What is User Onboarding?

Userpilot

If you've ever heard the term "user onboarding " and felt confused as to what it meant, you're not alone. Here at Userpilot , we regularly talk to hundreds of SaaS companies about their onboarding across the whole user journey. A quick definition of user onboarding.

New User Onboarding SaaS: How to Onboard New Users And Drive Adoption

Userpilot

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around.

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Customer ?nboarding Metrics? How to measure the ROI of Customer Onboarding

Userpilot

Which customer onboarding metrics can you use to track the success of your onboarding efforts? Customer onboarding can be tricky. This makes it all the more important to select the right metrics to optimize your customer onboarding. Feature adoption rate.

UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Userpilot

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. Userguiding features.

Using Data and Messaging to Drive Product Activation

Speaker: Ruben Ugarte, Founder, Practico Analytics

Onboarding users is filled with possibilities and challenges. Not only are you showing the user how to use your product, but it's also a chance to connect with them and understand their needs. Of course, it’s crucial to have a good onboarding experience to drive your activation metrics. Quality onboarding is the first step towards turning a newly acquired user into a repeat user. If you're looking to optimize your onboarding to improve your activation metrics, this webinar is for you. Ruben Ugarte will be focusing on how to improve all aspects of onboarding experiences by understanding how your current onboarding process is stacking up, and giving you the tools to prioritize what to try changing. With improved onboarding, you'll see less drop-off and a happier user experience.

How to Design a SaaS Onboarding Process from A to Z – Best Practices & Examples

Userpilot

The majority of SaaS executives are so concerned with engineering and raising money that they don’t give enough thought to building a SaaS onboarding process. What matters is whether your customers find value in your product and whether they actually want to use it consistently.

New User Onboarding for SaaS in 2021

Userpilot

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. So we’ve summarized all of our key learnings about new user onboarding in one place so you don’t have to re-invent the wheel. What is user onboarding?

Metrics that matter to Primephonic: the KPI that drives product roadmap prioritization

Mixpanel

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. What is your North Star metric and how has it changed over time?

Metrics that matter to Primephonic: the KPI that drives product roadmap prioritization

Mixpanel

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. What is your North Star metric and how has it changed over time?

8 Tips On How To Boost Customer Engagement With Better Onboarding

Userpilot

A smooth onboarding process is like the key to a puzzle. It unlocks customer engagement, starts the customer relationship on the right foot, and ensures that customers continue using the product the right way for a long time to come. Make customer onboarding as seamless as possible.

7 Curated Strategies For Increasing Feature Engagement For SaaS Products In 2021

Userpilot

Wondering why your shiny new features are not getting enough user engagement? After spending months building a new feature, it is such a bummer to see users not adopting it as much as you thought they would. A product is only as good as its features.

The Ultimate Guide To Customer Onboarding in SaaS

Userpilot

So you’ve built a great SaaS product and generated some marketing buzz… but you don’t know how to do customer onboarding. Fortunately, customer onboarding is a skill set that can be learned. What is the purpose of customer onboarding in SaaS? The onboarding survey.

Funnel Metrics in SaaS: What To Track at Each Stage and How To Improve Them?

Userpilot

How do you track SaaS funnel metrics in each stage and improve them? Developing and optimizing sales funnels is a key part of SaaS product growth. There are a variety of metrics you can use to optimize your sales funnel, but today we’ll be focusing on what matters most.

App Onboarding Design: How to Build a Beautiful Onboarding Experience for Your App

Userpilot

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. It’s much smarter to study app onboarding best practices and work with onboarding software that will massively reduce your labor time.

Proactive vs Reactive User Onboarding for SaaS – All You Need to Know

Userpilot

User onboarding is critical for a number of your SaaS metrics – but to do it correctly, you need to understand the difference between proactive vs. reactive onboarding. This will boost your onboard user design – and help you avoid those costly mistakes.

Product Marketing Metrics (KPIs) – How To Measure Success in SaaS

Userpilot

Are you tracking the right Product Marketing KPIs? With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing.

How to Reduce Time To Value For SaaS Products by Improving User Onboarding Experiences

Userpilot

Did you know that reducing Time To Value for SaaS products can drive product adoption ? You might have a product that offers incredible value to your customers. What if we say that you can reduce time to value by streamlining your onboarding experiences ?

The Ultimate Guide To Product Onboarding For SaaS

Userpilot

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. But product onboarding is a massive topic with lots of moving parts. What is Product Onboarding and why does it matter?

