Mind the Product

SEPTEMBER 19, 2019

Mind The Product’s Slack channel is great for product management stuff and jobs (this isn’t an advert for Mind The Product , I promise) and I use MakerPad to hook in with indie founders, creators and entrepreneurs – I find I get a lot from the different perspectives. It’s worth checking out your local meet-ups too.

Feedback Software 105

Feedback Software Product Management Product Manager User Testing 105

Atomic Spin PM

SEPTEMBER 12, 2019

His posts are sharp, articulate, and worth a look : How to Formally Frame a Problem – Here, you can see Mike’s perspective on this topic. Other Thoughts on Consulting My colleague Mike has written on this subject as well. I think it’s an important enough concept that it warrants another post several years later.

Consulting 52

Consulting Development Management Management 52

Atomic Spin PM

SEPTEMBER 12, 2019

His posts are sharp, articulate, and worth a look : How to Formally Frame a Problem – Here, you can see Mike’s perspective on this topic. Other Thoughts on Consulting My colleague Mike has written on this subject as well. I think it’s an important enough concept that it warrants another post several years later.

Consulting 52

Consulting Development Management Management 52

Mind the Product

SEPTEMBER 3, 2019

By making the testing process a collaborative effort with customers, independent bodies, and regulators, we can increase the level of confidence in our perspective and bring trustworthiness to the industry in a collective way. We can work within this bias. The post Socially Preferable by Nathan Kinch appeared first on Mind the Product.

User Testing 91

User Testing Customer Experience Data Visualization Product Research 91

The Product Coalition

SEPTEMBER 11, 2019

The rose in this context acted as a gift to the perspective donor. Example of Reciprocation Effect The hare Krishna society used to ask for donations in public places with a lot of foot traffic. Their strategy included giving a red rose to the passing “potential donor” before requesting for donation.

Customer Feedback 60

Customer Feedback Strategy Development Marketing 60

Mind the Product

SEPTEMBER 19, 2019

Mind The Product’s Slack channel is great for product management stuff and jobs (this isn’t an advert for Mind The Product , I promise) and I use MakerPad to hook in with indie founders, creators and entrepreneurs – I find I get a lot from the different perspectives. It’s worth checking out your local meet-ups too.

Feedback Software 80

Feedback Software Product Management Product Manager User Testing 80

Amplitude

SEPTEMBER 3, 2019

The diverse perspectives you’ll encounter will challenge you to look at problems from new light in the context of building, launching, and growing products. Amplify is the conference for the experts, for the deep thinkers, for the Amplify is the conference for the experts, for the deep thinkers, for the product nerds hungry to learn.

Product Research 51

Product Research Feedback Loop Customer Feedback Data Visualization 51

ProductPlan

SEPTEMBER 3, 2019

We hope that by reading this post, you’re already in a better position to put these difficult moments into perspective when you face them. First, familiarize yourself with these harsh realities for product managers in advance, so they can’t blindside you.

Product Management 60

Product Management Product Manager Reporting Tools Data Visualization 60

DISQO

SEPTEMBER 24, 2019

And from that perspective, like experimenting, whether it’s from a data perspective or just trying to figure things out as you’re writing them and as you’re talking to people in the industry has always been really important to what I do.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

UX Studio: Product Management

SEPTEMBER 19, 2019

But if the development process is after the design process , we usually have to schedule post design meetings where we look at the product being developed from a UX perspective. Our goal is to have a great product as a reference, not a product which could have been great, if… Well, this is how we do it.

UX 84

UX User Testing Research Software Feedback Software 84

NextBigWhat

SEPTEMBER 5, 2019

These ideas are also looked at from the annual goals perspective. Our job isn’t to churn out features on the basis of direct customer asks. We then estimate the impact and effort of the ideas. The annual goals are in themes with measurable targets.

Customer Experience 40

Customer Experience B2C User Testing Customer Feedback 40

PMLesson's Ace the PM Interview

SEPTEMBER 24, 2019

However, try to zoom out and get some perspectives around this. It is scary and sometimes demoralizing to be grilled and pushed to be on your toes the whole day. It often feels as if this one interview, this one day will make or break your career. At the end of the day, this is just one interview, one company, and one job.

Product Management 64

Product Management Product Manager Weak Development Team Management 64

Userzoom

SEPTEMBER 5, 2019

Pros: Cheap from an overhead and compensation perspective. No (unless you’re working on a coffee related product or your family are customers). But it is feedback and it is cheap and relatively easy to gather. Easy to pick a place and walk in with a laptop. Surplus of coffee shops with wi-fi. You know where your coworkers sit.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

nulab

SEPTEMBER 11, 2019

The newbie approached from a periphery perspective and will have much lower levels of loyalty. They are far more likely to return to shop again due to the level of thought they put into making their choice the first time around. If, for example, a friend recommends a different site to them, there’s a high chance they’ll be swayed to switch.

Customer Experience 56

Customer Experience Research Software Reporting Tools Technical Review 56

UX Studio

SEPTEMBER 10, 2019

This lets you look at your company from a different perspective and imagine yourself in your customers’ shoes. After you’ve learned who you’re building your product for and where your company’s heading, define yourself. Treat your brand like a person. Do you present as: Friendly or professional?

