“Software eating the world” creates a growing need to educate product managers.

Product Management Unpacked

Unfortunately, little has changed in the world of product management education, training or preparation to meet today’s high demand. Additionally, there are many certification providers and non-academic programs available to pursue an education in product management.

How to Educate Stakeholders

Melissa Perri

There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? The class has bought in on validation before building, a focus on problems, and defined metrics.

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How to Educate Stakeholders

Melissa Perri

There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? Your job is not to educate and train your entire company on this way of working. Remember, you're job is not to teach or educate.

5 Customer Education Ideas to Reduce SaaS Churn

Userpilot

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content.

3 Reasons to Prioritize On-Demand Customer Training

On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.

How to Use In-app Tutorials to Educate your Users and Increase Product Adoption

Userpilot

That’s why it’s essential that you educate them in some way. For now, all you really need to know is that an in-app tutorial is designed to educate your users. Product Experience in-app education in-app guidance in-app training in-app tutorials

Product Love Podcast: Adam Avramescu, Head of Education at Checkr

ProductCraft

This week on Product Love, I talked to Adam Avramescu, Head of Customer Education at Checkr. We spent a lot of time discussing the importance of customer education and why it should be a priority for all companies.

G2.com’s Ryan Bonnici on selling to educated customers

Inside Intercom

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Customers are more educated than ever. Selling to educated customers.

Educate your customers through self-help support

The Product Coalition

Support Hero is self-service knowledge base that helps companies educate their clients. Helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs.

Why Has Business Education Failed Business

Rahul Abhyankar

Have MBA Programs Churn out Takers Not Makers] by Rana Foroohar based on her book “Makers & Takers: The Rise of Finance and Fall of American Business” talks about the state of business education in the US. For my friends in India, I am curious to know if … Continue reading Why Has Business Education Failed Business → Business Schools Career/Leadership Product ManagementThis article [Want to Kill Your Economy?

Badges, Certificates, and Certifications: A Comprehensive Guide to Credentialing

Certifications can be a huge pillar of Customer Education programs, but they can also be really daunting. In this guide, we will explore the world of credentials in-depth and how they relate to customer and partner training programs.

[VIDEO] In-App Messaging for Product and Feature Education

Revulytics

ReachOut in-application messaging is a great way to educate new users about your software by pushing relevant educational content their way when it will be most impactful – while they’re using the software.

How our sales team helped reboot our educational videos

Inside Intercom

In this video, we chat about how our Sales team’s usage of educational video has helped shape the content itself into a more dynamic feature-specific format, increasing customer engagement (by ~84%) and reducing our cost to sale (~13% decrease in the sales cycle). video at Intercom.

Women in Product Management: Lori Anderson, VP Technical Product Management at McGraw-Hill Education

280 Group

For our next installment of the Women in Product Management Series, I interviewed Lori Anderson, VP Technical Product Management at McGraw-Hill Education To catch the entire series on Women in Product Management make sure to sign up for our newsletter.

2 Changes That May Remain With Us After COVID-19

The Product Coalition

remote-working education education-reform covid19 product-managementCOVID-19 has forced many people and organizations to try new things such as social distancing, remote working, joining happy hour over… Continue reading on ProductCoalition.com ».

A New Segmentation Model for Customer Onboarding

In this eBook, we will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

?10 Tips To Get You Motivated for Online Classes During the Corona Lockdown

The Product Coalition

online-learning education remote-learning self-improvement coronavirusHere’s a guide to work from home and still have the energy to take online classes Continue reading on ProductCoalition.com ».

Top 5 FAQ On Mastering Data Science And Making Your Career Transition

Piyanka Jain

data-science analytics education business careersRecently I have been mentoring fresh graduates of the Masters in Business Analytics program from a historic Virginia school. Ironically… Continue reading on Towards Data Science ».

5 Powerful Use Cases Of Patient Education Technology

Arkenea

While prima facie these might appear as entertainment tools, they also act as catalysts for boosting patient education via technology. The post 5 Powerful Use Cases Of Patient Education Technology appeared first on Arkenea.

Where Physical Meets Digital by Lucy Gill

Mind the Product

Calling on examples from her own work in the education space, using ads or in-app purchases is not feasible, so they need to find alternatives. As a final takeaway, Lucy gives us a couple of examples of how physical and digital products can work in unison in the children’s education space.

Books 112

Design and Run Experiments That Actually Progress Your Business

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Experimenting as a way to explore new products, services, and business models can help eliminate the guesswork involved in building something your customers actually value. That said, it's often quite tricky to take your vision and figure out the first experiment to run. How do you get started? How can you ensure your experiments are well-designed? Join Nick Noreña, educator, entrepreneur, and currently an Innovation Coach at Kromatic, as he walks us through how we can figure out the right experiments to run for any product or service, and in organizations of all sizes.

