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The B2B Product Manager Magazine March 2017 is now available. The post Obsessing Over Customer Success, Demo Techniques and Web Lead Generation: The B2B Product Manager Magazine, March 2017 appeared first on Proficientz - Product Management Training for B2B. In this issue we cover everything from obsessing over customer success to demo techniques to improving your website lead generation and conversion. MORE
The B2B Product Manager Magazine April 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine April 2019 appeared first on Proficientz. If your perception of portfolio management is that it’s more advanced or involved than traditional product management, it may be time to reconsider. MORE
The B2B Product Manager Magazine January 2018 is now available. We’re kicking off 2018 with a discussion on product success metrics and a viewpoint that there’s only one critical metric that’s important over the long term. If you routinely hit that one, all the others will take care of themselves. We also look at the benefit of using customer value themes to drive your sales demos and how they can improve win rates. MORE
The B2B Product Manager Magazine December 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine December 2018 appeared first on Proficientz. We close out the year with a familiar theme: create solutions that make customers measurably better at their business and then deliver, market and sell them in a manner that drives consistent and profitable growth for your organization. MORE
The B2B Product Manager Magazine November 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine November 2018 appeared first on Proficientz. Over the past 17 years we’ve had the privilege of working with many successful organizations. The top 1% all have one thing in common. Their top priority is measurable customer success. It drives everything they do. MORE
The B2B Product Manager Magazine July 2018 is now available. Join our mailing list and get the monthly magazine delivered right to your inbox. It’s July and that means the second half of the fiscal year is in full swing for many organizations. That usually equates to more focus on hitting your sales numbers. This month we tackle two critical phases of the sales process – discovery and demos – with tips for getting better results on both fronts. MORE
Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine July 2020 appeared first on Proficientz. The B2B Product Manager July 2020. We hope you’re enjoying your summer. This month we take a closer look at the practices of product management and product marketing and the extent to which our profession is keeping pace with the demands of our markets. MORE
The March 2017 Issue of The B2B Product Manager Magazine is now available. The post Obsessing Over Customer Success, Demo Techniques and Web Lead Generation: The B2B Product Manager Magazine, March 2017 appeared first on Proficientz - Product Management Training for B2B. In this issue we cover everything from obsessing over customer success to demo techniques to improving your website lead generation and conversion. MORE
At the time, Broadcasters magazines and book publishers were trying to figure out how to get their content online. magazine. was a spin-off for teenage girls from Cosmopolitan magazine. We were able to tie this traffic increase to an increase in subscriptions to the print magazine. For our next installment of the Women in Product Management Series I interviewed Rosa Welton, Director of Product Management at ServiceNow. MORE
The B2B Product Manager Magazine April 2018 is now available. We kick off our April issue by looking at the correlation between your sales methodology and your product management philosophy. We also discuss the ultimate customer experience, a requirements food analogy and why it’s easier to sell products you don’t have. Enjoy our April issue. In This Issue: Blog: High-Octane Product Management. Solution Selling vs. Aspirational Selling: Mirror Image of Product Management? MORE
The B2B Product Manager Magazine August 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. This month we explore the value of a product marketing roadmap to sales. It’s not a staple in most B2B organizations but it’s just as important to your near-term revenue as a product roadmap is to your longer-term growth. MORE
In a recent interview with the Czech magazine and news site E15, Daniel Hejl, our CTO and Co-Founder, discussed what makes Productboard a unique proposition – not only for companies wanting to build better products but also for engineers in the Czech Republic. MORE
The B2B Product Manager Magazine June 2020. Enjoy The B2B Product Manager Magazine June Issue and see how “learning at the point of need” can accelerate the growth of your company and your career. Join our mailing list and get the monthly magazine delivered directly to your inbox. This month we bring you a variety of topics given the breadth of priorities we’re all dealing with in this crazy new normal. MORE
In this ProductTank New York talk, Matthew Vitebsky tells the story about how he landed a Product Manager job at TIME magazine, where he assisted stakeholders with their entire brand package, including Time Fortune Money, Time Health, and Time Kids. MORE
The quarterly magazine put out by Pragmatic Marketing is jam packed with articles that B2B product managers, product marketers and marketers will not just want to read, but identify takeaways they can put into action immediately. The “Back to School” issue of “Pragmatic Marketer” is a classic example of nurture marketing at its best. MORE
View the magazine. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine December 2020 appeared first on Proficientz. B2B Product Manager December 2020 Issue. MORE
I recently contributed the first of a three-part series of articles to Business View Magazine about how the new subscription-based economy is affecting traditional technology companies. Here is an excerpt of the article, which you can read in full online on Business View Magazine's site MORE
