prioritisation Matrix - Assessing the value of the ideas, we plotted against axis such as impact to user vs technical feasibility. We also looked at long term business impact vs short term business impact to see if our quick wins and differentiating solutions rang true. UT is not UAT! UT is validating the solution.

User Testing 60

User Testing UX Product Research Data Visualization 60

The Product Coalition

FEBRUARY 3, 2022

How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan For example, all the people in the UK wanting to get into Tech. It’s better to differentiate 1–3 different personas than one based on “average”. But what product-market fit is, exactly? And how to achieve it?

User Testing 143

User Testing Product Research Product Marketing Customer Experience 143

ProductPlan

APRIL 29, 2022

This article describes the four different types of product launches and how their differences impact their expectations and execution. This means the messaging and marketing focus on educating the market about what differentiates their new product from the available alternatives. Product differentiation. Breaking In.

Product launches 52

Product launches Research Software User Testing Differentiation 52

Gainsight

JULY 11, 2019

They’re no longer differentiators. The cost and technology barriers to integrating the latest and greatest technological innovations into a B2B SaaS product are declining rapidly. Perhaps your company is an increasingly rare specimen with truly differentiated product capabilities. Take the mar-tech category for example.

Strategy 45

Strategy Technical Review Customer Experience B2B 45

Intercom, Inc.

SEPTEMBER 17, 2020

Did you feel that it was just integral to being at the heart of the tech industry? A few years ago, there was an interesting article on the New York Times about the Amazon culture. I think the article is exaggerating.” The likes of Whisper and Secret, for example.

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

Imaginary Cloud - Design

AUGUST 19, 2021

Secondary : in this method, designers use existing data (books, articles, or the internet) to validate or support existing research. Due to many years of experience, our expert designers developed a unique and distinct method - our Product Design Process - a user-centered process for digital products that follows a multidisciplinary approach.

User Testing 110

User Testing Research Software Product Research Customer Experience 110

ProductPlan

JUNE 5, 2020

Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. We’ve scoured the certification landscape.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

Userpilot

FEBRUARY 26, 2024

These are the key questions the article discusses, so if you're after the answers, you’re up for a treat! Thanks to them, SaaS companies can better tailor their messaging and differentiate based on the preferences of various prospect segments at different funnel stages. What is marketing funnel analysis? Why should you conduct it?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

AUGUST 31, 2023

In this article, we'll go through the main differences between both tools to help you understand which one is better for you. This can be caused by a number of factors, such as incorrect event tracking setup or technical issues. Data inaccuracies due to factors such as ad blockers, referral spam, or privacy compliance.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

The Product Coalition

FEBRUARY 22, 2021

If you take away nothing else from this article, then note this: if you think of Agile as just another method that project folks do, you’re missing a trick. Moreover, we ought to expect uncertainty to be increasing due to the hyper growth of digital assets. He understood that we cannot eliminate it. the Why of Agile.

Agile 119

Agile Weak Development Team Feedback Software Banking 119

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Such differentiation applies to any combo of Google fans or prospects. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. It shapes how customers perceive your product, focusing on its unique features and benefits to differentiate it from competitors.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

MARCH 6, 2024

This is the main question we explore in the article. MQLs and PQLs are then passed to the sales team, and that’s technically when the sales funnel (aka purchase funnel) starts. This could be from blog articles, social media posts, paid ads, or a recommendation from a colleague. Its different stages. Product funnel.

Analytic Tools 103

Analytic Tools Data Visualization Research Software Onboarding KPIs 103

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Such differentiation applies to any combo of Google fans or prospects. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

The Product Coalition

FEBRUARY 4, 2020

It could be to delight customers (measured in positive reviews and referrals) or reduce abandonment. These are the things that will differentiate you from your competition. It’s also the simplest to understand for non-technical stakeholders. This article was also published on The Product Management Blog.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Dear Strategy

SEPTEMBER 10, 2018

So, naturally, I clicked on the link, which lead me to an article of the same title that appeared on Forbes.com back in 2016. All, in all, it’s a fairly short read, but the general idea is that, in today’s fast-paced, high-tech environment, planning more than 3 to 6 months out is more or less a fruitless effort.

Data Visualization 53

Data Visualization Strategy Analytic Tools Technical Review 53