Finance Apps: Benchmarks for Success in 2021

Apptentive

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Working in Mobile Finance in 2021.

Webinar: 5 Mobile Customer Feedback Strategies for Finance Apps

Apptentive

If you’re in finance, it’s time to reevaluate how you use your app for feedback collection and relationship building. You’ll learn: How the last year impacted mobile finance behavior. 5 tactics best-in-class finance apps use to gather and act on mobile customer feedback.

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4 Finance App Requirements for 2021

Apptentive

COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. But the competition is fierce, and the finance app category is packed. To help your finance app stand out in 2021, focus on these four strategies at the start of the new year.

2019 Benchmarks for Finance Apps

Apptentive

Our 2019 Mobile Benchmarks by App Category report looks at trends and differences across popular app categories, with a focus on Finance apps. Below is a taste of the Finance-focused data featured in the report, including a “scorecard” showing average engagement and feedback benchmarks for apps in the Finance category and category-specific tips for success. Profile of an average app in the Finance category. Apps in the Finance category have many unique hurdles.

How King Crushes New Product Development using Data-Driven Insights

Speaker: Ian Thompson, Head of Business Intelligence at King, and Zara Wells, Strategic Customer Success Manager at Looker

He’ll also cover the various other ways that King uses analytics across their entire company, from finance to performance marketing.

Four Challenges Finance Apps Face and How to Conquer Them

Apptentive

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. However, having convenient access to our finances at our fingertips doesn’t come without unique challenges. The lifetime value of a finance customer is higher than most other industries, so when a customer does leave, it’s a much bigger hit to the company.

Why Product Managers Should Become Best Friends with Finance Team

DevelopmentCorporate

Product managers should have basic financial literacy, but the implications of new accounting policies like ASC 606 and ASC 606-340 exceed most product manager’s finance capabilities.

Finance Apps: Mobile Customer Engagement Benchmarks for 2020

Apptentive

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Below are key metrics apps in the Finance category should aim for in 2020.

Banking on bad UX: Finance website designs are failing gens Y & Z

TryMyUI

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. Finance TryMyUI UX Industry Design finance millennial Usability Testing User Experience UX Design website zoomerFinancial institutions are mired in bad design and even worse PR. Now, younger generations aren't buying in. How are financial website designs failing?

“My CEO is a Finance Guy Stuck on ROI…”

Mironov Consulting

Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. Most first-time CEOs come from some functional role: sales, finance, marketing, engineering, occasionally product management. (Or The same applies here: we might try finance analogies to explain product strategy concepts. Finance folks know that some corporate investments have quick payoffs and others take years.

From Project to Product: Let’s Talk Funding

Speaker: Anne Steiner, Vice President of Product and Technology at Cprime

In this webinar, you’ll learn how the transition from project to product affects funding models, why project-based funding models stifle agility, and the benefits of product-based funding models. Download now!

Why Finance App Success Depends on Customer Feedback

Apptentive

One of the most important tasks we’re faced with in business and in our personal lives is taking care of our finances, and mobile banking is already insanely popular across all demographics. And for companies already playing in the crowded finance app category, the number of touchpoints and customer engagement opportunities is tremendous—and is likely a determining factor for retaining existing customers and gaining new ones.

Why Mobile Customer Feedback is More Important than Ever for Finance Brands

Apptentive

Mobile-first finance companies are disrupting the market left and right – especially in light of the COVID-19 pandemic. But many brands – specifically ones in traditionally transactional industries like finance – fail to capitalize on this.

3 Product Lessons I Learned From Finance

Sachin Rekhi

I studied computer science in the engineering school and ultimately settled on finance at Wharton. While I may have been better served studying marketing or management, I did learn some important finance principles that I still use day-to-day in my product management role. While I leverage this theory as the basis for managing my personal finances (via Wealthfront ), I find it also applicable to product.

Mobile App Engagement Benchmark Data for Key Industries Including Finance, Food & Drink, Retail, Media, Travel, and Lifestyle

Apptentive

We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance. Finance . Do you want to know how your mobile app engagement data compares to others in your industry?

