Gainsight

APRIL 12, 2023

This article was originally published on SaaStr “I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” – Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSu

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

The Product Coalition

APRIL 11, 2023

“The clearer and more focused our mind, the more effective and insightful our decision-making becomes. Mindfulness is a powerful tool for cultivating clarity, focus, and insight.” — Janice Marturano Picture yourself staring at an opportunity with negative thoughts streaming through your head like an endless Netflix series. You want to engage. Yet, your brain is telling you to run.

Positioning 148

Positioning Product Strategy Strategy Presentation 148

Mind the Product

APRIL 11, 2023

We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it. Read more » The post Rerun: How to influence without power – Tim Herbig on The Product Experience appeared first on Mind the Product.

139

139

Product Management University

APRIL 10, 2023

(Artificial Intelligence) AI and product management is a white-hot topic that runs the gamut, from the countless benefits to product managers all the way to replacing product managers…and everything in between. As with any new technology, there’s a maturation curve. Nevertheless, it’s always fun to think, dream and speculate about what AI and product management might or might not look like when it’s all grown up.

Artificial Inteligence 147

Artificial Inteligence Product Management Product Manager Management 147

Advertisement

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

dscout People Nerds

APRIL 11, 2023

Running an unembedded team in UXR gives you the capabilities to have rigorous standards and run more lean. Here’s how you can approach it, no matter your current team makeup.

52

52

The Product Coalition

APRIL 13, 2023

Mitigate against risks that matter with this Pre-Mortem format Continue reading on Product Coalition »

Startups 113

Startups Agile Leadership Product Management 113

Gocious Blog

APRIL 13, 2023

Are you tired of missing important deadlines and struggling to align your team around your product milestones? Do you want to communicate key dates outside your team’s control and raise awareness of their impact on your roadmap? If so, you'll be excited to learn about the new "Events" feature on your roadmap.

Events 79

Events Roadmap Development 79

Mind the Product

APRIL 13, 2023

Having recently been offered a new product leadership role, Abigail Lloyd is in the throes of handing over my domain to a new product manager. Here are her 10 tips for developing useful handover documents that not only capture where the product is today, but also serve as an evergreen go-to reference for anybody wanting a contextual overview. Read more » The post 10 tips for writing good product handover documentation appeared first on Mind the Product.

Document 161

Document Reference Leadership Product Management 161

Alchemer Mobile

APRIL 10, 2023

Latest Mobile SDKs deliver new features and customizations By Mel Fox, Product Manager for Alchemer Mobile, and Vanessa Bagnato, Director of Product Marketing at Alchemer We’ve made some key enhancements to Alchemer Mobile (formerly Apptentive), which includes new features and improvements in the 6.0 versions of the iOS and Android SDKs. These new features are the direct result of customer requests and are available immediately when you upgrade to iOS SDK 6.1 and Android SDK 6.0.4 We continue to

Document 130

Document Product Research Reference Framework 130

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

The Product Coalition

APRIL 14, 2023

TLDR: In Motives to be Met , we learn what motivates our (ideal) customers to make a decision that helps us achieve our business and impact goals. This seems obvious, but it turns out many product people are wrong about what these motives are. I recently asked a PM what was driving people to trial his product, which is aimed at team leads to help them track performance on their teams.

Feedback Software 154

Feedback Software User Testing Analytic Tools Customer Feedback 154

NextBigWhat

APRIL 13, 2023

In today’s world, we are constantly bombarded with news and information from various sources, including social media, news outlets, and online platforms. While some of this information may be relevant and useful, a significant amount of it can be overwhelming and may not necessarily have an impact on our lives. This can lead to feelings […] The post News consumption: This framework will help you decide what to focus on and what to ignore appeared first on nextbigwhat.

Framework 123

Framework Information Product Management Product Manager 123

Mind the Product

APRIL 10, 2023

In this deep dive case study, Kirsten Mann, Chief Product Officer at Prospection, shares some learnings so far on the journey that their team to transition from a service-led to a product-led company. Read more » The post A case study: The journey to becoming a product-led company appeared first on Mind the Product.

Product Strategy 204

Product Strategy Strategy 204

Sachin Rekhi

APRIL 11, 2023

I've always felt that product design was a creative endeavor and the work that most moves our industry forward stems from practitioners who could easily be described as artists. Given this, I've often wondered whether one of the best ways to improve our craft as product designers would be to immerse ourselves in the best practices of artists at large.

