Six ecommerce UX trends for 2018

Userzoom

Ecommerce is constantly evolving and from a UX perspective, I think we’ve generally been moving in a positive direction. In this post, I’ll pick out a few UX trends I’ve noticed on ecommerce sites over the past year, and some things to watch out for in 2018.

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Four psychology principles every UX designer should know

Userzoom

There’s a darn good reason why there are so many PSYCHOLOGY+UX articles floating around. This was before I knew that UX was all the rage, which would marry my loves of human-centered research and product design. Are psychology principles really worth knowing in UX design?

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Why Data Science and UX Research Teams are Better Together

Mind the Product

Chris shares real-world examples and lessons learned as User Testing established its Product Insights team, a team which is made up of UX researchers, data scientists and data engineers. Here are a few quick insights from the talk: Separate UX and Data Science Teams Miss the big Picture.

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A UX introduction to instructional design

Userzoom

UX and ID have a lot in common though. Besides having exciting careers that are difficult to describe at dinner parties, practitioners in both UX and ID: Work in fields that evolved from cognitive psychology, behavioral psychology, and human-computer interaction.

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Living With Technical Debt: Balancing Quality and Perfection

Speaker: Cliff Gilley, The Clever PM

Unexpected details pop up, as small as UX that needs clean-up, and as big as a previously unforeseen flaw in the infrastructure of a project. As a Product Manager, you probably have to deal with technical debt. Regularly. Whether you like it or not - because it can’t be avoided.

UX Storyboard Creation: A Complete Guide For Beginners

UX Studio

UX storyboard creation seems like a slightly overlooked design technique. As a true fan of the technique, I want to walk you through all the whys and hows of UX storyboard creation in this complete guide. How can they help product managers and UX designers? UX Design Methods

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How to create a UX research plan

Userzoom

The projects we work on as UX designers and researchers can be as varied as world news to sex toys, so it can be difficult to produce a template or model to work against. The post How to create a UX research plan appeared first on UserZoom. User Experience Research research plan ux researchElizabeth Chesters takes you on a detailed journey of the DECIDE framework. Research shapes everything in a business. The product, the target market, the future goals.

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Why LinkedIn UX should increase friction to increase quality

The Product Coalition

Giving this some thought, I believe the core issue is the LinkedIn user experience (UX) for requesting connections. THE UX PROBLEM The real culprit behind these generic connection requests is LinkedIn. ux linkedin product-management networking

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The importance of proper ‘framing’ in UX research

Userzoom

At the risk of sounding like a broken record in the UX space, ‘you ? If you take one thing away from reading this post please let it be that framing can affect your UX research results in both good and bad ways. User Experience Research ux research

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Maybe We Should Be Problem Managers Instead

Speaker: Steve Johnson, Founder and CEO, Under10 Playbook

Product managers need to look beyond UX to the entire customer experience through every step of the product life cycle. Three things keep company leaders awake at night: 1) Can we sell more of what we built? 2) Can we build what we’ve planned? And 3) Are we planning the right things?

Explaining UX to Kindergartners

Pragmatic Marketing

Plus a Few Lessons for UX Designers. Here is the primer, with some lessons for enterprise UX design sprinkled within. Lesson for UX designers: Make sure the products you design are useful and solve the user’s problem. Lesson for UX designers: Understand your users.

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Four key highlights from our Competitive Healthcare UX Benchmark

Userzoom

For more detail on the above studies, and for the findings from the further studies we ran on the sites, check out our webinar, available to watch on demand: Competitive UX Benchmarking: How Four Healthcare Insurance Sites Scored Across the Board.

All You Need To Know About UX Team Structure

UX Studio

Companies have finally started to take UX seriously. As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. What does the ideal UX team structure look like? What three main disciplines form UX? If you’ve dipped your toes into the UX realm, you’ve probably met people of various different fields. UX Research. Well, we have said this before and will say it again: UX is a team sport.

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AI UX: 7 Principles of Designing Good AI Products

UX Studio

In this article, I will go through the seven basic AI UX principles products should follow. Here follow my seven principles of AI UX. Thus reads the first principle of AI UX. We see our job as a UX team as helping people understand how machines work so they can use them better. These recommendation engines were the first AI UX many people encountered, many years ago. Self-driving cars provide another good example of AI UX. The seven principles of AI UX.

