The Product Coalition

DECEMBER 11, 2023

The business value delivered hard numbers to the finance and actuarial teams. However, despite a strong, socially motivated purpose, TOMS struggled due to a lack of focus on business value and product differentiation. A purpose that resonates with the company’s audience can drive customer loyalty and brand differentiation.

Roadmap 126

Roadmap Healthcare Reporting Tools Software Review 126

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. We’ve scoured the certification landscape.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Mironov Consulting

AUGUST 29, 2023

 Renting (licensing) means we can put more of our own effort into market differentiators. So a first pass at value engineering – doubling down on our core tech and market differentiation – might look like this: Logistics Apps HR Apps Agile Apps Security Apps CRM Apps We’re in the Logistics software business build?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Product Management Unpacked

MAY 26, 2020

A look into healthcare product management in the time of Coronavirus. Ever wonder what it’s like to be a product manager for a leading healthcare provider and insurer in the middle of a world health pandemic? Meet Claire Marcus, senior product manager at UPMC Health Plan.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. The reason I started posting my trades as Sir Jack is because it can feel really uncomfortable talking about finances under your real name. They say write what you know. Why wouldn’t the same go for building apps?

Analytic Tools 117

Analytic Tools Research Software Data Visualization Technical Review 117

Userpilot

OCTOBER 5, 2023

Calculating the actual customer acquisition costs accurately can be challenging, and CAC payback doesn’t consider customer lifetime value or differentiate between high- and low-value customers. You’re doing well if you manage to get within the 5-7 month bracket. Who monitors the CAC payback period metric?

Feedback Software 97

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 97

The Product Coalition

JANUARY 20, 2020

Edge is a commonly used term in the financial zeitgeist, be it public equity, private equity or alternative asset management. But unlike most other terms used in the world of finance, this word means the same in Finance context as it means in English. How to Find Your Edge and Put Yourself Out of Competition?

Finance 78

Finance Differentiation Management Management 78

Mind the Product

JANUARY 17, 2018

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. A Good Behavioral Product Manager Applies Basic Human Behavior Principles to Product Principles.

Data Visualization 110

Data Visualization Product Management Product Manager User Testing 110

Product Innovation Educators

MARCH 27, 2023

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). Summary of some concepts discussed for product managers [3:04] Why was the OCI award created?

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Userpilot

JANUARY 21, 2021

Drawing a clear line between a product owner vs. product manager can be tough, given their varying roles from company to company. Despite any difference in roles, both the product manager and the product owner share a common goal: building products that create value for the stakeholders. In a hurry? Grab Our Bite-Sized Summary.

User Testing 97

User Testing Customer Feedback Onboarding KPIs Product Management 97

Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. From the get-go, Joanna was responsible for managing and growing the company via strategy, sales and funding as well as cultivating the company culture. This could be: Price.

User Testing 94

User Testing Feedback Software Research Software Product Marketing 94

BrainMates

MARCH 23, 2020

Product Management legend Marty Cagan shared his insights on ‘real’ Product Management in a Q&A session with Product Women Sydney at a March meetup. As Marty explained to the Product Women group, during their working week, a Product Manager will be found: Working with designers. Focusing on usability testing.

Product Research 64

Product Research Product Management Product Manager Research Software 64

Mixpanel

MAY 12, 2023

From e-commerce to finance, logistics to healthcare, data-driven decision-making is at the core of success. Here’s how we differentiate ourselves: Real-world, hands-on experience : Our program is built on a foundation of practical, hands-on learning. Data has become the heartbeat of modern businesses.

Data Visualization 106

Data Visualization Analytic Tools Customer Feedback Customer Experience 106

Product Management University

JANUARY 23, 2017

A lot of people aren’t cut out for the quota pressures of direct sales but make fine product marketing managers! and/or business function (HR, IT, Finance, etc.) There are plenty of product experts in product management. Today’s product marketing manager is more of a sales enablement role than anything else.

B2B 133

B2B Product Marketing Marketing Healthcare 133

People-First Product Leadership

MAY 6, 2024

Instead, throughout my newsletters, I recommend ways that you - as a product manager or product leader - can have direct impact. Do sales, marketing, finance, development, and design have the insight they need to support the company or team goals? Change is never easy. Acknowledge you are not alone.

Customer Experience 59

Customer Experience Feedback Software Technical Review Customer Feedback 59

The Product Bistro

MAY 10, 2016

One topic that seems to trip up both new and experienced product managers is the process of pricing. Yet, establishing a good price, and holding variance to a minimum is a top concern of the product management function. This is one area where an MBA degree can be beneficial to the product manager. CM = P - V.

Customer Experience 170

Customer Experience Finance Reference Differentiation 170

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? During the process, the product managers or product owners answer a few basic questions: Does the product solve a genuine user problem? Why is product idea validation important? This is the key focus of our guide.

User Testing 86

User Testing Product Research Feedback Software Customer Feedback 86

The Product Coalition

FEBRUARY 28, 2019

We had the opportunity to chat with Zoe Chaves, product manager at Splitwise, about the app and what makes it unique. In this Professional Spotlight interview, Zoe discusses her journey at Splitwise, the future of the finance app category , and the current growth challenges that mobile apps face. Check out what she had to say.

