Expert insights. Personalized for you.
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing! So much more than creating Frankenstein’s monster! MORE
BrainStation: What is your education and career background? Product Management BrainStation Vancouver education management product management Student Experience MORE
While prima facie these might appear as entertainment tools, they also act as catalysts for boosting patient education via technology. The post 5 Powerful Use Cases Of Patient Education Technology appeared first on Arkenea. MORE
Education Improvement New Product Manager Secret Product Manager ManualI’m excited to announce The Secret Product Manager Handbook is available for pre-order ! When I started in product management, there were no classes, books, or online resources for product managers. MORE
Best Practices Books Education PM Books PM RoleIt’s back-to-school season! If you’re one of those product managers who miss cramming a semester’s worth of knowledge into five hours, fear not. We’ve created a syllabus that will take you back to those days. MORE
Best Practices Career Education Hiring PM RoleProduct management is clearly on the rise. Year after year, the product manager role becomes increasingly coveted. Even newly-minted MBA graduates are ditching the traditional route to Wall Street, and instead opting for a path into product. MORE
Contextual educational content. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product. Sales & Marketing customer onboarding onboarding product education retentionA well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it. MORE
Perspectives Blogs Education PM Role Product ManagerIs one of your New Year’s resolutions to read more product-related content? If so, we’ve got nine product management blogs you should bookmark right now (in addition to ProductCraft, of course). MORE
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of tree testing! So much more than playing ‘Wood You Rather?’ MORE
In this video, we chat about how our Sales team’s usage of educational video has helped shape the content itself into a more dynamic feature-specific format, increasing customer engagement (by ~84%) and reducing our cost to sale (~13% decrease in the sales cycle). video at Intercom. MORE
ReachOut in-application messaging is a great way to educate new users about your software by pushing relevant educational content their way when it will be most impactful – while they’re using the software. MORE
Perspectives Certifications Education PM RoleIf you’re reading this, you might be asking yourself, “Should I get a product management certification?” ” And I’ll give you the short answer: It depends. MORE
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of data cleaning. So much more than Clorox wiping your keyboard! MORE
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of competitive benchmarking! Thank you for reading and don’t forget to check out the rest of our UX 101 education series to help you on your way! User Experience Research UserZoom Education Series UX 101 UX for Beginners MORE
Best Practices Career Education Mentorship PM RoleWhen’s the last time you had a mentor in your product career? A mentor can help you get to that next step of your career in the ever-changing and evolving product management industry. MORE
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of online surveys. So much more than the premise of Family Feud. MORE
Welcome to our UX 101 education series about the different types of studies and research methodologies you can use with the UserZoom platform. Thank you for reading and don’t forget to check out the rest of our UX 101 education series to help you on your way! MORE
With news about AI (artificial intelligence) getting smarter and more accurate, self-driving cars and trucks becoming more … Continue reading → Innovation Knowledge Learning Techology AI education future maps money technology wealthWe live in a fast-paced world where technology changes our lives daily. For some it’s invigorating. For others it’s intimidating if not terrifying. MORE
Have MBA Programs Churn out Takers Not Makers] by Rana Foroohar based on her book “Makers & Takers: The Rise of Finance and Fall of American Business” talks about the state of business education in the US. For my friends in India, I am curious to know if … Continue reading Why Has Business Education Failed Business → Business Schools Career/Leadership Product ManagementThis article [Want to Kill Your Economy? MORE
I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Customers are more educated than ever. Selling to educated customers. MORE
Perspectives Education Leadership PM RoleOver the past few years, I’ve witnessed and been part of the evolution of the product manager role and product management as a discipline. Yesterday, product management was mostly unknown unless you were already in it. MORE
But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. MOOCs are courses available over the internet and can educate a large number of people at the same time. Advance your education and push your career. MORE
As the Product Education team, we create help documentation, videos, webinars and messaging to educate our customers. On the Product Education team we needed a way to navigate – and mitigate – hectic periods of high cross-functional activity. MORE
Educating your customers in the parts of your product they’re not using is a great way to achieve this. It encourages and educates them on how to use Intercom to send targeted messages in-app , as well as by email. Marketing churn customer engagement product education retention MORE
For software companies, the influence of words lies in the content created to educate customers on how to make the most of their products. With detailed usage data in hand, your marketing team has precise points to address in educational content. MORE
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? Your job is not to educate and train your entire company on this way of working. Remember, you're job is not to teach or educate. MORE
Unfortunately, little has changed in the world of product management education, training or preparation to meet today’s high demand. Additionally, there are many certification providers and non-academic programs available to pursue an education in product management. MORE
Perspectives Conferences Education EventsEat beforehand. Get there early. Bring a notebook. Don’t forget your business cards. There are a lot of suggestions out there about best practices for attending a product conference. MORE
