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Sales Technology: 3 Trends You Need to Know

Intercom, Inc.

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Scale by Intercom conversational support funnel sales technology Scale

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Information Technology

ProductPlan

What is information technology? Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. That said, the term is generally applied only to technologies used in a business environment.

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Children and Technology: 3 Things Parents Need To Know

Nir Eyal

The post Children and Technology: 3 Things Parents Need To Know appeared first on Nir and Far. Indistractable Relationships

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Technology Transformation – Adobe Lightroom

The Product Bistro

But, time marches on, technology and demographics change. product management strategy cloud marketing segments technology transformationIntroduction. One of the most challenging tasks in product management is a major architecture shift of a product.

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Your Team's Pragmatic Guide to Security

Speaker: Naresh Soni, CTO, Tsunami XR

The pandemic has led to new data vulnerabilities, and therefore new cybersecurity threats. As technology leaders, it's time to rethink some of your product security strategies. Whether you need to rework your security architecture, improve performance, and/or deal with new threats, this webinar has you covered.

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Technology Is Not Hijacking Your Brain (video)

Nir Eyal

Some tech critics will have you believe that technology is “hijacking your brain” or that it’s “irresistible.” In my recent talk at The Next Web conference, I discuss: The difference between technological addiction and distraction. The post Technology Is Not Hijacking Your Brain (video) appeared first on Nir and Far. Putting Technology In Its Place Uncategorized addiction bad habits Habits Manipulation

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Top Customer Engagement Technology Worth Your Attention

Userpilot

Customer engagement technology amplifies manual efforts and helps companies serve users faster. Read on to learn more about using technology to drive customer engagement and retention. Speech recognition: Use this technology to provide fast and convenient customer interaction.

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Core responsibility: How we scaled our core technologies team

Intercom, Inc.

It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems.

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The Four People Addicting You to Technology

Nir Eyal

Recently, the Pokemon Go phenomenon has reigniting the question of technology’s role in changing behavior. To put things in perspective, I wanted to share the main points of an article I published on the topic titled, Who’s Really Addicting Us to Technology?, The post The Four People Addicting You to Technology appeared first on Nir and Far. Putting Technology In Its Place addiction bad habits distraction Facebook Habits technology triggers

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The Unbelievable Future of Habit-Forming Technology

Nir Eyal

In this interview with Max Ogles, McGonigal discusses impact of future technologies on behavior, habits, and the way […]. The post The Unbelievable Future of Habit-Forming Technology appeared first on Nir and Far. Nir’s Note: Jane McGonigal is a game designer at The Institute for the Future and bestselling author of Reality is Broken and SuperBetter. She’ll be speaking at the upcoming Habit Summit in April. You can register here!)

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Trusted AI 102: A Guide to Building Fair and Unbiased AI Systems

The risk of bias in artificial intelligence (AI) has been the source of concern and debate. High-profile examples demonstrate the reality that AI is not a default “neutral” technology and can come to reflect or exacerbate bias encoded in human data.

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How To Partner With Technology Suppliers

The Product Coalition

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. platform technology product procurement partnerships

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Quick Guide: the 5 Layers of the IoT Technology Stack

Daniel Elizalde IoT Blog

In this post, I describe the five layers of the IoT technology stack and how Product Managers can incorporate them into their product strategy and roadmap. The post Quick Guide: the 5 Layers of the IoT Technology Stack appeared first on Daniel Elizalde.

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Technology is Distracting and Addictive. Here’s How to Fix It. (Video)

Nir Eyal

Our personal technology is becoming more pervasive and persuasive. Instead of offering another knee-jerk reaction, here’s my take on the perils and promise of persuasive technology. The post Technology is Distracting and Addictive. Designing Ethically Putting Technology In Its Place ethics Persuasive technologyCritics claim it is addictive, irresistible, and hijacking our brain.

