2020

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Dispelling the Biggest Fallacies of Product Management

Mind the Product

Product Management has become an incredibly sought-after career path for people with all kinds of backgrounds and expertise and, while the discipline is crucial to the success of modern business, it’s still very much in a state of development. As a result of all of those factors, it’s very easy to discover myths and product [.]. Read More. The post Dispelling the Biggest Fallacies of Product Management appeared first on Mind the Product.

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Six Types of “Product” Owners

Roman Pichler

Overview. The term product owner is commonly used to refer to six different product roles in my experience. These are: The original Scrum product owner who owns a product in its entirety and is responsible for maximising the value it creates. A feature owner who manages a major capability with which end users interact like search and navigation on an online retailer’s website.

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7 practices to master to excel as a Product Leader

BrainMates

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance.

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How to Manage Product Managers

ProductCraft

“Management is the most noble of professions if it’s practiced well. No other occupation offers as many ways to help others learn and grow, take responsibility and be recognized for achievement, and contribute to the success of a team.” Clayton Christensen (for more great PM lessons from Clayton, read 8 lessons product managers can learn.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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A flight-tested framework for effective goal

Product Management Today Submitted Articles

One of the most impactful things a product leader can do to help their team succeed is to point everyone in the same direction—to channel all of the team’s energy, focus, and resources towards an aligned outcome.

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Be a Schedule Builder, Not a To-Do List Maker

Nir Eyal

The post Be a Schedule Builder, Not a To-Do List Maker appeared first on Nir and Far.

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A Practical Guide for Agile Teams (2020)

Product Management Today Submitted Articles

This is my complete guide to Product Discovery in 2020.

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Why product usage data is the key to unlocking user insights

Mixpanel

Today’s digital economy relies heavily on software products that make generating and collecting data easier than ever before. In fact, the total number of publicly available mobile apps is estimated to be around 9 million, with each app generating tons of data on the behavior of each of its users. But, of all the data created across the entire user journey, product usage data is arguably the key to unlocking user insights.

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4 ways you are probably doing Product Analytics

Product Management Today Submitted Articles

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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A Framework to Automate Rapport Building

The Product Guy

Guest Post by: Niveditha Jayasekar (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. Have you ever had to talk a difficult customer down from the ledge? Or work with a difficult person, period? What about stepping up to lead a team while a coworker is out on leave or joining a new team and having to earn their trust in less than a month?

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A Decade of Product Management

Melissa Perri

I've been reflecting on the last decade in Product Management. We've come a long way but we still have far to go. These are a few of my observations and personal experiences. Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." 2019: "How do I hire a Chief Product Officer?

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The Product Strategy Cycle

Roman Pichler

Enter the Cycle. Traditionally, strategy and execution are often viewed as separate, sequential pieces of work that are carried out by different people. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it. But as long as innovation, change, and risk are present, this approach is ineffective.

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AI on Pause?

Piyanka Jain

Pretty much all AI/ML customer and transactional models have been on pause for the last few months. As we speak, history is being written… Continue reading on Becoming Human: Artificial Intelligence Magazine ».

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Opportunity Mapping: An Essential Skill for Driving Product Outcomes

Product Talk

The following is an excerpt from my upcoming book, Continuous Discovery Habits. It’s the opening to my chapter on Opportunity Mapping. Read to the end for an exciting new announcement. “To maintain the state of doubt and to carry on systematic and protracted inquiry—these are the essentials of thinking.” John Dewey , How We Think. “Structure is complicated.

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TEI 267: How companies make product decisions and what they need from product innovators – with Stephen Key

Product Innovation Educators

Getting product managers inside the mind of a professional inventor. Do you have a good idea for a product? As an Everyday Innovator, I’d say the chances are pretty good. Do you try to develop it yourself? What about joining forces with the company you work for? Or, a third, and very profitable option, is to license it. To explore licensing from the perspective of an Everyday Innovator with a good idea or from that of a company being pitched, this is the discussion for you.

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Product Judgment: How some people can repeatedly create product success

Intercom, Inc.

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Here, I will tackle some of the common questions around it: Does it exist?

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Why Collecting, Analyzing, and Acting on the Voice of the Customer is Important Right Now

Alchemer Mobile

At the beginning of the COVID-19 pandemic, we published a lot of material around listening to your customers and finding effective ways to capture, analyze, and act on the voice of the customer (VOC). And we’ve seen many top brands fully embrace this strategy to help guide their coronavirus responses, pivot their product roadmap, and impact their customer communication.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The Hidden Costs of Constantly Shipping new Things

Mind the Product

I worked for 8 years at a successful startup called Base CRM. It was acquired by Zendesk 2 years ago. During this time I saw the company take different approaches to many problems startups have, but one remained unchanged: unparalleled, obsessive focus on shipping new functionality. Lately, I’ve been thinking a bit more about a [.]. Read More.

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Customer Retention Priorities vs. Wallet Share Growth: Will There Ever Be More Overlap?

Product Management University

Product managers, there’s never going to be a time where customer retention priorities and wallet share growth opportunities have more overlap, i.e., not at odds. Think about it. The pandemic has forced a lot of businesses to go directly to their customer base for growth as new logos are harder to come by. If you’re one of them read on. One of our current clients offers a CRM add-on solution that helps high-tech companies grow revenue and wallet share in existing customer accounts.

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Scaling a Product Organization

The Product Guy

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

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Networking Product Management

The Product Guy

Guest Post by: Nikola Mojic (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Yogesh Sharma ]. This is a story about why taking a pint of beer has no alternative. This is also a story of how to find a like-minded person to take that pint with. On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Getting In To Product

The Product Guy

Start looking for problems to solve, then look for that product management job. Watch and learn more from product management expert, Meghan Nesta.

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A Guide to Components for Product Managers

The Product Guy

Drawing on my own experience as a naive Product Manager, the goal of this talk to increase awareness into the world of front-end JavaScript components. Specifically how to research these at the start of a project to avoid going into production with the wrong ones. In a recent live stream from one of our mentors of The Product Mentor , John Masterson, lead a conversation on this topic.

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Get the Most Out of the PMs on Your Team

The Product Guy

Maximize team output by understanding your peoples interests and skills. Interviewing your PMs, pairing them with the work at which they will excel, and motivating them through the areas that don’t come natural. In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Deciding to be a Product Manager

The Product Guy

Addressing the gap between understanding of product manager and customer — a great motivator to become one. Watch and learn more from product management expert, Tanya Koshy.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Value of Product

The Product Guy

Establish KPI’s early, communicate often, rally the troops and COMMUNICATE the product value you are delivering. Watch and learn more from product management expert, Kirsten Jepson.

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Remember Successful Features

The Product Guy

It’s easy to take notice of your failed features, but don’t lose sight of those initial successes, you may be missing some big opportunities. Watch and learn more from product management expert, Amin Bashi.

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When a Product Person Assumes

The Product Guy

When you build something you ASSUME that the customer needs… Watch and learn more from product management expert, Don Ross.