Does Governance Outweigh the Art of Insight in the Age of AI?

Birst BI

Often, these data sets acquired by business analysts are not governed or managed by IT, but this is acceptable because business analysts have enough business knowledge to evaluate whether insights are reasonably accurate to address the business problem.

Portals, Chatbots and best practice in Government search

The Product Coalition

In 2011, I led a project at Sensis to investigate the implementation of best practice Government search in the Australian White Pages… Continue reading on ProductCoalition.com ».

User Research – Making it Work in Government – Katy Arnold (ProductTank London)

Mind the Product

Katy Arnold, Head of User Research and Design at The Home Office, talks to ProductTank London about making User Research Work in Government. One of the first outputs of this department was a set of Design Principles which all future government services should aim to adhere to.

Data governance: an 8-step program

Mixpanel

Every organization needs a sound data governance process or program to maintain and optimize the health (and trustworthiness) of their data. Select a data governance owner or team. The post Data governance: an 8-step program appeared first on Mixpanel.

Architecture & Governance Magazine: “Report Suggests Agile Integration Is the ‘Blueprint for Enterprise Architecture,’ Expert Agrees”

Agile Velocity

By Holt Hackney, Originally Printed in Architecture and Governance Magazine. The post Architecture & Governance Magazine: “Report Suggests Agile Integration Is the ‘Blueprint for Enterprise Architecture,’ Expert Agrees” appeared first on Agile Velocity.

Supercharge your team’s motivation

Lead on Purpose

There are organizations that advocate hiring the … Continue reading → Leadership Purpose accountability dedication motivation passion responsibility self-governmentThe most successful companies have motivated leaders, and those leaders inspire motivation at all levels of the organization. Is it possible to create an environment where great work happens and everyone is motivated?

UX and user-centric design at SXSW 2019

TryMyUI

Partners & Stories TryMyUI Design Thinking Government User Experience Design Virtual RealityUX and user-centric design was on display in a big way at SXSW this year, demonstrating an exciting vision for the future in many spheres of life and industry. The post UX and user-centric design at SXSW 2019 appeared first on TryMyUI Blog.

Women in Product Management: Diana Benli, VP Product Management at Cognizant

280 Group

For our third installment of the Women in Product Management Series I interviewed Diana Benli, VP Government Programs Product Management at Cognizant in the TriZetto Healthcare Products Group.

Should e-signature companies use Technographics?

DemandMatrix

Much of this growth is due to a compelling need to shorten business closure times, curtail costs, improve workflow efficiencies, enhance security measures, and government impetus for digitalization.

Ola’s License Suspended for 6 months in Bangalore; An opportunity for others?

NextBigWhat

Ola is charged with running bike taxis in violation of license conditions and violated government rules. Ola’s license has been suspended in Bangalore for 6 months. Reason? Ola Cabs license… The post Ola’s License Suspended for 6 months in Bangalore; An opportunity for others? appeared first on NextBigWhat. Product Management

Let’s Resolve to Create Humane Products in 2019

Mind the Product

I’m part of the excellent community of product managers who work on public services within government. Digital services created by central government departments are typically expected to follow user-centred design principles – this has been codified within government as the Digital Service Standard , which starts with the principle that we should understand user needs.

Optimal Product Process™ 3.0 Phase Seven: Retire

280 Group

For other products, such as Enterprise software or products being sold in the financial, government or medical fields, end-of-life can be a critical factor that must be planned for and dealt with effectively. This post describes the seventh phase in the Optimal Product Process: Retire.

Cost vs Value Measurements for Agile Approaches

Johanna Rothman

Some of my clients have struggled with their project governance as they move to agile approaches. The governance people do not record assumptions. However, the governance people judge the projects and programs by how well their original estimates (for date and cost) line up with the actuals. This matters because the more time you spend in planning, the more other people—including governance people—want to “hold” you to your estimates.

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A Crawl, Walk, Run Approach To Increasing Your Analytics IQ

Revulytics

The most common barriers to achieving a more sophisticated maturity posture were an inability to adequately define data and analytics strategy, lack of value from projects and trouble hammering out a plan for solving risk and governance issues, the Gartner survey revealed.

2020 Product Conferences

Product Talk

Service Design in Government. We are starting to pull together our 2020 conference list. This list is by no means exhaustive. If you know of a product conference that is not on the list and you think it should be, please feel free to recommend it in the comments or send an email to conferences@producttalk.org. We’ll also keep updating this list as we hear about more events.

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Flexible and secure Data-as-a-Service delivered today

Birst BI

To put it simply, by setting up DaaS, Birst offers a better way to democratize data without sacrificing security, governance, and control. It provides a governed standard for accessing existing data objects and pipelines for sharing new data objects within an organization.

How to fix Your Product Goals for Better Human Outcomes

Mind the Product

Another organisation that’s operating at this level of transparency is the GDS (Government Digital Service) inside the UK government. It started with a set of big hitters, like “make it easier for the public to hold government to account” (I love that one).

Stress-Out Your Buyers (a little) For More Effective Product Positioning

Proficientz – Product Management University

For example: “Keeping up with new and changing government regulations is a profit-eating nightmare.” Increasing and complex government regulations are driving up costs.” Statements like these are white noise – they’re out there but no one pays attention them anymore. Effective product positioning comes in many forms. But there’s only one outcome you’re looking for: An emotional reaction. Do it consistently and your pipeline will be chock full of qualified leads.