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Stop Building Inefficient Technology

The Product Coalition

How to ascertain if your technology investment reinforces sustainability A common yet unnoticed pitfall in both startups and mature companies is the low efficiency in their technology spend. The perception on technology investments has typically been founded on a cost perspective.

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MLOps 101: The Foundation for Your AI Strategy

Machine Learning Operations (MLOps) allows organizations to alleviate many of the issues on the path to AI with ROI by providing a technological backbone for managing the machine learning lifecycle through automation and scalability.

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"Addicted" to Technology? Why You Need To Turn The Tables And Hack Back!

Nir Eyal

The post "Addicted" to Technology? Why You Need To Turn The Tables And Hack Back! appeared first on Nir and Far. Habits

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No Such Thing As a Technology Canvas? Now there is.

The Product Coalition

Struggling to facilitate technology focused product workshops? Enter the technology canvas! A helpful tool to align strategy and technology Continue reading on Product Coalition ». technology technology-consulting strategy technology-planning technology-strategy

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From News To Product Launch: Why Product Managers Should Read More Technology News

The Product Coalition

So here are a few generalizations of why I think it’s crucial for product managers to follow AI news and technology news in general: Creating Nodes One of the most important parts of an entrepreneur’s job is making connections.

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ONE THING on Technology Debt

Product Culture

These changes may require rewriting or refactoring parts of the code before you can expand further, addressing what is usually called technology debt. Others create a technology roadmap or separate row on the product roadmap for this kind of work.

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Drive Employee and Customer Satisfaction with SLAs

Speaker: John Goodman, Vice Chairman, CCMC, Customer Care Measurement & Consulting

Let's start making tech serve us rather than be a substitute for us. Let's empower our employees and give them the tools and strategies that will make even the angriest customer a loyal customer. Join John Goodman, Vice Chairman of Customer Care Measurement and Consulting and author of Customer Experience 3.0, and master customer rage for an insightful webinar on Wednesday, September 23, 2020.

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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. Technology will never be good or bad.

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e-Justice Systems: Design Challenges within the Technology Industry

The Product Coalition

Another difficulty is the unequal availability of technology for different segments of the population, also called ‘the digital divide.’ Let’s examine what challenges product development teams face when creating electronic justice systems.

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This is How the Media is Misleading You on “Technology Addiction”

Nir Eyal

The post This is How the Media is Misleading You on “Technology Addiction” appeared first on Nir and Far. Integrity

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How Your Mobile Acquisition Strategy Impacts Your Technology Choices

The Product Coalition

In some cases, development and technology choices may even stop you from using certain acquisition channels. Please note, this post is about looking at the different channels to acquire mobile users and assessing which mobile development and technology options best fit each channel.

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Beyond the Findings: The Case for UX Research in Digital Transformation

Speaker: Marina Foglietta-Tereo, Head of UX Research, AXA Insurance

People often think of UX research as a tactical approach to improve the usability or visual appeal of a digital product. While good research will certainly validate an existing design, using it for validation alone would be like using your iPhone solely to tell time! Join Marina Foglietta-Tereo, Head of UX Research at AXA Insurance, as she explores the unrecognized organizational, cultural, and strategic benefits of an in-house, central and mature UXR team.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ). With marketing and technology becoming so intertwined, marketers are having to become ever more intentional about the software they choose.

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How to Build Technology that Feels Like a Friend

Nir Eyal

The post How to Build Technology that Feels Like a Friend appeared first on Nir and Far. It’s impossible to ignore all the buzz about AI bots. Last month, Facebook’s David Marcus announced that over 30,000 bots have been built since the opening of its Messenger app to bot developers in April. Other companies like Google, Amazon, and Slack are welcoming bot-building developers to their platforms with open arms.

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Adopting Cloud Technology

eG Innovations

New Survey Data on Cloud Technology Adoption Trends. The adoption of Kubernetes, container, microservices, and PaaS technologies. Some of the results included: A substantial 88% of respondents had already adopted public cloud technology in some form to support business applications.

