Mind the Product

DECEMBER 13, 2018

Lucie led development of high-profile products such as the London 2012 Olympics app, the BBC Sport app and the BBC Sport website. The post Introducing the Speakers for MTP Engage Manchester 2019 appeared first on Mind the Product. Lucie McLean has been making digital products at the BBC for 12 years.

Analytic Tools 107

Analytic Tools Research Software Data Visualization Government 107

Alchemer Mobile

JANUARY 30, 2020

In Gartner’s November 2019 “ Accelerate Buying Decisions ” article, analysts make an important distinction: “Technology buying is typically an act of change.” In the 2019 report “ How to Measure Customer Emotions ,” analysts are quoted saying, “Measuring emotion lends deeper insight into customers’ experiences than conventional CX metrics.

Reporting Tools 173

Reporting Tools Technology Data Visualization Customer Experience 173

Intercom, Inc.

DECEMBER 10, 2018

Discord , a “Slack for gamers,” doesn’t assume that every new user of its software knows how to chat, @mention, use emoji, or customize their profile. The post How to leverage in-app marketing for growth in 2019 appeared first on Inside Intercom. Utilizing helpful in-app tooltips and modals. Intercom on Product Management.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

Gainsight

APRIL 15, 2019

So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? Speaking of 2020, that’s the theme of Pulse 2019: 20/20. What should we do differently for Pulse 2019? The post Why Pulse 2019 Will Be Even Better Than Last Year appeared first on Customer Success Software | Gainsight.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Alchemer Mobile

MAY 28, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Lifestyle apps. Profile of an average app in the Lifestyle category.

Feedback Software 223

Feedback Software User Testing Customer Feedback Customer Experience 223

Indicative

MAY 7, 2019

In your users’ profiles , see a map of their location and a flag of their country. The post April 2019 Product Update appeared first on Indicative. With our WordPress plugin, you can easily track page views, link clicks, and web sessions of your site without any code. Learn more! Visualize a User’s Geographic Location.

Data Visualization 40

Data Visualization Customer Feedback Product Research Dashboard 40

Gainsight

DECEMBER 26, 2018

And if 2018 is the year CSM “hit the mainstream” as TJ Keitt put it, 2019 will be the year it became indispensable for business. If you’re in an organization currently undergoing this transformation or fighting to ignite it, here are three trends in Customer Success to look out for—and implement at your company—in 2019.

Onboarding KPIs 53

Onboarding KPIs Reporting Tools Research Software Engineering 53

Alchemer Mobile

MAY 27, 2020

What we buy and how we buy it looks very, very different today than it did in 2019. Data included in the report: The profile of an average app in the Retail/Shopping category. We’re also adopting new shopping strategies such as using delivery services and curbside pickup. So, what are retail brands to do?

Feedback Software 147

Feedback Software User Testing Customer Feedback Customer Experience 147

Alchemer Mobile

APRIL 25, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Travel apps. Profile of an average app in the Travel category. Metrics of success look different across industries based on differences in customer engagement opportunities and goals.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Modus Create

AUGUST 15, 2023

5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. 5000 are ranked according to percentage revenue growth from 2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. More about Inc.

Customer Experience 52

Customer Experience Consulting Software Engineering Branding 52

The Product Coalition

AUGUST 6, 2021

According to information shared by Evans Data Corporation , as of 2019, 23.9M Part of this process entails separating the consultant profile from that of the much more common software developer or software engineer. people declared themselves as software developers by profession. by the year 2024.

Consulting 157

Consulting Reporting Tools Engineering Research Software 157

Business of Software Conference

MAY 7, 2020

In this BoS Talk from 2019, Alex will discuss how you can manage a portfolio of products successfully. You have an idea of the customer profile you make some beautiful visual cards could do it for features, you could do it for jobs pains and gains and you get them to force rank. Another one is card sorting; pretty cool.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Mind the Product

JULY 22, 2019

In January 2019, LinkedIn published the 15 most promising jobs for the year. Sometimes, it can be as simple as an updated LinkedIn profile and efficient networking. Our LinkedIn profiles show our career history. Product owner ( 87% YoY growth ) and product manager ( 29% YoY growth ) both made the cut.

