UserVoice

JUNE 21, 2017

“Big data.” It’s one of Silicon Valley’s favorite and most annoying buzzwords, yet there’s no data shortage in sight as data companies continue sprouting (and growing) like weeds. It’s clear that data is here to stay, but many product managers are still yet to embrace data-driven product management…and they’re making a big mistake. Here’s why every product manager should start paying more attention to data ASAP: It’s Not as Complicated as it Looks.

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Data Visualization Product Management Product Manager Customer Feedback 264

Lead on Purpose

JUNE 19, 2017

Today’s workforce is working from home more and more. This trend is growing and isn’t showing any signs of slowing down.

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Roman Pichler

JUNE 19, 2017

Tip #1: Know what it’s all about. The Daily Scrum meeting, sometimes also referred to as stand-up meeting, wants to help the development team manage its work. In Scrum, the team collectively agrees to a sprint goal and is responsible for meeting it. This includes tracking progress of the work on a daily basis and discussing any changes that may be required.

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Customer Experience Product Management Product Manager Workshop 165

bpma ProductHub

JUNE 21, 2017

An Agile Product Open meetup recap. By Lisa Sieverts – The BPMA sponsors many different groups that provide practical educational and workshop type events. These events empower our membership with the knowledge and skills necessary to improve their current work or further advance their careers in product management. Product management is one of those disciplines that simply requires continuous education to stay sharp.

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Agile Roadmap Education Workshop 150

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Data Visualization

Mind the Product

JUNE 23, 2017

We here at insightsoftware.com, creators of Hubble , have recently moved from a Scrum to a Kanban software development approach. The driver behind the move was to improve the speed of business delivery and quality of the delivered product. The process seemed to go smoothly, even though the teams are distributed and have varying skill levels. In this short initial retrospective on the transition, I look at some of the factors that have helped and the potential for further improvements.

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User Testing Systems Review Software Review Product Research 170

Product Talk

JUNE 21, 2017

In April, we posted this list of conferences. Since then, I’ve been asked dozens of times what my favorite product conference is. There are a lot of great product events, but for my money, none are better than Mind the Product. It’s the only product conference where I feel confident that the content will push my thinking and that there will be a number of great parties.

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Product Research Customer Feedback Artificial Inteligence Feedback Software 131

Sachin Rekhi

JUNE 19, 2017

I've been spending a lot of time lately thinking through how to optimize my personal productivity to drive the greatest effectiveness. In doing so I've reflected upon how there have been specific times in my life where I'm completely in the state of flow, accomplishing far more than I've ever accomplished, and absolutely loving every minute of it. And at the same time there have been days where it just feels like I'm doing sloppy work and can't seem to get my ideas to click.

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Software Review Reporting Tools Entertainment Definition 124

Mind the Product

JUNE 19, 2017

Assimilating new hires can take a big bite out of your schedule, but it’s a process I’ve always enjoyed, despite this. Having a captive audience eager to learn about the product is red meat to me. The only part of it that ever made me cringe was when a question about the product roadmap caught me flat-footed: “Why is this on the roadmap?”. “Oh, it’s for a big deal of Laura’s which she expects to close this quarter…”.

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Weak Development Team Roadmap User Testing Customer Experience 152

Product Management University

JUNE 23, 2017

Markets are unpredictable, which makes the task of creating business cases questionable at some level. But there are three elements that can give your business cases stronger legs and improve the odds of getting new initiatives funded, especially when multiple business cases are vying for the same resources. Focus on Market Needs With High Strategic Impact.

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Certifications Data Visualization B2B Naming 100

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

The Product Guy

JUNE 22, 2017

In a recent live stream from one of our mentors of The Product Mentor , Ladislav Bartos, lead a conversation around “The Challenge of Globalization”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! View the live stream…. About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better

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Product Management Product Manager Management Management 111

Andrew Chen

JUNE 21, 2017

2015. This pic is from two years ago, taken at Uber’s HQ on 11th and Market. After weeks of discussion with the product team, we’d hit the final stretch, and TK and I holed up for a few hours in a conference room to finalize my role at Uber. There were a couple things that got me over the line: TK’s insanely big vision for Uber, the already huge impact the team was making, and the entrepreneurial culture he’d created.

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Transportation Vision Leadership Reporting Tools 110

Mind the Product

JUNE 21, 2017

Mind the Product San Francisco 2017 gathered 1,500 passionate product people from 20 countries and 36 states across the US to the stunning Davies Symphony Hall for another amazing day of learning and sharing. From my opening remarks through most of the talks, one theme emerged – product management has almost nothing to do with product, and everything to do with people.

