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Contradictions in the Craft of Product Management

Mind the Product

Product managers can encounter no end of contradictions as they drive for good outcomes for their products. What are these contradictions and how can product managers deal with them? Google is a juggling elephant. It serves conflicting needs of large user segments.

Ten Non-Obvious Tips for Product Leaders in 2020

ProductCraft

This article originally appeared on BryceYork.com. As we start a new decade, I took a lot of time to reflect on my nearly ten years working in product.

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eBay’s search metrics used to suck

The Product Coalition

Photo by Khachik Simonian on Unsplash To live in the Information Age sounds fun and, for the most part, it is. In this age, data is becoming increasingly easier to collect.

The Top 10 Deliverables of Product Managers

Sachin Rekhi

Mastering the craft of product management is no easy task.

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Indistractable: How to Control Your Attention and Choose Your Life with Nir Eyal

Speaker: Nir Eyal

Ever get the feeling the world is full of too many distractions? Research shows the ability to stay focused is a competitive advantage, in work and in life. However, in an age of ever-increasing demands on our attention how do we stay productive and stay sane? In this webinar, Nir provides research-backed, practical advice, and memorable strategies for managing distraction and our time. Nir Eyal shares findings of his five years of research into how to master what he calls, "the skill of the century," the power to be "Indistractable."

How Much Does It (Really) Cost To Build An App?

Arkenea

Estimating the costs of app development is a tricky task. The distinctive set of requirements for each project and the multitude of variables involved make computation of cost of developing an app highly complex.

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TEI 269: Do this to not let your design sprints slump – with Douglas Ferguson

Product Innovation Educators

How product managers can generate ideas fast using a Design Sprint and then what to do. Have you been part of a Design Thinking or Design Sprint activity? I’ve used both approaches to explore customer problems, consider solutions, and create early prototypes of solutions.

Product Love Podcast: Jason Mueller, VP of Product at Pendo

ProductCraft

This week on Product Love, I sat down with Jason Mueller, VP of product of Pendo. Jason founded his own startup, MyFit, right out of college. He then moved to San Francisco, where he raised $1 million in funding from New Enterprise Associates (NEA).

Metrics that matter to Suiteness: What hotels measure to put heads in beds

Mixpanel

Suiteness, a remote-first company inspired by Basecamp, has a very clear mission: make booking multiple bedrooms at hotels affordable for families and friends.

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Capitalizing Software During an Agile Transformation

Johanna Rothman

A client wants to know how best to calculate their software capitalization. They had a “standard” approach when they used waterfall. They no longer have all waterfall projects. They've started to use agile approaches. And, the projects don't all look the same.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in their own ecosystem. He'll also go over metrics we can use to measure the health of our ecosystems as we build more resources for innovators.

I Got 99 Problems – Learning From Jay-Z – Marc Abraham on The Product Experience

Mind the Product

If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit ), and he’s got a day job as a Head of Product at ASOS. What you might not know about him is that he’s a huge hip-hop fan, and has managed to combine what he’s learned from Jay-Z with how he approaches his daily practice. Quote of the Episode. Look at Jay-Z; he’s tried a few things, a lot of things worked out, other things didn’t, but he’s still doing them – he’s still taking risks… he keeps learning, keeps experimenting, he will take losses as much as he will celebrate successes – and that, for me, is a strong product person. Listen if you’d like to learn more about. Product Management methods. Experimentation. Stakeholder management. How to be persistent. Links mentioned in this episode. Follow Marc on LinkedIn and at his Website. Marc’s ‘Why Jay-Z would make a great Product Manager’ talk at Product Tank Exeter September 2019. Marc’s book, My Product Management Toolkit. RICE Method – Simple Prioritisation For Product Managers. Tidal. Jay-Z’s ‘ he Blueprint on Spotify. Hosts. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe. Music. Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page. Suggest a guest. Have you seen someone give a great talk? Suggest a guest to us here. Talk to us. Tweet at us! Use the #podcast channel in the Mind the Product Slack community. The post I Got 99 Problems – Learning From Jay-Z – Marc Abraham on The Product Experience appeared first on Mind the Product. If you listen to the end credits of the podcast every week, then you already know Marc Abraham’s voice – he’s ProductTank’s Global Coordinator, a co-curator of the Mind the Product conference, an author (of My Product Management Toolkit ), and he’s got a day job as a Head of Product at ASOS. What you might not know about him is that he’s a huge hip-hop fan, and has managed to combine what he’s learned from Jay-Z with how he approaches his daily practice. Quote of the Episode. Look at Jay-Z; he’s tried a few things, a lot of things worked out, other things didn’t, but he’s still doing them – he’s still taking risks… he keeps learning, keeps experimenting, he will take losses as much as he will celebrate successes – and that, for me, is a strong product person. Listen if you’d like to learn more about. * Product Management methods. * Experimentation. * Stakeholder management. * How to be persistent. Links mentioned in this episode. * Follow Marc on LinkedIn and at his Website. * Marc’s ‘Why Jay-Z would make a great Product Manager’ talk at Product Tank Exeter September 2019. * Marc’s book, My Product Management Toolkit. * RICE Method – Simple Prioritisation For Product Managers. * Tidal. * Jay-Z’s ‘he Blueprint on Spotify. Hosts. The Product Experience is hosted by Lily Smith and Randy Silver. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath. A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), Podcast Product Development Process The Product Experience podcast Product Backlog Stakeholder Management

