Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Example: For our dashboard, we might ask, “How might we create a dashboard that helps analysts quickly spot trends and take action?” Example: Imagine you’re designing a new dashboard for a fintech app. Big difference, right?

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Userpilot

NOVEMBER 7, 2024

Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

NOVEMBER 21, 2016

Die Dashboards, Die! He writes about the intersection of psychology, technology, and businesses for TechCrunch, Inc. Magazine, Psychology Today, and his personal blog NirandFar.com. User Engagement is Product Management. Three Steps to Get Up to Speed On Any Subject Quickly. Why Conversations Will Reinvent Software.

Product Manager 357

Product Manager Product Management Magazine Product Research 357

The Product Manager Coach Blog

JANUARY 14, 2025

A dashboard showing metrics like feature adoption or user engagement amplifies your credibility. How to Get Started: Create Dashboards: Track key metrics like churn, engagement, or feature adoption that align with business goals. Communicate Progress Early: Regular updates on winsno matter how smallbuild trust and momentum.

Data Visualization 93

Data Visualization Customer Feedback Strategy User Friction 93

Userpilot

NOVEMBER 17, 2024

With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. Know what you’re looking for before you start looking Dashboards have been a fad in the SaaS sphere for a while now. And the concept of diminishing returns sets in.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

DECEMBER 18, 2024

Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. Userpilot’s customizable analytics dashboards make metric tracking easier, enabling teams to track changes in performance, user behavior, and engagement at a glance.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Intercom, Inc.

FEBRUARY 24, 2021

You can build your own custom charts and dashboards to see the metrics that matter in a single view, and access more of the data you need to measure team performance and improve operational efficiency. With custom reports, now you can track industry-standard metrics beyond pre-built dashboards.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Alchemer Mobile

NOVEMBER 13, 2024

Real-time analysis helps respond to trends as they arise, with dashboards visualizing results for quick, data-driven decisions. Automating Data Collection and Analysis Modern survey tools automate data collection and analysis, enabling efficient feedback gathering without manual labor.

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Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Userpilot

NOVEMBER 14, 2024

Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. There’s a ready-to-use Expansion Revenue & Upgrades dashboard, and you can create custom ones, too. Expansion Revenue & Upgrades dashboard in Userpilot. That’s a lot to keep a pulse on, isn’t it?

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

The Product Guy

JANUARY 23, 2025

This insight could lead to implementing shared dashboards or concise weekly recaps, fostering clearer communication and smoother collaboration. Instead of jumping to add more meetings, asking, What information is getting lost? or How can we make updates easier to access? might reveal that key updates are being buried in email threads.

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Userpilot is one answer, offering data collection and analytics features for quantitative and qualitative data, along with a custom analytics dashboard for visualizing your unique data and responses. Dashboard example in Hotjar.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Roman Pichler

MARCH 9, 2021

Say I was to start the development of my healthy eating product, I would copy the product goal “Help the users understand their eating habits and acquire an initial user base” into the product backlog together with the features “healthy eating dashboard” and “integration with smart watches and fitness devices.”

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Product Goals Weak Development Team User Testing Vision 396

The Product Coalition

OCTOBER 15, 2024

Even if you are used to dashboards, not every outcome is measurable, and you must not confuse the outcome with your progress monitoring. That’s true in general, and planning for outcomes makes it even more difficult. Outcomes, even when well-defined, are more abstract by nature.

Customer Experience 136

Customer Experience Systems Review Roadmap Customer Satisfaction 136

Intercom, Inc.

NOVEMBER 3, 2021

The team should decide on alternative ways of surfacing the information in the alert in these situations, for example, a Slack or dashboard notification, or an opened task in an issue-tracking mechanism. If it is actionable, is there a dashboard link and does it show all known potential causes?

Data Visualization 209

Data Visualization Engineering Systems Review Software Review 209

Reveal

JANUARY 27, 2025

Latest Update Features: Custom Toolbars: Full control over dashboard menus. Custom Toolbar Options: Full Control Over Menus Developers can now fully customize dashboard and visualization toolbars using the revealView.onMenuOpening event handler. Interactive Filtering: Compare data instantly. Axis Title Control: Sharpen data clarity.