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Product Management University

JUNE 21, 2017

What are some things we can do to build stronger product management and engineering relationships? Here are three simple practices you can adopt to strengthen your product management and engineering relationships so they work together more harmoniously. Educate educate each other. Product Management should take the lead and provide regular forums for Engineering on topics such as emerging market trends and target customer challenges, new business practices, and current customer successes.In a re

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Engineering Product Management Product Manager Education 100

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Guy

JUNE 19, 2017

Out of the hundreds of nominations, and amazing finalists, the 7th annual winner of The Best Product Person is … Chris Butler. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group. Take a moment and congratulate The Best Product Person of 2016: Chris Butler. ( tweet ).

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The Accidental Product Manager

JUNE 19, 2017

Even when you are not trying to sell them something, you need to stay in contact with customers Image Credit: Dennis Skley. In the Twitter and Facebook era in which we are currently living, you might think that sending an email to your existing and potential customers is too old school. However, you’d be wrong. It turns out that email newsletters are one of the fastest growing areas of marketing communication.

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Definition Customer Experience Information Consulting 66

Roadmunk

JUNE 20, 2017

Today we’re launching some game-changing updates inside Roadmunk that make it easier than ever to share strategy across your entire organization. Since launching Roadmunk, we’ve been obsessed with making roadmapping fast , simple and collaborative. Now we’re taking roadmapping to the next level—what we like to think of as “roadmapping at scale.” Here’s how we see it.

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Feedback Software Data Visualization User Testing Customer Experience 65

Product Management University

JUNE 21, 2017

If you’re a software company, committing to one-off features just to win a single deal has been a long-standing business practice. Making a habit of it, and worse yet, getting good at it, is the equivalent of throwing your company into a death spiral then perfecting your spin. Here’s why. Every time you commit development resources to a one-off project, you’re simultaneously mortgaging another piece of your future and further handicapping your ability to compete in your most l

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User Friction Customer Experience User Testing Workshop 100

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User Testing

The Product Guy

JUNE 17, 2017

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

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Product Management Product Manager Healthcare Management 68

Amir Rozenberg

JUNE 20, 2017

We’re excited to share several significant new Perfecto features, driving added value to our customers. Working agile, not all sprints drive significant value; however, some recently released features paint a dazzling picture of value and deliverables! Fastest Desktop Web Solution Release 10.3 included the latest “Turbo Web” solution. The new solution features a 3-4 second browser launch time and accelerated script execution process.

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Data Visualization Reporting Tools User Testing Customer Experience 48

TSIA

JUNE 22, 2017

Since I started up TSIA’s Managed Services discipline at the tail end of 2012, I’ve received a lot of questions both from members and non-members about the definition of managed services. I figured that it was worth addressing these questions in a blog post, specifically, what is managed services, how TSIA defines both the concept and considers examples of managed services , what we’re seeing in the industry, and explain the different types of managed services offers.

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Product Management University

JUNE 20, 2017

If you’re going to dominate your market, you have to make the customer organization measurably better at their business, from the top down. Products and services are the means to the end, but every customer-facing function in your organization plays a role in delivering customer value. It’s like relay race. Everyone understands their role, knows where the baton is at all times, and knows exactly what to do when they run their leg of the race.

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Customer Experience Marketing Customer Feedback Leadership 100

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Product Management

ProductBoard

JUNE 20, 2017

Three factors all PMs must consider when making product decisions… We’ve got some Marty Cagan fans over here at productboard. Cagan is a product management expert and frequent speaker on the conference circuit. He also rarely misses an opportunity to stress how hard product management is. Now, the skeptical among us could be tempted to think Cagan just knows his audience well.

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Product Management Product Manager Management Management 40

Amir Rozenberg

JUNE 20, 2017

We’re excited to share several significant new Perfecto features, driving added value to our customers. Working agile, not all sprints drive significant value; however, some recently released features paint a dazzling picture of value and deliverables! Fastest Desktop Web Solution Release 10.3 included the latest “Turbo Web” solution. The new solution features a 3-4 second browser launch time and accelerated script execution process.

Data Visualization 48

Data Visualization Reporting Tools User Testing Customer Experience 48

TSIA

JUNE 20, 2017

Although the number of organizations who outsource their support has seen a slight decline, it’s still a cost-effective and valuable way to scale and supplement your support department. Based on the results of TSIA’s Support Services Benchmark survey, we’ve uncovered several benefits to outsourcing that can have a significant positive impact on the quality of support organizations can provide.

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Presentation Positioning 40

Brian Balfour

JUNE 20, 2017

Preface by Brian Balfour: I rarely accept guest posts on this blog, but this opportunity was too good to pass up. A couple months ago Tal Raviv (Growth PM @ Patreon) sent me a short email - "Brian, the results are in. We doubled (yeah, doubled) new creators in our onboarding." My immediate response, holy f*ing YES!!!! My second response, let's write about this.

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Research Software Onboarding KPIs User Testing Customer Experience 84

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence