Digital education continues to evolve

UX Studio

No doubt that the pandemic has taught teachers a lot about what digital education could be. Moving forward, this can be the basis for further revolutionizing the future of education. Both students and educators had to invest in technology infrastructure to battle these challenges.

The Ultimate Guide to SaaS Product Education

Userpilot

What is product education? How can you use a user onboarding platform to build a great product education in-app experience for your users? Let's dive into what product education is, its importance, how you can build it, and what tools you can use to educate your customers.

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The Significant Roles of Artificial Intelligence in The Education Sector

The Product Coalition

AI technology in education develops your learning method properly. Artificial intelligence-based education apps are fulfilling an essential role in developing the process of education and preparation methods. AI for online training doesn’t substitute educators.

2021 Engagement Benchmarks for Education Apps

Apptentive

Education was one of the hardest hit industries in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Education category. 2021 Engagement Benchmarks for Education Apps.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

“Software eating the world” creates a growing need to educate product managers.

Product Management Unpacked

Unfortunately, little has changed in the world of product management education, training or preparation to meet today’s high demand. Additionally, there are many certification providers and non-academic programs available to pursue an education in product management. While these existing pathways to product management have created professionals able to address business needs, the current education system is far from optimal.

How to Educate Stakeholders

Melissa Perri

There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? The class has bought in on validation before building, a focus on problems, and defined metrics. They can see the value, but they are afraid they will return to work and get shot down. Often they do. Unfortunately, there’s really not much you can do about […]. lean Product Management

Cybersecurity in the Education Sector Remains a Challenge

Modus Create

Several other leading educational institutions such as Michigan State University, Columbia College, and the University of Hertfordshire have faced major cyberattacks in the last couple of years. . Why Is the Education Sector Prone to Cyberattacks?

5 Customer Education Ideas to Reduce SaaS Churn

Userpilot

Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content.

Educating the Market Starts With a Need

The Product Coalition

Educating the market is hard enough as is, but there is one thing without which you cannot succeed. This point is so important that I want to emphasize it once more: you can educate the market to use your product if the potential customers have a strong unmet need that your product can answer.

A New Segmentation Model for Customer Onboarding

In this eBook, we will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

How to Educate Stakeholders

Melissa Perri

There is one question I always get during every Product Management workshop: How do I convince/teach/educate stakeholders to work this way? Your job is not to educate and train your entire company on this way of working. Remember, you're job is not to teach or educate. You're never too busy to spend time educating and improving yourself.

Monitoring Moodle Applications to Deliver High Quality Educational Services

eG Innovations

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. eG Enterprise for Educational Institutions.

3 Ways To Educate the Market That Actually Work

The Product Coalition

Everyone knows educating the market is hard to nearly impossible, but people always bring up examples like Facebook or the iPhone whenever I discuss it in my lectures. So what can and cannot work when you want to educate the market? It’s all about what you want to educate them on.

Fostering Stickiness and Retention in a Changing Educational Landscape

ProductCraft

The week of March 16 saw higher education institutions shuttering their campuses, sending students home, and quickly moving to online learning. Read more » The post Fostering Stickiness and Retention in a Changing Educational Landscape appeared first on ProductCraft by Pendo.

3 Reasons to Prioritize On-Demand Customer Training

On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.

What Is Product Education?

Gainsight

Here’s a statement that may make you spit out your coffee: TikTok is the future of product education. Not because TikTok videos are particularly educational, mind you. What does that have to do with product education? Product Education 101. Contextual educational content.

How to Use In-app Tutorials to Educate your Users and Increase Product Adoption

Userpilot

That’s why it’s essential that you educate them in some way. For now, all you really need to know is that an in-app tutorial is designed to educate your users. Product Experience in-app education in-app guidance in-app training in-app tutorials

The Write Stuff: Using Software Analytics to Educate Customers

Revulytics

For software companies, the influence of words lies in the content created to educate customers on how to make the most of their products. A consistent flow of educational content about optimizing the use of your software will demonstrate that they have a supportive partner that leads them down the road to improved productivity and business success. With detailed usage data in hand, your marketing team has precise points to address in educational content.

Why Has Business Education Failed Business

Rahul Abhyankar

Have MBA Programs Churn out Takers Not Makers] by Rana Foroohar based on her book “Makers & Takers: The Rise of Finance and Fall of American Business” talks about the state of business education in the US. For my friends in India, I am curious to know if … Continue reading Why Has Business Education Failed Business → Business Schools Career/Leadership Product ManagementThis article [Want to Kill Your Economy?

Badges, Certificates, and Certifications: A Comprehensive Guide to Credentialing

Certifications can be a huge pillar of Customer Education programs, but they can also be really daunting. In this guide, we will explore the world of credentials in-depth and how they relate to customer and partner training programs.

