Mind the Product
SEPTEMBER 19, 2023
Featured Links: Follow Randeep on LinkedIn | NHS COVID-19 app | Gov.UK NHS Covid-19 App Privacy Notice | Understanding the Impact of Covid-19 on BAME Groups NHS Data Report #mtpcon London 2023 is set to be an inspiring event. The speaker line-up is shaping up nicely and tickets are selling fast. Join us for our smash-hit conference on 20 October.
Modus Create
SEPTEMBER 19, 2023
We’re excited to announce a new team member who will continue to grow the exceptional service Modus Create provides our clients. Mike Dobbs has joined the growth team as Vice President of Sales. In his new role, Mike will lead Modus’ sales efforts and work closely with the executive team to accelerate the company’s growth. Mike’s extensive expertise in sales leadership and digital transformation will further bolster our client service organization.
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Mind the Product
SEPTEMBER 19, 2023
What if you cannot touch or feel your product? What if your product is more than a product? What if your product is the experience itself? Let’s start with a step back and review the age-old definition of Product. In its essence, a product can be defined as a tangible or intangible item or entity Read more » The post The experience IS the product appeared first on Mind the Product.
Userpilot
SEPTEMBER 19, 2023
As your business grows and your focus shifts from acquiring new customers to retaining existing ones, churn prediction becomes an invaluable tool in your toolkit. Accurate churn prediction models help you improve the customer experience and prevent voluntary customer departures. The result is a decline in the churn rate and an increase in customer retention.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Amplitude
SEPTEMBER 19, 2023
Learn all about an important website metric: bounce rates. What is a bounce rate? What's a good average bounce rate? How might you improve yours? Learn more here!
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Gocious Blog
SEPTEMBER 19, 2023
In today's technology-driven world, the products we use every day are an increasingly complex mix of software and hardware components. Developing these modern products requires multiple resources, including personnel and components, to build them; systems engineering is the process that brings these different resources together to create a finished product.
Business of Software Conference
SEPTEMBER 19, 2023
We know you sometimes have so much on your plate you just don’t get around to things – especially with so many aspects to factor in. So we’re making your life one little bit easier with a limited number of tickets which INCLUDE either a 3 night or 4 night stay at the Marriott City Center Hotel just across the square from the conference venue in Raleigh this fall.
Usersnap
SEPTEMBER 19, 2023
Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! With AI-powered customer insights, you’re not just serving customers; you’re creating experiences, building connections, and crafting success stories.
TurnKey Labs
SEPTEMBER 19, 2023
The Latin America software industry is experiencing a remarkable transformation, rapidly evolving into a global hub for software development and innovation. In an era where technology knows no borders, Latin America has emerged as a powerhouse in the software sector, harnessing its vast talent pool and embracing cutting-edge technologies.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Bryce York
SEPTEMBER 19, 2023
The official Slack AI product looks great, but with limited access and add-on pricing, I decided to open-source the version I built in September 2024. If you’re anything like me, you’ve been carefully following the rapid evolution of AI technology, particularly LLMs. As a product leader, it’s essential to keep your finger on the pulse, but when things are moving so fast, it’s not easy to stay up-to-date without giving up all your nights and weekends.
TurnKey Labs
SEPTEMBER 19, 2023
In an era where technology knows no boundaries, the concept of building a remote tech team has taken center stage in the world of business. Remote work has not only become a viable option but often a necessity, allowing companies to tap into global talent pools and scale their operations like never before.
CardBoard
SEPTEMBER 19, 2023
Ever open your fridge and think, “This looks like a disaster zone?” You’re not alone. You might have seen this TikTok video where a family uses Kanban to turn their fridge from chaos to order. It’s not just a fun video, it’s Kanban in action. And it’s not just for cleaning fridges. @_jewelsie_ Do you understand what your spouse does at work?
Gainsight
SEPTEMBER 19, 2023
Customer success is no longer an afterthought—it’s a strategic imperative. To ensure your customers are not just satisfied but thriving, you need the right tools in your arsenal. Enter the Customer Success Platform, a multifaceted solution designed to empower your team and drive customer satisfaction. But with so many options on the market, how do you choose the perfect fit?
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Userpilot
SEPTEMBER 19, 2023
No-code growth is a method of achieving product-led growth (= using your own product as a lever and revenue growth channel) without coding, using no-code tools. It essentially allows people like product managers, product marketing managers or marketers (who may not necessarily have a background in engineering) to create e.g. in-app onboarding experiences, optimize signup and onboarding flows etc. in order to achieve higher conversion rates, user activation rates – and in the long run ̵
Centercode
SEPTEMBER 19, 2023
Centercode co-founder and Sr. Test Manager Mike Fine joins us to discuss his years in beta testing and expert tips for success.