The B2B Product Manager Magazine February 2020. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine February 2020 appeared first on Proficientz. This month we turn the spotlight on techniques for identifying higher value targets using personas and market segments, and the role of the solutions manager. MORE
View the magazine. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine October 2020 appeared first on Proficientz. The B2B Product Manager October 2020. MORE
The B2B Product Manager Magazine June 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine June 2019 appeared first on Proficientz. Every product company wants successful products. This month we contrast the differences between structuring your product management function for product success vs. customer success. MORE
The B2B Product Manager Magazine January 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine January 2019 appeared first on Proficientz. This month we zero in on an aspect of “team” that often gets overlooked in product management. A few tweaks benefit everyone, including your customers. MORE
By Holt Hackney, Originally Printed in Architecture and Governance Magazine. The post Architecture & Governance Magazine: “Report Suggests Agile Integration Is the ‘Blueprint for Enterprise Architecture,’ Expert Agrees” appeared first on Agile Velocity. MORE
The B2B Product Manager Magazine June 2017 is now available. This month we look at the customer value chain from start to finish using the relay race analogy and how your organization can consistently win that race and dominate the market. We also share a few tips and tricks for clarifying the product manager and product owner roles, plus the price you’re ultimately paying for one-off custom features. View the June/July 2017 Issue. In This Issue: Blog: High-Octane Product Management. MORE
As The New York Times Magazine put it: No one wants to put on a “work face Does authenticity matter in the workplace? -. Update: Make sure to read the follow-up with other perspectives from readers. I’ve written about Google’s research showing that psychological safety was the most predictive characteristic of successful teams. Psychological safety requires authenticity. MORE
67 The post Requirements, Roadmaps & Rollouts: The B2B Product Manager Magazine, February 2017 appeared first on Proficientz. The February Issue of The B2B Product Manager is now available. In this issue we cover everything from requirements to roadmaps to rollouts. We also throw in a few tips for hiring the best Agile Product Owners, and a universal product management framework that’s been sitting right under our nose. MORE
The B2B Product Manager Magazine September 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. A product vision is just as valuable to product, marketing and sales teams as it is to customers because it keeps the focus on customer value. This month we serve up a simple recipe for creating a product vision that resonates with everyone. MORE
The B2B Product Manager Magazine December 2019 is now available. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine December 2019 appeared first on Proficientz. We end 2019 with a few simple concepts that are plenty challenging to execute. The common thread is talking about the value of existing or future products without talking about the products themselves. Enjoy our December issue. In This Issue. MORE
In the new magazine view, we moved the images to the right to have a better alignment when some articles don’t have images. We all have different preferences when it comes to the layout of the lists of articles we skim. Some people prefer text only, some prefer large images, some prefer a mix of both. We created different views to let you personalize Feedly to what works best for you. MORE
The B2B Product Manager Magazine February 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine February 2019 appeared first on Proficientz. Product roadmap decisions are among the most debatable in every organization, especially when you don’t nail the customer value narrative. MORE
Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine August 2020 appeared first on Proficientz. The B2B Product Manager August 2020. MORE
The B2B Product Manager Magazine October 2017 is now available. In this issue we discuss the value of listening as one of the most overlooked sales skills, and the value of business conversations. We also examine product usability and its impact on revenue, plus sales demo tips. Be sure to check out our brand new lineup of advanced training programs. Learn how to accelerate your growth by delivering, marketing and selling solutions that make customers measurably better at what they do. MORE
The B2B Product Manager Magazine August 2017 is now available. This month we focus on user engagement as a leading indicator of customer value and the subsequent impact on retention and recurring revenue. We also look at the shift from a “market problem” focus to a “customer goal” focus and its impact on growth. Last but not least, check out our brand new lineup of training programs and flat rate fee structure. MORE
The B2B Product Manager Magazine October 2019 is now available. Enjoy the B2B Product Manager Magazine October 2019. The post B2B Product Manager Magazine October 2019 appeared first on Proficientz. This month we focus on the single biggest thing that puts product management and product marketing teams in a stronger position to lead and influence. Want to drive more revenue from existing products? MORE
The B2B Product Manager Magazine March 2018 is now available. We headline our March issue by going back to one of those marketing basics that’s all too easy to forget. We also draw the analogy between a lifestyle change and the shift from a product success culture to a customer success culture. Enjoy our March issue. In This Issue: Blog: High-Octane Product Management. The Most Basic Rule of Marketing is so Easy to Forget. MORE
