First Round Review

AUGUST 2, 2022

Whether hiring is slowing down or keeping pace, now's the time to revamp your process, from job description to offer. Peoplism's founders share unexpected tips, from swapping resumes for a screener survey, to sharing interview questions in advance.

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First Round Review

APRIL 29, 2021

After more than 20 years in tech, eight companies, and thousands of hires, Shopify's Farhan Thawar shares his go-to-framework for snagging a VP of Engineering.

Framework 133

Framework Engineering 133

Gainsight

APRIL 16, 2019

However, that may not be an option, and this post focuses on how to be hired into a new company. That said, last season, the Red Sox took a risk and hired the Astros’ bench coach, Alex Cora to be their manager. I had a few opportunities where I had a great call and was told to expect an interview with the hiring manager.

User Testing 40

User Testing Customer Experience Data Visualization Reference 40

Mironov Consulting

APRIL 14, 2020

What: Product404’s podcast, hosted by Kent Keirsey. Recorded: 14 April 2020. Length: 46 minutes. Product404 is an Atlanta-based product community, normally hosting in-person events. Kent Keirsey is turning this into a podcast series (for now).

Leadership 69

Leadership Events Product Management Product Manager 69

Product Management University

APRIL 25, 2023

I’d get each and every one of you into a job that leveraged your talents to the fullest. In lieu of any supernatural powers, the most valuable thing I can offer is a resume template that sells your value to potential employers in a way that improves your odds of getting noticed. I wish I had a magic wand. Not even in the ballpark!

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

The Product Coalition

APRIL 8, 2024

Product management is an attractive career path, and getting into the field is harder than ever. Curiosity and Problem-solving As a technical support agent, you’re curious about customer problems and deeply investigate to get to the bottom of the issues and find solutions. How do you get hired as a product manager?

Product Management 115

Product Management Product Manager Customer Experience User Friction 115

Product Talk

OCTOBER 25, 2023

Turning to the CDH Community for Help Trevor decided to turn to the CDH community to get their take on this topic. Trevor turned to the CDH community to get their take on identifying and testing assumptions vs. building to learn. And how do I get outcomes? And how do I get outcomes? It’s people. What is my product?

Leadership 256

Leadership Product Research Reporting Tools Feedback Software 256

Intercom, Inc.

NOVEMBER 2, 2021

According to data from DDI’s Frontline Leader’s Project , 57% of people have left a job to get away from a bad manager. A survey of 5,247 hiring managers who’d hired 20,000 employees said that after 18 months 46% of newly hired employees failed and only 20% achieved success. It’s also one of the hardest to get right.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

Intercom, Inc.

JUNE 9, 2021

We had a group of new hires ready and excited to join Intercom the following Monday, expecting to meet lots of folks in the office, join brainstorming sessions in a conference room, and grab a nice cup of coffee or a cold beer at a local bar with their new teammates after work. Onboarding virtually can be tough for our new hires.

Feedback Software 253

Feedback Software Customer Experience Systems Review Presentation 253

Product Innovation Educators

SEPTEMBER 18, 2023

She wrote, “In a past life, I sat on the other side of the table supporting hiring teams to define processes, find candidates, and make great hires. When it comes to PM leadership roles, hiring teams would share the same small handful of reasons for rejecting candidates. And I noticed a few patterns along the way….

Weak Development Team 106

Weak Development Team Feedback Software Research Software Startups 106

The Product Coalition

DECEMBER 25, 2023

Source: [link] However, with each additional glass of water, you will get full — because there’s no longer the same utility proposition. Source: HubSpot With JTBD, according to HBS sources , Christiansen was engaged by McDonald’s to discover the “job” their milkshake product was “hired” to do.

Analytic Tools 128

Analytic Tools Data Visualization Software Review Customer Experience 128

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Lenny Rachitsky

JANUARY 30, 2024

To get you an answer, I interviewed the founders of the six companies most known for work trials, and from their collective wisdom put together a guide for building your own work trial process: What exactly is a “work trial”? As James Hawkins (co-founder and CEO of PostHog) shared, “ It makes it obvious who to hire.

