Education Improvement New Product Manager Secret Product Manager ManualI’m excited to announce The Secret Product Manager Handbook is available for pre-order ! When I started in product management, there were no classes, books, or online resources for product managers. MORE
Contextual educational content. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product. Sales & Marketing customer onboarding onboarding product education retentionA well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it. MORE
Drilling more deeply into this data, marketers can understand, for instance, which features users aren’t leveraging and target them with educational content to boost use and ultimately the customer’s ROI. MORE
While the primary purpose of a customer onboarding process is to educate and train new users and set them up for success, there’s several ways to use your onboarding procedure as a source of feedback to incorporate into your product development cycle. MORE
So even though you are an experienced manager and communicator, are you communicating effectively with different types of people, different personalities, education levels? Interviewed by Oksana Reznichenko. Dinneen Grably graduated from Bridgewater State University with B.S. MORE
Through talks and discussions with expo exhibitors, I noticed four key challenges the industry faces today: focusing on technology over value, analysis-paralysis in both platforms and security vendors, and the challenge of educating the IoT […]. MORE
As companies adopt agile and lean methodologies, there was clear need for education on a new way to manage product roadmaps”. How would you assess your own roadmapping process? A new book, Product Roadmaps Relaunched, could help you re-think and re-launch your approach to Product Roadmapping. It’s a real practitioners’ book, written by four Boston-based leaders in Product Management: C. Todd Lombardo, Bruce McCarthy, Evan Ryan and Michael Connors. MORE
Contextual educational content. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product. Sales & Marketing customer onboarding onboarding product education retentionA well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it. MORE
A foundational business education. Speaking of business, a business education can help shape those goals. The Path to Product Management. By John Zilch – I recently stumbled across a thought-provoking question posted on the Boston Product Management Association group page. MORE
Passion: Get the education It is said that luck is when preparedness meets opportunity and while I’m tempted to say that I was lucky making this career switch, there was a level of preparedness I had to go through. My journey into product management started from educating myself on what product management was about. To excel at anything, you need some sort of education and my drive at this moment was to get as much education as I could. MORE
ReachOut in-application messaging is a great way to educate new users about your software by pushing relevant educational content their way when it will be most impactful – while they’re using the software. MORE
You want to make an educated decision. Starbucks is raising prices. In my last blog post, I discussed the pros and cons of that decision. In this post, let’s look at some more advanced issues. MORE
Your job is simply to figure out how the car rental companies plan to solve it and why, and educate the surrogate users (and all other disciplines) to ensure the relevant products in your portfolio are properly aimed. Contributed by John Mansour. MORE
With news about AI (artificial intelligence) getting smarter and more accurate, self-driving cars and trucks becoming more … Continue reading → Innovation Knowledge Learning Techology AI education future maps money technology wealthWe live in a fast-paced world where technology changes our lives daily. For some it’s invigorating. For others it’s intimidating if not terrifying. MORE
Naturally, this received a lot of press with many articles talking about Pichai’s journey from a middle class family background in India, his education at Indian Institute of Technology (IIT), Stanford and Wharton, and working at McKinsey and Google. Google recently promoted Sundar Pichai to the role of CEO. MORE
So, the sum of it is this: instructional designers utilize technology for improvements in education and training. Under the broad umbrella of human-centred design, user experience design (UXD) and instruction design (ID) are two titans with surprisingly little awareness of each other. MORE
Last week, I completed a certification program to be an internal coach through the Babson Executive Education Center. Leadership is a necessity for product managers, yet many of us can't quite figure out the definition. Go ahead, try and define it- it wasn't easy for me. MORE
Have MBA Programs Churn out Takers Not Makers] by Rana Foroohar based on her book “Makers & Takers: The Rise of Finance and Fall of American Business” talks about the state of business education in the US. For my friends in India, I am curious to know if … Continue reading Why Has Business Education Failed Business → Business Schools Career/Leadership Product ManagementThis article [Want to Kill Your Economy? MORE