Best Onboarding Software for SaaS – 6 Tools to Improve Your User Activation

Userpilot

When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. User onboarding software.

Sophia Huang – Onboarding as a Product Manager

Mind the Product

In her ProductTank NYC presentation, she goes over the challenges of onboarding as a product manager. Sophia explains that it is extremely rare for a company to have a smooth and proper onboarding procedure. In Sophia’s experience, she has directed all of her questions to one team member (a “buddy”), in favour of using the “proper” frameworks and points of contact for onboarding. Onboarding as a Product Manager. Understand your Product.

Championing Product with a 6 Week Onboarding Program

BrainMates

An Interview with Phil Koziol, Product Manager at Good Pair Days. What is the longest onboarding process you have experienced when starting a new role? More often than not, a Product Manager starts a new role and is immediately bombarded with tasks and responsibilities.

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Amplitude Analytics – Features and Alternatives

Userpilot

With cross-platform tracking, real-time analytics, powerful behavioral analytics , enterprise-level security measures, and solid customer support, Amplitude Analytics is a powerful analytics solution designed to meet the requirements of modern-day product and growth teams.

Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

Gainsight

The onboarding process is a critical predictor of a customer’s success and an essential element for avoiding churn. So imagine, if you will, a product-onboarding process for every new customer that’s intuitive, efficient, and easy to scale. Onboarding workflow.

Metrics For SaaS Products That Give You Actionable Growth Insights

Userpilot

Are you aware of all the metrics that work for SaaS products in 2021? A simple Google search will lead you to numerous articles listing every possible metric out there. This can give you valuable insights into product growth and user engagement. Product-Market Fit (PMF).

The 5 Best Onboarding Workflow Software in 2021

Userpilot

When you first hear the term onboarding workflow software, you might think, what is a workflow? They are completing a series of steps or tasks from when they sign up for your product until they get their job done. What is Onboarding Workflow Software?

Product Launch Metrics: How To Measure The Success Of A Product Launch?

Userpilot

Product launch metrics can be easily overlooked while you become busy with product development, marketing efforts, and launch timeline. But tracking these metrics is equally important. Feature usage rate provides insight into the individual feature engagement status.

8 Best SaaS Onboarding Tools in 2021

Userpilot

We hate to admit it, but there isn’t one product that is going to increase your conversion rate and reduce your churn magically. Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! What Is User Onboarding?

How To Create Good Onboarding Surveys for SaaS

Userpilot

Growing numbers of SaaS companies are adding an onboarding survey to their customer sign-up flows. Those that do often gain insights into the needs of their customers, which ultimately translate into an improved product experience for users, higher activation and greater retention.

2021 Guide To SaaS Product Management Metrics Every Product Manager Should Be Tracking

Userpilot

Looking for the right SaaS product management metrics that offer valuable product growth insights ? Defining and tracking key metrics is an integral part of the product management process. In this article you’ll learn about: Ways to measure SaaS products.

Piecing it together: how to design cohesive onboarding

Inside Intercom

Onboarding is a holistic, ongoing process sitting at the intersection of many different teams: product, sales, marketing, customer engagement and business operations. A customer’s onboarding may start with them visiting your website and choosing to purchase your product or service. But it should also persist as they learn how to use your product and become a confident power user who discovers continued value in your product over time.

The 6 Stages of The Product Adoption Process – Driving SaaS Users To Adopt Your Product

Userpilot

What is a product adoption process? In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. That is, they need to promote product adoption. What is product adoption?

Top 9 Product Onboarding Best Practices for 2022

Userpilot

When designing an onboarding system , it’s more efficient to look at the product onboarding best practices established by other businesses than it is to try to do it all alone. What is product onboarding? The user onboarding experience is an ongoing process.

Product Usage Metrics To Measure And Improve Product Engagement

Userpilot

Wondering which product usage metrics can help you measure product engagement? You should be tracking the metrics that matter. Tracking the right SaaS metrics can give you valuable insight into how your product is growing and how your users are engaging with it.

Pirate Metrics For Product-Led SaaS-How Does The AARRR Framework Look Like In SaaS

Userpilot

What are Pirate Metrics? Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth?

The Ultimate Guide to Self-Serve Onboarding in the Product-Led Era

Userpilot

It’s no secret that we’re in the middle of the Product-Led Era – aka – your user finds your product, signs up, checks it out, and decides if it’s doing the job for them or not. Which means – you really need to get your onboarding right.