The Product Coalition

MARCH 11, 2019

I’ve had multiple occasions recently to reflect on my own leadership philosophy. This got me examining my leadership style and the principles that make up my overall philosophy. Reflecting on your philosophy can be a surprisingly useful exercise, because we don’t often examine many of the underlying tenets that govern our actions.

Leadership 75

Leadership Government Vision Positioning 75

Lenny Rachitsky

MARCH 24, 2024

Brought to you by: • WorkOS —The modern API for auth and user identity • Orb —The flexible billing engine for modern pricing • Dovetail —Bring your customer into every decision — Kunal Shah is one of the most well-known and admired product leaders in India.

Startups 111

Startups Customer Feedback Framework Vision 111

Modus Create

FEBRUARY 17, 2021

Servant leadership is a management philosophy in which the primary goal of the leader is to serve their direct reports. Despite that, servant leadership is a powerful and necessary philosophy. While the notion of serving the masses is as old as civilization itself, Robert was the first one to present it as a management philosophy.

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Leadership Reporting Tools Weak Development Team Agile 52

dscout People Nerds

FEBRUARY 4, 2021

30+ years of making experiences more intuitive, natural, and delightful—Ed Halpern of AbbVie on carrying a human-centered ethos across contexts and questions.

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Intercom, Inc.

AUGUST 28, 2020

Lesson 2: Have a philosophy. They can shape this into a philosophy of management (sometimes also called a management style); that is a set of principles for making decisions about how the team operates. Telling people about my philosophy isn’t hard. Foster a culture of continuous improvement. Work in a way we enjoy.

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Engineering Leadership Framework Product launches 222

UX Planet

MARCH 26, 2024

In the realm of web design, minimalism is not just an aesthetic; it is a philosophy that emphasizes simplicity, functionality, and clarity… Continue reading on UX Planet »

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Books UX 68

Lenny Rachitsky

DECEMBER 17, 2023

By prioritizing profits over growth, you can stay in control and learn the skill of making money, and you are more likely to build a company that lasts.

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Framework Startups Marketing 83

The Product Coalition

JANUARY 12, 2024

Lean production philosophy states: when your startup is still small and you have almost nothing to risk, you can skip most of your urgent tasks. Urgent tasks have a deadline and managers push them forward in the backlog. Important tasks are crucial for the business, as they move it towards reaching its goals — but they are not time-limited.

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Framework Presentation Startups Article 128

dscout People Nerds

SEPTEMBER 26, 2019

The UX field is changing, and we’re changing with it. Take a second to check in on your career direction—and to find a research specialty that inspires you and inspires growth. .

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UX 96

UX Planet

JANUARY 9, 2024

©Tenor Understanding Clarify, Don’t Mystify: “Clarify, Don’t Mystify” is a guiding philosophy that recognizes the importance of simplicity and transparency in user experience design. In a world where technology intertwines with daily life, the significance of UXD in simplifying and demystifying interactions is paramount.

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Feedback Software Product Research Research Software Feedback Loop 79

Mind the Product

MARCH 25, 2021

However, it’s very common to see that Agile principles and philosophy are not correctly interpreted and implemented. Most people working in a tech environment have experience working with Agile methodologies. Some companies fall into the “Agile = speed increase” trap.

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Lead on Purpose

OCTOBER 30, 2017

Big or small, every company has beliefs and values that drive its core philosophy. Whether you recognize it or not, the organization you work in has a culture. Top leaders understand the importance of culture and work to ensure their … Continue reading →

Leadership 208

Leadership 208

The Product Coalition

AUGUST 28, 2023

Philosophy, for example, once a mere intrigue, became an exploration. As the years rolled on, my relationship with the platforms deepened. It wasn't just about bolstering professional prowess anymore. They became a gateway worlds beyond my professional horizon. Two years ago, a new chapter began.

Reporting Tools 125

Reporting Tools Artificial Inteligence Education Engineering 125

freshtrax

MARCH 28, 2024

Launched as part of Yanmar’s philosophy of building a decarbonized and sustainable society, the project aims not only to innovate the company’s image but also to deepen understanding of a sustainable society.

Generative AI 59

Generative AI Branding Customer Experience Customer Feedback 59

Intercom, Inc.

APRIL 19, 2018

Enter our philosophy of Run Less Software. Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Geoffrey: Today we’re talking about a philosophy that you’re extremely passionate about called Run Less Software.

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Research Software Feedback Software Analytic Tools Customer Communications 192

Alchemer Mobile

JANUARY 4, 2023

Our customers should expect Alchemer to continue to innovate and improve our core products, and to acquire new products that fit with our vision and philosophy. With KKR’s backing, we have an amazing opportunity to bring new products to our customers and new talent to our team. We were interested in Apptentive for a few reasons.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Alchemer Mobile

OCTOBER 14, 2021

“What’s interesting on our side is the Auth0 thought process and philosophy is every company is a tech company or it’s fast-becoming a tech company. .” Lesson 2: What are some trends you anticipate happening in the next 3-5 years for your particular industry or the role of product management as a whole?

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Technical Review User Testing Data Visualization Feedback Software 245

Mind the Product

JUNE 7, 2019

It is a philosophy of working. The Agile Manifesto philosophy is, “If you’re working on a team that changes priorities based on learning, then you’re being agile.” But rather than understanding the philosophy, companies have used Agile, not for learning, but for the efficient delivery of high-quality code.