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A New UX Maturity Model

Userzoom

As mentioned in an earlier post on my blog, for at least ten years now I have been collecting User Experience (UX) and Customer Experience (CX) Maturity Models. Many people in the business world still associate design or UX with the visual appearance of a solution Click To Tweet.

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Product Manager’s Guide To UX Research

UX Studio

Want to do UX research for a product without enough time or knowledge? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. This article will provide a guideline to do UX research the right way. It will also break down some basic concepts related to UX research. . What is UX research? Most simply: UX research gets feedback from target audience/users about a product. UX survey.

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Gamification In UX

UX Studio

Gamification in UX predates what we thought of as its beginnings. UX” falls in the same category, as Donald Norman mentioned the term “user experience” for the first time in 1993 (when he changed his title from User Interface Architect to User Experience Architect). So why still treat the subject gamification in UX? Here at UX studio , we think that when creating user experience, a well-built motivational design makes gamification indispensable. Other Web App UX

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Why product managers need to know UX

The Product Coalition

UX and product management have broadly the same goals?—?to They benefit from learning the UX mindset, introducing UX techniques directly into their workflow and influencing others in their organisation to adopt UX as an integral process.

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UX Podcast – Mixed Methods

Userzoom

Looking for a great UX podcast? ” Are you a fan of #UX? Are you a fan of UX? Along with these more traditional UX research names will be experts on listening, improv comedy and more. This publication seeks to elevate salient issues in the advancement of UX research.

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Moving the Needle with UX Benchmarking

Userzoom

The post Moving the Needle with UX Benchmarking appeared first on UserZoom. User Experience Research UX Benchmarking

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Starting The UX Process: How We Organise Kick-off Workshops

UX Studio

This detailed article will guide you through how we facilitate a UX project kick-off workshop here at UX studio. A kick-off meeting is an opportunity to introduce the UX process, list and format of the deliverables, and project control and change management processes. A UX professional needs time to understand the product and the market, but you don’t have any. Explain UX process and challenges (aka Things Designers Find Self-evident). Lean UX book.

What sample size do you really need for UX research?

Userzoom

With that in mind, let’s look at three main categories and use cases that are common in the UX world to help us discern what sample size is typically needed for each: Looking for Usability Issues. On-Demand Webinar : Participant Recruiting: Sourcing the right participants for your UX Research.

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Healthcare UX Trends – Design Challenges Worth Taking In 2018

UX Studio

I love designing healthcare UX. We at UX studio have a long history with healthcare UX. Healthcare UX Challenges. To see some examples of UX studio’s work in healthcare UX, see the screens below: We designed InSimu (healthcare education software) and Avizia (telemedicine provider), and some of our currently running projects (pssst, secret!) Keeping these in mind, let’s check out what UX trends in healthcare we can catch in 2018!

How To Humanise Your Web Checkout Process – A UX Guide

UX Studio

Here’s our detailed UX guide. . These UX research methods can help you with this, and these tips can help you better react to user frustration during the whole process. Here at UX studio , we hold sessions with our clients about metrics. You can also ask your customer service employees to throw in a UX question while solving various customer service tickets. The post How To Humanise Your Web Checkout Process – A UX Guide appeared first on UX Studio.

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UX Confessions – Does A UX Personality Type Exist?

UX Studio

As a UX researcher, I am constantly looking for patterns. Can we define a UX personality type? At UX studio, Luca Morovián and Rui Ramalhete work as designers and Ági Kiss as a researcher in UX. They agreed to share some bits of their stories to help answer the question: does an ideal UX personality type exist? I wondered how and why did these three decide to jump into UX? During an interview, they asked me whether I knew anything about UX research.

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What is a diary study and why is it useful for longitudinal UX testing?

Userzoom

Continuing our series of beginner’s guides to UX , here’s an overview of diary studies, and their usefulness as long-term usability testing tool. The post What is a diary study and why is it useful for longitudinal UX testing?

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UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

April//27//2018 Here are some interesting finds on UI/UX of the week! These patterns go against the tenets of UX and are the antithesis of being empathetic to the needs and desires of the user.” Very interesting and relevant article from UX Movement.

