Does Governance Outweigh the Art of Insight in the Age of AI?

Birst BI

Often, these data sets acquired by business analysts are not governed or managed by IT, but this is acceptable because business analysts have enough business knowledge to evaluate whether insights are reasonably accurate to address the business problem.

Portals, Chatbots and best practice in Government search

The Product Coalition

In 2011, I led a project at Sensis to investigate the implementation of best practice Government search in the Australian White Pages… Continue reading on ».

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5 Predictions for the Next Decade of Data Governance


In the last decade, data governance has undergone a transformation. At the same time, the sheer amount of data that became available in the Teams need to move fast in a competitive landscape, and they need the guidance of a data governance manager to maintain the data taxonomy. However, limitless exploration won’t make a difference without a solid foundation of data governance. Looking ahead to the next decade of data governance, the Amplitude team knows nothing is certain.

User Research – Making it Work in Government – Katy Arnold (ProductTank London)

Mind the Product

Katy Arnold, Head of User Research and Design at The Home Office, talks to ProductTank London about making User Research Work in Government. One of the first outputs of this department was a set of Design Principles which all future government services should aim to adhere to.

Business Agile: A Roadmap for Transforming Your Management & Adapting to the VUCA Environment

Speaker: Peter Taylor, Speaker/Author, The Lazy Project Manager

Data governance: an 8-step program


Every organization needs a sound data governance process or program to maintain and optimize the health (and trustworthiness) of their data. Select a data governance owner or team. The post Data governance: an 8-step program appeared first on Mixpanel.

Supercharge your team’s motivation

Lead on Purpose

There are organizations that advocate hiring the … Continue reading → Leadership Purpose accountability dedication motivation passion responsibility self-governmentThe most successful companies have motivated leaders, and those leaders inspire motivation at all levels of the organization. Is it possible to create an environment where great work happens and everyone is motivated?

More than Data: It’s Networked BI that Enables a “Single Version of the Truth”

Birst BI

Data governance is a broad topic that people seem to agree is important, but still argue about the details. As long as the process is governed and managed, organizations will have made a conscious decision to create a “single version of the truth.”.

UX and user-centric design at SXSW 2019


Partners & Stories TryMyUI Design Thinking Government User Experience Design Virtual RealityUX and user-centric design was on display in a big way at SXSW this year, demonstrating an exciting vision for the future in many spheres of life and industry. The post UX and user-centric design at SXSW 2019 appeared first on TryMyUI Blog.

How My Startup Got a Meeting with the Pentagon: a Report from the Valley of Death

The Product Coalition

For academics in the midst of a technology commercialization project, the Valley of Death exists because governments don’t fund products… Continue reading on ».

Women in Product Management: Diana Benli, VP Product Management at Cognizant

280 Group

For our third installment of the Women in Product Management Series I interviewed Diana Benli, VP Government Programs Product Management at Cognizant in the TriZetto Healthcare Products Group.

Should e-signature companies use Technographics?


Much of this growth is due to a compelling need to shorten business closure times, curtail costs, improve workflow efficiencies, enhance security measures, and government impetus for digitalization.

Ola’s License Suspended for 6 months in Bangalore; An opportunity for others?


Ola is charged with running bike taxis in violation of license conditions and violated government rules. Ola’s license has been suspended in Bangalore for 6 months. Reason? Ola Cabs license… The post Ola’s License Suspended for 6 months in Bangalore; An opportunity for others? appeared first on NextBigWhat. Product Management

Let’s Resolve to Create Humane Products in 2019

Mind the Product

I’m part of the excellent community of product managers who work on public services within government. Digital services created by central government departments are typically expected to follow user-centred design principles – this has been codified within government as the Digital Service Standard , which starts with the principle that we should understand user needs.

Optimal Product Process™ 3.0 Phase Seven: Retire

280 Group

For other products, such as Enterprise software or products being sold in the financial, government or medical fields, end-of-life can be a critical factor that must be planned for and dealt with effectively. This post describes the seventh phase in the Optimal Product Process: Retire.

Product Usage Analytics: Controlling Your Data


Whether facing requirements from GDPR or other data privacy and protection laws – or serving highly regulated markets like healthcare, finance, or government – vendors are taking a closer look at ways to control the data they are collecting.

Cost vs Value Measurements for Agile Approaches

Johanna Rothman

Some of my clients have struggled with their project governance as they move to agile approaches. The governance people do not record assumptions. However, the governance people judge the projects and programs by how well their original estimates (for date and cost) line up with the actuals. This matters because the more time you spend in planning, the more other people—including governance people—want to “hold” you to your estimates.

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2020 Product Conferences

Product Talk

Service Design in Government. We are starting to pull together our 2020 conference list. This list is by no means exhaustive. If you know of a product conference that is not on the list and you think it should be, please feel free to recommend it in the comments or send an email to We’ll also keep updating this list as we hear about more events.

Naming 165

A Crawl, Walk, Run Approach To Increasing Your Analytics IQ


The most common barriers to achieving a more sophisticated maturity posture were an inability to adequately define data and analytics strategy, lack of value from projects and trouble hammering out a plan for solving risk and governance issues, the Gartner survey revealed.