How Ellevest Empowers Women to Invest In Their Success

The Product Coalition

ellevest finance investment fintechAccording to Vera Behr, Product Manager at Ellevest Continue reading on Product Coalition ».

Is Your Finance Department Adding Value? 3 Signs That It Is, And What To Do If It Isn’t

The Product Coalition

What role does the finance department play? When you think of your role in the finance department, do you feel empowered to drive change across the organization? Finance leaders, when leveraged properly, create cost savings, promote collaboration across teams, and advocate for technology advancements and company-wide automation. Yet, so many finance departments are bogged down by the traditional perception of their role in compliance and reporting.

How Natural Language Processing Can Revolutionize The Financial Industry

The Product Coalition

What about the future of finance? Modern finance is being swayed not only by numbers but also by words. ai fintech finance banking startupSince volumes of textual data increase, natural language processing becomes an effective tool for financial analysis.

Why and how I transferred my career from finance to product management

The Product Coalition

Why and how I transferred my career from finance to product management was originally published in ProductCoalition.com on Medium, where people are continuing the conversation by highlighting and responding to this story. After college, I worked in financial services industry. Colleagues around me love what they are doing, and many people are trying to get into it.

Growth, Funding, Pivotal Moments and the Evolution of Adzerk to Kevel

Business of Software Conference

11:22 Mark: And were you considering equity finance at the same time? 19:57 Mark: And what can you say about that, in terms of kind of finances of the business when you were raising? BoS Insights entrepreneurship Finance Financing growth interviews

How Social Finance brings agility to a risk-averse industry

Miro

Challenging the status quo: How Social Finance brings agility to a risk-averse industryHollis KoolAuthorThe private sector — especially tech — is ripe with the language of innovation, like “agile,” “design thinking,” and “digital transformation.” The post How Social Finance brings agility to a risk-averse industry appeared first on MiroBlog | A blog by Miro

An experience by any other name: 5 types of UX you need to know

TryMyUI

Finance Practicing UX Research TryMyUI UX Industry Customer Experience CX Dark UX E-commerce UX Finance UX fintech Mi-DUX User Experience UXPeople talk a lot about the versatility UX designers, but what the variety of UX?

How I use Mint, Personal Capital, and Wealthfront to Manage my Finances

Sachin Rekhi

One sector in which we are already seeing this shift is personal finance. There is still so much opportunity for brilliant software in personal finance. I’m a big believer in Marc Andreessen’s view that software is eating the world and more and more of our daily lives will be improved by technology running brilliant software. In just the last few years I’ve moved much of my financial management to next generation software solutions that greatly simplify my life.

Building An Accidental Business | Cesar Kuriyama | BoS USA 2019

Business of Software Conference

BoSTalks Videos of 2019 Talks 1second art school BoS2019 BoSUSA BoSUSA2019 bugs build Cesar Kuriyama creativity Finance holiday ideas journal Leadership learning Price programming side hustles Stefan Sagmeister strategy subscription support TEDtalks time off updates vc funding

Covid-19 thoughts - Creating a Family fund similar to PM Cares fund

SidsAvenue

Innovation Business Idea Economics Human Behavior Personal FinanceThe Covid-19 imposed times are challenging for all of us.

Banking on Bad UX vol. 2: The 1s and 0s of a $900,000,000 UI mistake

TryMyUI

Finance Musings UX Industry Bad UX fintech Usability TestingSometimes, "usable" doesn't actually mean "usable" in the UX sense. Citibank is out $500 million on a "usable" UI that isn't even close to being usable. Learn the difference and save yourself a billion or so.

How to Attract Newbies to The Sophisticated Investment World. A UI/UX Case Study

The Product Coalition

finance startup apps design investUsing a real-project example, the Purrweb team explains how UI/UX design can simplify investments for newbies. Hello! I’m Kristina Spiridonova, an account manager at Purrweb.