B2B 91

B2B Books Reference Information 91

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Coalition

APRIL 14, 2023

If you enjoy problem-solving, are passionate about technology, and are always thinking of new digital products or ways to improve existing… Continue reading on Product Coalition »

Product Management 120

Product Management Product Manager Technology Management 120

Johanna Rothman

APRIL 10, 2023

Every minute, it seems as if someone is talking about how great ChatGPT is. It's going to revolutionize the world! I agree— I am sure AI will revolutionize the world. At some point. But I think it's going to remove all those busy-work jobs , not the jobs where we, as humans, offer value. Here's a short test to know if your job will survive the (somewhat) imminent AI revolution: Does your job require you to analyze something someone already did?

ChatGPT 100

ChatGPT Testing Consulting Article 100

Mind the Product

APRIL 14, 2023

In this ProductTank Prague talk, Jan Kaltoun, Chief Technology Officer at STRV dives into debt in the eyes of the developer and how to navigate tech debt. Watch the talk in full, or read here for a summary of his main points: What is tech debt to you? How did it affect you in your Read more » The post Tech debt in the eyes of the developer by Jan Kaltoun appeared first on Mind the Product.

CTO 168

CTO Development Technology 168

NextBigWhat

APRIL 12, 2023

Twitter recently launched its subscription-based service, Twitter Blue. The service offers several benefits to paid subscribers, including the coveted blue tick verification, additional customization options, and exclusive access to certain features. However, as more users flock to the platform to purchase Twitter Blue subscriptions, a concerning trend has emerged.

Product Management 98

Product Management Product Manager Management Management 98

Advertisement

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

The Product Coalition

APRIL 14, 2023

As a product manager, the most challenging aspect of the job has always been influencing and effectively communicating with those around me. ? From personal agendas to vendettas, individual opinions, power struggles, or politics, numerous factors can make it difficult to get people on board with your vision. Photo by Headway on Unsplash However, there’s another often-overlooked challenge that makes it even harder.

Product Management 114

Product Management Product Manager Management Management 114

freshtrax

APRIL 10, 2023

Font choice is one of the most important factors that go into great design. By utilizing the right font, a design can evoke powerful emotions and feelings. Developing a rich understanding of font classifications and how they are perceived by different audiences and cultures is crucial for effective typography and the overall aesthetic of a design. Just like Western typography, Japanese fonts can also be categorized and used to convey vastly different tones.

Magazine 98

Magazine Books Reference Naming 98

Mind the Product

APRIL 9, 2023

In this #mtpcon London 2022 keynote, Saielle DaSilva, Global VP of Design at StepStone and former Director of User Experience at Cazoo, explains through five f-words how we can add value, achieve alignment and make better decisions while creating a more inclusive and caring culture. Feelings Product managers deal with people every day. The mistake they Read more » The post SUNDAY REWIND: The F words of highly successful product organisations by Saielle DaSilva appeared first on Mind the Pro

User Experience 153

User Experience Customer Experience Product Management Product Manager 153

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. The implementation of VSM can bring about a variety of benefits for a software development team. Firstly, VSM will help streamline the software development process by removing inefficient practices that do not add any value.

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

Advertisement

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

The Product Coalition

APRIL 9, 2023

Effective Stakeholder Engagement is key to the product's success and one of the essential skills all product people should have.

Product Management 134

Product Management Product Manager Management Management 134

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together. However, the average customer retention rate by industry varies wildly.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

Mind the Product

APRIL 11, 2023

How has the Covid-19 pandemic impacted product managers who work in the e-commerce sector? Diogo Pinho Product Team Manager for SIBS shares his insights in this guest post. Read more » The post E-commerce product management during Covid-19 appeared first on Mind the Product.

Product Management 152

Product Management Product Manager Management Management 152

Product Innovation Educators

APRIL 10, 2023

The steps in ranking and valuing Jobs-to-be-Done—for product managers We have talked a few times about Jobs-to-be-Done in past episodes. It is a customer discovery tool for uncovering the unmet needs of customers—the tasks they want to complete or objectives they want to achieve. When using this approach, we may find the customer has multiple Jobs-to-be-Done and each job has a variety of attributes.

User Testing 91

User Testing Healthcare Product Research Artificial Inteligence 91

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

ProductPlan

APRIL 12, 2023

Today, ProductPlan is officially launching a brand new Product Discovery tool available exclusively to our Enterprise customers. With Product Discovery, you can capture ideas, organize them in a central repository, and validate the right opportunities that will drive your strategy. For Enterprise customers looking for more detailed information on how to get started, check out our support documentation.

Feedback Software 94

Feedback Software Product Research Enterprise User Testing 94

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Userpilot? Pendo? Appcues? Chameleon? Maybe something completely else? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. However, figuring out which of them satisfies your needs and offers the best value for money is no easy feat.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

AB Tasty

APRIL 12, 2023

Get the robust reporting and intelligence features of Google Analytics 4, while taking advantage of AB Tasty's digital experience software. We announce the new integration of GA4 and AB Tasty.

Data Visualization 90

Data Visualization Analytic Tools Reporting Tools 90