How to Find Competitors’ Prices

Pragmatic Marketing

If your competitor sells to the government, their prices are likely on the GSA price list. Often, after a government bid is over, you can get access to the bids using FOIA requests. The formula for “value-based pricing” is simple.

Don’t Miss These Amazing Speakers at #mtpcon Singapore

Mind the Product

Since 2011 she’s been a strategic product consultant, leading organisational design and transformation initiatives across finance, government, travel, e-commerce, and non-for-profit sectors.

What’s the ROI of Innovation? – David Binetti

Mind the Product

This creates a “Risk Sigma”, which is a normalised metric, comparable across all your projects, and which enables corporate governance. There are strong benefits for both the innovator and the finance team concerned with corporate governance.

Organisation Design & Cognitive Science in Product Development.

Mind the Product

Nathan and his team at Nature of Work enable legacy companies to consider how to respond to these changes at governance level. Move governance-level decision making away from consensus decision making to consent-based decision making.

Introducing the Speakers for MTP Engage Manchester 2019

Mind the Product

Tom is now a partner at Public Digital, a consultancy which helps governments and large organisations around the world adapt to the internet era. Prior to this, Tom was co-founder of the UK’s Government Digital Service, part of the Cabinet Office.

Changing the Weather Inside your Organisation by Tom Loosemore

Mind the Product

In government, they started with content publishing as it’s not technically difficult, but every can see the website continually changing. Businesses, charities and governments need to adapt to the new world of digital.

Designing for Public Needs in Participatory Ways by Bernise Ang

Mind the Product

Working with local businesses, community organisations, social workers, local government agencies, and, of course, the residents at the heart of this research effort, Bernise and her team employed a variety of research methods to understand what was really going on in the district.

Software Piracy in China

Revulytics

An MIT study for the Journal of Economics and Statistics found that “most students would switch to Internet piracy even if the government eradicated street piracy.” China’s reputation for its heavy use of pirated software is well established.

2019 Product Conferences

Product Talk

Service Design in Government. We are starting to pull together our 2019 conference list. This list is by no means exhaustive. If you know of a product conference that is not on the list and you think it should be, please feel free to recommend it in the comments or send an email to conferences@producttalk.org. I haven’t decided what events I’ll be attending in 2019 yet, but as soon as I do, I’ll update this post.

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[INFOGRAPHIC] 2019 Revulytics Software Piracy Statistics

Revulytics

While an “inside sales” approach works well in North America and the EU, raids with government agencies are a better approach in certain countries in Asia. Commercial Value of Unlicensed Software in North America and Western Europe.

The Worst that Could Happen

Under10 Playbook

So if we have a problem with this product and there is a data breach or leak of protected health information (PHI), we'd have to report it to corporate, the federal government, the press, the patients whose data was leaked and who knows who else. Do you plan for the worst?

Singapore: A Country Applying Radical Product Thinking

Radical Product

Being a government organization, I was bracing myself for a bureaucratic and painful experience as we headed there with two jet-lagged kids who had been up since 2 am. But it got me asking: “What drives a government organization to build such a well-manicured experience for foreign workers?

Please Try.

Melissa Perri

There are governing bodies, like legal, but they are not your boss. “What have you tried to fix that problem?”. Over the past year, I’ve spent most of my time working with Product Managers, UX Designers, and Leadership of companies going through some sort of change.

What Can India’s Paytm Mobile Payment System Teach Product Managers?

The Accidental Product Manager

One big challenge that Paytm may be facing in the future will be coming from the Indian government. The government has launched mobile payments system. The Indian government has decided to take steps in order to both cut corruption and do a better job of collecting taxes from citizens.

Top Trends to Watch in Analytics through 2020

TIBCO - Thought Leadership

Innovation in analytics and business intelligence (BI) is a must-have for companies trying to ensure a successful future in the digital age.

Insights from the #mtpcon Product Leadership Forum – Part 3

Mind the Product

Julia Harrison – Head of Product at Government Digital Service. In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2).

Using Research in Material Design by Elizabeth Churchill

Mind the Product

Design Systems, including Material Design , have been popular in the tech industry since around 2011, and provide designers and developers with a set of guidelines and components that govern how a product should feel.

Pizzas, Minivans, and the Innovation Core Team

Mind the Product

Maintain accountability to the governance team or new venture funding board. For base business new product development, leadership governs the pipeline, making go/no-go business decisions at key project milestones.

Destination CRM: 3 Ways to Become a Data-Driven Customer Success Manager

Revulytics

“You turn schools, companies and government agencies into [hiring company’s] product lovers.” It’s the first line of a job advertisement for a customer success manager at one of the world’s global software giants.

Inspiration: Half the money I spend.

Under10 Playbook

And the many changes imposed upon you: competitive threats, new industry trends, and new government mandates. Half the money I spend on advertising is wasted, and the trouble is, I don't know which half.—John —John Wanamaker.

The "Need To Know" Rule

Under10 Playbook

The term "need to know", when used by government and other organizations, describes the restriction of data which is considered very sensitive. The ATM asked for my mobile number recently. The bank already has my phone number and email. My dentist wants my mobile number.

A Tale of Two Data Teams

Amplitude

As such, I have heard a lot about different styles of data governance, which vary greatly from company to company. Here is a story of how two different teams do data governance in vastly different ways, and how they can learn to more effectively govern data. Every time that someone wants to add any new event or property, it needs to be approved at the weekly meeting of the company’s data governance board before it can be implemented.