Sat.Oct 05, 2019 - Fri.Oct 11, 2019

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Mental Health as a Product Person – Let’s Talk

Mind the Product

Today is World Mental Health Day , and as we both struggle with mental health it’s a good opportunity to speak out and reflect on the issue of mental health at work. In this blog we’ll share our own personal experiences, and consider how mental health problems such as imposter syndrome, anxiety, depression, or stress affect us as product people.

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Product management, fast and slow

Intercom, Inc.

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. However, the book that has given me the most insight into the nature of my work is somewhat unlikely – psychologist Daniel Kahneman ’s non-fiction bestseller Thinking, Fast and Slow. “Our brain has two very distinct modes of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, consciou

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User “Choose Your Own Adventure” Stories: A Creative Research Deliverable You’ll Actually Have Time to Execute

dscout People Nerds

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Making it Official: When to Hire for Product Ops

ProductCraft

While product operations has been around in some shape or form for years, the title itself is currently on the rise. In fact, nearly 5,700 individuals on LinkedIn have “product operations” in their job titles. With so many organizations working to bring on this role, now might be a good time for your product team. Read more » The post Making it Official: When to Hire for Product Ops appeared first on ProductCraft by Pendo.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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What Your Executives Want to See When You’re Presenting Your Roadmap

ProductPlan

As a product manager who now sits on the other side of the table as an executive, I’ve had lots of experience both presenting executive-facing roadmaps and receiving those presentations. I understand how much thought (and possibly anxiety) goes into these roadmap presentations. They’re the culmination of months of work, customer conversations, and experience.

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The importance of knowing user intent when conducting behavior analysis

Userzoom

When trying to understand customer behavior on your website, a true intent study can help you uncover your visitors’ intentions. This should help answer questions such as, “Why are they coming to the site?” and “What are they trying to do?” Web analytics solutions, such as Google Analytics, will provide statistics on web traffic including number of visitors, page views, bounce rates, where visitors are going etc, but does not answer the why question i.e., the purpos

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Product Roadmap Prioritisation

Roman Pichler

Before You Start Prioritising …. Before you order the roadmap items, double-check that you have a validated product strategy in place. You should be able to confidently say why users would want to use your product and why it is worthwhile for your company to invest in it. In other words, you should have valid answers to the following questions: Which user problem will the product solve, or which benefit will it provide?

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The User Research Primer

UserInterviews

9 thoughtful answers to the internet’s most frequent questions about UX research.

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Contextual Onboarding: What is it, and Why Should I Care?

Userpilot

We talk a lot about contextual onboarding here at Userpilot, but we realized that a lot of you might not quite understand what it is. This article is going to tell everything you need to know about contextual onboarding: What is it? Why do you need it? How do you add it into your product? We’ll also share some of the best contextual onboarding examples along the way.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Differences between PM (Product Manager) vs TPM (Technical Program Manager)

PMLesson's Ace the PM Interview

So, what’s the difference between a Product Manager (PM) and a Technical Program Manager (TPM)? While Product Managers and Technical Program Managers often work closely together and share project ownership, they generally have different sets of responsibilities that require different skill sets and ultimately, different strategies for interview prep.

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What makes a good product manager? 10 PM thought leaders weigh in

ProductBoard

What makes a good product manager? To answer this commonly asked question, we decided to turn to the experts — thought leaders of the product management world. If anyone knows what makes a good product manager, it’s them. The advice we collected spans the skills, mindsets, and even specific hacks that product managers need to excel at their jobs. Without further ado, here are their thoughts.

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From customer problems to product features: how to use feedback to create a roadmap

Mixpanel

One of the best things I learned at Amazon was that customers are always “beautifully, wonderfully dissatisfied,” and no matter what you give them, they’ll tell you why it doesn’t work for them. These customer requests or complaints—we call them “product gaps”—are a true gift if you effectively capture and prioritize them. At Mixpanel, we’ve developed a system where everybody in a position to talk to a customer can log a product gap.

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How to Be An Inclusive Leader With Jennifer Brown – Masters of Product Management

Sequent Learning

How an Inclusive Culture Leads to Better Innovation, a Discussion with Jennifer Brown. Meet Guest: Jennifer Brown. Jennifer Brown is a leading diversity and inclusion expert, dynamic keynote speaker, best-selling author, award-winning entrepreneur and host of The Will To Change podcast, which uncovers true stories of diversity and inclusion. As the founder, president and CEO of Jennifer Brown Consulting , Jennifer’s workplace strategies have been employed by some of the world’s top Fortune 500 c

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Five Steps to Positioning Your Product

Mind the Product

If building products is hard, positioning your product is harder. No matter what you build and sell, how you position your product dictates what you do. How you prioritize, marketing campaigns, sales strategy, it all changes based on how your product is positioned. So where do you start? How do you position your product? Step 1: Understand why Your Customers use Your Product.