Why the Future is up to Us

Lead on Purpose

With news about AI (artificial intelligence) getting smarter and more accurate, self-driving cars and trucks becoming more … Continue reading → Innovation Knowledge Learning Techology AI education future maps money technology wealthWe live in a fast-paced world where technology changes our lives daily. For some it’s invigorating. For others it’s intimidating if not terrifying.

The Importance of Learning in Product Management

ProductCraft

Best Practices Communication Education PM Role Product Teams“I have no special talent.

Servant Leadership for Product Managers

ProductCraft

Perspectives Education Leadership PM RoleOver the past few years, I’ve witnessed and been part of the evolution of the product manager role and product management as a discipline. Yesterday, product management was mostly unknown unless you were already in it.

Announcing The Secret Product Manager Handbook

The Secret PM Handbook

Education Improvement New Product Manager Secret Product Manager ManualI’m excited to announce The Secret Product Manager Handbook is available for pre-order ! When I started in product management, there were no classes, books, or online resources for product managers.

How To Take Action on Customer Discovery

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.

Key Takeaways From the 2020 State of Product Leadership Report: Europe

ProductCraft

Perspectives Customer Feedback Education PM Role Product Teams State of Product LeadershipBack in January, our colleagues at Pendo released their third-annual State of Product Leadership report.

Nine Product Management Blogs to Read in 2020

ProductCraft

Perspectives Blogs Education PM Role Product ManagerIs one of your New Year’s resolutions to read more product-related content? If so, we’ve got nine product management blogs you should bookmark right now (in addition to ProductCraft, of course).

Blog 73

Think Out Loud 101: A User Researcher’s Guide

Userzoom

Welcome to our UX 101 education series about the different types of studies and research methodologies you can use with the UserZoom platform. Thank you for reading and don’t forget to check out the rest of our UX 101 education series to help you on your way!

PM Syllabus: Nine Books to Add to Your Required Reading List

ProductCraft

Best Practices Books Education PM Books PM RoleIt’s back-to-school season! If you’re one of those product managers who miss cramming a semester’s worth of knowledge into five hours, fear not. We’ve created a syllabus that will take you back to those days.

Books 86

Tree Testing 101: A User Researcher’s Guide

Userzoom

As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of tree testing! So much more than playing ‘Wood You Rather?’

In-Lab Testing 101: A User Researcher’s Guide

Userzoom

As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing! So much more than creating Frankenstein’s monster!

A Brief Guide to Product Management Certification and Training

ProductCraft

Perspectives Certifications Education PM RoleIf you’re reading this, you might be asking yourself, “Should I get a product management certification?” ” And I’ll give you the short answer: It depends.

The Top Eight Associate Product Manager Programs

ProductCraft

Best Practices Career Education Hiring PM RoleProduct management is clearly on the rise. Year after year, the product manager role becomes increasingly coveted. Even newly-minted MBA graduates are ditching the traditional route to Wall Street, and instead opting for a path into product.

The Biggest Surprises From the 2020 State of Product Leadership Report

ProductCraft

Perspectives Education Prioritization Product Ops roadmap State of Product LeadershipEach year, our colleagues at Pendo survey a global audience of product leaders to better understand the craft and evolution of product management.

Finding a Mentor at Every Stage of Your Product Career

ProductCraft

Best Practices Career Education Mentorship PM RoleWhen’s the last time you had a mentor in your product career? A mentor can help you get to that next step of your career in the ever-changing and evolving product management industry.

The Ultimate List of Product Management Resources: Books, Blogs, and More

Gainsight

Start with these episodes: Episode 149: Tech Education for Kids with Mariam Tocino. Best Practices Product Experience Product-led Growth books community further education pm podcasts product product experience product leader product management professional development resources slack

Books 82

Five Ways to Make the Most of Your Product Conference Experience

ProductCraft

Perspectives Conferences Education EventsEat beforehand. Get there early. Bring a notebook. Don’t forget your business cards. There are a lot of suggestions out there about best practices for attending a product conference.

The College Problem

The Product Coalition

The rise of debate and validity for a bullish trend make the most sense if you put it in the context of United States education system, where student loans have become a huge burden and most of the non-technical & non-STEM degrees are not having expected outcomes.

Competitive Benchmarking 101: A User Researcher’s Guide

Userzoom

As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of competitive benchmarking! Thank you for reading and don’t forget to check out the rest of our UX 101 education series to help you on your way! User Experience Research UserZoom Education Series UX 101 UX for Beginners