Trending Articles

Five Deadly Product Management Career Sins

280 Group

In this article, we’re going to talk about some issues that can stop people from rising quickly in Product Management. I call these the five deadly sins that can kill your career, and it’s based on watching people over the past 30 years in my career.

The Most Important Skill of the Future is Being ‘Indistractable’

Nir Eyal

The post The Most Important Skill of the Future is Being ‘Indistractable’ appeared first on Nir and Far. Indistractable Relationships


4 Product-Driven Steps to an Artificial Intelligence Roadmap

bpma ProductHub

by Daniel Shenfeld – What’s so transformative about artificial intelligence (AI), anyway?

You Need A Product Strategy by Sam Odio

Mind the Product

Shipping product to 500 million users without knowing what strategy was? Sam Odio found himself in this position early in his career while working at Facebook Photos.

How to Monetize Data with Analytics

For software vendors looking to grow their customer base and increase revenue in a crowded marketplace, successfully and seamlessly integrating analytics into a SaaS product is critical. Learn how to monetize and productize data with embedded analytics.

Product Positioning Tip 7 of 7: Making Product Deficiencies No So Deficient

Proficientz – Product Management University

Remember the last time you bought a car? You bought the car that did the best overall job of meeting your needs. There were other cars that had a better GPS, a faster engine, a nicer interior, etc.

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Title: TEI 251: Use Airbnb’s customer experience journey to create an outstanding experience for your products – with Joseph Michelli, PhD

Product Innovation Educators

Product managers can build trust and provide “service with heart” Dr. Joseph Michelli joined us a couple years ago in episode 147 to tell us how to create a great customer experience. This is his area of expertise and he has helped many organizations make better customer experiences.

Books 83

An Imposter’s Guide to Giving Presentations

Mind the Product

Whether you’re a product person prepping for an important in-house presentation, working up the courage to step on stage at a big conference like #mtpcon, or just want to brush up on your public speaking skills, this practical guide will help you to prepare a killer presentation.

We’re Bringing Customer Experience Optimization to Product Teams

AB Tasty

Customer Experience Optimization (CXO) is about creating the optimal experience for every user, every time. This article was originally posted on AB Tasty as We’re Bringing Customer Experience Optimization to Product Teams. Conversion Optimization Innovation

Breaking into Product Management from a Non-Technical Background

PMLesson's Ace the PM Interview

We talk to Azi, an Exponent alumni, on his journey to breaking into product management from a non-traditional/non-technical background. Azi is currently PM at LinkedIn, working on Onboarding and Retention for its online education platform LinkedIn Learning.

A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

Agile Approaches Can’t Save Impossible Projects: Fixed Cost, Scope, Date

Johanna Rothman

You've got an impossible project. You have no flexibility. The project is a fixed-price, fixed-scope, fixed-date project. And, you have a specific team to do the work. There are other impossible projects. Such as when you have a collection of people who multitask among several projects.).

Agile 69

Moving Applications to the Cloud and Adopting Cloud-Like Business Models


On-premise software vendors are incorporating subscription-based pricing models that make them more competitive and best meet the needs of their customers. Adobe, Autodesk, and Microsoft have all adopted hybrid (on-premise and SaaS) deployment models to adapt, compete, and succeed.

How To Say No – Gabrielle Bufrem on The Product Experience

Mind the Product

A manager of product management at Pivotal Software, Brazilian native Gabrielle Bufrem has worked on three continents (North America, Europe and Asia) and hails from a fourth.

Doing product discovery as a remote team

The Product Coalition

If you’d had 90 days left before becoming a Remote Team, what could you change? There’s a common myth that co-located product teams perform better than distributed ones.

Design and Run Experiments That Actually Progress Your Business

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Experimenting as a way to explore new products, services, and business models can help eliminate the guesswork involved in building something your customers actually value. That said, it's often quite tricky to take your vision and figure out the first experiment to run. How do you get started? How can you ensure your experiments are well-designed? Join Nick Noreña, educator, entrepreneur, and currently an Innovation Coach at Kromatic, as he walks us through how we can figure out the right experiments to run for any product or service, and in organizations of all sizes.

A Product Mindset Epiphany


Projects have their time and place. However, a project that meets deadlines, stays within budget and fits the agreed-upon scope can still result in a bad product. Just let that sink in for a moment.


Drop the poker face: Why salespeople need to embrace authenticity

Inside Intercom

I’m a crappy poker player and always have been. Part of the reason for this is I’m easy to read. For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower.

3 Better Inline Manual Alternatives to Increase Feature Engagement


Today we’re going to take a look at 3 Inline Manual alternatives that will help you increase feature engagement. While Inline Manual is a good onboarding tool, it lacks a lot of features that will help you activate your users. We’re going to look at: Userpilot. Appcues. Pendo.

Data Science and Digital Businesses by Ali Gulez

Mind the Product

In this talk at ProductTank London, Ali Gulez, a data scientist at Trainline gives a lesson in data products and their impact on business. Ali takes us through the role of data science in an organization and dives deeper into the following key points: Data products. Segmentation. Hierarchy of needs.

How to Design Strong Experiments

Speaker: Franziska Beeler, Head of Cloud Academy, and Tendayi Viki, Associate Partner, Strategyzer

When testing new business and product ideas, choosing the right experiment is just the beginning. After we have chosen our experiment, it’s important that we spend some time designing it well. Join Tendayi Viki, corporate innovation expert and associate partner at Strategyzer, and Franziska Beeler, Head of Cloud Academy at Strategyzer, as they walk us through the three key elements that help you design stronger experiments and come away with the evidence you need to advance your idea.

Product Managers are NOT the CEOs of the Product

The Product Coalition

Something that pops up everywhere is the idea that a Product Manager is ‘ The CEO of a Product.’ Generally, the product community has a very Love-Hate relationship with this phrase. It’s a decent enough explanation for a position which can be difficult to describe.

Product Love Podcast: Jason VandeBoom, Founder and CEO of ActiveCampaign


This week on Product Love, I talked to Jason VandeBoom, CEO and founder of ActiveCampaign. ActiveCampaign is an email marketing, marketing automation, sales automation, and CRM software platform for small- to mid-sized businesses. Growing up, Jason always had a passion for building things.

How pricing strategy helps shape your entire business model

Inside Intercom

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes.

2 Easier to Use Chameleon Alternatives to Improve your Onboarding


Onboarding your users shouldn’t be a chore. In fact, it should be quite easy. But onboarding tools like Chameleon are fairly hard to use. That’s why we recommend looking at these Chameleon alternatives. The two Chameleon alternatives we’re going to look at are Userpilot and Appcues.

UX 52

The Six Principles of Persuasion

Speaker: Michael Carducci, CTO, Mago:Tech

As senior tech leaders, we often fall prey to thinking that a “good idea” and logical case is sufficient to get the desired response and result. We might be trying to get our CEO on-board with investment in a new technology or a rearchitecture effort, or we might want culture or process changes by our team. Our “good idea” is simply the beginning. An idea must be communicated; a case must be made; and ultimately other people must be persuaded to get onboard. Michael Carducci brings a fascinating background to this webinar. He’s a technologist and regularly works to help senior leaders improve their results. He’s also a professional mentalist and has been a student of psychology, human behavior and the principles of influence for nearly two decades.

How we Moved From Idea to Live Product in Eight Days

Mind the Product

Digital consultancy Red Badger designed and built ShareThyme, a platform to connect generations through cooking, at speed. Here’s a look at how they did it and the open question, ‘what’s next’?

How to Read More Books? (Reading Series?—?Part 2)

The Product Coalition

How to Read More Books? Reading Series?—?Part Part 2) To develop long term habits is about setting up systems that support your cause. Systems play an important role in surviving the time and keeping the habits alive. Without systems, all you have are bursts of unacted motivations.

Books 85

What Podcasting Has Taught Me About Building Great Products


We all use multiple products each day. It might start with our Alarm app on our iPhone, or Amazon’s Siri waking us up. Then, we might check our Google Calendar. Next, our Gmail. We’re living in a world where product is more important (and apparent) than ever. Over the past year and a half, I’ve.

How To Improve Your Customer Admin Relationships


In 2018, the average company spent $343,000 on SaaS. In this same report , it was also determined that the average business employee uses eight different SaaS tools to do their daily operations. Who are the people that most directly make these systems work every day to drive our businesses?

Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.