Data Visualization 64

Data Visualization Customer Experience Customer Feedback Development 64

The Product Manager Coach Blog

FEBRUARY 4, 2025

Whether its customer feedback, analytics dashboards, or training in decision frameworks, make sure they have what they need to succeed. Use this insight to refine your approach. Empower with Data and Tools Equip your teams with the resources they need to make informed decisions.

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Data Visualization Product Manager Product Management Reporting Tools 91

Alchemer Mobile

NOVEMBER 8, 2022

Response Targeting enables you to close the feedback loop at scale, accomplished entirely from within the Apptentive dashboard. Modernized, WCAG-Compliant Interactions. Apptentive SDK 6.0 also comes with new default UI styles for all consumer-facing Apptentive interactions, including the Love Dialog, Surveys, Notes , and Message Center.

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

The Product Coalition

DECEMBER 23, 2021

Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. And here’s when UX testing steps in.

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Weak Development Team UX User Testing Technical Review 184

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

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Data Visualization Product Research Analytic Tools Reporting Tools 156

Reveal

DECEMBER 23, 2024

Real-World Example If product analytics shows a high abandonment rate during a workflow, you might embed a dashboard or visualization that makes the workflow clearer. After implementation, product analytics tracks how users interact with the embedded features, giving you continuous feedback to refine and optimize.

Data Visualization 64

Data Visualization Embedded Analytics Analytic Tools Feedback Software 64

Alchemer Mobile

FEBRUARY 2, 2021

DESIGN A DASHBOARD FOR RECORDING AND ANALYZING YOUR METRICS AND KPIS. This performance dashboard lays out all of your metrics in one place to keep you both goal-oriented and accountable to your success metrics. CONTINUE TO ADD TO YOUR PERFORMANCE DASHBOARD.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Custom dashboards: Custom dashboards help you gather crucial metricslike average session duration, recurring revenue, or funnel conversions all in one place. Build and view custom dashboards in Userpilot. Example of DebugBears dashboard. Example of Datadogs dashboard.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

JANUARY 22, 2025

Chargebee dashboard for tracking customer behavior (and measuring retention). These platforms allow you to track active subscriptions, cancellations / churned customers, and new sign-ups. The process of extracting a number of customers will be slightly more complex than with CRM, but at the end of the day, you will be able to calculate CRR.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Intercom, Inc.

JULY 14, 2022

A typical workflow involved looking at a dashboard full of charts with metrics sliced and diced by various attribute combinations. A typical operational dashboard we used before doubling down on traces. Armed with our own definition of observability, we assessed our existing practices and formulated a problem statement. Why traces?

Data Visualization 272

Data Visualization Onboarding KPIs Customer Feedback Engineering 272

Userpilot

SEPTEMBER 2, 2024

Both provide insights into user interactions, but Hotjar allows for customizable dashboards and broader Google Analytics integration. Microsoft Clarity dashboard. Hotjar dashboard. Live dashboard : Hotjar does not let users visualize live heatmaps. These dashboards can show user feedback data like Net Promoter Score.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

NOVEMBER 22, 2024

This ensures a consistent experience that builds trust and increases engagement.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Userpilot

NOVEMBER 29, 2024

Other analytics features, like funnels , custom dashboards, page flow analytics, segmentation, or trends, are available as add-ons. Custom dashboards. The lowest price reported by users I came across was $247 a month for 75k sessions and 2 months of data history. Fullstory pricing. Trends and Retention Analysis. Autocapture.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

DECEMBER 7, 2017

It turns out it was over 35 forms that were riddled with conditional logic, a redundant backend ticketing system, several dashboard views and needed to cater to a myriad of job functions. I initially thought ticketing was made of a few components, a couple forms and one or two workflows.

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Research Software Roadmap Product Research Weak Development Team 317