And Money magazine ranked being a software product manager as one of their top ten jobs. This article draws on multiple sources to provide Product Manager salary data. It also includes links to the sites so that you can customize the various salary factors such as location, experience and industry to match your situation. The Product Management profession has come a long way in the past few decades – it used to be misunderstood and undervalued. MORE
Lifestyle magazine Sport360.fit mainly speaks to the women of Dubai. Its parent company already had a successful sports magazine read mostly by men. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. The post UX Case Study: How We Designed A Bilingual Lifestyle Magazine appeared first on UX Studio. In this UX case study we show how we designed Sport360.fit. MORE
View the magazine. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine November 2020 appeared first on Proficientz. B2B Product Manager November 2020 Issue. MORE
In Experiment 08, we took that feedback into account and added a new density preference which can be applied to text only, magazine, and card views. Listening to the murmurs in the Lab Slack channel, it seems that controlling the density of the articles is important to the community. Some users like to see a mix of images with the article summary, some people prefer to see only text, some people want more density, some less. MORE
The B2B Product Manager Magazine May 2018 is now available. The mantra of every product, marketing and sales professional starts and ends with finding and solving customer problems. But identifying the problems that are most critical to your target customers is like finding a needle in a haystack. Our feature article this month focuses on an easier way to identify what’s most important to your target customers. Problems aren’t the headline. Enjoy our May issue. MORE
Magazine Related Topics Proficientz
DECEMBER 17, 2020
View the magazine. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine December 2020 appeared first on Proficientz. B2B Product Manager December 2020 Issue.
Proficientz
NOVEMBER 17, 2020
View the magazine. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine November 2020 appeared first on Proficientz. B2B Product Manager November 2020 Issue.
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Proficientz
OCTOBER 20, 2020
View the magazine. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine October 2020 appeared first on Proficientz. The B2B Product Manager October 2020.
Proficientz
AUGUST 12, 2020
Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine August 2020 appeared first on Proficientz. The B2B Product Manager August 2020.
Proficientz
JULY 15, 2020
Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine July 2020 appeared first on Proficientz. The B2B Product Manager July 2020. We hope you’re enjoying your summer. This month we take a closer look at the practices of product management and product marketing and the extent to which our profession is keeping pace with the demands of our markets.
Proficientz
APRIL 30, 2019
The B2B Product Manager Magazine April 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine April 2019 appeared first on Proficientz. If your perception of portfolio management is that it’s more advanced or involved than traditional product management, it may be time to reconsider.
Proficientz
DECEMBER 20, 2018
The B2B Product Manager Magazine December 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine December 2018 appeared first on Proficientz. We close out the year with a familiar theme: create solutions that make customers measurably better at their business and then deliver, market and sell them in a manner that drives consistent and profitable growth for your organization.
Proficientz
NOVEMBER 20, 2018
The B2B Product Manager Magazine November 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine November 2018 appeared first on Proficientz. Over the past 17 years we’ve had the privilege of working with many successful organizations. The top 1% all have one thing in common. Their top priority is measurable customer success. It drives everything they do.
Proficientz
FEBRUARY 20, 2017
The post Requirements, Roadmaps & Rollouts: The B2B Product Manager Magazine, February 2017 appeared first on Proficientz. The February Issue of The B2B Product Manager is now available. In this issue we cover everything from requirements to roadmaps to rollouts. We also throw in a few tips for hiring the best Agile Product Owners, and a universal product management framework that’s been sitting right under our nose.
Roy Madden
OCTOBER 15, 2018
In Experiment 08, we took that feedback into account and added a new density preference which can be applied to text only, magazine, and card views. Listening to the murmurs in the Lab Slack channel, it seems that controlling the density of the articles is important to the community. Some users like to see a mix of images with the article summary, some people prefer to see only text, some people want more density, some less.
UX Studio
APRIL 10, 2018
Lifestyle magazine Sport360.fit mainly speaks to the women of Dubai. Its parent company already had a successful sports magazine read mostly by men. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. The post UX Case Study: How We Designed A Bilingual Lifestyle Magazine appeared first on UX Studio. In this UX case study we show how we designed Sport360.fit.
Proficientz
MARCH 9, 2017
The B2B Product Manager Magazine March 2017 is now available. The post Obsessing Over Customer Success, Demo Techniques and Web Lead Generation: The B2B Product Manager Magazine, March 2017 appeared first on Proficientz - Product Management Training for B2B. In this issue we cover everything from obsessing over customer success to demo techniques to improving your website lead generation and conversion.
