customer-satisfaction-dashboard 
Userpilot
MARCH 27, 2024
Where the primary options are on the left side (accessing main features like reports & dashboards), while secondary options are on the right side (profile settings, apps, etc.). When done well, in-app guidance increases user satisfaction and retention as users can fully adopt your product and use it to its full potential.
Userpilot
MARCH 27, 2024
Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience. Before diving into event analytics, you need to collect the right data.
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