Know when to ask for help with the 15 Minute Rule
Intercom, Inc.
FEBRUARY 4, 2020
Whether you’re a customer support representative or a product engineer, you will encounter issues and problems that you just don’t have the answer to. In these situations, you essentially have two options: You can try to persevere with the problem until you find a solution. Or you can ask for help when you realize you’re stuck.
Let's personalize your content