Proficientz
MARCH 9, 2017
The March 2017 Issue of The B2B Product Manager Magazine is now available. The post Obsessing Over Customer Success, Demo Techniques and Web Lead Generation: The B2B Product Manager Magazine, March 2017 appeared first on Proficientz - Product Management Training for B2B. In this issue we cover everything from obsessing over customer success to demo techniques to improving your website lead generation and conversion.
Roy Madden
JULY 17, 2018
In the new magazine view, we moved the images to the right to have a better alignment when some articles don’t have images. We all have different preferences when it comes to the layout of the lists of articles we skim. Some people prefer text only, some prefer large images, some prefer a mix of both. We created different views to let you personalize Feedly to what works best for you.
Proficientz
FEBRUARY 27, 2020
The B2B Product Manager Magazine February 2020. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine February 2020 appeared first on Proficientz. This month we turn the spotlight on techniques for identifying higher value targets using personas and market segments, and the role of the solutions manager.
Proficientz
DECEMBER 18, 2019
The B2B Product Manager Magazine December 2019 is now available. Join our mailing list and get the monthly magazine delivered directly to your inbox. The post B2B Product Manager Magazine December 2019 appeared first on Proficientz. We end 2019 with a few simple concepts that are plenty challenging to execute. The common thread is talking about the value of existing or future products without talking about the products themselves. Enjoy our December issue. In This Issue.
Proficientz
OCTOBER 30, 2019
The B2B Product Manager Magazine October 2019 is now available. Enjoy the B2B Product Manager Magazine October 2019. The post B2B Product Manager Magazine October 2019 appeared first on Proficientz. This month we focus on the single biggest thing that puts product management and product marketing teams in a stronger position to lead and influence. Want to drive more revenue from existing products?
Proficientz
JANUARY 24, 2019
The B2B Product Manager Magazine January 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine January 2019 appeared first on Proficientz. This month we zero in on an aspect of “team” that often gets overlooked in product management. A few tweaks benefit everyone, including your customers.
Agile Velocity
NOVEMBER 12, 2018
By Holt Hackney, Originally Printed in Architecture and Governance Magazine. The post Architecture & Governance Magazine: “Report Suggests Agile Integration Is the ‘Blueprint for Enterprise Architecture,’ Expert Agrees” appeared first on Agile Velocity.
Proficientz
FEBRUARY 28, 2019
The B2B Product Manager Magazine February 2019 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. The post B2B Product Manager Magazine February 2019 appeared first on Proficientz. Product roadmap decisions are among the most debatable in every organization, especially when you don’t nail the customer value narrative.
Piyanka Jain
MAY 26, 2020
As we speak, history is being written… Continue reading on Becoming Human: Artificial Intelligence Magazine ». Pretty much all AI/ML customer and transactional models have been on pause for the last few months. analytics data-science machine-learning data artificial-intelligence
dscout People Nerds
JANUARY 9, 2019
New York Times Magazine columnist David Marchese breaks down the art of conversation
Mind the Product
JULY 31, 2020
In this ProductTank New York talk, Matthew Vitebsky tells the story about how he landed a Product Manager job at TIME magazine, where he assisted stakeholders with their entire brand package, including Time Fortune Money, Time Health, and Time Kids.
ProductBoard
DECEMBER 15, 2020
In a recent interview with the Czech magazine and news site E15, Daniel Hejl, our CTO and Co-Founder, discussed what makes Productboard a unique proposition – not only for companies wanting to build better products but also for engineers in the Czech Republic.
Proficientz
SEPTEMBER 21, 2018
The B2B Product Manager Magazine September 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. A product vision is just as valuable to product, marketing and sales teams as it is to customers because it keeps the focus on customer value. This month we serve up a simple recipe for creating a product vision that resonates with everyone.
Proficientz
AUGUST 23, 2018
The B2B Product Manager Magazine August 2018 is now available. Join our mailing list and get the B2B Product Manager Magazine delivered right to your inbox. This month we explore the value of a product marketing roadmap to sales. It’s not a staple in most B2B organizations but it’s just as important to your near-term revenue as a product roadmap is to your longer-term growth.
Ken Norton
MAY 17, 2016
As The New York Times Magazine put it: No one wants to put on a “work face Does authenticity matter in the workplace? -. Update: Make sure to read the follow-up with other perspectives from readers. I’ve written about Google’s research showing that psychological safety was the most predictive characteristic of successful teams. Psychological safety requires authenticity.
Proficientz
JUNE 18, 2020
The B2B Product Manager Magazine June 2020. Enjoy The B2B Product Manager Magazine June Issue and see how “learning at the point of need” can accelerate the growth of your company and your career. Join our mailing list and get the monthly magazine delivered directly to your inbox. This month we bring you a variety of topics given the breadth of priorities we’re all dealing with in this crazy new normal.