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Agile Software Review User Testing Technical Review 192

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. This is the essence of what the philosophy of Run Less Software is all about. This is a philosophy worthy of its own presentation. Choose standard technology.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Lenny Rachitsky

DECEMBER 1, 2023

In today’s conversation, we discuss: • What Inbal believes is overhyped and underhyped in the rapidly changing field of AI • How AI-driven code generation is changing software development • Her take on whether AI will replace developers • How software development looks in 3 to 5 years • How product teams operate (..)

Research Software 57

Research Software Software Developers Software Development Product Research 57

The Product Coalition

JUNE 25, 2023

This philosophy drove every aspect of the organization and created a sense of purpose and passion among employees. This philosophy permeated the organization, influencing every employee and encouraging them to go above and beyond to exceed customer expectations. Hsieh writes, “Zappos is about delivering happiness to the world.”

Customer Experience 103

Customer Experience User Testing Customer Feedback Books 103

Intercom, Inc.

JULY 2, 2020

In the return of the Scale podcast, Pam details her support philosophy and the investments she’s making to drive better customer outcomes, for the long term. Rather than waiting for frustrated customers to come knocking, Pam’s philosophy has the team monitoring for early warning signs. Are customers adding more users?

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User Testing Customer Feedback Customer Experience Research Software 253

The Product Coalition

MARCH 2, 2024

While numerous books on product and management offer valuable insights, delving into psychology and philosophy has been pivotal for me. Based on my journey, here is how I invest time to cultivate this skill. These disciplines broaden your perspective, offering deep dives into the intricacies of human thought, emotion, and behavior.

Customer Feedback 88

Customer Feedback Product Management Product Manager Books 88

Product Innovation Educators

MARCH 27, 2023

” – from a DSM Executive describing their commitment to open innovation Thanks! Thank you for taking the journey to product mastery and learning with me from the successes and failures of product innovators, managers, and developers. ” – from a DSM Executive describing their commitment to open innovation Thanks!

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Lenny Rachitsky

NOVEMBER 26, 2023

Find the transcript at: [link] Where to find Tom Conrad: • X: [link] • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Tom’s background ( 04:40 ) Landing a gig at Apple ( 07:41 ) Pioneering the blinking folder design on iOS ( 11:04 ) Advice (..)

CTO 52

CTO Product Research Leadership Startups 52

Centercode

MAY 4, 2023

On May the Fourth, discover the do's and don'ts of effective beta test management by embracing the wisdom of the Jedi philosophy while avoiding the pitfalls of the Sith mentality in this specially themed post for Star Wars Day.

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Testing Management Management 52

Sachin Rekhi

JUNE 16, 2019

These best practices are typically oversimplified into two high-level philosophies on leadership. Folks who subscribe to this philosophy often talk about making yourself as redundant as possible as a sign of success in the process. Sets the overall vision and strategy of the company and communicates it to all stakeholders.

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Technical Review Leadership Systems Review Banking 123

Lenny Rachitsky

NOVEMBER 29, 2023

Whether you’re a hiring manager, currently interviewing, or simply intrigued by the creative and perceptive questions that top product leaders rely on to find top talent, these questions offer unique insights into the strategies and philosophies that shape successful interviews. Listen now on Apple , Spotify , Overcast , and YouTube.

Strategy 52

Strategy Marketing Management Management 52

Intercom, Inc.

OCTOBER 27, 2020

Putting philosophy into practice. Slack’s philosophy of support is that it should be deeply human, which is something that also runs deep here at Intercom. In practice, maintaining that level of personal connection with customers at scale requires a strong foundation of technology.

Customer Experience 179

Customer Experience Feedback Software User Friction User Testing 179

The Product Coalition

FEBRUARY 24, 2023

Car dealers seem to think driving off the lot is the end of the sales process, when it’s really the start.

Customer Experience 127

Customer Experience Banking Consulting Technology 127

Lenny Rachitsky

FEBRUARY 22, 2024

VP of Data ( 05:57 ) The role of economists in tech companies ( 08:32 ) Using economics to understand incentives ( 10:07 ) Success and career growth ( 20:15 ) Setting expectations ( 25:02 ) Advice for how to avoid burnout ( 27:44 ) Netflix culture: high talent density ( 30:31 ) Netflix culture: candor and directness ( 31:45 ) The Keeper Test ( 39:01 (..)

CTO 89

CTO Feedback Software Analytic Tools Data Visualization 89

ProductCraft

NOVEMBER 30, 2019

After studying symbolic systems (computer science, psychology, linguistics, and philosophy) at Stanford and starting her career at Microsoft, she is bringing her user-centered product philosophy to scale local experiences.

Product Management 78

Product Management Product Manager Management Management 78

Lenny Rachitsky

APRIL 14, 2024

They share many of their team meetings on YouTube, and they’ve grown from being an open-source code management product competing with GitHub to a multi-product platform that covers security, compliance, continuous integration, project management, and deployment tools, many of which are infused with AI magic.

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Feedback Software User Testing Construction Customer Feedback 65

dscout People Nerds

FEBRUARY 2, 2022

Dave Hora outlines his philosophy for generating research activities with a structure that’s flexible and human-focused, woven from architecture and wine making.

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Intercom, Inc.

JUNE 8, 2018

Kaizen is the philosophy of continuous improvement. Web businesses searching for product market fit think they can follow this philosophy just by shipping code. But shipping code doesn’t mean that you’re making any significant product improvements.

User Testing 223

User Testing Customer Feedback Customer Experience Messaging 223

eG Innovations

SEPTEMBER 16, 2022

DevOps philosophies, practices, and tools increase an organization’s ability to deliver applications and services at speed. In the broadest sense, the DevOps philosophy embraces collaborative effort rather than siloed work. The increased agility resulting from DevOps adoption enables organizations to better serve customers.

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Feedback Software User Testing White Paper Product Research 52