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How to Transform Your Information Technology Department with Strategic Roadmaps

ProductPlan

The post How to Transform Your Information Technology Department with Strategic Roadmaps appeared first on.

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At Last, the Secrets to Effective Stakeholder and Board Member Communications are Revealed!

Speaker: Heather Wilde, Coach, Speaker, and CTO at theDifference | Pandora Ovanessian, CIO, VP of Technology, and Technology Consultant | Steve McConnell, Author of Code Complete and CEO at Construx Software

In this discussion, Heather Wilde, Pandora Ovanessian, and Steve McConnell will help you make an honest assessment of your current stakeholder communication system and teach you how to report your metrics!

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Impact of Blockchain in Telemedicine Technology

The Product Coalition

Blockchain: It is a distributed ledger technology that ensures data security, brings absolute transparency to the system and eliminates third-party interventions. Blockchain in Telemedicine Blockchain came with efficient solutions to multiple issues prevailing in telemedicine systems.

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How Do We Take the Temperature of Web 3.0 Technology Building Blocks

The Product Coalition

By examining the foundational technology building blocks and customer adoption of new technologies. Metrics Always Matter More than Hype What metrics do we use to get a “health check” of value creation for new technology? This technology is still cooking.

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The New Way To Pay For Your Coffee: 6 Must-know Payments technology

The Product Coalition

As a result of this, payments technology across all industries have been disrupted by the evolution of new technologies. the biggest technology giant Apple is launching Tap to Pay on iPhone in the US. The newest innovations include EMV, biometrics, and chip-n-pin technology.

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Technology Is Not Hijacking Your Brain (video)

Nir Eyal

Some tech critics will have you believe that technology is “hijacking your brain” or that it’s “irresistible.” In my recent talk at The Next Web conference, I discuss: The difference between technological addiction and distraction. The moral obligation of tech companies who knowingly addict […] The post Technology Is Not Hijacking Your Brain (video) appeared first on Nir and Far.

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How to Operationalize Data From Multiple Sources to Deliver Actionable Insights

Speaker: Speakers from SafeGraph, Facteus, AWS Data Exchange, SimilarWeb, and AtScale

Learn how to blend various datasets together from top data providers in AWS Data Exchange like Safegraph, Facteus, and SimilarWeb with internal data to innovate and make smarter decisions at scale.

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How Has Technology Adoption Life Cycle Been Shortened in 2021?

DevelopmentCorporate

SaaS has fundamentally changed the technology adoption life cycle for software. The birth, rise, and demise of new software technologies can now be measured in months instead of decades. So what has happened to the Technology Adoption Life Cycle in 2021?

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Opportunities in UX Design: Four Technologies That Enhance Customer Experiences

The Product Coalition

In the 1970s, Xerox PARC managed to make technology clear for people by developing a GUI. Golden Krishna has written a book on this topic called The Best Interface Is No Interface: The Simple Path to Brilliant Technology.

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Starting with Why in Technology

The Product Coalition

humane-tech startup innovation technology product-managementFrom anywhere you are in the organization Continue reading on ProductCoalition.com ».

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How new technology is affecting SMBs

Lead on Purpose

Guest post by Cayden Whitmond Now more than ever, the future of business is one shaped by fast-paced innovations to technology and the way that work is done. In the past, emerging tech may have been exclusive to bigger businesses, … Continue reading → Knowledge Learning Techology AI Artificial Intelligence chatbot cybersecurity Innovation Machine Learning SMBs technology

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Monetization Monitor: Monetization Models and Pricing 2020

Customers demand—and suppliers offer—a diverse mix of monetization models for Software and Digital Services related to IoT Devices. However, many suppliers still struggle to get a full view of what’s being used by customers, what is owed to the vendors, and how a product is being. Download this research report from Revenera to learn more.