Bootstrapping “Product Education” When I first joined Intercom, my role didn’t really have a name. They’re writers, video editors and educators. We called the team Product Education. All of your content is marketing – both before and after the sale – and everything you create should be crafted with the intention of selling, educating, helping and retaining. MORE
News & Updates automation bots customer engagement operator product educationWe’ve spoken at length about the impact automation and bots can have on your sales and support teams – all powered by Operator. But you may be wondering what Operator is and what exactly does it do? MORE
Support Hero is self-service knowledge base that helps companies educate their clients. Helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs. MORE
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? The class has bought in on validation before building, a focus on problems, and defined metrics. MORE
Naimish started in education by volunteering some of his time and knowledge in computer science, to help with these lessons. You can’t build a big business in education”. Product Management Process User Experience (UX) User Research User Testing Video adapt B2B edtech education Emerging Business Models iterate London Product/Market Fit ProductTank MORE
Start with these episodes: Episode 149: Tech Education for Kids with Mariam Tocino. Best Practices Product Experience Product-led Growth books community further education pm podcasts product product experience product leader product management professional development resources slack MORE
For our next installment of the Women in Product Management Series, I interviewed Lori Anderson, VP Technical Product Management at McGraw-Hill Education To catch the entire series on Women in Product Management make sure to sign up for our newsletter. MORE
If a customer finds something out of date on Intercom’s Help Center , our customer support team can easily let me know through the Messenger on our internal Product Education wiki page. As a member of the Product Education team, I strive to maintain an encyclopedic knowledge of our products. MORE
Education Related Topics Product Management Unpacked
JULY 11, 2019
Unfortunately, little has changed in the world of product management education, training or preparation to meet today’s high demand. Additionally, there are many certification providers and non-academic programs available to pursue an education in product management.
Melissa Perri
MAY 26, 2016
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? The class has bought in on validation before building, a focus on problems, and defined metrics.
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Melissa Perri
MAY 26, 2016
There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? Your job is not to educate and train your entire company on this way of working. Remember, you're job is not to teach or educate.
Revulytics
JULY 12, 2019
For software companies, the influence of words lies in the content created to educate customers on how to make the most of their products. With detailed usage data in hand, your marketing team has precise points to address in educational content.
ProductCraft
FEBRUARY 8, 2019
This week on Product Love, I talked to Adam Avramescu, Head of Customer Education at Checkr. We spent a lot of time discussing the importance of customer education and why it should be a priority for all companies.
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The Product Coalition
JULY 3, 2018
Support Hero is self-service knowledge base that helps companies educate their clients. Helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs.
Rahul Abhyankar
MARCH 1, 2018
Have MBA Programs Churn out Takers Not Makers] by Rana Foroohar based on her book “Makers & Takers: The Rise of Finance and Fall of American Business” talks about the state of business education in the US. For my friends in India, I am curious to know if … Continue reading Why Has Business Education Failed Business → Business Schools Career/Leadership Product ManagementThis article [Want to Kill Your Economy?
Inside Intercom
DECEMBER 13, 2018
In this video, we chat about how our Sales team’s usage of educational video has helped shape the content itself into a more dynamic feature-specific format, increasing customer engagement (by ~84%) and reducing our cost to sale (~13% decrease in the sales cycle). video at Intercom.
Revulytics
MAY 4, 2018
ReachOut in-application messaging is a great way to educate new users about your software by pushing relevant educational content their way when it will be most impactful – while they’re using the software.
Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic
|
280 Group
JANUARY 18, 2018
For our next installment of the Women in Product Management Series, I interviewed Lori Anderson, VP Technical Product Management at McGraw-Hill Education To catch the entire series on Women in Product Management make sure to sign up for our newsletter.
Piyanka Jain
FEBRUARY 27, 2019
data-science analytics education business careersRecently I have been mentoring fresh graduates of the Masters in Business Analytics program from a historic Virginia school. Ironically… Continue reading on Towards Data Science ».
Arkenea
AUGUST 22, 2019
While prima facie these might appear as entertainment tools, they also act as catalysts for boosting patient education via technology. The post 5 Powerful Use Cases Of Patient Education Technology appeared first on Arkenea.
ProductCraft
JANUARY 13, 2020
Perspectives Blogs Education PM Role Product ManagerIs one of your New Year’s resolutions to read more product-related content? If so, we’ve got nine product management blogs you should bookmark right now (in addition to ProductCraft, of course).
Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic
Lead on Purpose
APRIL 4, 2018
With news about AI (artificial intelligence) getting smarter and more accurate, self-driving cars and trucks becoming more … Continue reading → Innovation Knowledge Learning Techology AI education future maps money technology wealthWe live in a fast-paced world where technology changes our lives daily. For some it’s invigorating. For others it’s intimidating if not terrifying.
ProductCraft
MAY 14, 2019
Perspectives Education Leadership PM RoleOver the past few years, I’ve witnessed and been part of the evolution of the product manager role and product management as a discipline. Yesterday, product management was mostly unknown unless you were already in it.
