The Product Coalition

SEPTEMBER 6, 2021

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. There are many things to take from it, but I mainly took the fact that you need to think about the customers from their point of view. Is it a great one?

Customer Experience 156

Customer Experience User Testing Customer Feedback Data Visualization 156

The Product Coalition

AUGUST 13, 2023

But to truly solve customers’ problems, founders and product leaders must think beyond what they already know about the product. How to solve a certain customer problem? I’d get off the plane and there’d be 5,000 high school kids cheering my name with cars welcoming me to the country. Evolution is much easier than revolution.

Customer Experience 113

Customer Experience User Testing Generative AI Books 113

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic. But what happens when there are shades of grey?

User Testing 102

User Testing Workshop B2B Leadership 102

The Product Coalition

MAY 1, 2022

I bet with this last name he must have thought about creating such a game long before he actually did it. I realized that this is something that I do whenever I’m helping my consulting customers or the CPO Bootcamp participants to make strategic decisions. about the market, the customers, the product, the business, the plans ahead?

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User Testing Customer Experience Product Research Definition 155

Product Innovation Educators

FEBRUARY 22, 2021

In a few weeks, the name of this podcast will be changing to Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming. ” The logo will look the same—just the name is changing. . ” The logo will look the same—just the name is changing. .

Customer Feedback 82

Customer Feedback User Testing Customer Experience Product Management 82

Userpilot

MARCH 23, 2022

If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. There’s much more to NPS than sending users a customer feedback survey. Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. The short answer is YES.

Product Research 84

Product Research Feedback Software Analytic Tools Research Software 84

The Product Coalition

FEBRUARY 14, 2022

How many times have you heard the phrase “It’s research, it will be ready when it’s ready”? Unlike what might be implied from the name, the lecture Itai gave discussed writing requirements for functionality that included estimates (in Hebrew), which were features that gained popularity back then. Here’s how. they are Ph.D.’s

User Testing 136

User Testing Data Visualization Product Management Product Manager 136

The Product Coalition

DECEMBER 6, 2023

When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. I sat with an entrepreneur who was helping me with market research for the work I do with startup founders and explained to him what I do. Photo by Nonki Azariah on Unsplash Last week I had a pleasant surprise.

Product Strategy 107

Product Strategy Research Software Strategy User Testing 107

The Product Coalition

OCTOBER 26, 2020

When it comes to the actual work products that product managers deliver: wireframes and user stories. considering all relevant points of view including the customers, the market, and the company itself. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an When do they feel that they can no longer do it themselves?

User Testing 126

User Testing CTO Definition Product Research 126

The Product Coalition

DECEMBER 17, 2023

Since we played in the e-commerce search space, the list included almost exclusively e-commerce search engines, and one was a generic search engine that seemed to be a good fit for e-commerce apps. I could start comparing features and value statements, but there was a problem: I never met any of these names as part of our sales cycle.

Technical Review 119

Technical Review Weak Development Team User Testing Systems Review 119

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. You want to reduce the scope of your question to: “What are the things we can change in our behavior or our users’ behavior that might make our customers more satisfied?” Here are five quick takeaways: Narrow your definitions.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

The Product Coalition

OCTOBER 25, 2021

the research articles, the important topics and revelations, and as you move towards the end, the articles become lighter: interviews with celebrities, lifestyle pieces, and so on. Last week, one of my customers consulted with me on what is the best metric to trace for the migration from an old system to a new one.

User Testing 164

User Testing Magazine Product Research Research Software 164

The Product Coalition

JANUARY 16, 2022

I recently started working with a new consulting customer who offers digital courses over their unique platform, and one of the questions that they asked in the first session was whether or not the content was part of the platform. some user-related and others very technical that aimed at making the whole process as seamless as possible.

Roadmap 151

Roadmap Data Visualization Customer Experience User Testing 151

The Product Coalition

FEBRUARY 27, 2022

Only among my consulting customers , two companies recently hired a new VP of Product. By the way, while the tips here address specific challenges that product leaders face, many of them would apply to any kind of leadership position, and even to non-leadership positions, so feel free to forward it to friends who are currently on the move.

Weak Development Team 136

Weak Development Team Leadership Data Visualization Positioning 136

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

The Product Coalition

FEBRUARY 4, 2024

Your product’s value needs to be defined, delivered, and perceived as such by your customers. If this isn’t challenging enough, what your customers want and need varies based on their profile and maturity with your product. Do all of your customers use it the same way and for the same purpose? Likely not. automatic reports).

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Framework Reporting Tools Definition B2C 122

The Product Coalition

JANUARY 5, 2021

Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue. The self-service model.

Feedback Software 90

Feedback Software Research Software Reporting Tools Onboarding KPIs 90

The Product Coalition

FEBRUARY 1, 2022

Some people swear by the name of it, while others disregard it completely. Here are three reasons that companies often use to explain why PLG is not a good fit for them. It seems as if the decision to go with PLG depends on the product, but it actually depends much more on the target customers and their buying preferences.

B2B 156

B2B User Testing Enterprise Demo 156

Userzoom

DECEMBER 10, 2019

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. Lee: So we’re gonna talk about democratizing research. There are structures. Show of hands?

UX 84

UX User Testing Product Research Research Software 84

The Product Coalition

MARCH 27, 2022

The reason it took so long is that finding the right product strategy is a bidirectional dance with the market , and we need to take the new strategy attempts to the market and see our potential customers’ feedback before we can get any insight on how it works and go back to the drawing board to make it better and more precise.

Customer Experience 132

Customer Experience Product Research User Testing Data Visualization 132

Gainsight

NOVEMBER 20, 2019

An approachable best-seller that will expand the way you think about applications of research. A step-by-step strategy for new and seasoned PMs alike to learn how to build products customers will love. By understanding how our brains function, we gain a better understanding of our users’ brains as well. Deviate —Beau Lotto.

Books 80

Books Blog Feedback Software User Testing 80

The Product Coalition

MAY 15, 2022

I am a grown woman who can handle a good compromise in the name of true love. One area that I have recommended using this technique in the past is with understanding the desired solution for customer problems before applying any specific technical or resource-related constraints. But I don’t want to be convinced?—?in

Definition 113

Definition Agile Travel User Testing 113

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Users could of course listen to all of them inside of Spotify. Mock PMM Interview: Market Sizing Learn how to think about things like total ad revenue per user, per year. How many sessions are Android users engaging in every day?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

MARCH 8, 2020

I use the term mentoring very broadly since what I am usually doing with my customers is a combination of consulting, mentoring and coaching. Here are 4 reasons why every VP Product needs a mentor: Reason #1: Keep an eye on reality When we start a new leadership role?—?especially Some of my customers call me their product shrink.

Customer Experience 79

Customer Experience Leadership Consulting Definition 79

Crafty CTO

APRIL 12, 2020

” A case in point: if you search the Shape Up ebook for “agile,” you get one lonely match (in Jason Fried’s Foreword ): Likewise, just one match if you search for “scrum” and “methodology.” ” In all cases, the point being made is, “Shape Up isn’t one of those!

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Agile Weak Development Team Customer Experience User Testing 52