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Empowering the Product Troika

ProductCraft

As the ancient proverb says, it takes a village to build a product. Well, it doesn’t actually say that, but the point still stands. Products, especially well-designed and innovative ones, aren’t built by a single contributor. So, who does build them? A product manager, a designer, and an engineer. Three drastically different roles working together, Read more » The post Empowering the Product Troika appeared first on ProductCraft by Pendo.

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Migrating Customers to New Technology, Products, Platforms

bpma ProductHub

by Davide Cis and Neil Baron – We tackled the subject of migrating customers to new technology, products and platforms (migration henceforth) at our August Product Executive Forum (PEF), where experienced product management and product marketing professionals from the Boston area meet to discuss shared challenges and find innovative solutions.

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Communicating the value of content design

Intercom, Inc.

As a content designer, I often struggle to explain my role. The job is notoriously difficult to define, it looks different at every organization, and it has a ton of overlap with other roles. Content design is practiced by people with a dizzying array of job titles: product designers, UX designers, content strategists, interaction designers, information architects, technical writers, engineers, product managers, etc.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How to Communicate Product Priorities to Management

The Product Guy

Guest Post by: Tiago Resmini (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Erdem Ay ]. A common thing in product management is business leaders (like the head of product or the CTO) not having clear sight of every problem happening with a product or one specific part of a product. That happens because they are not include on the day-to-day routines of each squad that manages that product (obviously), so in many cases the most important channel they have to access that kind of in

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Product Positioning Tip 6 of 7: Structuring a Positioning Presentation

Product Management University

You’ve surely experienced this scenario. You’re inquire about a product or service. A salesperson contacts you. The first thing they talk about are the benefits of doing business with their company. Your primary interest on the other hand is to discuss your own situation first. The Playbook : Keep this in mind when creating presentations for marketing and sales events.

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Shape Up – Ryan Singer on The Product Experience

Mind the Product

Basecamp is well known for its approach to product development – after starting out as an agency (37 Signals), it realised that the tools it used to manage its own projects would have value for others. What followed was a bootstrapped journey to creating an entire suite of products, using Basecamp’s own approach on how to work well together.

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Louis Rosenfeld on how UX design can close the gaps between people

Intercom, Inc.

? ?. You’ve probably heard the parable of the six blind men and the elephant: One touches the trunk and says, “It’s a snake.” Another, touching a leg, disagrees: “No, it’s not! It’s a tree.”. Another feels the ear and mistakes it for a fan. The one touching the body is sure he’s run into a wall. The one with tail in hand knows he’s holding a rope. And the last one, with his hand on a tusk, is certain he’s touching a spear.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Accountability, the road to failure

The Product Coalition

Responsibility vs Accountability & The Trust Paradox of Self-Organising Teams “Failure is an attitude, not an outcome.”?—?Harvey MacKay Photo by Luke Stackpoole on Unsplash Something which I’ve found very profound after leaving the military (albeit, I wasn’t in for very long) and working in the corporate world is the idea of “accountability”?—?

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Product Positioning Tip 5 of 7: Include Emotion

Product Management University

Take a minute and go read a few of your product web pages or a piece of product literature. They’re well-worded, proper and grammatically correct, which also means they probably lack emotion. In this day and age where buying decisions are 50-80% made (depending on the study) before prospects ever engage, establishing an immediate emotional connection is a must.

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The Power of Experience Mapping by Gerard Dolan

Mind the Product

Gerard Dolan is a Customer/User Experience and Product Design Consultant. In this Toronto ProductTank talk he illustrates the power of experience mapping, answers the questions of what it is, why we do it and the value of doing it by exploring: The types of experience maps. The experience mapping process. Watch the video to see Gerard’s talk in full.

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The Modern Product Team & Data Science

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Best Way to Find Competitors

The Product Coalition

Business is based on competition. If you want to suceed you need to identify your competitors. Here are the best methods to do it. Continue reading on ProductCoalition.com ».

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Pragmatic Live Transcripts (Prioritizing Your Product Launch)

Pragmatic Marketing

Listen to the podcast episode here. Rebecca. Hello and welcome to the Pragmatic Live podcast series where we tackle the biggest challenges facing today's product management, product marketing, and other market and data driven professionals with some of the best minds in the industry. I'm Rebecca Kalogeris, Vice President of Sales and Marketing at Pragmatic Institute, and your host for this episode.

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Design Led or Designer Led? By Liam Casey

Mind the Product

On World Product Day 2019 Liam Casey from ski-school platform flaik delivered a talk called “Design Led or Designer Led” to ProductTank Brisbane. The talk gave careful consideration to how design and product can integrate with strategy to produce the right kind of alignment for the company and outcomes for the customer. We had so much positive feedback after World Product Day that we asked Liam to present his talk again so we could live-stream it to ProductTanks in Sydney and Melbou