UX Observations

The Product Bistro

product management Interfaces research UI/UXDuring a calorie laden splurge for lunch, I stopped in at the local Five Guys franchise. While waiting for my grilled gut-bomb (which was delicious) I watched the Coke Freestyle machine. It was an illuminating experience. The machines weren’t new to me, having seen a couple in the past, I figured out what I wanted, […].

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UX Researcher Salaries

UserInterviews

How experience, type of role, and company size play into how much UX researchers make

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The Difference: UX vs UI

The Product Coalition

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. The last thing you want to do when talking to a designer, is to use UX and UI interchangeably. You may also be interested in: Why UX Is Essential for PMs What Is UX?

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How to Improve the Customer Service With the Help of UX

StudioTeam

As a UX researcher, I’ve had many opportunities to collaborate with people from different roles. While doing so, I have realized that areas of customer service and UX — traditionally quite different things — have a lot in common. Customer service as a resource for UX.

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The Essential Guide to Building Analytic Applications

Embedding dashboards, reports, and analytics in an existing application presents some unique opportunities—and poses unique challenges—to software teams. Download this eBook to hear 16 product experts share insights on business intelligence, UI/UX, security, and everything that goes into building a successful application with analytics at its core.

Inclusivity: Talking Up in UX by Jeremy Bailey

Mind the Product

The post Inclusivity: Talking Up in UX by Jeremy Bailey appeared first on Mind the Product. Product Design Video Design ProductTank producttank toronto Redesign UxBubbles are the enemy of a good product. They form the boundaries that limit our perception of reality and limits the ability to come to conclusions. In this ProductTank Toronto talk, Jeremy Bailey, now Head of Experience at Freshbooks, shares with us a story of how we can strive to make our products more inclusive. [.].

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How Accurate Is Your UX Research Data? By Martina Kuvalja

Mind the Product

She speaks about: User Experience (UX) application. UX Application. Martina explains that the process of applying UX involves first asking research questions, followed by data collection, analysis, and then reporting on your findings. The post How Accurate Is Your UX Research Data? User Experience (UX) Video Data ProductTank ProductTank London Research User Behaviour UxMartina Kuvalja is a Senior Researcher at the University of Cambridge.

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How UX studio Conducted a Website UX Review for IncQueryLabs.com

StudioTeam

UX studio has conducted an expert review for the IT company IncQueryLabs to discover why their website did not perfo rm well. . The main goal of the UX expert review was to discover what causes poor conversion rates as well as what makes visitors leave the website. . UX Review Planning.

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4 Tips for improving eLearning UX with accessible and inclusive design

TryMyUI

But what considerations should UX designers keep in mind, especially when it comes to accessibility and inclusion? Read these 4 tips to get an edge with eLearning UX! The post 4 Tips for improving eLearning UX with accessible and inclusive design appeared first on TryMyUI Blog.

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UX Wars: eHow vs wikiHow

TryMyUI

The post UX Wars: eHow vs wikiHow appeared first on TryMyUI Blog. Features Usability Gallery UX Wars Comparative Usability Usability Testing UX UX ResearchA DIY death match between two sites that aren't Pinterest. Happy Halloween, and happy usability testing!

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Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

What is UX Analytics?

UXCam Bluespace

UX Analytics helps you to improve your product, thus increasing your conversion rates and traffic. UI/UX Design analysis analytics app app analytic tool improve mobile app UI UX UX Analytics uxcam

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Feature Creep: How to keep your UX project on track

TryMyUI

How can you keep your UX project from getting overwhelmed by feature creep? The post Feature Creep: How to keep your UX project on track appeared first on TryMyUI Blog. Practicing UX Research TryMyUI Usability Gallery UX Industry creep Design Thinking feature flow How-To management project startup Time Management UXFrom startups to agencies, everyone is vulnerable to feature creep.

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11 UX lessons from Dr. Seuss

TryMyUI

While Dr. Seuss may have primarily intended to provide life lessons through his picture books, his rhyme-infused wisdom perfectly applies to UX. The post 11 UX lessons from Dr. Seuss appeared first on TryMyUI Blog. Musings UX Industry Quotes UX Design UX Quotes

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How We Organise UX Design Process at UX studio

UX Studio

What is it that everybody does in the UX industry, but does it differently? Probably one of correct answers is the UX design process. In our field, it is not a surprising thing if there are differences in the ways we build up our UX processes – everyone can have their own methods. However, it is good to have a great guide about a well-tried UX design process which you can rely on. Here’s how we do it at UX studio. Product Management UX Design Methods

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Add Value with a Dashboard Refresh: What You Need to Know

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

Dashboards and analytics can really set your application apart, but that doesn't mean you can implement them and forget about them. Are they adding value to your product? Do your users benefit from them anymore? What should be improved, and what do we have the resources to improve? Join Miles Robinson, former UX and Design Manager, as he explains the different ways to refresh your dashboards - and how to determine what's the best path to product dashboard success. You'll leave with an understanding of how to figure out the best next steps specifically for you and your application.