Userpilot
SEPTEMBER 19, 2023
A product walkthrough is an interactive tutorial that guides users on how your product operates and what features it offers. They often use a combination of different UX patterns, like modals, tooltips, hotspots, etc., to demonstrate how your product works. Product walkthroughs are essential for users to achieve the Aha! moment and continue using your product in the long run.
Bryce York
SEPTEMBER 19, 2023
If you’re anything like me, you’ve been carefully following the rapid evolution of AI technology, particularly LLMs. As a product leader, it’s essential to keep your finger on the pulse, but when things are moving so fast, it’s not easy to stay up-to-date without giving up all your nights and weekends. At Tatari, we recently decided to have a hackathon to get our hands dirty with these tools, and I decided to open the code editor and get my hands on the keys for a change of pace.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Userpilot
SEPTEMBER 19, 2023
Product tours are an essential way of showing users the features they need to engage with in order to activate and get value from your product. They’re vital tools for SaaS businesses because of how much their usage correlates with financially important metrics like activation, retention , and feature usage. You should avoid building linear, top-down product tours.
The Product Coalition
SEPTEMBER 19, 2023
The world of gaming is undergoing a transformation like never before, and at the heart of this evolution lies Web3 gaming. Just as the Internet changed the way we interacted with games, Web3 is redefining the entire gaming experience. It’s essential to delve into the roots of this revolution to truly grasp its potential. Web3 gaming didn’t emerge overnight; it’s the result of years of innovation, experimentation, and a dash of visionary thinking.
Userpilot
SEPTEMBER 19, 2023
Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This information is used by teams to optimize their product or service to improve user experience. Why is Product Analytics important? Product Analytics provides actionable insights into how users interact with a product.
The Product Manager Coach Blog
SEPTEMBER 19, 2023
In the intricate world of product management, a compelling product vision isn’t just a “nice to have” – it’s a necessity. When Steve Jobs introduced the iPhone, he didn’t just talk about a phone. He introduced a vision – ‘an iPod, a phone, and an Internet communicator.’ That vision changed the mobile industry forever. Your ability to craft, hone, and communicate a product vision can significantly influence the success of your product and, in turn, your career.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
Userpilot
SEPTEMBER 19, 2023
Product-led growth (PLG) is an approach toward organizational growth that focuses on using the product as the primary driver of growth. A product-led growth strategy allows users to experience the product right away without jumping through hoops of advertisements, marketing strategies, and plans before starting the engine. To achieve this, PLG companies usually have a free trial or a freemium pricing model to get potential customers through the door.
Userpilot
SEPTEMBER 19, 2023
SaaS analytics are data points used to track customer behavior across all customer journey stages. It helps SaaS companies understand how users interact, why they might leave, and ways to keep them engaged, ultimately leading to data-driven decisions and higher customer retention. Why is SaaS Analytics important? SaaS Analytics is critical for subscription-based businesses aiming to optimize their operations and grow.
Userpilot
SEPTEMBER 19, 2023
User guides are in-app resources that help customers get acquainted with the product or its features and assists them throughout their journey. They can include interactive walkthroughs, product tours or different formats of UI patterns such as tooltips, checklists, banners, checklists, hotspots to educate customers on the product, drive engagement and product adoption.
Userpilot
SEPTEMBER 19, 2023
User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up for a product, completing an onboarding checklist, upgrading the account, filling out a micro survey, and canceling the subscription. Why is User Engagement important? Every product manager wants to see how customers enjoy using the product and how much value they see in it.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Userpilot
SEPTEMBER 19, 2023
Self-serve support is when users are given the resources they need to solve their problems and achieve their goals on their own without having to contact a support agent. Self-serve resources include chatbots, knowledge bases, FAQs, in-app guides, walkthroughs, video tutorials, etc. Why is Self Service Support important? Self Service Support empowers users to find solutions to their problems without contacting customer service, saving both time and resources.
Userpilot
SEPTEMBER 19, 2023
Let’s start with one question: why do you need a PLG funnel? The simple answer is that it combines product management , customer acquisition, and customer success into a unified product-led growth collective that your sales teams and the entire company can get behind. In this guide, we’re going to explain what a PLG funnel is, which types you should use, and how product-led companies can leverage it to achieve sustainable growth!
Userpilot
SEPTEMBER 19, 2023
Onboarding new customers is the process new users go through to set up and begin using your product. It covers the entire funnel, from initial sign-up to product activation and adoption. When onboarding new customers you aim to deliver value to your customer as early as possible — in their first use, if possible. Why is Onboarding New Customers important?
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