Supercharge Your Corporate Dashboards With UX Analytics

Userzoom

The post Supercharge Your Corporate Dashboards With UX Analytics appeared first on UserZoom. Agile UX Research & Testing Events Measuring User Experience User Experience Research

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UX and product managers

Under10 Playbook

To Martin's list I would change UX to expertise on the market (or persona). User experience (UX) is an area that befuddles many product managers. A UX designer is a critical element of a successful product team. If you're interested in UX design (and all product managers should be), take a look at The User Experience Guidebook for Product Managers from the helpful folks at UXPin

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What is a diary study and why is it useful for longitudinal UX testing?

Userzoom

Continuing our series of beginner’s guides to UX , here’s an overview of diary studies, and their usefulness as long-term usability testing tool. The post What is a diary study and why is it useful for longitudinal UX testing?

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Improving the UX of Your Terms and Conditions Page (and 6 Easy Ways To Do It)

Mind the Product

When it comes to designing or improving the UX of a website, how often do you consider your terms and conditions page? Have any other cool ideas on how to improve the UX of a terms and conditions page?

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UI/UX Articles and Interesting Tidbits of the Week

The Product Coalition

May//18//2018 Here are some interesting finds on UI/UX of the week! It’s a way to document a trend and approach that walks in a direct opposition of what UX is focused on, but it’s still a trend with enough advocates to justify attention and debate on it.

Utilizing UX and SEO for Better Marketing Results

Userzoom

How to employ UX and SEO for better marketing results. Let’s take a look at two of them and how you can use them for better marketing results: UX and SEO. Keep these UX & SEO tips in mind as you develop and execute your marketing strategy Click To Tweet. UX, or user experience, is all about making a customer’s experience with your digital presence as positive as possible. Digital marketing strategies must include strong consideration of both UX and SEO.

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What is tree testing and why is it important for your site’s UX?

Userzoom

Here at UserZoom we’re all about bringing the maximum amount of learning to people at any stage of their UX development. Hence we’re bringing you this series of weekly UX beginner’s guides, aimed to help all the newbies of the UX testing world.

TEI 189: Building UX in product teams – with Sam Horodezky

Product Innovation Educators

UX is a hot topic and for good reason. The right UX skills on a product team can make the product more successful. Many product managers and leaders make mistakes when adding UX roles to their product teams — but you won’t be one of them because of this discussion.

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Nine UX Research Methods Product People Should Know

UX Studio

Building a product without using UX research methods is like getting into a Taxi and just saying, “Drive.”. Luckily, I gathered the most useful UX research methods for doing qualitative and quantitative studies. Sometimes it makes sense to use a few of these UX research methods together to get the best results and find the relationships between different insights. This highly qualitative UX research method helps to get to know users personally. UX Research

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Product Design For Kids: A UX Guide To Children’s Minds

UX Studio

We don’t know what kids want, like, expect or think, says Kid UX Designer Sabine Idler. For instance, as a UX researcher, I must prepare for surprising reactions and behaviors when conducting a usability test with kids. We at UX studio often get asked questions like “how to design a website for kids”, or “what does the ideal children’s app look like”. Remember that the current experience affects the child much more, and we need to approach UX issues even more responsibly.

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How Can UX Save The World – Products For Social Change

UX Studio

To save the world as a UX designer or product manager? At UX studio , we did a lab project for solving an everyday problem in Africa. At UX studio , we made 50 portions of food for homeless people. If you are also interested in Product Design processes, we recommend you to check our free e-book, the Product Manager’s Guide to UX Design. The post How Can UX Save The World – Products For Social Change appeared first on UX blog.

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Interview: How Friends of the Earth is UX testing for GDPR

Userzoom

” Somehow, we’ve got to highlight in the UX what this email signup means before you even interact with it. The post Interview: How Friends of the Earth is UX testing for GDPR appeared first on UserZoom. User Experience Research charity gdpr not for profit ux testing

A New Way To Delegate And Split Expenses: Fintech UX Case Study

UX Studio

In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. What an exciting challenge for the UX team! Here at UX studio, we usually we have design sprints each week. Download our free ebook about UX design. Because of the lack of the time, we could not write all the copy for the app, even though a UX designer really should provide at least some microcopy. We hope you enjoyed our UX case study!

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