June, 2024

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The Best Bang For Your Discovery Buck – Customer Advisory Boards

Product Management University

Customer Advisory Boards (CABs) are still the best bang for the buck when it comes to “customer discovery,” not to be confused with user or product discovery! More on that later. Over the years, I’ve had the privilege of facilitating numerous customer advisory boards for my clients. There are two common denominators in every meeting. The discussions between your customers are invaluable because of the rich context you’d never get in one-on-one discovery meetings with those same customers.

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Product in Practice: Testing Assumptions Was Tricky But the Convo Team Didn’t Give Up

Product Talk

Identifying and testing assumptions is a critical part of continuous discovery. But what happens when your assumption tests don’t go as planned? Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other number of problems, it can be tempting to give up. Whether you encounter technical difficulties, have a hard time finding customers to connect with, or run up against any other problems, it can be tempting to give up when assumpt

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The unlikely product management wisdom of Helen DeWitt’s “Lightning Rods”

Mind the Product

Jennifer Glen, a product leader at Autodesk, shares a light-hearted take on the unlikely product management wisdom in Helen DeWitt's comic novel, "Lightning Rods." Read more » The post The unlikely product management wisdom of Helen DeWitt’s “Lightning Rods” appeared first on Mind the Product.

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Alchemer Empowers Businesses to Understand and Act on Audience Thoughts and Feelings at Never-before-seen Scale and Speed

Alchemer Mobile

Alchemer Pulse Summarizes and Analyzes Open Text Feedback, Delivering Actionable Customer Insights and Opportunities LOUISVILLE, Colorado, June 17, 2024 : Alchemer, a global leader in customer feedback management and enterprise experience technology, today announced Alchemer Pulse, empowering businesses to immediately analyze open text feedback for clear audience insights that can directly impact business results.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Unleashing Antifragility: Lessons from “Silicon Valley” for Product Leaders

The Product Coalition

Let’s discover integrating antifragility into product development through the “Silicon Valley” TV show lens for practical insights.

More Trending

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Product Management Outcomes – The Good, The Bad & The Ugly

Product Management University

It’s refreshing to see so many discussions and articles themed around product management outcomes. After all, it’s the reason we product managers do what we do, right? But not all outcomes are created equal. Here’s a look at the good, the bad and the ugly when it comes to product management outcomes. THE GOOD When it comes to getting your product management and product development teams focused, nothing beats well-defined outcomes that are clear, concise and measurable.

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How to Analyze Survey Data in SaaS: Steps and Best Practices

Userpilot

Understanding how to analyze survey data doesn’t have to be complicated. With the right survey questions, you can gain insights into what your customers like and dislike about your brand, products, and services. Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience.

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Cracking the code to excellent product team management

Mind the Product

This article delves into the fundamental principles required to establish a culture of excellence within a product team. Read more » The post Cracking the code to excellent product team management appeared first on Mind the Product.

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Everything you need to know about Pulse AI for customer experience 

Alchemer Mobile

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. So, it makes sense that Customer Experience (CX) leaders want to explore how AI can help them find new ways to connect with their customers while gaining competitive advantage.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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From Uncertainty to Inspiration: Volunteering at ProductCon

The Product Coalition

ProductCon Team New York 2024 / Product School Hey there! I wanted to share a bit about my recent experience at ProductCon in New York, hosted by Product School. Throughout this post, I’ll explain how my experiences at the event relate to real-world product management and how these skills are highly transferable. Even though this was on a smaller scale, the lessons learned scale up when working on big projects within an organization.

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How to Become an Indistractable Reader

Nir Eyal

When I was growing up, you couldn’t pay me to read a book about self-help or business. Now, I read between 60 to 80 books every year. A good non-fiction book is the distilled knowledge of years of research and insight and costs just a few bucks. Why wouldn’t you take advantage of such a cheap, efficient way to learn lessons that could change your life without having to do the work or live the experiences the author had to bear?

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Trusting the Process is Product Management

Ronke PM

Our products, solutions, and services are imperfect because any endeavor involving human beings is inherently flawed. Embracing Imperfection There is no perfect product; all products have defects. We employ extensive testing to uncover errors and flaws that need repair or improvement. Failure does not indicate our cross-functional teams' ineffectiveness, inadequacy, or ineptness.