To give an example, I had a conversation with someone at a meetup who has extensive experience in higher education admissions and had just finished General Assembly's product management class. MORE
He’s smart with a solid educational background, and he has the charisma to do great things. I recently became aware of a CEO who believes he’s a great leader. However, most of the people in his organization don’t see him … Continue reading → Leadership commitment decision focus MORE
Students who are looking to find a way to finance their college education generally have two options : federal loans (from the government) and private loans (from a bank). Amazon rolled out a product that went away very quickly, who screwed up? Image Credit: Canonicalized. MORE
Take for example, Mind the Product’s guide to analytics for product managers, or if you prefer to see the big picture first, big data fundamentals courses are offered at online education spots as varied as Udemy , Cornell , and Coursera. “Big data.” MORE
An example of this is VoiceOver, the natural language user interface that Apple originally introduced as a way to enable blind students to use iPods in higher education settings. Are your web sites and applications accessible to people with disabilities? MORE
Educate educate each other. a reciprocal fashion, Engineering should educate Product Management on topics such as new and emerging technologies, making better use of existing technologies, the trials and tribulations of a typical development project and pitfalls to avoid.Bottom line: the better you understand each other, the better you can work together. What are some things we can do to build stronger product management and engineering relationships? MORE
Even if your readers are highly educated, they prefer easier-to-read writing. In my Writing Tips for Product Managers post I suggested making your writing more readable. I mentioned a tool I use called Hemingway. It has both a Mac app and an online version. MORE
I would like 2018 to be the year of educating product teams on how to design lean, accessible and inclusive experiences. ” It's time to educate product teams on how to design lean, accessible and inclusive experiences @matthewmorek Click To Tweet. MORE
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? Your job is not to educate and train your entire company on this way of working. Remember, you're job is not to teach or educate. MORE
He launched the first Scrum team in 1993 and has shephereded its growth into almost every industry: finance, healthcare, higher education and telecom. Contributed by Ellen Gottesdiener and Jeff Sutherland. Deliver Value Sooner. Backlog refinement prepares your backlog for development. MORE
Because I did not have the typical background or education, I wasn’t afraid to ask many questions, or find ways to further my understanding of the industry and role. MORE
By Lisa Sieverts – The BPMA sponsors many different groups that provide practical educational and workshop type events. Product management is one of those disciplines that simply requires continuous education to stay sharp. An Agile Product Open meetup recap. MORE
Her prior experience includes product management at Wayfair, Constant Contact and an educational software startup. Contributed by Cynthia Andre. In 2016, Glassdoor identified Product Management as the #8 best job to have in America, with a job score of 4.5 out of 5. MORE
That’s OK – you can attend many of the educational and networking programs that these organizations run each year. Contributed by Steve Robins. The Boston area may just be the best place to be a product manager today. Here’s why. Reason #1: Boston is an Innovation Hub. MORE
Bootstrapping “Product Education” When I first joined Intercom, my role didn’t really have a name. They’re writers, video editors and educators. We called the team Product Education. All of your content is marketing – both before and after the sale – and everything you create should be crafted with the intention of selling, educating, helping and retaining. MORE
Support Hero is self-service knowledge base that helps companies educate their clients. Helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs. MORE
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? The class has bought in on validation before building, a focus on problems, and defined metrics. MORE
Some markets are geographic, like Brazil or China; others are industrial, like education or banking. Generally, we define market segments as a combination of both: an industry within a geography—banking in China or education in Brazil. MORE
Naimish started in education by volunteering some of his time and knowledge in computer science, to help with these lessons. You can’t build a big business in education”. Product Management Process User Experience (UX) User Research User Testing Video adapt B2B edtech education Emerging Business Models iterate London Product/Market Fit ProductTank MORE