How (and why) to design PWAs for better cross-platform UX

TryMyUI

Read the how-and-why-guide to design great UX for progressive web applications (PWAs). The post How (and why) to design PWAs for better cross-platform UX appeared first on TryMyUI Blog. Practicing UX Research TryMyUI UX Industry Comparative Usability native app PWA; UX; design; guide UX Design UX ResearchDon't be on the wrong side of history! Native apps are done.

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11 guidelines for nightmarish UX design

TryMyUI

Last month, in what has become a TryMyUI Halloween tradition, we revisited our UX House of Horrors, piling on fresh design atrocities to make users shiver in fear. The post 11 guidelines for nightmarish UX design appeared first on TryMyUI Blog. TryMyUI Bad UX Usability UX DesignHere are some of the highlights.

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Allbirds vs Greats: UX Wars

TryMyUI

The post Allbirds vs Greats: UX Wars appeared first on TryMyUI Blog. UX Wars Apparel websites E-commerce UX Online Commerce ShopifyMany of today's online sellers are hosted on massive DIY e-commerce platforms like Shopify and BigCommerce. These platforms provide lots of basic tools for non-experts to create usable experiences. We were curious to see what's possible with these tools – so we ran usability tests on 2 Shopify-hosted shoe stores: Allbirds and Greats.

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Why Data Science and UX Research Teams are Better Together

Mind the Product

Chris shares real-world examples and lessons learned as User Testing established its Product Insights team, a team which is made up of UX researchers, data scientists and data engineers. Here are a few quick insights from the talk: Separate UX and Data Science Teams Miss the big Picture. A data scientist’s and UX researcher’s skills are shown below:-. He advises that you get together UX research and data science teams in a room: “Give them a challenge to solve.

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Beyond the Findings: The Case for UX Research in Digital Transformation

Speaker: Marina Foglietta-Tereo, Head of UX Research, AXA Insurance

People often think of UX research as a tactical approach to improve the usability or visual appeal of a digital product. While good research will certainly validate an existing design, using it for validation alone would be like using your iPhone solely to tell time! Join Marina Foglietta-Tereo, Head of UX Research at AXA Insurance, as she explores the unrecognized organizational, cultural, and strategic benefits of an in-house, central and mature UXR team.

Six predictions for the UX and CX industries in 2020

Userzoom

Therefore, I have asked six of UserZoom’s brightest minds (who also happened to be willing to stake their hard-earned reputations on these predictions) about how they think the CX and UX landscapes will shape up in 2020. Here are a few teasers of what’s to come: We can look forward to a further blossoming of the CX and UX relationship, where we move past the collection of pure attitudinal data towards a more holistic overview of experiences using quant and qual research.

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Color Psychology – Brilliant Helping Hand in UX Design

StudioTeam

Color psychology & visual hierarchy for UX . Continue learning with UX Studio. As UX/UI Designers and Researchers we know why people will love your product and which techniques will help you to create fantastic websites/apps that people will love to use. The post Color Psychology – Brilliant Helping Hand in UX Design appeared first on UX Studio. Product Management UX Design Methods

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UX LIVE 2019: Lee Duddell, Senior UX Director, on ‘Democratizing UX’ [VIDEO]

Userzoom

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. The following video was taken at UX LIVE 2019 , and we’d like to give them a huge thank you for inviting us to talk at their fantastic conference. Democratizing UX: how to spread user research education and insights throughout your organization.

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AI UX: 7 Principles of Designing Good AI Products

UX Studio

In this article, I will go through the seven basic AI UX principles products should follow. Here follow my seven principles of AI UX. Thus reads the first principle of AI UX. We see our job as a UX team as helping people understand how machines work so they can use them better. These recommendation engines were the first AI UX many people encountered, many years ago. Self-driving cars provide another good example of AI UX. The seven principles of AI UX.

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Design Hacks for Non-Designers: Ask Expert Laura Klein

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

We all have to make quick decisions about product interfaces, and there's not always a designer around when you need one. That doesn't mean that you're doomed to failure, though. Learn a few really common user experience design mistakes and how to avoid making them. Join UX designer and product management expert Laura Klein for a no-holds-barred Ask Me Anything session on UX design. Laura—principal of Users Know and author of Build Better Products and UX for Lean Startups—has over 20 years of experience helping companies innovate responsibly and improve their product development processes.