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How to Identify User Problems in UX Design [+ Best Tools and Methods]

Userpilot

Understanding and addressing user problems is a fundamental aspect of effective UX design. By proactively seeking out and resolving these issues, designers can create more intuitive, enjoyable, and effective user experiences. That also helps with customer retention. In this blog, we’ll discuss a few techniques and tools to identify user problems. Let’s get right to it.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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Five things we learned at the Pendomonium+#mtpcon roadshow – Amsterdam 2024

Mind the Product

This month, Mind the Product and Pendo are on the road to learn from some of the best leaders in the product space. Our first stop was in Amsterdam! Here are five of our key takeaways from recent discussions involving prominent figures like Joe Futty (Booking.com), Ebi Atawodi (Google), Brian Walsh (Pendo), and many more. Read more » The post Five things we learned at the Pendomonium+#mtpcon roadshow – Amsterdam 2024 appeared first on Mind the Product.

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Quick start guide for Alchemer Pulse AI 

Alchemer Mobile

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. There’s good reason for it – early adopters are already seeing massive benefits in productivity, innovation, and automation that are returning solid commercial gain. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

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“We Are Asking for the Guidance.”: Local Entrepreneur Calls for Better Banking Support at BVI Expo

The Product Coalition

“To date, none of the banks in the BVI have said that my businesses were feasible to support any of them,” said Rochelle Lawrence, a local entrepreneur, who shared her story at the BVI Business…

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494: Developing Skills in Product Management and Leadership – with Chad McAllister, PhD

Product Innovation Educators

What product managers need to elevate their careers Watch on YouTube TLDR In this episode, I share insights on developing essential skills for product management and leadership. I explain how mastering the seven knowledge areas of product management outlined by the Product Development and Management Association (PDMA) can help product managers elevate their careers and create products that customers love.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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How to use Perplexity in your PM work

Lenny Rachitsky

👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: On saying no The art of the pivot, part 1: The definitive list of successful pivots The art of the pivot, part 2: How, why, and when to pivot In defense of feature team PMs Subscribe to get access to th

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How to Create a Product-Led Growth Strategy?

Userpilot

Learning how to create a product-led growth strategy can transform your business. But where can you get started to start driving growth and success? Let’s explore what a product-led growth strategy and its benefits are, and look at different strategies any SaaS can create and implement. TL;DR A product-led growth strategy is an approach where the product itself drives user acquisition, expansion, and retention.

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How to enable product managers to be successful

Mind the Product

This article is a guide for product managers and organizations to create better products. It serves as a diagnostic tool, highlighting why it's not enough to just hire top-tier talent and explaining what else is needed for success. Read more » The post How to enable product managers to be successful appeared first on Mind the Product.

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Are Variables Worth the Hustle?

UX Planet

Are Variables Worth the Hustle? Exploring the Impact of using Figma’s Variables and Conditionals in Prototypes If you are a designer using Figma then you are probably familiar with building prototypes to help take your static designs into realistic versions of your product. Prior to the launch of variables and conditionals, Figma’s prototyping tools allowed for basic clickthroughs, micro-interaction animations and screen transitions.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Business Analysts Can Use Generative AI to Analyze Code

The Product Coalition

Code analysis is a crucial part of requirements elicitation, especially for projects involving the redesign of a digital product.

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What Does a Software Product Manager Do?

The Product HQ

The product management world relies on teams of product people who work in unison toward a central goal. For that reason, each person on the team needs to know exactly what they have to do and how. In the case of someone like a Software product manager, this may prove challenging. After all, product managers have different duties and tasks depending on their organization and industry.

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Recap of TPG Live – Exploring KPIs, Empathy, and Product Management Evangelism

The Product Guy

In our recent TPG Live session, we were thrilled to engage with a dynamic community of product enthusiasts from around the world. This time, we delved into some of the most pivotal aspects of product management with our esteemed guests, Subash Raj, Founding Product Manager at Thinkverse, and Fahad Hafeez, Principal Product Manager at N-able. The conversation was rich and varied, covering essential topics like our favorite KPIs, the critical role of empathy in product management, and effective st

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10 UX Best Practices to Enhance User Experience

Userpilot

Following UX best practices is essential to make the product experience more intuitive and efficient. But which strategies are worth following to improve product engagement ? For this, we’ll explore the principles of UX design and go through the best practices that align with them. TL;DR UX design —short for User Experience Design—focuses on creating products that offer meaningful and relevant experiences to users.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.