Customer Experience 101

Customer Experience Product Management Product Manager User Testing 101

Modus Create

SEPTEMBER 11, 2023

This lets you control usernames, profile data, team membership, and repository access for user accounts from your IdP. Launched in 2019, GitHub Advanced Security (GHAS) is a set of security tooling by GitHub to help developers identify and remediate security vulnerabilities in their code.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

Centercode

SEPTEMBER 14, 2020

In 2019, the number of wearable shipments jumped over 80% with a new high of 118.9 households owned an average of 11 connected devices in 2019. These enthusiastic, pre-profiled testers ensure you’re getting relevant feedback from even the most niche segments of your target audience. million units.

User Testing 92

User Testing Reporting Tools Feedback Software Product Research 92

Intercom, Inc.

JANUARY 28, 2020

Additionally, an intricate tagging system allows GetAccept to further enrich user profiles and enhance their marketing efforts. In 2019, GetAccept was also listed as the 4th fastest growing SaaS company in the world, according to SaaS Mag. . Users are segmented based on their level of engagement, sign-up source and geographic location.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Harvard Business School appointed Perri to teach product management in their MBA program in 2019. Women are still underrepresented in the Product Profession – with only 33.3% CEO of Product Labs.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

Mixpanel

DECEMBER 18, 2018

In 2019, we’ll be shifting to a pricing model based on monthly tracked users (available now to customers on enterprise plans). Nor did another aspect of our pricing: people profiles. Mixpanel is most powerful when you use events and people profiles in tandem. users take on our customers’ apps and websites. First: the journey.

User Testing 69

User Testing Customer Experience Customer Feedback Data Visualization 69

Indicative

OCTOBER 22, 2020

The average worldwide retention rate in mobile apps from 2012 – 2019 was less than 35%. We first find cohorts of customers who created a profile in the last three months and their date of purchase. This investigation path could help us understand if nudging users to create profiles could make them buy faster.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Intercom, Inc.

JANUARY 21, 2020

People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. But “camera-first” doesn’t mean “camera-only” – both of these apps also have deeper screens (such as profiles, friend lists, settings, and more) that are very text-heavy. Mobile apps dominate our digital experiences.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

BrainStation Product Management

MAY 9, 2019

Artificial intelligence, machine learning, blockchain, and virtual reality — these are some of the trends Product Managers expect will have an impact on their field in the next decade according to BrainStation’s 2019 Digital Skills Survey. Simply put, Product Managers turn ideas into reality.

Artificial Inteligence 78

Artificial Inteligence Product Management Product Manager Data Visualization 78

Alchemer Mobile

APRIL 11, 2019

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Finance apps. Profile of an average app in the Finance category. The post 2019 Benchmarks for Finance Apps appeared first on Apptentive. Apps in the Finance category have many unique hurdles.

Finance 203

Finance Feedback Software User Testing Data Visualization 203

The Product Coalition

MAY 23, 2019

In January 2019 it announced that its Assistant will be available on more than 1 billion devices by the end of the month. It’s free, you need to do only a little extra effort to keep Bing listing alongside a Google My Business profile. Microsoft’s own voice assistant?—?together So, who’s the King? But, the second question appears here?

Reporting Tools 60

Reporting Tools Engineering Customer Experience User Testing 60

Product Innovation Educators

JANUARY 27, 2020

Almost one million children died from pneumonia in 2019, and 99% of those deaths were in developing nations, mainly due to a lack of supplemental concentrated oxygen. Connect with Mark via his LinkedIn profile. Lean Med’s mission is to bring Western medicine to developing countries. Lean Med — Lean Medical Innovation.

Product Management 103

Product Management Product Manager Systems Review Technical Review 103

The Product Coalition

OCTOBER 23, 2019

October 23, 2019: It’s my birthday today and as I sit here feeling incredibly grateful for the life I have right now, it compels me to share a few hacks/ resources that helped me get where I am. Don’t underestimate your learning from previous roles just because they are unrelated.

Customer Experience 111

Customer Experience Customer Feedback Blog Article 111

Mind the Product

SEPTEMBER 3, 2019

Our attention is constantly captured, measured, and profiled to create economic benefits for organisations. Facebook CEO Mark Zuckerberg wrote a 3,200 word essay in March 2019 on how privacy is our future. We live in a world of surveillance capitalism. We cannot participate in the modern-day sharing economy unless we trust.