Measuring the real world impact of UX during a global pandemic

TryMyUI

How did Canada's Revenue Agency use UX to positively impact the lives of countless Canadian citizens in need of emergency financial aid due to the COVID-19 pandemic? The post Measuring the real world impact of UX during a global pandemic appeared first on TryMyUI Blog. Partners & Stories Practicing UX Research TryMyUI UXspresso Case Study COVID-19 Usability UX

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Mobile UX: What you should know

UXCam Bluespace

Master the art of mobile UX. Insights UI/UX Design customer journey customization mobile ux user experience UX

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Healthcare UX Trends – Design Challenges Worth Taking In 2018

UX Studio

I love designing healthcare UX. We at UX studio have a long history with healthcare UX. Healthcare UX Challenges. To see some examples of UX studio’s work in healthcare UX, see the screens below: We designed InSimu (healthcare education software) and Avizia (telemedicine provider), and some of our currently running projects (pssst, secret!) Keeping these in mind, let’s check out what UX trends in healthcare we can catch in 2018!

UX Expert Review

UX Studio

Not even sure if it needs small corrections or a whole major UX redesign project? What makes up a UX Expert Review? When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. During a three-day UX expert review, UX researchers and designers use a variety of tools, methods and metrics to analyze the current state of a digital product.

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UX and Design Tips for Better Dashboards: Product Manager Laura Klein Explains How to Improve Your Analytics

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

No one makes poorly designed products on purpose. And yet we have so many of them in our lives. That's why Laura Klein, product manager and UX designer, has a set of tips to help application teams improve their embedded dashboards and reports.

How Do I Choose The Right UX Research Method?

UserInterviews

Our quiz can help you get a UX research method recommendation in four clicks or less. Plus a framework to choose a good UX research question and maximize your research resources

UX Wars: Top 5 Democratic nominee candidate websites, ranked

TryMyUI

The post UX Wars: Top 5 Democratic nominee candidate websites, ranked appeared first on TryMyUI Blog. TryMyUI UX Wars Comparative Usability Competitive UX Usability Comparison Usability Testing User Experience DesignTaking a look at the top 5 polling 2020 Democratic nominee candidate websites and ranking their usability from worst to best.

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Protecting UX with Feature Policy

Modus Create

The post Protecting UX with Feature Policy appeared first on Modus Create. Customer Experience Front End Development Open Source and Emerging Technology CX Feature Policy Open Source User Experience UXBrowsers are capable of bridging sensors, Bluetooth, USB, and other hardware to web apps like never before. However, as always in life, great power can be a double-edged sword.

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All You Need To Know About UX Team Structure

UX Studio

Companies have finally started to take UX seriously. As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. What does the ideal UX team structure look like? What three main disciplines form UX? If you’ve dipped your toes into the UX realm, you’ve probably met people of various different fields. UX Research. Well, we have said this before and will say it again: UX is a team sport.

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Maybe We Should Be Problem Managers Instead

Speaker: Steve Johnson, Founder and CEO, Under10 Playbook

Product managers need to look beyond UX to the entire customer experience through every step of the product life cycle. Three things keep company leaders awake at night: 1) Can we sell more of what we built? 2) Can we build what we’ve planned? And 3) Are we planning the right things?

UX Writing Best Practices for Product Adoption & Onboarding

Userpilot

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject. Use these UX writing best practices with your product and you’ll improve onboarding, and adoption will skyrocket. Bad UX writing does the opposite.

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Top UX Agencies To Choose From In 2019

StudioTeam

I have spent more than 15 years with UX design agencies. This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Today I’m going to give you an overview of the top UX design agencies. It will introduce the top UX agencies here and shamelessly put our team on the list as well. Let’s jump right in and look at the top UX agencies list. The Top UX Agencies. UX studio.

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Building better e-commerce UX with 8 proven SEO practices

TryMyUI

E-commerce UX and marketing have more and more in common these days as UXers are beginning to incorporate marketing principles into their designs. The post Building better e-commerce UX with 8 proven SEO practices appeared first on TryMyUI Blog. Musings Practicing UX Research Usability Gallery UX Industry Copy CX Design E-commerce UX Marketing SEO

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Four top challenges UX teams face in 2020 and how to solve them

Userzoom

What are the top challenges that UX professionals will face in 2020 and what can we do to solve them? Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

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Collaborate Better with Your Customer-Facing Teams

Speaker: Hope Gurion, Product Leader Coach, Fearless Product LLC

Customer discovery is the lifeblood of product teams to identify the most important customer needs to solve next. Often it's the Product and UX members of the trio who take lead on facilitating this discovery. But what about other customer-facing teams in an organization? How do product teams best partner with these teams to understand customers’ unmet needs and decide which needs to address next?