If you can educate your internal team about this information, you stand to become the subject matter expert on the customer and build a ton of credibility in the process. Influence without Authority - it's one of the hardest things about being a Product Manager. Recently, Martin Erikkson wrote a blog post titled "Product Managers are not the CEO of anything". I loved this post because I am a firm believer in that statement and many of the other statements in the post itself. MORE
David Straight , Designer at McGraw-Hill Education. The small digestible education components of articles and videos paired with the immersion of a weekly remote classroom with industry peers made for an awesome shared understanding experience.” – Larry Thacker , Product Designer at CarMax. MORE
Colleges assume a family is willing to pay some large percentage of their income to educate their children. In a recent Pragmatic Marketing Price class, one student “corrected” me to say it wasn’t willingness to pay that matters in pricing, rather it was ability to pay. MORE
To this day, white papers are still largely viewed as more educational than propaganda. A white paper in its most basic form educates prospective customers on your approach to addressing an issue without making a direct sales pitch. For all the white papers produced, many B2B organizations fail to get the maximum marketing value for their efforts. The Playbook: White Papers 101. There are a multitude of approaches to solving any problem. MORE
For our next installment of the Women in Product Management Series, I interviewed Lori Anderson, VP Technical Product Management at McGraw-Hill Education To catch the entire series on Women in Product Management make sure to sign up for our newsletter. MORE
If a customer finds something out of date on Intercom’s Help Center , our customer support team can easily let me know through the Messenger on our internal Product Education wiki page. As a member of the Product Education team, I strive to maintain an encyclopedic knowledge of our products. MORE
Education Related Topics Melissa Perri
MAY 26, 2016
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? The class has bought in on validation before building, a focus on problems, and defined metrics.
Melissa Perri
MAY 26, 2016
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? Your job is not to educate and train your entire company on this way of working. Remember, you're job is not to teach or educate.
The Product Coalition
JULY 3, 2018
Support Hero is self-service knowledge base that helps companies educate their clients. Helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs.
Rahul Abhyankar
MARCH 1, 2018
Have MBA Programs Churn out Takers Not Makers] by Rana Foroohar based on her book “Makers & Takers: The Rise of Finance and Fall of American Business” talks about the state of business education in the US. For my friends in India, I am curious to know if … Continue reading Why Has Business Education Failed Business → Business Schools Career/Leadership Product ManagementThis article [Want to Kill Your Economy?
Revulytics
MAY 4, 2018
ReachOut in-application messaging is a great way to educate new users about your software by pushing relevant educational content their way when it will be most impactful – while they’re using the software.
Mind the Product
NOVEMBER 7, 2017
Naimish started in education by volunteering some of his time and knowledge in computer science, to help with these lessons. You can’t build a big business in education”. Product Management Process User Experience (UX) User Research User Testing Video adapt B2B edtech education Emerging Business Models iterate London Product/Market Fit ProductTank
Inside Intercom
MARCH 2, 2018
Bootstrapping “Product Education” When I first joined Intercom, my role didn’t really have a name. They’re writers, video editors and educators. We called the team Product Education. All of your content is marketing – both before and after the sale – and everything you create should be crafted with the intention of selling, educating, helping and retaining.
Lead on Purpose
APRIL 4, 2018
With news about AI (artificial intelligence) getting smarter and more accurate, self-driving cars and trucks becoming more … Continue reading → Innovation Knowledge Learning Techology AI education future maps money technology wealthWe live in a fast-paced world where technology changes our lives daily. For some it’s invigorating. For others it’s intimidating if not terrifying.
Inside Intercom
FEBRUARY 20, 2018
Contextual educational content. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product. Sales & Marketing customer onboarding onboarding product education retentionA well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it.
Inside Intercom
FEBRUARY 20, 2018
Contextual educational content. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product. Sales & Marketing customer onboarding onboarding product education retentionA well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it.
bpma ProductHub
DECEMBER 22, 2017
Some markets are geographic, like Brazil or China; others are industrial, like education or banking. Generally, we define market segments as a combination of both: an industry within a geography—banking in China or education in Brazil.