How to Create Effective Requirements Documents

The Product Coalition

Hint — focus on the problem and not on the solution Continue reading on ProductCoalition.com ». business product-design product-management startup requirements

The 10 Customer Success Metrics That Actually Matter

NextBigWhat

Companies are now moving away from being totally focused only on numbers like the total number of tickets closed in customer support. Many of these metrics have made way for a new holistic way of looking at customer 'success'.

How To Choose The Right Attribution Model For Your Needs

Indicative

Word of mouth, content marketing, social media, websites, emails, and apps. Individuals are inundated with different touchpoints along their customer journey.

BI Buyers Guide: Embedding Analytics in Your Software

The business intelligence market has exploded. And as the number of vendors grows, it gets harder to make sense of it all. Learn how to decide what features you need and get an evaluation framework for every technical and non-technical requirement you could imagine.

How to Improve Product Experience and Scale your SaaS

Userpilot

Product experience is fast becoming one of the most important things to consider when it comes to growing your SaaS company. It has a direct impact on how users interact and engage with your company. It affects retention and churn, MRR and CLV. In short, it’s really important.

Stories From the ProductTank Community – Pune, India

Mind the Product

In the first of this new series – Stories From the ProductTank Community – ProductTank Pune organiser, Sanchi Gupta, explains how their community has seen awesome growth since launching in 2019 – and it’s not showing any signs of slowing down!

Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

Inside Intercom

For many, the very mention of the word “automation” can trigger fears of lost jobs (at best) or an imminent robot takeover (at worst). Thankfully, no such Armageddon is on the horizon.

The North Star Playbook That Is A Must Read For Every Product Manager

NextBigWhat

The North Star framework calls for the defining of a single, core and meaningful metric along with a handful of contributing inputs which have a bearing on it. Sean Ellis says it is the crucial metric that "best captures the core value your product delivers to customers". .

More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.

5 tips for getting consumer insights with usability testing

TryMyUI

Are you a UX designer or a consumer insights specialist? In this post, we take a look at how to get the consumer insights that usability testing and UX design methodology can give you. The post 5 tips for getting consumer insights with usability testing appeared first on TryMyUI Blog.

Another Dose of PM Humor

ProductCraft

Our first PM humor post was such a hit back in December that we’ve decided to bring it back as a “Valentine’s Day Eve” treat (we were out of chocolate, sorry). We scoured our bookmarks and the web for all the funniest tweets we’ve seen circulating in tech Twitter.

How to Ace a Strategic Research Project as a Team of One by Jillian Wells

Mind the Product

Making innovative products starts with better understanding the problem you’re trying to solve before you actually solve it. How can you better understand the problem you’re trying to solve? Through research.

Brew and Review: Building a knowledge sharing loop for Customer Success

Inside Intercom

It was almost a year ago when our Customer Success team came up against an issue that all growing teams face: knowledge sharing.

A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

10 user and customer engagement strategies for B2B SaaS in 2020

NextBigWhat

Customer engagement is one thing that changes rapidly year on year. In this article, Jackson Noel, Co-founder and CEO of Appcues, lists out 10 strategies to help your B2B SaaS company take customer engagment to the next level in 2020. .

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To Feature Flag is to Experiment

Split

When we started Split one of the most common questions asked by investors, prospects, and friends was, “wait, can you build a company on feature flags?” As entrepreneurs, that question and the implied derision became the flame that powered us through the highs and lows of building Split.

App Development Costs Across Different US States

Arkenea

Estimating the costs of app development is a tricky task. The distinctive set of requirements for each project and the multitude of variables involved make computation of cost of developing an app highly complex.

Thank you for joining us at MTP Engage Manchester 2020!

Mind the Product

On February 6th and 7th, product people from all around came together to connect, share and learn at MTP Engage Manchester.

Beyond the Findings: The Case for UX Research in Digital Transformation

Speaker: Marina Foglietta-Tereo, Head of UX Research, AXA Insurance

People often think of UX research as a tactical approach to improve the usability or visual appeal of a digital product. While good research will certainly validate an existing design, using it for validation alone would be like using your iPhone solely to tell time! Join Marina Foglietta-Tereo, Head of UX Research at AXA Insurance, as she explores the unrecognized organizational, cultural, and strategic benefits of an in-house, central and mature UXR team.