Flexible and secure Data-as-a-Service delivered today

Birst BI

To put it simply, by setting up DaaS, Birst offers a better way to democratize data without sacrificing security, governance, and control. It provides a governed standard for accessing existing data objects and pipelines for sharing new data objects within an organization.

Competitive Analysis to Competitive Intelligence: Evolving for Greater Product Management Impact

280 Group

They include demographics, economy, alternative industries, technology, distributors, customers, substitutes, suppliers, government, and industry regulations. Introduction.

What is a VPN, and do I need one?

The Product Coalition

A government can decide it doesn’t want its citizens visiting certain sites or using certain services (such as Wikipedia in Turkey or pretty much half the Internet in China). Then the government can make deals with local Internet providers to block all traffic going to those sites.

Stress-Out Your Buyers (a little) For More Effective Product Positioning

Proficientz – Product Management University

For example: “Keeping up with new and changing government regulations is a profit-eating nightmare.” Increasing and complex government regulations are driving up costs.” Statements like these are white noise – they’re out there but no one pays attention them anymore. Effective product positioning comes in many forms. But there’s only one outcome you’re looking for: An emotional reaction. Do it consistently and your pipeline will be chock full of qualified leads.

How Slavery in Today’s World Impacts Product Development

The Product Coalition

State imposed forced labor: Being obligated to participate in work that is beneficial to a government, but not necessarily beneficial for the people doing the actual work. It’s a reason why governments ensure that markets are regulated.

How to fix Your Product Goals for Better Human Outcomes

Mind the Product

Another organisation that’s operating at this level of transparency is the GDS (Government Digital Service) inside the UK government. It started with a set of big hitters, like “make it easier for the public to hold government to account” (I love that one).

How to Find Competitors’ Prices

Pragmatic Marketing

If your competitor sells to the government, their prices are likely on the GSA price list. Often, after a government bid is over, you can get access to the bids using FOIA requests. The formula for “value-based pricing” is simple.

Carbon Neutral Roadmaps – Chris Adams on The Product Experience

Mind the Product

How to educate yourself – follow all of the Emilys, specifically: Emily Labram of the UK’s Government Digital Service. How to educate yourself – follow all of the Emilys, specifically: Emily Labram of the UK’s Government Digital Service.

Don’t Miss These Amazing Speakers at #mtpcon Singapore

Mind the Product

Since 2011 she’s been a strategic product consultant, leading organisational design and transformation initiatives across finance, government, travel, e-commerce, and non-for-profit sectors.

What’s the ROI of Innovation? – David Binetti

Mind the Product

This creates a “Risk Sigma”, which is a normalised metric, comparable across all your projects, and which enables corporate governance. There are strong benefits for both the innovator and the finance team concerned with corporate governance.

2019 Product Conferences

Product Talk

Service Design in Government. We are starting to pull together our 2019 conference list. This list is by no means exhaustive. If you know of a product conference that is not on the list and you think it should be, please feel free to recommend it in the comments or send an email to I haven’t decided what events I’ll be attending in 2019 yet, but as soon as I do, I’ll update this post.

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Organisation Design & Cognitive Science in Product Development.

Mind the Product

Nathan and his team at Nature of Work enable legacy companies to consider how to respond to these changes at governance level. Move governance-level decision making away from consensus decision making to consent-based decision making.

The Worst that Could Happen

Under10 Playbook

So if we have a problem with this product and there is a data breach or leak of protected health information (PHI), we'd have to report it to corporate, the federal government, the press, the patients whose data was leaked and who knows who else. Do you plan for the worst?

Introducing the Speakers for MTP Engage Manchester 2019

Mind the Product

Tom is now a partner at Public Digital, a consultancy which helps governments and large organisations around the world adapt to the internet era. Prior to this, Tom was co-founder of the UK’s Government Digital Service, part of the Cabinet Office.

Designing for Public Needs in Participatory Ways by Bernise Ang

Mind the Product

Working with local businesses, community organisations, social workers, local government agencies, and, of course, the residents at the heart of this research effort, Bernise and her team employed a variety of research methods to understand what was really going on in the district.

Singapore: A Country Applying Radical Product Thinking

Radical Product

Being a government organization, I was bracing myself for a bureaucratic and painful experience as we headed there with two jet-lagged kids who had been up since 2 am. But it got me asking: “What drives a government organization to build such a well-manicured experience for foreign workers?

Changing the Weather Inside your Organisation by Tom Loosemore

Mind the Product

In government, they started with content publishing as it’s not technically difficult, but every can see the website continually changing. Businesses, charities and governments need to adapt to the new world of digital.

Software Piracy in China


An MIT study for the Journal of Economics and Statistics found that “most students would switch to Internet piracy even if the government eradicated street piracy.” China’s reputation for its heavy use of pirated software is well established.

Insights from the #mtpcon Product Leadership Forum – Part 3

Mind the Product

Julia Harrison – Head of Product at Government Digital Service. In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2).

What Can India’s Paytm Mobile Payment System Teach Product Managers?

The Accidental Product Manager

One big challenge that Paytm may be facing in the future will be coming from the Indian government. The government has launched mobile payments system. The Indian government has decided to take steps in order to both cut corruption and do a better job of collecting taxes from citizens.

Top Trends to Watch in Analytics through 2020

TIBCO - Thought Leadership

Innovation in analytics and business intelligence (BI) is a must-have for companies trying to ensure a successful future in the digital age.