UX 92

How Advantis Credit Union Uses In-App Mobile Surveys to Drive Product Roadmap and Improve App Ratings

Apptentive

Product Management Voice of the Customer App Store message center ratings and reviews surveys finance FinTech advantis alkami credit union customer story case study product roadmap notes

Co-branded Card Issuance, Explained?—?I

The Product Coalition

Alternative financing Card controls? fintech finance product-management payments startupCo-branded Card Issuance, Explained?—?I I Part I?—?Program

Why conversational customer support is a key strategic investment

Inside Intercom

Support business customer support finance SaaSIn the not-too-distant past, customer support was seen as a hassle, a cost that had to be borne but which was really just a tax on success. If it wasn’t for those pesky customers with problems, profits would be through the roof, right?

How to Prepare Banks for Digital Transformation

The Product Coalition

Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. banking finance banks digital digital-transformation“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? David Gledhill , DBS Bank Chief Information Officer.

What we learned from attending a CrowdPitch event

TryMyUI

Here's a rundown of privileged advice from finance experts we gleaned while attending a CrowdPitch event in our local community. Musings TryMyUI Business finance How-To investor loans pitch User Experience UXThe post What we learned from attending a CrowdPitch event appeared first on TryMyUI Blog.

Co-branded Card Issuance, Explained?—?II

The Product Coalition

startup finance payments product-management fintechCo-branded Card Issuance, Explained?—?II II Part II?—?Experience Experience Design In part I of this series, we talked about why co-branded cards make sense and what does it take for banks to design a co-branded card program.

Co-branded Card Issuance, Explained?—?III

The Product Coalition

finance fintech payments startup product-managementCo-branded Card Issuance, Explained?—?III III Part III?—?Commercial Commercial Aspects In Part I and Part II we looked at program design and experience design for co-branded cards. Commercials play a crucial role in a lot of decisions with regards to program and experience design. Commercials can make or break the program. In this piece, we look at commercial aspects from the program from cost and revenue standpoint.

How to achieve 2,500% revenue growth: 5 lessons from Paddle’s Ed Fry

Inside Intercom

Growth finance growth market saascommerce Scale UpmarketThese companies obviously have an amazing product. They’ve got a great way of telling that product’s story to the world. And they’re really, really good at selling.

Spendesk’s Nicolas Marchais on evolving with your market

Inside Intercom

So they created a software that provides control, visibility, and payment methods for corporate finance teams. So we said, “How can we take the innovation around payment and integrate it into a piece of software that will make it usable for finance teams and modern companies?” What we try to do is really think of how can we make a product that not only speaks to the finance team, but is made for the end user like you and I, Dee.

Does Your Financial Analyst Need Industry-Specific Experience?

The Product Coalition

Any financial analyst must have strong corporate finance aptitude, accounting and reporting experience, and demonstrated statistical expertise. Rather than looking for someone who has fifteen or twenty years of experience in finance specifically, it may make more sense to consider engaged, inquisitive individuals who not only have several years of experience within the FP&A field?—?but finance big-data business-models analytics industry

Let’s talk about Card Payment Processing

The Product Coalition

payments fintech startup finance credit-cardsUnravelling the maze of the payment infrastructure Apple announced its own credit card last week. Card payments are a commonplace now. Most of us use plastic to pay for various goods we buy online or at the retail stores. But not many really understand what happens behind the scenes when you swipe your card at a card machine (PoS) or why is it that your refunds take so much time. Here’s a low fidelity view on the topic.

When You Need an Interim CFO vs. a Part-time CFO

The Product Coalition

Interim CFOs are finance experts who come in, usually on a full-time basis, typically for one to three months, to help steer a company through a financial crisis, an operations change, preparation for a sale, or the gap between one CFO’s departure and the hiring of a new one. Now that I’ve made the distinction … One reason to clarify the difference between these two types of finance professionals is that fractional CFOs often use the term interim CFO.

Must-have Tax Preparation Checklist For Your Business

The Product Coalition

If you know right now that you do not or will have some of these elements, talk to your finance team, understand why, and come up with a plan in the coming few weeks to get these items together. For a free consultation on what needs doing before you hire a tax preparer, set up a time to talk to Paro’s finance experts here or download our Tax Guide and Checklist for more information on how your business can best prepare for painless, easy tax season.