Branding 63

Branding Weak Development Team Strategy Research Software 63

DISQO

SEPTEMBER 24, 2019

And from that perspective, like experimenting, whether it’s from a data perspective or just trying to figure things out as you’re writing them and as you’re talking to people in the industry has always been really important to what I do.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

And from that perspective, like experimenting, whether it’s from a data perspective or just trying to figure things out as you’re writing them and as you’re talking to people in the industry has always been really important to what I do.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

PMLesson's Ace the PM Interview

SEPTEMBER 24, 2019

However, try to zoom out and get some perspectives around this. It is scary and sometimes demoralizing to be grilled and pushed to be on your toes the whole day. It often feels as if this one interview, this one day will make or break your career. At the end of the day, this is just one interview, one company, and one job.

Product Management 40

Product Management Product Manager Weak Development Team Management 40

Amplitude

SEPTEMBER 25, 2019

For more perspectives on Product Ops, please join our panel from Microsoft, Auth0, Amplitude, Optimizely, and Pivotal for a free webinar/roundtable on October 1st, 2019. Toss in getting thrown into the deep-end, and having to mold a function from scratch, and you’ll have your hands very full.

Data Visualization 58

Data Visualization Customer Feedback Strategy Dashboard 58

Intercom, Inc.

SEPTEMBER 12, 2019

Dee: Do you think there’s any way to mitigate against people designing from their own perspective? Rooting out design bias. Because that’s almost human nature, isn’t it? Gerry: It is, but it shouldn’t be.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Intercom, Inc.

SEPTEMBER 11, 2019

To add a more recent perspective, I asked some of Intercom’s most promising sales professionals for the top lessons they learned from having successfully made the transition from SDR into closing roles. Advice from the real experts.

Feedback Software 33

Feedback Software Research Software User Testing Customer Experience 33

Amplitude

SEPTEMBER 19, 2019

So from that perspective, we are usually an insights kind of team. RA: Usually, quantitative research teams are resource constrained by the fact that there’s only so many quants around. I’m usually on small teams of one or two qualitative researchers. The issue is that we just can’t handhold everyone all the time.

User Testing 45

User Testing Data Visualization Product Research Research Software 45

ProductCraft

SEPTEMBER 10, 2019

As a product leader, you work to identify a problem and you engineer your product to solve it. A medical doctor does something remarkably similar: diagnose the root cause of the patient’s condition and treat it. But imagine your doctor says to you, “I see that you’re sick, so I’m going to prescribe this medicine.

Leadership 85

Leadership Engineering 85

ProductCraft

SEPTEMBER 25, 2019

Your product roadmap is one of the most important artifacts for keeping your team aligned with regard to deadlines and priorities. Unfortunately, a number of problems can plague even the most well-organized and maintained roadmap. And these issues tend to sneak up on you and your team, meaning you need to be diligent in keeping.

Roadmap 74

Roadmap User Testing Customer Feedback 74

ProductCraft

SEPTEMBER 9, 2019

Eat beforehand. Get there early. Bring a notebook. Don’t forget your business cards. There are a lot of suggestions out there about best practices for attending a product conference. Events like these can be really valuable for everything from making connections to learning about new tools to expanding your professional horizons.

Events 56

Events Education 56

ProductCraft

SEPTEMBER 20, 2019

Last week, the ProductCraft team headed to the Raleigh Convention Center to support our colleagues at Pendo as they put on their biggest event of the year: Pendomonium. For the third year running, hundreds of product and customer success practitioners headed to the conference to hear advice from experts in the field and network with.

Events 51

Events 51

Intercom, Inc.

SEPTEMBER 19, 2019

Number one, we just felt like from a branding perspective and from a brand-promise perspective, being on an.io There was another startup that was trying to build something on it, and so we had to settle on close.io. There were a couple of reasons why we kept negotiating for that domain name and tried to buy it.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Gainsight

SEPTEMBER 12, 2019

In this article, I’ll give my perspective on the importance of automated product instrumentation and the shortcomings of older methods still in use today. Sacrificing the user experience for more data. (If If your product analytics or engagement tool requires you to do any of these, that’s a red flag). Jump to a section.

Analytic Tools 14

Analytic Tools Data Visualization Customer Experience Customer Feedback 14

Product Management University

SEPTEMBER 20, 2019

In a nutshell, a solutions driven organization does everything from the customer’s perspective first. What are the biggest benefits of being a solutions driven organization versus product driven?

B2B 100

B2B Naming Messaging Customer Experience 100

Amplitude

SEPTEMBER 23, 2019

Great products are built with diverse perspectives. When every person on the team has their own project, you are a lot less likely to engage different perspectives. PS: Please spread the word on the Amplify inclusion program. Amplify is our annual 1-day conference in SF. This year it is being held on October 8th. It Takes Practice.

Technical Review 101

Technical Review Data Visualization Customer Feedback Customer Experience 101