Finance 60

Finance Weak Development Team Banking Customer Experience 60

Reveal

OCTOBER 29, 2021

These are the tools and functionalities that will help you differentiate your product and get ahead of your competitors, so don’t settle for anything but the best features. Product features – The embedded analytics features that a vendor offers are the essence of the product. Chartio Dashboards in Reveal.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.  They need something to run up their management and Finance chains for permission to buy our stuff. What About Our Customers?

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Haines-Group

OCTOBER 30, 2023

But when you have one in hand it’s worth great sacrifice and cost to get it into the product because these are the capabilities that are most differentiating and that create the most buzz with customers. Typically, if more than a half-dozen criteria are employed the subsequent feature rating process becomes too complicated to manage.

Analytic Tools 78

Analytic Tools Customer Experience Product Research Differentiation 78

The Product Coalition

APRIL 27, 2020

Retention, Word of mouth marketing (Better LTV:CAC) Product differentiation, top of mind recall ? Alternative financing Card controls? Budgeting options, pre-approvals, spend management (for businesses) The Banks Interchange Revenue sharing ? Let’s look at the value co-branded cards add to each of these parties. Higher avg.

Branding 78

Branding Reporting Tools Banking Customer Experience 78

ProductPlan

DECEMBER 7, 2022

What is a finance product manager? Like a product manager in any other industry, a finance product manager is responsible for the success of a product or portfolio of products. Let’s be clear about how we define a finance product manager. Let’s be clear about how we define a finance product manager.

Finance 52

Finance Product Management Product Manager Government 52

Mind the Product

SEPTEMBER 14, 2018

The problem in managing innovation arises because companies don’t understand the differences in levels of uncertainty at different time horizons of the product lifecycle. To innovate effectively, you have to be able to differentiate between the known and unknown problems you are trying to solve, and adjust your operations accordingly.

Customer Experience 165

Customer Experience User Testing Customer Feedback Product Research 165

ProductPlan

OCTOBER 4, 2022

Competitive intelligence for product management. The sales team wants the nitty-gritty details of a competitor’s pricing and terms (tactical), whereas finance needs to understand the total projected market size over the next five years (strategic) to triangulate revenue forecasts shared with investors. Get collaborative.

User Testing 52

User Testing Customer Feedback Research Software Feedback Software 52

Intercom, Inc.

SEPTEMBER 21, 2022

Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. Plus it’s an amazing way to differentiate against the competition. It’s highly configurable , allowing agents, teams, and managers to set up the Inbox just the way they want. Which grows loyalty….

Research Software 118

Research Software User Testing Customer Experience Vision 118

eG Innovations

MARCH 16, 2023

HCINFO offer competitive differential offerings through their strong engineering excellence and experience in building whole solutions leveraging best-in-class network, security, server, storage, software as well as infrastructure technologies. Q: What product differentials does eG Innovations offer to the South Korean market?

Enterprise 52

Enterprise Banking Dashboard Differentiation 52

BrainMates

MARCH 6, 2018

This blog is a transcript of part of that meetup, focusing on why we need Product Management. Rich Mironov presenting on why we need Product Management. Why do we need a Product Management team? I have 30 years in Silicon Valley product management, so this isn’t a new thing. Shortest path to short term revenue.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Intercom, Inc.

NOVEMBER 3, 2022

Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand. It’s a lot easier to manage shifts, schedules, and workloads if that orchestration gets built from the start. Natasha: For sure.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Intercom, Inc.

OCTOBER 7, 2020

Imagine you are running a product management application that sells access to its product on a per seat basis. Great customer support can act as a clear differentiator in your sales and marketing efforts. Economies of scale. Each additional seat sold costs you almost nothing from an infrastructure perspective. Support to distinguish.

Customer Experience 196

Customer Experience Differentiation Branding Positioning 196

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Finance allocates your cost, but finance also models the impact of what you do.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Finance allocates your cost, but finance also models the impact of what you do.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Alchemer Mobile

OCTOBER 22, 2019

So, what actually differentiates a good UI design from a bad one? Bright animations might be overwhelming and irritating in a finance or stock exchange app, just like a plain design may not be the best choice for a dating app. The choice can be quite diverse. Focus on the app’s purpose and end-customer experience.

User Testing 133

User Testing Customer Experience Weak Development Team UX 133

The Product Coalition

OCTOBER 28, 2019

One of CarMax’s core values is “We Put People First,” and we believe the only way to create a differentiated and impactful customer experience is to see this experience from the perspective of the customer. Digital Second’ what are your thoughts on products role to leverage the voice of the customer to build impactful product experiences?

Product Strategy 60

Product Strategy Strategy Customer Experience Finance 60

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. Their portfolio includes renowned clients such as IBM Global, AVON Global, VISA, and ICBC, spanning various sectors such as entertainment, banking, finance, crypto, insurtech, and retail. Client reviews can offer insights into their reputation.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Andrew Chen

JUNE 3, 2019

get big — and it’s not the right way to finance the vast majority of new companies, many of whom are more focused on smaller markets or slower growth business models. It also tells you why, as an entrepreneur, that investors are so focused on network effects, high margins, technology differentiation, a 10X product experience, etc.

Startups 109

Startups Reference Books Finance 109

Reveal

OCTOBER 14, 2021

Modern analytics applications like embedded analytics solutions enable non-technical users to manage and work with data themselves by providing self-service and modern architecture capabilities. These tools make your app stickier and allow you to differentiate yourself from competitors. What Is a Modern Analytics Application?

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59