Product Manager in Heels
MARCH 31, 2017
If you can educate your internal team about this information, you stand to become the subject matter expert on the customer and build a ton of credibility in the process. Influence without Authority - it's one of the hardest things about being a Product Manager. Recently, Martin Erikkson wrote a blog post titled "Product Managers are not the CEO of anything". I loved this post because I am a firm believer in that statement and many of the other statements in the post itself.
bpma ProductHub
JUNE 21, 2017
By Lisa Sieverts – The BPMA sponsors many different groups that provide practical educational and workshop type events. Product management is one of those disciplines that simply requires continuous education to stay sharp. An Agile Product Open meetup recap.
Tech Product Management
MAY 22, 2017
Through talks and discussions with expo exhibitors, I noticed four key challenges the industry faces today: focusing on technology over value, analysis-paralysis in both platforms and security vendors, and the challenge of educating the IoT […].
UserVoice
JUNE 21, 2017
Take for example, Mind the Product’s guide to analytics for product managers, or if you prefer to see the big picture first, big data fundamentals courses are offered at online education spots as varied as Udemy , Cornell , and Coursera. “Big data.”
bpma ProductHub
OCTOBER 2, 2017
As companies adopt agile and lean methodologies, there was clear need for education on a new way to manage product roadmaps”. How would you assess your own roadmapping process? A new book, Product Roadmaps Relaunched, could help you re-think and re-launch your approach to Product Roadmapping. It’s a real practitioners’ book, written by four Boston-based leaders in Product Management: C. Todd Lombardo, Bruce McCarthy, Evan Ryan and Michael Connors.
Lead on Purpose
MARCH 27, 2017
He’s smart with a solid educational background, and he has the charisma to do great things. I recently became aware of a CEO who believes he’s a great leader. However, most of the people in his organization don’t see him … Continue reading → Leadership commitment decision focus
bpma ProductHub
MAY 22, 2017
A foundational business education. Speaking of business, a business education can help shape those goals. The Path to Product Management. By John Zilch – I recently stumbled across a thought-provoking question posted on the Boston Product Management Association group page.
Product Manager in Heels
OCTOBER 30, 2013
Last week, I completed a certification program to be an internal coach through the Babson Executive Education Center. Leadership is a necessity for product managers, yet many of us can't quite figure out the definition. Go ahead, try and define it- it wasn't easy for me.
Rahul Abhyankar
AUGUST 18, 2015
Naturally, this received a lot of press with many articles talking about Pichai’s journey from a middle class family background in India, his education at Indian Institute of Technology (IIT), Stanford and Wharton, and working at McKinsey and Google. Google recently promoted Sundar Pichai to the role of CEO.
bpma ProductHub
SEPTEMBER 19, 2016
Because I did not have the typical background or education, I wasn’t afraid to ask many questions, or find ways to further my understanding of the industry and role.
Userzoom
APRIL 9, 2018
So, the sum of it is this: instructional designers utilize technology for improvements in education and training. Under the broad umbrella of human-centred design, user experience design (UXD) and instruction design (ID) are two titans with surprisingly little awareness of each other.
Proficientz – Product Management University
JUNE 21, 2017
Educate educate each other. a reciprocal fashion, Engineering should educate Product Management on topics such as new and emerging technologies, making better use of existing technologies, the trials and tribulations of a typical development project and pitfalls to avoid.Bottom line: the better you understand each other, the better you can work together. What are some things we can do to build stronger product management and engineering relationships?
bpma ProductHub
DECEMBER 12, 2016
That’s OK – you can attend many of the educational and networking programs that these organizations run each year. Contributed by Steve Robins. The Boston area may just be the best place to be a product manager today. Here’s why. Reason #1: Boston is an Innovation Hub.
Product Talk
DECEMBER 6, 2017
David Straight , Designer at McGraw-Hill Education. The small digestible education components of articles and videos paired with the immersion of a weekly remote classroom with industry peers made for an awesome shared understanding experience.” – Larry Thacker , Product Designer at CarMax.