Userzoom
APRIL 16, 2019
Welcome to our UX 101 education series about the different types of studies and research methodologies you can use with the UserZoom platform. Thank you for reading and don’t forget to check out the rest of our UX 101 education series to help you on your way!
The Secret PM Handbook
DECEMBER 12, 2017
Education Improvement New Product Manager Secret Product Manager ManualI’m excited to announce The Secret Product Manager Handbook is available for pre-order ! When I started in product management, there were no classes, books, or online resources for product managers.
Userzoom
MAY 22, 2019
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of tree testing! So much more than playing ‘Wood You Rather?’
Userzoom
MAY 30, 2019
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing! So much more than creating Frankenstein’s monster!
ProductCraft
SEPTEMBER 5, 2019
Best Practices Books Education PM Books PM RoleIt’s back-to-school season! If you’re one of those product managers who miss cramming a semester’s worth of knowledge into five hours, fear not. We’ve created a syllabus that will take you back to those days.
ProductCraft
JULY 8, 2019
Perspectives Certifications Education PM RoleIf you’re reading this, you might be asking yourself, “Should I get a product management certification?” ” And I’ll give you the short answer: It depends.
Userzoom
JUNE 12, 2019
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of competitive benchmarking! Thank you for reading and don’t forget to check out the rest of our UX 101 education series to help you on your way! User Experience Research UserZoom Education Series UX 101 UX for Beginners
ProductCraft
NOVEMBER 1, 2019
Best Practices Career Education Hiring PM RoleProduct management is clearly on the rise. Year after year, the product manager role becomes increasingly coveted. Even newly-minted MBA graduates are ditching the traditional route to Wall Street, and instead opting for a path into product.
ProductCraft
JULY 29, 2019
Best Practices Career Education Mentorship PM RoleWhen’s the last time you had a mentor in your product career? A mentor can help you get to that next step of your career in the ever-changing and evolving product management industry.
ProductCraft
SEPTEMBER 9, 2019
Perspectives Conferences Education EventsEat beforehand. Get there early. Bring a notebook. Don’t forget your business cards. There are a lot of suggestions out there about best practices for attending a product conference.
Userzoom
APRIL 24, 2019
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of online surveys. So much more than the premise of Family Feud.
Mind the Product
NOVEMBER 7, 2017
Naimish started in education by volunteering some of his time and knowledge in computer science, to help with these lessons. You can’t build a big business in education”. Product Management Process User Experience (UX) User Research User Testing Video adapt B2B edtech education Emerging Business Models iterate London Product/Market Fit ProductTank
Inside Intercom
MARCH 26, 2018
If a customer finds something out of date on Intercom’s Help Center , our customer support team can easily let me know through the Messenger on our internal Product Education wiki page. As a member of the Product Education team, I strive to maintain an encyclopedic knowledge of our products.
The Product Coalition
OCTOBER 11, 2019
But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. MOOCs are courses available over the internet and can educate a large number of people at the same time. Advance your education and push your career.
Inside Intercom
AUGUST 20, 2018
As the Product Education team, we create help documentation, videos, webinars and messaging to educate our customers. On the Product Education team we needed a way to navigate – and mitigate – hectic periods of high cross-functional activity.
Gainsight
NOVEMBER 20, 2019
Start with these episodes: Episode 149: Tech Education for Kids with Mariam Tocino. Best Practices Product Experience Product-led Growth books community further education pm podcasts product product experience product leader product management professional development resources slack
Inside Intercom
MARCH 2, 2018
Bootstrapping “Product Education” When I first joined Intercom, my role didn’t really have a name. They’re writers, video editors and educators. We called the team Product Education. All of your content is marketing – both before and after the sale – and everything you create should be crafted with the intention of selling, educating, helping and retaining.
Inside Intercom
JANUARY 23, 2019
Educating your customers in the parts of your product they’re not using is a great way to achieve this. It encourages and educates them on how to use Intercom to send targeted messages in-app , as well as by email. Marketing churn customer engagement product education retention
Userzoom
MAY 1, 2019
As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of data cleaning. So much more than Clorox wiping your keyboard!
Inside Intercom
FEBRUARY 20, 2018
Contextual educational content. Having some of this material available in a help center for reference is great, and we definitely recommend it, but it’s not realistic to expect your new signups to go digging through your help center in order to educate themselves on your product. Sales & Marketing customer onboarding onboarding product education retentionA well considered and well maintained onboarding funnel will grow your business. A leaky one could kill it.
Inside Intercom
JANUARY 31, 2019
News & Updates automation bots customer engagement operator product educationWe’ve spoken at length about the impact automation and bots can have on your sales and support teams – all powered by Operator. But you may be wondering what Operator is and what exactly does it do?
BrainStation Product Management
JULY 10, 2018
BrainStation: What is your education and career background? Product Management BrainStation Vancouver education management product management Student Experience
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