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Making time for what matters | Jake Knapp and John Zeratsky (authors of Sprint and Make Time, co-founders of Character Capital)

Lenny Rachitsky

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Whimsical —The iterative product workspace • WorkOS —The modern API for auth and user identity — Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time.

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485: How product managers can navigate “Big-Bet” transformations – with John Rossman

Product Innovation Educators

Joining us is John Rossman, who was an early executive at Amazon and led the launch of the Amazon Marketplace (which allowed third-party businesses to sell on Amazon). He is a four-time author including best seller “The Amazon Way” and “Think Like Amazon,” as well as a sought-after business advisor and keynote speaker.

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The Beautiful Mess by John Cutler

Mind the Product

John Cutler is a Product Evangelist at Amplitude who helps product teams to become happier and more effective. John describes an activity he facilitated for 75 companies over the course of one hour. John wanted to gain a better understanding of the ecosystem of attempted change. Watch the video to see his talk in full.

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10 Must-Read Onboarding Books for SaaS

Userpilot

Product-led Onboarding by Ramli John and Wes Bush highlights the importance of involving multiple teams in onboarding. Author: Emilia Korczynska is the Head of Marketing at Userpilot. The author injected humor into her anecdotes to make the book enjoyable and easy to read but ensured each had valuable insights. on Goodreads.

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Drive Employee and Customer Satisfaction with SLAs

Speaker: John Goodman, Vice Chairman, CCMC, Customer Care Measurement & Consulting

Join John Goodman, Vice Chairman of Customer Care Measurement and Consulting, author of Customer Experience 3.0, Let's empower our employees and give them the tools and strategies that will turn even the angriest customer into a loyal customer. and master customer rage for an insightful webinar on September 23rd.

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Creative Leadership by John Maeda

Mind the Product

In this opening keynote from #mtpcon Singapore , John Maeda, the Head of Computational Design + Inclusion at WordPress parent company Automattic, argues that this increasing complexity and speed can only be handled by bringing balance to our work – and that product people are best placed to lead the way.

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John Cutler shares a better way for product organizations to use data

ProductBoard

On our latest podcast,we welcomed product thinker John Cutler to discuss the important but complicated role of data in B2B product organizations. As you no doubt know, John is everywhere in the world of product.

Webinar 98
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Product-Led Onboarding: How to Turn New Users into Lifelong Customers

Speaker: Ramli John, Managing Director at ProductLed and Author

In this interactive, fun presentation and Q&A, Ramli John, author of bestselling book Product-Led Onboarding, will share a simple but powerful framework to get more users to experience a product’s "Eureka!" So, if their first date with your product is anything but silky-smooth, you risk losing out to the competition.