The Product Coalition

SEPTEMBER 27, 2022

As a freshman NCAA swimmer, I was excited and terrified for the first team meeting. Yet minutes in, the coach had calmed the team, taken command, and started setting the path forward. The product strategy acts as the playbook for the team, taking them to victory. err I mean product team, as they execute. How to win.

Weak Development Team 128

Weak Development Team Product Strategy Strategy Vision 128

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Mind the Product

MAY 10, 2019

Throughout his long career, Kenneth Chin, now the Chief Product Officer for Seek Asia, has worked with and led product teams around the world, including the US, UK, Australia, and across Asia. This is one of the core behaviours in many individuals and teams across Asia, and it can have interesting effects. Conflict Avoidance.

Weak Development Team 125

Weak Development Team Product Research Research Software Presentation 125

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

Weak Development Team 99

Weak Development Team Development Product Research Technical Review 99

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

The Product Coalition

JANUARY 11, 2023

Watch a sporting event, however, and it is hard to deny some moments that are clear swings of energy and confidence from one team to the other. What often defines the success of a game and a sports team is how well they take advantage of these momentum-changing moments. Team members not only pick up on it, but they also mimic it.

Product Management 139

Product Management Product Manager Weak Development Team Management 139

ProductPlan

SEPTEMBER 10, 2021

As we get more comfortable, we keep doing it to get the same positive outcome. And for product managers, it’s important to develop your own atomic roadmapping habits. . Learn how to set up your roadmap for success: Building New Habits and Breaking Bad Ones. Good habits make us more productive and efficient.

Weak Development Team 52

Weak Development Team Roadmap Development Framework 52

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

UX Studio

FEBRUARY 15, 2023

No matter how good your portfolio or your work are, the interview is a key part of landing a great UX position. As a team lead, one of my responsibilities is taking part in the recruitment process. I’ve been on good interviews and I’ve been on quite a few bad ones as well. And it’s not only about making a good impression.

UX 108

UX User Testing Weak Development Team Presentation 108

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies. Book the demo!

User Testing 85

User Testing Data Visualization Feedback Software Research Software 85

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. But with so many potential ideas to pursue, how do you know which ones are worth pursuing?

User Testing 139

User Testing Feedback Software Product Research Research Software 139

Userpilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Now let’s go over how you can improve and create positive customer perception: Personalize customer experience : Segment user base and design relevant product experiences for each.

Feedback Software 88

Feedback Software Analytic Tools User Testing Customer Feedback 88

Userpilot

MAY 29, 2024

” Nir’s work focuses on how technology and products can be designed to create positive habits in users. Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Included in the top 5 best personal development books of the year by Audible.

Books 93

Books Research Software User Testing Customer Experience 93

Mind the Product

MAY 27, 2019

At ProductTank Montevideo (Mvd) we celebrated World Product Day earlier this month with a presentation from an awesome product leader, VP of Product Strategy at Rootstrap, Neville Reeves. Presenting the solution, he said: “This is organization as a product.” Empower teams so they come up with solutions. Develop Your Pieces.

Weak Development Team 111

Weak Development Team Vision Presentation Strategy 111

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Why are customer touchpoints important?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Customer Experience 89

The Product Coalition

OCTOBER 5, 2021

Be with your team every day What they don’t tell you is that Product Management is not glamorous. It’s not about polished strategies presented to rapt audiences in the boardroom. Day-to-day you should be down in the trenches with your team, battling it out. Never be concerned about getting your suit dirty. Lesson #2?—?Do

Product Management 140

Product Management Product Manager Weak Development Team Management 140

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. This approach just doesn’t work.

Weak Development Team 60

Weak Development Team Analytic Tools Customer Experience Data Visualization 60

ProductPlan

MARCH 31, 2022

When it comes to the product team’s organizational structures and strategies, product operations is the hot new thing. More and more teams realize the value of having an operationally-focused professional. Teams must carefully consider if product operations solve the core problems and challenges.

Weak Development Team 52

Weak Development Team Data Visualization User Testing Feedback Software 52

Gainsight

DECEMBER 17, 2020

Growth teams manage reducing churn and improving retention. Even if the overall product experience is less than ideal, it can present nuggets and features useful to those particular users and keep them engaged longer. . That said, it takes quite a bit of time and investment to develop an effective onboarding strategy.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Weak Development Team 52

The Product Coalition

MARCH 8, 2024

The important basis is the development of a strategy for short- and long-term digital transformation based on business results rather than technology. Future-proofing your business Embracing digital transformation is not just about keeping up with the present; it’s about positioning your business for the future.

Enterprise 121

Enterprise Research Software Feedback Software Strategy 121

Mind the Product

FEBRUARY 20, 2020

Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. As a hiring manager, I want to hire great storytellers, s o the team can work towards a unified vision. . Use this article as a guide to polish your resume and improve your job-hunting prospects. Storytelling.

Data Visualization 154

Data Visualization Weak Development Team User Testing Product Research 154

Userpilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. A higher revenue growth rate generally indicates positive business performance.

Research Software 89

Research Software Feedback Software Analytic Tools Onboarding KPIs 89

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Stakeholder management and communication : Use ChatGPT to generate boilerplate emails and presentations for stakeholders. You may want to learn who your top competitors are, their value proposition , and their weaknesses.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Mironov Consulting

SEPTEMBER 22, 2020

Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Some frequent bad outcomes from this confusion: We never finish our MVP. No BS, no positioning, no obfuscation. Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

The Product Coalition

JULY 24, 2021

In my first article in this series, I posited that the only problem Agile has is that it’s too concise. I truly believe that our bad mental model i.e. expecting people to execute like machines is at fault here. Our problem in the Agile community could be captured in “great ideas in terrible packaging, and annoyingly presented”.

Agile 173

Agile Feedback Software Weak Development Team Customer Experience 173

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

JUNE 13, 2019

Sure, there are some junior positions out there that can be reached with a few months’ experience and a prestigious certification. However, most of the time professionals who undertake the transition aim to build the following story with their resume: their gradual acquisition of product skills across different positions and functions.

Positioning 60

Positioning Technical Review Product Management Product Manager 60

The Product Coalition

JUNE 9, 2023

This exchange unfolded over weak, black coffee in your typical, bland white-walled corporate conference room. Instead, I respond, “How can your team function without one?” They certainly don’t serve to dictate every move a team should make. Contrary to popular belief, their primary purpose isn’t to guide the team.

Roadmap 118

Roadmap Data Visualization Customer Experience User Testing 118

PMLesson's Ace the PM Interview

MAY 14, 2021

An engineering management position is not on the typical path of an individual contributor (IC) software engineer. Engineering managers will frequently consult with other product managers, engineers, and their teams while spending time in meetings, answering emails, and delivering presentations to upper management.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

ProductPlan

APRIL 9, 2019

A lack of trust from developers and engineers creates endless second-guessing, challenges and sometimes even a refusal to follow through on requests, which becomes a huge timesuck and morale destroyer. If the executive team doesn’t have faith in product management, ideas are likely to be ignored, plans overruled and cachet denied.

Weak Development Team 72

Weak Development Team Technical Review Customer Experience KPI 72

Mind the Product

DECEMBER 11, 2017

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers. Tension between designers and developers was palpable.

Weak Development Team 85

Weak Development Team Systems Review Customer Experience Software Review 85

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. How do we build and position a product that is nearly irresistible for the people we want to serve? Why does this happen?

User Testing 133

User Testing Product Research Research Software Customer Experience 133

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. 5-Second summary. What is psychological safety?

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132