User Testing 91

User Testing Customer Experience Data Visualization Product Research 91

Mixpanel

JANUARY 28, 2020

In November 2019, the long-awaited Disney+ streaming video service launched to much fanfare, and already has tens of millions of viewers. For example, in our 2019 Product Benchmarks report, we reported that mobile growth for users of SaaS products saw 2x the amount of growth when compared to desktop users. Bob Iger, CEO, Disney.

Research Software 81

Research Software Reporting Tools Data Visualization User Testing 81

Intercom, Inc.

JULY 31, 2019

53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go. With the right setup, a chatbot can power your marketing as well so you never miss a lead. By using chatbots. Don’t pretend your bots are human.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

eG Innovations

NOVEMBER 30, 2021

Server 2012 R2, 2016, or 2019, 2022 Standard and Datacenter editions. Profile management requirements. For non-persistent deployments, you will need to use a solution like FSLogix to ensure that the appropriate Teams data stored in the user profile is persisted. Profile inclusion and exclusion recommendations are listed below.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

DISQO

OCTOBER 10, 2019

Consumers say they associate the flavor profile with fall scents, colors, traditions and holidays like Halloween, Thanksgiving, and Christmas. But plenty of flavor profiles can be associated with fall: Consider fall flavor heavyweights like cinnamon, apple cider, maple, salted caramel, pecan, and butternut squash.

User Testing 49

User Testing Positioning Naming Definition 49

Revulytics

FEBRUARY 5, 2019

When TechSmith rolled out new features for the 2019 release of its award-winning screen capture and screen recording software Snagit, it wanted to make sure users recognized the value of the upgrade and moved to quickly adopt it. Users would see, for instance, an in-app banner with an embedded thumbnail video.

Analytic Tools 71

Analytic Tools Reporting Tools Data Visualization Customer Experience 71

B2B Product Management

JANUARY 8, 2019

Happy New Year, 2019! I have also updated my profile here: [link]. We are in the process of updating our website. You will find new references from our students, who we were able to guide in the right direction this past year. You will also find some new courses and free webinar. Our next bootcamp will be Jan 19th and 20th.

B2C 40

B2C Technical Review Webinar Reference 40

Andrew Chen

DECEMBER 26, 2018

As a result, I’ve been able to publish a few times a month lately – I want to continue pace into 2019! And happy 2019. These days, I consider writing as part of my work and dedicate time to it, blocked out on my calendar. If you have feedback on this format, shoot me a tweet! Thank you for reading! Best, Andrew.

User Testing 80

User Testing Enterprise Feedback Software Customer Experience 80

Gainsight

DECEMBER 21, 2018

I hear these two questions in the Customer Success community all the time: What profile of Customer Success Manager (CSM) should I hire? I encourage you to listen to a webinar I recorded alongside our CFO and CIO in which we answered listener questions about budgeting for Customer Success in 2019. CSM for Value Gaps”. Choose wisely!

Technical Review 49

Technical Review Marketing Webinar Software Review 49

Gainsight

JANUARY 31, 2022

Nigel enlightened him of how they traversed implementing customer success in a highly scaling company that did not have a traditional SaaS profile. In mid-2019, this became the problem to solve. The former Chief Operating Officer of Totaljobs, Nigel Stendhal, sat down with Gainsight’s EMEA Regional Vice President, Adam Joseph.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

BrainMates

SEPTEMBER 19, 2019

Now, in 2019, Product Management is all the rage. Speaking is the best way to lift your profile. Change your LinkedIn profile to show you’re interested in Product. In the early days it was a real struggle. Hardly anyone had heard of product. I was often called project manager. Everyone wants a job as a Product Manager.

Product Management 61

Product Management Product Manager Product Research Management 61

DISQO

OCTOBER 10, 2019

Consumers say they associate the flavor profile with fall scents, colors, traditions and holidays like Halloween, Thanksgiving, and Christmas. But plenty of flavor profiles can be associated with fall: Consider fall flavor heavyweights like cinnamon, apple cider, maple, salted caramel, pecan, and butternut squash.

User Testing 40

User Testing Product Research Feedback Loop Positioning 40