PM Hardcore
APRIL 26, 2017
Even if your readers are highly educated, they prefer easier-to-read writing. In my Writing Tips for Product Managers post I suggested making your writing more readable. I mentioned a tool I use called Hemingway. It has both a Mac app and an online version.
Pragmatic Marketing
JUNE 26, 2018
You want to make an educated decision. Starbucks is raising prices. In my last blog post, I discussed the pros and cons of that decision. In this post, let’s look at some more advanced issues.
bpma ProductHub
AUGUST 1, 2016
Her prior experience includes product management at Wayfair, Constant Contact and an educational software startup. Contributed by Cynthia Andre. In 2016, Glassdoor identified Product Management as the #8 best job to have in America, with a job score of 4.5 out of 5.
bpma ProductHub
FEBRUARY 22, 2017
So even though you are an experienced manager and communicator, are you communicating effectively with different types of people, different personalities, education levels? Interviewed by Oksana Reznichenko. Dinneen Grably graduated from Bridgewater State University with B.S.
bpma ProductHub
NOVEMBER 21, 2016
Your job is simply to figure out how the car rental companies plan to solve it and why, and educate the surrogate users (and all other disciplines) to ensure the relevant products in your portfolio are properly aimed. Contributed by John Mansour.
Pragmatic Marketing
MAY 3, 2018
Colleges assume a family is willing to pay some large percentage of their income to educate their children. In a recent Pragmatic Marketing Price class, one student “corrected” me to say it wasn’t willingness to pay that matters in pricing, rather it was ability to pay.
UserVoice
JULY 31, 2017
While the primary purpose of a customer onboarding process is to educate and train new users and set them up for success, there’s several ways to use your onboarding procedure as a source of feedback to incorporate into your product development cycle.
bpma ProductHub
SEPTEMBER 26, 2016
He launched the first Scrum team in 1993 and has shephereded its growth into almost every industry: finance, healthcare, higher education and telecom. Contributed by Ellen Gottesdiener and Jeff Sutherland. Deliver Value Sooner. Backlog refinement prepares your backlog for development.
Revulytics
JUNE 29, 2018
Drilling more deeply into this data, marketers can understand, for instance, which features users aren’t leveraging and target them with educational content to boost use and ultimately the customer’s ROI.
The Product Coalition
MAY 16, 2018
Passion: Get the education It is said that luck is when preparedness meets opportunity and while I’m tempted to say that I was lucky making this career switch, there was a level of preparedness I had to go through. My journey into product management started from educating myself on what product management was about. To excel at anything, you need some sort of education and my drive at this moment was to get as much education as I could.
Under10 Playbook
SEPTEMBER 20, 2017
To give an example, I had a conversation with someone at a meetup who has extensive experience in higher education admissions and had just finished General Assembly's product management class.
Userzoom
AUGUST 17, 2017
An example of this is VoiceOver, the natural language user interface that Apple originally introduced as a way to enable blind students to use iPods in higher education settings. Are your web sites and applications accessible to people with disabilities?
Proficientz – Product Management University
MAY 16, 2017
To this day, white papers are still largely viewed as more educational than propaganda. A white paper in its most basic form educates prospective customers on your approach to addressing an issue without making a direct sales pitch. For all the white papers produced, many B2B organizations fail to get the maximum marketing value for their efforts. The Playbook: White Papers 101. There are a multitude of approaches to solving any problem.
Userzoom
APRIL 17, 2018
I would like 2018 to be the year of educating product teams on how to design lean, accessible and inclusive experiences. ” It's time to educate product teams on how to design lean, accessible and inclusive experiences @matthewmorek Click To Tweet.
The Accidental Product Manager
JANUARY 15, 2018
Students who are looking to find a way to finance their college education generally have two options : federal loans (from the government) and private loans (from a bank). Amazon rolled out a product that went away very quickly, who screwed up? Image Credit: Canonicalized.
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