CTO 100

CTO Engineering Presentation Finance 100

Intercom, Inc.

JUNE 16, 2021

It’s not about where you are, it’s about where you’re headed, and how fast you’re getting there. Hiring for the long-term. When you’re looking at candidates, it’s imperative to evaluate not just where they are, but where they’re going and how fast they’re getting there. Who would you rather hire? Analyzing competitors.

Customer Experience 265

Customer Experience Engineering Startups Strategy 265

The Product Coalition

JUNE 11, 2023

In the few short years before we aren’t mostly replaced by AI, we’ll still need to hire a few humans. Here are some classics on product manager hiring along with value-added commentary. Hire smart people by posing some analytical questions. Focus, which is needed to keep one’s eye on what matters and not get distracted.

Product Research 139

Product Research Technical Review Data Visualization Product Management 139

The Product Coalition

MARCH 12, 2023

Hiring a product leader is never easy. And so I started to get calls from many people who were interested in my services. Unfortunately, this misconception about the responsibility of the product leader manifests itself even more clearly (and more painfully) when you decide to hire a product leader. But hiring leaders is hard.

User Testing 114

User Testing Product Research Consulting Leadership 114

The Product Coalition

FEBRUARY 23, 2024

Those bricks and dolls are tools for epic adventures and heartwarming stories, “hired” by kids to do specific “jobs” in their playtime universe. Kids don’t just play with toys because of the toys themselves, they actually use toys to achieve certain goals or “jobs” they want to get done, even if they’re just kid-sized dreams!

User Testing 124

User Testing Product Research Framework Customer Experience 124

Lenny Rachitsky

MARCH 7, 2024

TikTok wins global markets by hiring locally and refining algorithms to fit regional and local cultures. It’s important to maintain high hiring standards even when facing intense pressure to scale quickly. Hiring the wrong individuals not only fails to expedite processes but actually slows down overall progress.

Strategy 88

Strategy Product Strategy Advertising User Testing 88

TechEmpower - Product Management

AUGUST 7, 2023

Getting something to market and getting funding override any other concerns. Hiring a hands-on lead developer might seem like the right move for an early stage startup. Hiring a hands-on lead developer might seem like the right move for an early stage startup. Is it a tiny crack, or a widening chasm? And how can you tell?

CTO Coach 104

CTO Coach Fractional CTO CTO Fractional VPE 104

The Product Coalition

JULY 5, 2022

Hiring the right person to develop your website can be a challenge, especially if you’re doing it yourself or working with someone who doesn’t have experience with WordPress development. Here are ten things you need to keep in mind when hiring your next WordPress developer: 1. Don’t get too down on yourself if not everyone responds?

Development 138

Development Software Review Customer Experience Technical Review 138

Mind the Product

JUNE 11, 2020

Hiring in product is broken, and those hypothetical product questions you get asked in interviews are just the tip of the iceberg. If you can, you should get up [.]. The post Bias in Interviews and why Hiring in Product is Broken appeared first on Mind the Product. Describe a coffee cup.”

Product Management 210

Product Management Product Manager Management Management 210

The Product Coalition

AUGUST 6, 2021

Hiring For Success ; Hiring For Creativity Technology Needs Color, Not Just Shapes Source: Pixabay “I never made one of my discoveries through the process of rational thinking” ? Products do not get sold, however, because they solve the same problem in a similar fashion. In our hiring, we are often looking for similarity?—?similarity

Product Research 158

Product Research Finance Technology Testing 158

The Product Coalition

DECEMBER 19, 2021

As the VP Product at a startup, I knew I had to work hands-on, and hiring a product manager to take the load off of me would happen only when it became absolutely necessary. Shortly after I started, the CEO surprised me by saying I should hire a product manager. He was brilliant and talented, and I ended up hiring him.