Proficientz
JULY 27, 2018
The B2B Product Manager Magazine July 2018 is now available. Join our mailing list and get the monthly magazine delivered right to your inbox. It’s July and that means the second half of the fiscal year is in full swing for many organizations. That usually equates to more focus on hitting your sales numbers. This month we tackle two critical phases of the sales process – discovery and demos – with tips for getting better results on both fronts.
280 Group
JULY 31, 2019
At the time, Broadcasters magazines and book publishers were trying to figure out how to get their content online. magazine. was a spin-off for teenage girls from Cosmopolitan magazine. We were able to tie this traffic increase to an increase in subscriptions to the print magazine. For our next installment of the Women in Product Management Series I interviewed Rosa Welton, Director of Product Management at ServiceNow.
Proficientz
NOVEMBER 2, 2017
The B2B Product Manager Magazine October 2017 is now available. In this issue we discuss the value of listening as one of the most overlooked sales skills, and the value of business conversations. We also examine product usability and its impact on revenue, plus sales demo tips. Be sure to check out our brand new lineup of advanced training programs. Learn how to accelerate your growth by delivering, marketing and selling solutions that make customers measurably better at what they do.
Proficientz
APRIL 24, 2018
The B2B Product Manager Magazine April 2018 is now available. We kick off our April issue by looking at the correlation between your sales methodology and your product management philosophy. We also discuss the ultimate customer experience, a requirements food analogy and why it’s easier to sell products you don’t have. Enjoy our April issue. In This Issue: Blog: High-Octane Product Management. Solution Selling vs. Aspirational Selling: Mirror Image of Product Management?
Proficientz
MARCH 27, 2018
The B2B Product Manager Magazine March 2018 is now available. We headline our March issue by going back to one of those marketing basics that’s all too easy to forget. We also draw the analogy between a lifestyle change and the shift from a product success culture to a customer success culture. Enjoy our March issue. In This Issue: Blog: High-Octane Product Management. The Most Basic Rule of Marketing is so Easy to Forget.
Messages that Matter
SEPTEMBER 26, 2017
The quarterly magazine put out by Pragmatic Marketing is jam packed with articles that B2B product managers, product marketers and marketers will not just want to read, but identify takeaways they can put into action immediately. The “Back to School” issue of “Pragmatic Marketer” is a classic example of nurture marketing at its best.
TSIA
MAY 23, 2017
I recently contributed the first of a three-part series of articles to Business View Magazine about how the new subscription-based economy is affecting traditional technology companies. Here is an excerpt of the article, which you can read in full online on Business View Magazine's site
Proficientz
JANUARY 30, 2018
The B2B Product Manager Magazine January 2018 is now available. We’re kicking off 2018 with a discussion on product success metrics and a viewpoint that there’s only one critical metric that’s important over the long term. If you routinely hit that one, all the others will take care of themselves. We also look at the benefit of using customer value themes to drive your sales demos and how they can improve win rates.
280 Group
FEBRUARY 22, 2019
And Money magazine ranked being a software product manager as one of their top ten jobs. This article draws on multiple sources to provide Product Manager salary data. It also includes links to the sites so that you can customize the various salary factors such as location, experience and industry to match your situation. The Product Management profession has come a long way in the past few decades – it used to be misunderstood and undervalued.
Proficientz
JUNE 6, 2018
The B2B Product Manager Magazine May 2018 is now available. The mantra of every product, marketing and sales professional starts and ends with finding and solving customer problems. But identifying the problems that are most critical to your target customers is like finding a needle in a haystack. Our feature article this month focuses on an easier way to identify what’s most important to your target customers. Problems aren’t the headline. Enjoy our May issue.
Proficientz
JUNE 26, 2017
The B2B Product Manager Magazine June 2017 is now available. This month we look at the customer value chain from start to finish using the relay race analogy and how your organization can consistently win that race and dominate the market. We also share a few tips and tricks for clarifying the product manager and product owner roles, plus the price you’re ultimately paying for one-off custom features. View the June/July 2017 Issue. In This Issue: Blog: High-Octane Product Management.
Proficientz
AUGUST 28, 2017
The B2B Product Manager Magazine August 2017 is now available. This month we focus on user engagement as a leading indicator of customer value and the subsequent impact on retention and recurring revenue. We also look at the shift from a “market problem” focus to a “customer goal” focus and its impact on growth. Last but not least, check out our brand new lineup of training programs and flat rate fee structure.
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