Applying the LAER Model to Education Services

TSIA

In this blog, I’ll share what becoming LAER Efficient looks like for education services (ES) organizations and address the migration from the Traditional Transactional Stage to the Experiment Stage

Product Love Podcast: Adam Avramescu, Head of Education at Checkr

ProductCraft

This week on Product Love, I talked to Adam Avramescu, Head of Customer Education at Checkr. We spent a lot of time discussing the importance of customer education and why it should be a priority for all companies. Originally an educator, Adam sees huge potential for the customer education space to grow within SaaS companies. The post Product Love Podcast: Adam Avramescu, Head of Education at Checkr appeared first on ProductCraft by Pendo.

Product Executive in Residence, Brian Nejmeh Discusses Product Management at CMU

Product Management Unpacked

Product Leaders Product Management Education product management educationI’m excited to be named Product Executive in Residence (PXIR) at Carnegie Mellon University. This new PXIR role enables CMU to bring the voice of industry into classrooms and product leadership curricula.

Meet the MS in Product Management Class of 2020

Product Management Unpacked

Product Leaders Product Management Education ms in product managementDiscover what's behind this year's outstanding cohort.

P-DEI: Product Design that Encourages Inclusivity

Speaker: Dan Jenkins - Human Factors & Research Lead – DCA Design International

In this webinar, product design researcher Daniel Jenkins will teach you what it means to intentionally design a product that can be used by each and every user.

Education Reimagined: How an Innovative New Tool for Students Got a “Boost”

Innovatemap

Boost has the resources to change education for the better, and we had the opportunity to help get them there. We are excited to see them set a new standard for success in education and tech.

Educate your customers through self-help support

The Product Coalition

Support Hero is self-service knowledge base that helps companies educate their clients. Helping them to create and deliver a game changing user education experience that increases retention and engagement, while reducing customer relationship costs. Keep improving your support resources to educate your users over time. Our unique value Support Hero helps you improving your support resources to educate your users over time.

Black Lives Matter in the Workplace: How to Discuss & Educate Among Coworkers

AlphaHQ

This chasm between experiences leads to a lack of conversation, education, or action being taken. . About 12% said they’re uncomfortable having conversations because they don’t know enough about racial inequality and discrimination, which offers an opportunity for professional education.

[VIDEO] In-App Messaging for Product and Feature Education

Revulytics

ReachOut in-application messaging is a great way to educate new users about your software by pushing relevant educational content their way when it will be most impactful – while they’re using the software. It’s quick and easy to set up ReachOut messages to launch in your application – even without any technical expertise. In this short video, you’ll learn two, step-by-step examples of how to: Create a message that will reach all new users.

Just launched! 2020 Customer Education Benchmarks and Trends Report

Based on a survey of more than 250+ external education teams, Skilljar has compiled this report on current trends including budgets, integrations, team structure, and more. In this report, see how companies across a variety of industries are building, optimizing, and measuring their training programs.

The Benefits of eLearning in the Healthcare Industry

The Product Coalition

Education is one of the areas where eLearning has proved successful and indispensable. Teachers deliver lectures and conduct seminars online; it is convenient to pass digital tests; there are loads of educational sources available on the Internet, and so on.

Black Lives Matter in the Workplace: How to Discuss & Educate Among Coworkers

AlphaHQ

This chasm between experiences leads to a lack of conversation, education, or action being taken. . About 12% said they’re uncomfortable having conversations because they don’t know enough about racial inequality and discrimination, which offers an opportunity for professional education.

Black Lives Matter in the Workplace: How to Discuss & Educate Among Coworkers

AlphaHQ

This chasm between experiences leads to a lack of conversation, education, or action being taken. . About 12% said they’re uncomfortable having conversations because they don’t know enough about racial inequality and discrimination, which offers an opportunity for professional education.

Education Services Delivery Options You Should Explore

TSIA

In my recent blog, “What Is Education Services?” ” I covered the basics of what the definition of education services is, and even touched upon what it isn’t. In this post, I will briefly cover the traditional forms of delivery used by most Education Services (ES) organizations and then discuss less traditional delivery options that are proving to be successful

Design and Run Experiments That Actually Progress Your Business

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Experimenting as a way to explore new products, services, and business models can help eliminate the guesswork involved in building something your customers actually value. That said, it's often quite tricky to take your vision and figure out the first experiment to run. How do you get started? How can you ensure your experiments are well-designed? Join Nick Noreña, educator, entrepreneur, and currently an Innovation Coach at Kromatic, as he walks us through how we can figure out the right experiments to run for any product or service, and in organizations of all sizes.

The Education Services Adoption Playbook

TSIA

One of the inquiries that TSIA is getting more and more frequently from its Education Services (ES) membership is, “How can education services help drive adoption?” Adoption, in its simplest form, is getting a customer to use the product more, whether it’s a technology product, education product, or both