Product Management 171

Product Management Product Manager User Testing Weak Development Team 171

Intercom, Inc.

MARCH 3, 2020

We’ve experienced many interviews like these ourselves, so we want to demystify how we hire and interview designers at Intercom. You might look at what’s below and feel intimidated, but this isn’t meant to be a checklist of all the things you need for us to hire you. The flow of our hiring process for designers at Intercom.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

The Product Coalition

NOVEMBER 14, 2023

I recently completed the process of hiring for a Head of Design role at my current company and was surprised when I couldn’t find much quality content anywhere (YouTube, Medium, even Google) on how to assess a designer’s portfolio, especially a designer for a senior leadership position. How very * artistic * of me. Visually clean aesthetic.

User Testing 129

User Testing Startups B2C Product Research 129

UX Studio: Product Management

MARCH 5, 2024

What we encounter most frequently are sick leaves, maternity leave, and the length of the hiring process. We see that bigger organizations would not hire a new person if it is only for a year or less. They planned to stay home for one year, so the company didn’t consider hiring a new colleague.

Research Software 81

Research Software User Testing Feedback Software Product Research 81

The Product Coalition

NOVEMBER 23, 2021

If you’re a product leader, you should absolutely consider hiring an APM into your organization. Are you an aspiring Product Manager looking for advice on getting an APM role? But creating an APM program isn’t as straightforward as hiring someone and throwing them in the deep end. But what can an APM do for you?

Product Management 144

Product Management Product Manager Management Management 144

The Product Coalition

FEBRUARY 17, 2022

It is very common for any company, whether big or small, to get confused between hiring an in-house company or outsourcing. You can find everyone at one place and hire front-end developers, testers, UI/UX designers, and group a team dedicated to your project. It is very similar to any hiring process.

Development 132

Development Technical Advisors Data Visualization Vision 132

First Round Review

APRIL 29, 2021

After more than 20 years in tech, eight companies, and thousands of hires, Shopify's Farhan Thawar shares his go-to-framework for snagging a VP of Engineering.

Framework 40

Framework Engineering 40

The Product Coalition

SEPTEMBER 4, 2022

Gene Wilkes Leader #1: The believer Act 1: Hired for attitude When applying for the position with this leader, I was taking my career into a different direction. They took a chance on me and hired me?—?because Someone who figured out how I operated as a person, and enabled me to get the best out of myself. Sounds reckless?

Leadership 135

Leadership Positioning Books Reference 135

Intercom, Inc.

OCTOBER 26, 2021

Getting the team right is one of the hardest parts of scaling sales. Step 1: Create a scalable hiring profile that reflects your company’s values. Be clear – but not rigid – with your hiring profile. That said, there’s no one-size-fits-all profile that works for every company or even every hire.

Inbound 160

Inbound Product Research Customer Experience Technical Review 160

Intercom, Inc.

JULY 13, 2021

If you’re a design leader struggling to come up with job levels, expectations, and career paths, this post will help you get started. That’s why we use the same criteria to hire people as we use to evaluate their performance after they join. We’re also clear that you don’t have to exceed expectations in every skill to get promoted.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

Mind the Product

FEBRUARY 27, 2022

In this Sunday Rewind episode, we look at why hiring in product is broken, and how hypothetical product interview questions you get asked in interviews are just the tip of the iceberg. [.] Read more » The post SUNDAY REWIND: Bias in interviews and why hiring in product broken appeared first on Mind the Product.

Product Management 130

Product Management Product Manager Management Management 130

Intercom, Inc.

MAY 18, 2018

There’s a key turning point for your hiring strategy in a rapidly scaling team or organization. The inflection point is when you go from only being comfortable hiring star candidates who pose very little risk to taking chances on candidates who don’t tick all the boxes but who have promise and potential.

Strategy 222

Strategy Construction User Testing Customer Feedback 222